Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
Download "contacts sync fix" from the play store and run it. Worked for me.
Is this with all contacts? Or just those You've entered in your new phone? What if you add a contact via the website? Does that sync to your phone?
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
Click to expand...
Click to collapse
I was having the same issue of not syncing Contacts in two Google Account, used the suggested app, it seems to be working. Thanks.
I've noticed I lost some contacts when I synched my s7 to my s8. I realized it when I would get texts from someone, see no name and just their number in the messaging app but was able to figure out who it was based on the message history which transferred over fine using smart switch. Of course the missing contacts were propogated to google and not sure how they got deleted.
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
Click to expand...
Click to collapse
this ap worked for me, THANK YOU SO MUCH
This sucks!
"sync is currently experiencing problems, it will be back shortly"
... AND I HAVEN'T SEEN IT WORK SINCE!
Does the app in the store kick it back into gear... Or is it just a temporary fix?
Fixed
After switching over to to the S8+ from the S7 EDGE, I
1. uninstalled the main Gmail account from my new phone
2. Reinstalled it
3. Restored contacts from main phone settings menu
4. Went to phone, contacts menu, and removed the "hide contacts with no number"
5. Magically, the contacts I wanted... were there. But they had their numbers stored in another account. Not sure why.
6. Copied and pasted the number I had been missing into all my main or pertinent Gmail accounts from within the contacts app of the phone.
7. Beautifully, the contact shows up now... AND... the phone backs up and syncs contacts as it should with no error message.
:laugh:
Thanks, my friend was having this issue on his older galaxy phone.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
If you turn on power saving mode , just turning off the Power Saving feature .
I try on my Galaxy Note 5 it work....
This app fixed my contacts issue as well. I've used iOS for five years now, but now bought a Samsung S8. LOVE this new device! Only my new contacts wouldn't keep properly synced to my Google Apps account (basically my domain coupled with gmail). This app fixed this, everything now works peachy! I'm going to buy this app just to reward its creator! THANKS!
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
bump..
Disappearing contacts
I have Verizon S8+ and lately gmail contacts I have had in my Android phones for years, have started disappearing. Last week, I noticed in messages, a number with no name. when I looked at texts, I noticed this is a friend I have had in my phone for years and his number had been deleted in gmail. I noticed about 10 others that same thing has happened. I had to go back into gmail and enter number. Anyone know why this is happening?
Root cause = battery saving mode
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
I have the same phone and issue and this was the root cause too! Thank you!!!
What's annoying is that no where does it say anything about the mode interfering with your account settings.
Thank you for the find!
I am suffering from this problem as well, tried turning off battery saving mode, downloaded the contact sync fix app and still nothing. Still says last contact synced in March. Also my calender won't sync nor Keep Notes either :/
Sent from my SM-G950U using Tapatalk
Related
Has any one got this to work? Mine just says it down and try later?
Yeah mine just worked. I downloaded the Facebook app from the market though. I didn't know the phone came with one.
chvybeatsford said:
Has any one got this to work? Mine just says it down and try later?
Click to expand...
Click to collapse
The Facebook Sync that came with the device isn't working for me either. "Sync is currently experiencing problems. It will be back shortly."
Not working for me either. No bueno!
It's not working for me either... I get the same message as some other posters, "Sync is currently experiencing problems. It will be back shortly." I have tried re-installing the facebook app, and removing the facebook account in Settings>Accounts and sync. No luck yet. Does anyone have any suggestions?
I haven't gotten mine to work either. I have the same errors as everyone else is reporting.
I don't see any other way of doing it via downloading a market app either.
I really don't care if it is integrated via samsung or an app, I just want to check it out.
Any suggestions?
Someone should try to contact AT&T or Samsung about this.
Having the same problem here. What did you do to accomplish the same with the Facebook app?
I don't know what happened but mine finally started working. I did root the device but I don't know if that had anything to do with it.
So facebook is now showing contacts on my phone, as far as actually properly 'syncing' I don't know yet.
However, they must have just fixed what was wrong with the connection.
More later
Bloo is an app that'll give you notifications similar to the BB FB app when someone sends a message or makes a comment or even pokes you. Although I have had issues when I try to go to the photo that someone just commented about, bloo can't get there. But it does notify me. I just have to use the FB app if I want to reply back.
Mine worked fine yesterday.
Sent from my SAMSUNG-SGH-I897 using XDA App
My fb sync is definitely not working either. I've probably tried it at least 15 times since sunday. A few hard resets, reseating battery and sim. Tried setting up fb sync as the very first thing after a hard reset so no other settings or accounts conflicted... Nothing. I would very much like this to work. Whats strange is that in the contacts application the activities tab pulls my news feed, but within my contacts and groups there are 0 contacts that show and I get the sync error saying it will be back shortly in the accounts settings.
any update on this? i really want my facebook contacts to sync.
Still no go for me either :/
Sent from my SAMSUNG-SGH-I897 using Tapatalk
has it worked for anyone yet?
got my captivate today and it doesnt work for me either
matthewvl said:
My fb sync is definitely not working either. I've probably tried it at least 15 times since sunday. A few hard resets, reseating battery and sim. Tried setting up fb sync as the very first thing after a hard reset so no other settings or accounts conflicted... Nothing. I would very much like this to work. Whats strange is that in the contacts application the activities tab pulls my news feed, but within my contacts and groups there are 0 contacts that show and I get the sync error saying it will be back shortly in the accounts settings.
Click to expand...
Click to collapse
Yep, same here. It pulls in my activities, but not my contacts with the very same error. I've read on some other forums that it's a FB error and resolves itself when it feels like it. But it does seem weird that it would get updates and not contacts unless it's pulling that from somewhere else. I'm wondering if it has to do with the security settings I have set up on FB?
Well I finally got it to work. Contacts sync 2 days ago but did have to lynk a few manually. Then it would just have a error if it tried to auto sync. Rooted my phone yesterday day and removed att apps and now it will sync every hour no problems. Duno if either helped but worth a shot.
Sent from my SAMSUNG-SGH-I897 using XDA App
Mines not working. What's going on? Anyone
I have the At&t Captivate, but it looks like this is an issue that could stretch across all Galaxy S phones. A quick Google search will bring up quite a few posts/threads on Samsung's Facebook page about it too.
I use the built-in SNS sync for Facebook, which is what Samsung uses under the default Android Account settings.
I've flashed a few ROMs, and at some point (I think it was after trying some of the I9000 ROMs), my Facebook wouldn't sync my contacts anymore. I get the message "sync is currently experiencing problems. try again later".
The things I've tried:
-Flash back to stock & other ROMs
-Clear all cache data in CWM
-Delete SNS Account data under Application Settings
-Delete Samsung Mobile from my applications on Facebook
-Changing my Facebook password
-Tried logging in with someone else's Facebook account, same error with their's
The Android Facebook app loads up fine, but with Samsung, it doesn't sync contacts, it forces you to use SNS for that.
Under Contacts, if I go to the Activity tab, I can see the news feed, but it still errors out and won't pull any contacts over.
Any other suggestions?
Facebook changed how it does authentication, guessing samsung hasnt updated to handle that yet.
Odd that mine works fine. Only time I have seen problems is if I don't log into google account first after flashing. Just flashed to andromeda and everything synced fine.
After you've signed into facebook (settings->accounts) try going into the contact app itself and press the menu button.
2 options might work.
1. "sync sns data"
2. "get friends"
Hope this helps
newter55 said:
Odd that mine works fine. Only time I have seen problems is if I don't log into google account first after flashing. Just flashed to andromeda and everything synced fine.
Click to expand...
Click to collapse
I had Google setup since its required for the Market, but I didn't sync anything with it (I use Exchange), so just to try it, I checked for it to sync contacts and tried again and still got the error.
mchimney said:
After you've signed into facebook (settings->accounts) try going into the contact app itself and press the menu button.
2 options might work.
1. "sync sns data"
2. "get friends"
Hope this helps
Click to expand...
Click to collapse
I've tried that too, and it just seems to initiate the same SNS Sync and errors out.
designgears said:
Facebook changed how it does authentication, guessing samsung hasnt updated to handle that yet.
Click to expand...
Click to collapse
I'm not sure about that since some people seem to have no problems with it. I also tried someone else's Facebook account just to make sure it wasn't a setting in mine, and her's didn't work either.
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
Click to expand...
Click to collapse
Same problem here, may be their servers currently unavailable.
Same, getting a error also. Must be the servers then.
Lancerz said:
Same, getting a error also. Must be the servers then.
Click to expand...
Click to collapse
I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
os2baba said:
I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
Click to expand...
Click to collapse
Well I removed my google account yesterday and re added it and now everything syncs up fine. My last sync time was about 5 minutes ago. It syncs constantly throughout the day since I use G+.
I have the same problem. If I clear the contacts data, it'll sync but only once. If I add something on my phone or on the website, the sync won't work again until I re-delete the contacts data again.
I have this for about 3 weeks now. I even reinstalled the ROM, but not helped.
Acer E350 with Android 4.0.3 (with 5 different updates, even with the first version). Everything worked correctly until May 15.
I solve this problem, I think...
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
Click to expand...
Click to collapse
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
ycats said:
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
Click to expand...
Click to collapse
I am experiencing the same issue once again. I don't know if this is Rom related or anything, but it's driving me nuts!!
Sent from my HTC One X+ using xda premium
On every TouchWiz based rom, I have this issue.............not on AOSP roms.
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
Click to expand...
Click to collapse
I'm a little late to the game here, having recently acquired a One, but this fix worked perfectly for me. So far it's been a few hours and the sync still refreshes without issue. Kudos.
Which settings?
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
Click to expand...
Click to collapse
I can't find this settings. Does anyone know where this settings is at? This sync error is heavily draining my battery.
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
cwburns32 said:
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
Click to expand...
Click to collapse
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Aerowinder said:
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Click to expand...
Click to collapse
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
cwburns32 said:
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
Click to expand...
Click to collapse
I understand your frustration. I suppose you've already tried syncing his contacts to your phone? It wouldn't be the first time a Google account was boogered up.
If that works, make a new Google account and import the contacts to it, then attempt a sync. If that works, there is an issue on Google's end with that original account.
Aerowinder said:
I understand your frustration. I suppose you've already tried syncing his contacts to your phone?
Click to expand...
Click to collapse
Oh shoot, forgot to mention that, this is even more odd. I added his Google account to my Nexus 7 and my GS5. On the Nexus 7 contacts or emails do not show up (even though they say they are synced). On the GS5 the contacts show up but still no emails. Now you can really start to understand my frustration as that is just down right goofy. Who knows, so annoying though.
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
The contact app is the same for both messaging and phone. It's a stand alone app. I've seen a few people with this issue, and am curious what causes it. I have had no issues with my so my guess is it has something to do with your setup.
Take a look at the below and see if any work
1.) What version of Contacts is in stalled on your phone?
I'm running v 3.4.04.4 Contacts and v 1.0.01.25 contacts storage. If you are not on either of those go grab the APK from APK MIRROR
2.) Check your account settings
Start with you Google account and see if there is a sync error. If not there then check Samsung cloud. If not there check your sync settings in the contact app. If there is any issue syncing it could be causing the crash.
3.) see if all of your contacts cause it to crash or just a specific one.
It could be an issue with something one app is trying to add to your contacts. I've seen linked in cause contacts to crash, and I've seen Facebook cause contacts to crash. If either of those are syncing with your contacts (check permissions) they could be causing the issue.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
If any of these work let me know so we can help spread the word. Thanks.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
Hi. I had similar problem. Try find solutions on web, none. Complaint to samsung facebook, no response. So I decided to;
1. Do System Update... but it says I have the latest installed already.
2. Open PlayStore, found out I set Auto Update to OFF. So I manually update everything (except Games apps)
3 Open Galaxy Store also Auto Update turned OFF. So do manual update everything (except games again)
4 Restart Phone
Dont know which steps solved it, but I dont have issue with Contacts or Message anymore. Its been more than 3 days now... no issue. So I guess you can try the above and see if it helps.
Its started to happen to me but while im in a game not on the phone or messenger.
frome901 said:
Its started to happen to me but while im in a game not on the phone or messenger.
Click to expand...
Click to collapse
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
ShrekOpher said:
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
Click to expand...
Click to collapse
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
frome901 said:
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
Click to expand...
Click to collapse
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app ( https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix ) Haven't had an issue since.
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix
ShrekOpher said:
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
Click to expand...
Click to collapse
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
frome901 said:
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
Click to expand...
Click to collapse
Thanks should be fixed now. Definitely a helpful app
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix