[Completed] Samsung SCH-I500, Display not working, how to connect USB and retrieve files - XDA Assist

Phone powers up, I can hear beeps from incoming messages, this tells me its functioning but the display does not work. Totally black screen. I do not believe it registers touch anymore either.
When the display worked, and I connected the USB, it would prompt to enable "USB" access or something like that. However, with the screen being blacked out and I'm assuming non-responsive to touch, is there anyway to bypass this step to retrieve my photos via USB?
When I connect, it does appear on my laptop as "Removable Disk F:" but when I click it it says "Please insert Removable Disk (F"
The four symbols at the bottom of the phone do light up and appear to register when i touch them.
Any help would be appreciated.

XDA Visitor said:
Phone powers up, I can hear beeps from incoming messages, this tells me its functioning but the display does not work. Totally black screen. I do not believe it registers touch anymore either.
When the display worked, and I connected the USB, it would prompt to enable "USB" access or something like that. However, with the screen being blacked out and I'm assuming non-responsive to touch, is there anyway to bypass this step to retrieve my photos via USB?
When I connect, it does appear on my laptop as "Removable Disk F:" but when I click it it says "Please insert Removable Disk (F"
The four symbols at the bottom of the phone do light up and appear to register when i touch them.
Any help would be appreciated.
Click to expand...
Click to collapse
Best to post in the Fascinate Q&A, Help & Troubleshooting forum.
You just have to register on xda, but it's free.
There you should get better advices.
Good luck !

Thread closed. Thanks you!

Related

[Q] Getting pics from phone to computer

Hi folks, please excuse my ignorance as I am not a regular user of my phone for anything other than calling home and asking my wife if I need to pic up anything from the store before I come home from work ect...
I have some pictures on my phone that I would like to put on my computer so I can print them out. I am using a Samsung Captivate. I am so unfamiliar with most of the terms used here I am not even sure what to look for under a search. Would someone mind helping me please? Thank you in advance and if you happen to have a problem with your air conditioner I can be of help with that in return.
Hi knownot,
you can connect your phone via USB cable to your Computer.
Fortunately, Android devices are considered (by computer) as external hard disks so you can easily browse folders and copy your pictures to your PC.
I apologise for my bad english
dublade said:
Hi knownot,
you can connect your phone via USB cable to your Computer.
Fortunately, Android devices are considered (by computer) as external hard disks so you can easily browse folders and copy your pictures to your PC.
I apologise for my bad english
Click to expand...
Click to collapse
It views as an HDD? mine shows up as a camera
normally if you connect your phone to your computer there should be something in the statusbar of your phone like USB-connection. click on that and now you can choose to connect as hdd.
Once you have the phone connected as a drive, on my phone the pictures are in the dcim/camera folder. Find that and copy and paste to your computer.
Detected as camera probably fine too, it should offer an import option.
Alternatively there are apps like dropbox, that if you use them on your phone and on your computer, it will automaticly upload the pictures to your computer whenever your phone connects to your homes wifi.
Or just mail them to yourself, the access the mails from your computer.
You also might type into youtube "samsung captivate usb mount" and You will find a video tutorial.
Or you can use Samsung Kies. It's a program for Windows or Mac to sync your data.
85gallon said:
Once you have the phone connected as a drive, on my phone the pictures are in the dcim/camera folder. Find that and copy and paste to your computer.
Click to expand...
Click to collapse
First, use your USB cable to plug your phone into your computer. If you're not sure what the USB cable is, it's the black cord that came with your phone. It's probably plugged into your phone charger; unplug the cord from the charger and use that to plug the phone into the computer.
Then, on your phone, open the notifications menu at the top of the screen by swiping down. Click the button that says "USB connected" (or something similar) and choose the option that says "USB storage" (or something similar). Then your computer should say "Installing driver software" and then "Your device is ready to use."
An "Autoplay" window will probably pop up. You can choose "open folder to view files." Double click on the "DCIM" folder, double click on a folder inside there (it will probably be "Camera" or something), and you should see all of your pictures.
Google can be your friend, well for atleast the first 15 mins..
Often you have to select USB storage or something like that in order to enable your phone as a hd. that will mess with your apps when it is connected because it mounts the SD card etc on your PC, so it is usually not enabled by default.
Pull down the notifications bar, click on the USB connected link, select the appropriate action.
Enjoy.
Thanks for the tips folks. I am sure with your help I will finally figure this out. I had already tried sending my self an e-mail but I never got it. Tried connecting to computer with the cord and the notifications bar will not pull down. It just shows the connection thingy on the screen but I cant do anything with the phone while it is connected. Thanks again for your help. Its very much appreciated.
if it's not too many photos I usually just email them to myself and open it up on my computer
I did a google search and found this post showing step by step what to do as I don't have a captivate and each phone can differ.
forums.att.com/t5/Samsung/Samsung-Captivate-transferring-videos-and-photos-to-PC/td-p/2683255
Dave
Sent from my LG P920 using Tapatalk
Thanks for the input. Have tried your suggestions and have come to the conclusion there is something out of whack with the phone. Going by AT&T tomorrow to see about it. Thanks again!
10 chars
an alternative method is;
be sure that your photos are stored in SD card.
remove your SD card and connect it to your laptop's SD card reader (you should have a micro SD - SD adaptor).
copy them to your laptop.
I hope it helps.

screen cracked, unresponsive to swiping, charges but doesn't access files

see title, cyanogen mod, powers on, charges, calls come in, notifications come in, but unresponsive to swiping.
oneplus support say screen can be repaired but data will be wiped lost in the process. no ifs ands buts about it. no point in repair through them if that happens.
want to recover data/media. usb computer window recognizes the device but doesn't show any files or folders to import/export. twrp recovery installed. help. thanks.
Connect usb mouse to OTG cable you will be able to access files.

Broken Screen Data Recovery

So I managed to get lucky, or so I thought. I crushed my Z3V yesterday, and the digitizer is stuck constantly inputting touches. I can wait a few seconds, and the screen will unlock itself. However, when I plug my phone into my PC via USB, it keeps trying to show up as a CD drive, and the SD card (that's no longer in the phone.) I can't get ADB or the Xperia PC program to detect the phone. It's showing up as a mass storage device, but I can't access the internal storage still. I'm thinking it's a PC driver issue, but I wanted to ask here if there was anything else I should try, or if anyone else had encountered this before. USB Debugging is OFF on the phone. Once the screen unlocks itself, it randomly touches everything until it gets to a screen with no touch inputs on it. (it's currently sitting at the emergency alerts screen lol.
coltman151 said:
So I managed to get lucky, or so I thought. I crushed my Z3V yesterday, and the digitizer is stuck constantly inputting touches. I can wait a few seconds, and the screen will unlock itself. However, when I plug my phone into my PC via USB, it keeps trying to show up as a CD drive, and the SD card (that's no longer in the phone.) I can't get ADB or the Xperia PC program to detect the phone. It's showing up as a mass storage device, but I can't access the internal storage still. I'm thinking it's a PC driver issue, but I wanted to ask here if there was anything else I should try, or if anyone else had encountered this before. USB Debugging is OFF on the phone. Once the screen unlocks itself, it randomly touches everything until it gets to a screen with no touch inputs on it. (it's currently sitting at the emergency alerts screen lol.
Click to expand...
Click to collapse
If you can get an to work, you can disable touch input and use the hardware keys or a mouse to make selections.
Sent from my SM-S903VL using Tapatalk

SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"

SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"
So my wife dropped S7 to the floor and device ended up to be fully powered, but screen is now all black. Back and "software" button illuminates. I can change volume. I can take photos. So phone works, but screen is all black. Main concern is to have photos out from the phone. Contacts are synced, software etc. can be installed to new phone.
Kies finds the phone, but says that is' locked. Although phone does not have any passcodes or fingerprint, Kies cannot access to photos. Also the PC does see the device, but it won't allow me to see the contents. Find My Mobile is not activated, I think that I can't activate it now without phone. Also Smart Switch says that phone is locked. Phone settings are pretty much as out from the box. USB debugging is off, Developper options off, etc...
But I found that possible via ABD (?) I could access phone storage. Is it so? I sould start the phone to Recovery Mode / Download Mode? How to do that? Normally the phone is on and I can't switch it off. I can only soft reset is by keeping vol- + power buttons pressed for 10sec. But after that, phone just restarts to OS.
Please give hints how to proceed. What to try. New LCD is around 50USD and takes forever to get from Aliexpress/Ebay.
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
gedhe said:
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
Click to expand...
Click to collapse
O, it has such feature? Quick googling did not help how to do it. How does it work? Do I need some cable or device?
Any ideas how to proceed? I either can reboot device to Recovery mode and use ADB or connect external display to the device. Or if someone has any better solution
Please help. Family photos are in the phone
Try to unlock your lock screen with a usb mouse connected via otg and swiping up with the mouse. Then connect it to the computer and try to backup your data with kies or switch.
Tried many thing how to allow the connection from another phone or computer. However it was not possible to connect, so I ordered a new screen. Once new screen installed, it was not even a challenge Ordered new screen from Aliexpress.

Force usb mode or other solution

Hello, I am looking for help from experts and I hope you will be able to help me.
My phone has fallen and the display is not responding at all. When I turn it on, the phone vibrates and charges (the computer detects it), but the screen is all black. Having a black screen, I cannot enter the unlock code and switch it to mass storage mode.
What I have to do is recover documents, photos and contacts from this phone, but I cannot do it via my computer.
My question is, is it possible to force the computer into mass storage mode on the phone with some probgram.
Do you know any way to recover data?
I will add that I do not want to replace the screen because it is too expensive for me.
Thanks a lot for any help.

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