After 5Q update my un-synced contacts & owner profile details are missing - ONE Q&A, Help & Troubleshooting

Hello guys,
First of all, I shouldn't have clicked the ' Install update ' button. I was perfectly happy with the previous version. Everything worked fine for one or two days after the update. Even battery was not draining too fast. But today morning all my un-synced contacts are gone from the phone and my owner profile is gone too. . I don't like to sync my contacts with google so I manually added all the contacts when I first got the phone. Do you have any solution for this??. Is there any way to restore all those contacts ?:crying:

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Phone won't sync!?

Only had my HD7 for about a week now and already reset it twice because I'm having problems with Windows Live not syncing!?
Everything was fine for a couple of days and I'd receive my email instantly after choosing that option in the settings. Now it seems everytime I leave my phone or lock it the phone refuses to sync and I have to do it manually.
Does anyone have any suggestions?
Only thing I can remember which messed up my Live Mail was I added Facebook and Messenger (on the site) which then messed up my contacts as they were all showing in my phone - even though I had the phone set to only merge with existing contacts - so I deleted them all and re added my contacts which are backed up to my computer via .csv file.
Don't fancy resetting my phone all over again!
I'm starting to think Zune might have my setting saved on the server or something, as last time I did tell it to forget my phone but when I synced my phone after the reset to Zune, all my old Apps appeared on the clean phone.
I'm puzzled and it's starting to P me off now
I'm such a ****!!!
Realised I hadn't ran the network connection setup after the first reset - didn't occur to me after that it didn't automatically set it up like it would out of the box, and I needed to do it myself.
Feel so ashamed and such a noob FFS!
Ah no problem mate, great that you already resolved it yourself

[q]Keep on losing some contacts

Hello,
Since I got my Android phone ive synced my SIM contacts to my gmail accounts and whenever I add a new contact I save it under my Gmail account ( when asked by the prompt).
I have noticed Ive been losing some contacts and I have no idea why. It happened like 3 times before and today I did a factory reset and when I synced my gmail contacts I noticed most of the recently added contacts were not there, logged on to my gmail account and checked the contacts there and didnt find them either.
This is really frustrating. other than the fact that I need one of my contacts info for urgent reasons, Its really embarrassing to keep on asking for the same person's number over and over again. Theres this particular guy's number that my phone just wont keep, Ive lost 3 times already and today I lost it again.
Sorry for the rant. Why is this happening ? How can I fix it ?
save to PHONE AND DON'T SYNC WITH GOOGLE or download contacts to sim apk
Sent from my Desire HD using xda premium
Ill do that .
No one knows what causes this ;( ?
I sync contacts with Google and have never lost a contact. It sounds like it's NOT synching with Google, and that's the problem.
Try adding the contacts to Google via a browser and see if they appear on the phone. If not then you're not synching correctly and need to check your account settings on your phone. You certainly shouldn't lose any contacts if you add them that way anyway.

[Q] Lost all contacts

Till yesterday night my Atrix 2 was working just fine and i was plying some games on it. Today morning i got up and BOOM all contacts disappeared. I received a text from a friend on watsapp and it showed only number and no names. When i checked in contacts there is 0...nothing at all...all my call records, phonebook all is wiped automatically though messages are there and they show numbers but no names. I soft restart the phone , then did a hard reset by taking the battery but to no good. I even scanned the phone and SD card with avast for any possible virus but nothing. I have my google, yahoo, and watsapp contacts synced but all phone numbers were stored locally on phone only. I updated to ICS just a few days back and didn't have any problems until this one PLEASE HELP
rock12316 said:
Till yesterday night my Atrix 2 was working just fine and i was plying some games on it. Today morning i got up and BOOM all contacts disappeared. I received a text from a friend on watsapp and it showed only number and no names. When i checked in contacts there is 0...nothing at all...all my call records, phonebook all is wiped automatically though messages are there and they show numbers but no names. I soft restart the phone , then did a hard reset by taking the battery but to no good. I even scanned the phone and SD card with avast for any possible virus but nothing. I have my google, yahoo, and watsapp contacts synced but all phone numbers were stored locally on phone only. I updated to ICS just a few days back and didn't have any problems until this one PLEASE HELP
Click to expand...
Click to collapse
look at www.google.com/contacts

[Q] Google contacts sync not working

Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
Download "contacts sync fix" from the play store and run it. Worked for me.
Is this with all contacts? Or just those You've entered in your new phone? What if you add a contact via the website? Does that sync to your phone?
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
Click to expand...
Click to collapse
I was having the same issue of not syncing Contacts in two Google Account, used the suggested app, it seems to be working. Thanks.
I've noticed I lost some contacts when I synched my s7 to my s8. I realized it when I would get texts from someone, see no name and just their number in the messaging app but was able to figure out who it was based on the message history which transferred over fine using smart switch. Of course the missing contacts were propogated to google and not sure how they got deleted.
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
Click to expand...
Click to collapse
this ap worked for me, THANK YOU SO MUCH
This sucks!
"sync is currently experiencing problems, it will be back shortly"
... AND I HAVEN'T SEEN IT WORK SINCE!
Does the app in the store kick it back into gear... Or is it just a temporary fix?
Fixed
After switching over to to the S8+ from the S7 EDGE, I
1. uninstalled the main Gmail account from my new phone
2. Reinstalled it
3. Restored contacts from main phone settings menu
4. Went to phone, contacts menu, and removed the "hide contacts with no number"
5. Magically, the contacts I wanted... were there. But they had their numbers stored in another account. Not sure why.
6. Copied and pasted the number I had been missing into all my main or pertinent Gmail accounts from within the contacts app of the phone.
7. Beautifully, the contact shows up now... AND... the phone backs up and syncs contacts as it should with no error message.
:laugh:
Thanks, my friend was having this issue on his older galaxy phone.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
If you turn on power saving mode , just turning off the Power Saving feature .
I try on my Galaxy Note 5 it work....
This app fixed my contacts issue as well. I've used iOS for five years now, but now bought a Samsung S8. LOVE this new device! Only my new contacts wouldn't keep properly synced to my Google Apps account (basically my domain coupled with gmail). This app fixed this, everything now works peachy! I'm going to buy this app just to reward its creator! THANKS!
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
bump..
Disappearing contacts
I have Verizon S8+ and lately gmail contacts I have had in my Android phones for years, have started disappearing. Last week, I noticed in messages, a number with no name. when I looked at texts, I noticed this is a friend I have had in my phone for years and his number had been deleted in gmail. I noticed about 10 others that same thing has happened. I had to go back into gmail and enter number. Anyone know why this is happening?
Root cause = battery saving mode
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
I have the same phone and issue and this was the root cause too! Thank you!!!
What's annoying is that no where does it say anything about the mode interfering with your account settings.
Thank you for the find!
I am suffering from this problem as well, tried turning off battery saving mode, downloaded the contact sync fix app and still nothing. Still says last contact synced in March. Also my calender won't sync nor Keep Notes either :/
Sent from my SM-G950U using Tapatalk

Phone Contacts app and contacts not showing

Hey Guys,
So this morning when i started using my phone and wanted to add a contact from whatsapp the phone started lagging, and the said there is no app open this contact.
Finding it weird i tried opened the stock contacts app on my phone, and it was just a white screen and then the app crashed, I tried opening the dialer (phone) that was totally blank none of my previous call logs seen.
Then i tried switching off the phone and restarting, same issue no change, then going back to whatsapp all my contacts vanished and are only seen as the actual phone numbers.
Things ive tried:
I tried clearning cache and data of the contacts App
I dont have G+ installed
Went to google account and checked contacts sync, no issues there
but i'm not able to even add a contact or view them at all.
Please help
Phone: Vivo U10
Age: barely 10 months (new phone)

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