see title, cyanogen mod, powers on, charges, calls come in, notifications come in, but unresponsive to swiping.
oneplus support say screen can be repaired but data will be wiped lost in the process. no ifs ands buts about it. no point in repair through them if that happens.
want to recover data/media. usb computer window recognizes the device but doesn't show any files or folders to import/export. twrp recovery installed. help. thanks.
Connect usb mouse to OTG cable you will be able to access files.
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Hello.
Short story: my phone was a little wet and i have some issues with it, mostly i want to get a mass storage to get working. (cant root)
Basically at first the phone didn't even want to charge, when i connected it to the PC windows was giving me an error that the device cannot be recognized, and couldn't install the drivers. (i had Kies installed)
I dried it completely, now the phone turns on without any problem, when i connect it to the pc the phone is recognizing connection (i hear sound + the button backlights are firing up for a sec)
Homever, windows is not detecting any USB device at all, and in about phone/info it says the phone is connected to the AC instead of USB.
When i connect it with USB there is no dropdown in notification to choose from charging, storage etc.
There is also manual usb storage mounting under settings/communication/usb settings , when i'm trying to mount here it just says to connect the phone with usb cable (not detecting connection, homever the backlight + sound is here after connecting, and it's charging)
I tried connecting it with usb debugging on/off even tried to fiddle with in service menu (*#7284#) but nothing.
And since i cannot get the usb storage working basically i cannot flash anything or root it.
Also the USB cable is not a Samsung but an HTC one, could this be a problem? (people in different thread said those cables are the same so it shouldnt be a problem, same amperage, same stick etc.)
Even tried to install MountUSB Widget from market, but it doesn't work when im trying to start the app it's force closing, when i make widget on desktop and press it the phone just vibrate for 1 sec and nothing happens.
When i connect phone with Kies AIR and it works, i mean it shows the storage information, also recognize the phone model correctly, how much free space i have on internal and on SD card but i cannot click "show in explorer" it's greyed out.
Any experts out there could help me? :crying:
Just a blind guess, try a USB cable which supports your device. If it doesn't help, I'm afraid it's a hardware problem and you will have to consult some hardware expert.
As the title says, I need to do a backup of my phone before I send to repair but since the screen is broken I can't really do anything. I plug it into my PC and it says Charge Only. Sony PC companion doesn't detect it because I need to select the option but again I can't because I can't use my screen I can't select anything.
Is there anything I can do to back it up? I have tons of important pictures I don't want to lose..
This happened to me as well with my Oneplus One.
I had to use a USB OTG adapter and plug in a mouse; the phone should detect the mouse and you can do all the backups like that.
My Oneplus One had water damage and the screen shorted. It appears to still be working behind the scenes - I can turn it off and on, it makes sounds and lights for notifications, etc. - but the screen is completely black and unusable. Luckily, most of my stuff was backed up to the cloud, but I still have a few files I'd like to get off it if I can. Does anyone have any idea how?
I had ADB, etc. set up on my Win 7 work computer, so I was going to use that, but whenever I plug it in, the computer wants to download and install an MTP driver, fails to do so, and leaves me unable to access the phone. I tried plugging it into my Win 10 personal computer and it shows up as a "functioning" MTP device in Device Manager, but not in Windows Explorer, so I'm not sure how to access anything on it. I installed the Samsung ADB drivers but it won't let me update the drivers for my MTP device at all, so I don't know how to associate them with the phone.
After reinstalling some drivers I can get it to connect as MTP. However, I'm not trying to download videos or photos. I'd primarily like to download some saved game files, and see what text messages I may have missed in the 3 weeks or so it took me to get a new phone (I had a temp phone with a different number during that time). Does anyone have any idea how I can do this? Is there a way to use the computer to switch the connected mode or to pull this info while in MTP?
So I managed to get lucky, or so I thought. I crushed my Z3V yesterday, and the digitizer is stuck constantly inputting touches. I can wait a few seconds, and the screen will unlock itself. However, when I plug my phone into my PC via USB, it keeps trying to show up as a CD drive, and the SD card (that's no longer in the phone.) I can't get ADB or the Xperia PC program to detect the phone. It's showing up as a mass storage device, but I can't access the internal storage still. I'm thinking it's a PC driver issue, but I wanted to ask here if there was anything else I should try, or if anyone else had encountered this before. USB Debugging is OFF on the phone. Once the screen unlocks itself, it randomly touches everything until it gets to a screen with no touch inputs on it. (it's currently sitting at the emergency alerts screen lol.
coltman151 said:
So I managed to get lucky, or so I thought. I crushed my Z3V yesterday, and the digitizer is stuck constantly inputting touches. I can wait a few seconds, and the screen will unlock itself. However, when I plug my phone into my PC via USB, it keeps trying to show up as a CD drive, and the SD card (that's no longer in the phone.) I can't get ADB or the Xperia PC program to detect the phone. It's showing up as a mass storage device, but I can't access the internal storage still. I'm thinking it's a PC driver issue, but I wanted to ask here if there was anything else I should try, or if anyone else had encountered this before. USB Debugging is OFF on the phone. Once the screen unlocks itself, it randomly touches everything until it gets to a screen with no touch inputs on it. (it's currently sitting at the emergency alerts screen lol.
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Click to collapse
If you can get an to work, you can disable touch input and use the hardware keys or a mouse to make selections.
Sent from my SM-S903VL using Tapatalk
SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"
So my wife dropped S7 to the floor and device ended up to be fully powered, but screen is now all black. Back and "software" button illuminates. I can change volume. I can take photos. So phone works, but screen is all black. Main concern is to have photos out from the phone. Contacts are synced, software etc. can be installed to new phone.
Kies finds the phone, but says that is' locked. Although phone does not have any passcodes or fingerprint, Kies cannot access to photos. Also the PC does see the device, but it won't allow me to see the contents. Find My Mobile is not activated, I think that I can't activate it now without phone. Also Smart Switch says that phone is locked. Phone settings are pretty much as out from the box. USB debugging is off, Developper options off, etc...
But I found that possible via ABD (?) I could access phone storage. Is it so? I sould start the phone to Recovery Mode / Download Mode? How to do that? Normally the phone is on and I can't switch it off. I can only soft reset is by keeping vol- + power buttons pressed for 10sec. But after that, phone just restarts to OS.
Please give hints how to proceed. What to try. New LCD is around 50USD and takes forever to get from Aliexpress/Ebay.
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
gedhe said:
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
Click to expand...
Click to collapse
O, it has such feature? Quick googling did not help how to do it. How does it work? Do I need some cable or device?
Any ideas how to proceed? I either can reboot device to Recovery mode and use ADB or connect external display to the device. Or if someone has any better solution
Please help. Family photos are in the phone
Try to unlock your lock screen with a usb mouse connected via otg and swiping up with the mouse. Then connect it to the computer and try to backup your data with kies or switch.
Tried many thing how to allow the connection from another phone or computer. However it was not possible to connect, so I ordered a new screen. Once new screen installed, it was not even a challenge Ordered new screen from Aliexpress.