[Q] Strange vertical lines on screen - Nexus 5 Q&A, Help & Troubleshooting

So hey guys.
I bought myself a refurbished Nexus 5 off of AliExpress. I love everything about the phone except what seems to be something odd with the screen. Mostly works fine, but quite often grey and white vertical stripes appear down the screen (as you can see in the attached photos) They seem to appear when I swipe in the same place a lot and will disappear after a minute or two, or sometimes if I swipe the other way. Almost like a smudge or a smear but with what looks like the light from the screen. It's very noticeable on white and grey backgrounds.
I just wanted to know if this is a normal thing for this type of LCD screen or whether you think I should contact Ali regarding them sending a new one? I could probably live with it if it's a normal thing, but it's annoying and noticeable enough for me to have posted on here.
Thanks in advance for any answers I get.

Kimifa said:
So hey guys.
I bought myself a refurbished Nexus 5 off of AliExpress. I love everything about the phone except what seems to be something odd with the screen. Mostly works fine, but quite often grey and white vertical stripes appear down the screen (as you can see in the attached photos) They seem to appear when I swipe in the same place a lot and will disappear after a minute or two, or sometimes if I swipe the other way. Almost like a smudge or a smear but with what looks like the light from the screen. It's very noticeable on white and grey backgrounds.
I just wanted to know if this is a normal thing for this type of LCD screen or whether you think I should contact Ali regarding them sending a new one? I could probably live with it if it's a normal thing, but it's annoying and noticeable enough for me to have posted on here.
Thanks in advance for any answers I get.
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You gave us very hard job to do. I don't want to put you in a bad mood, but I don't see that stripes on mine.
Regards, Zagor

I don't think there's much you can do unless you open the phone and ensure the connections for the screen are firmly in place.

Water damage?

dkconor said:
I don't think there's much you can do unless you open the phone and ensure the connections for the screen are firmly in place.
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Okay thanks, might have to try that.

dicecuber said:
Water damage?
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I did wonder but it did it straight out of the box, so I assume it wasn't that.

Kimifa said:
I did wonder but it did it straight out of the box, so I assume it wasn't that.
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Is it possible that the package could've gotten wet during delivery?

Related

Screen rippling a widespread issue?

I was just wondering if everyone has the screen rippling issue when u press down on the screen. Also, based on people who have reported this issue, it appears to be a lot more common in white H1X's. Anyone care to share?
I noticed this in the store when initially checking out the phone before buying BUT it only seems to happen on the very edges of the screen and you need to press pretty damn hard to get it to do that. Hasn't actually affected real world usage for me since pressing the screen that hard is never necessary, especially on the outer edges.
Just tested mine out, no matter how hard or where I press I cannot get it to happen even a tiny bit. Apparently it only affects some devices.
You mean the same screen ripple that you see when you press on any LCD display?
I just tried on my phone while it displayed a white image and a black image, and I didn't see anything. But I can do it on my computer and TV. I thought that was typical of LCD displays.
jmattp said:
You mean the same screen ripple that you see when you press on any LCD display?
I just tried on my phone while it displayed a white image and a black image, and I didn't see anything. But I can do it on my computer and TV. I thought that was typical of LCD displays.
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Click to collapse
it is, and especially on a phone this thin. I was told an explanation, but I can't remember for the life of me. But I never notice it from day to day use.
vioalas said:
it is, and especially on a phone this thin. I was told an explanation, but I can't remember for the life of me. But I never notice it from day to day use.
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I assumed the ripple was because it's a Liquid Crystal Display.
Regardless, I've never seen it on mine. I have the dark grey one. Maybe some units have a thinner panel?
I actually know why this happens with HOX. Anal Torture & Tyranny told me to call HTC about replacing my phone. Talking with them explained my situation.
Phone where the lower right edge sits higher also causing a light leak, also causes the ripple is due to the battery cable inside the phone not sitting flush in the body. Also, there is a gasket that should be internal in the phone its basically electrical tape. Sometimes it rolls up causing the same problem.
Because of the battery cable not sitting flush it adds pressure behind the screen making the liquid crystal more prone to the ripple due to stress. Instead of flush in concave or convex depending on how you look at it.
Sent from my HTC One X using xda premium
ethantarheels123 said:
I was just wondering if everyone has the screen rippling issue when u press down on the screen. Also, based on people who have reported this issue, it appears to be a lot more common in white H1X's. Anyone care to share?
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Click to collapse
i've seen this on all 4 devices i've had my hands on, and you don't have to press hard at all to get it.

tf700 screen

I have got my tf700 for 2 days. It seems that the bottom left part of the screen/glass (edge) is not as flat as the top part. When I press it, I can feel a little loose. Another thing is when the whole screen is showing a pure black, such as restarting with asus logo, the bottom part is not uniform, with a little spotted white area. Is it just me or common for all tf700?
The small amount of give at the bottom left corner of the screen seems common across many users. Mine was flat but I could press it down 1-2mm and it would spring back up - wasn't really an issue for me. I didn't notice any white spotted areas on the screen when it was black, I've since returned mine so might be worth waiting on someone else's opinion on that.
tultain said:
I have got my tf700 for 2 days. It seems that the bottom left part of the screen/glass (edge) is not as flat as the top part. When I press it, I can feel a little loose. Another thing is when the whole screen is showing a pure black, such as restarting with asus logo, the bottom part is not uniform, with a little spotted white area. Is it just me or common for all tf700?
Click to expand...
Click to collapse
You're right about the screen and the little white spotted is the light bleed..
dmoney94 said:
You're right about the screen and the little white spotted is the light bleed..
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Dub Tech said:
The small amount of give at the bottom left corner of the screen seems common across many users. Mine was flat but I could press it down 1-2mm and it would spring back up - wasn't really an issue for me. I didn't notice any white spotted areas on the screen when it was black, I've since returned mine so might be worth waiting on someone else's opinion on that.
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Thanks. I feel released.
tultain said:
Thanks. I feel released.
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Now that i saw the button left,that pissed me off.
Are you keeping it or Returning it.
dmoney94 said:
Now that i saw the button left,that pissed me off.
Are you keeping it or Returning it.
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Click to collapse
Sorry that gave you a bad feeling. I will keep it. I have ipad3 and it has similar light bleed aslo, not a big deal when you use it. It is not noticeable for normal usage. The loose fit of the screen isn't sever at all. Hope asus can improve the software soon. It is a very good tablet but not as smooth as apple, but I love many android functions as apple product can hardly be modified.

[Q] Display Issue, Viewing Angle, Normal?

Hi Everyone,
I recently bought a Oneplus one and am a bit disappointed with the display. Besides having the yellow part at the bottom, when I look a little at it at an angle I see the screen tint to whitish almost blue and this effect increases as my eyes level to the surface, this is best seen by looking from the right corner of the screen with a black background. Is this normal? I only need my head to be slightly away from the screen to notice it. Also I notice light bleed from the top.
Let me know if this is just an effect of the LCD display and if its normal. I've used amoled displays before this.
Regards,
Bobbie
viper134 said:
Hi Everyone,
I recently bought a Oneplus one and am a bit disappointed with the display. Besides having the yellow part at the bottom, when I look a little at it at an angle I see the screen tint to whitish almost blue and this effect increases as my eyes level to the surface, this is best seen by looking from the right corner of the screen with a black background. Is this normal? I only need my head to be slightly away from the screen to notice it. Also I notice light bleed from the top.
Let me know if this is just an effect of the LCD display and if its normal. I've used amoled displays before this.
Regards,
Bobbie
Click to expand...
Click to collapse
I don't have this issue on mine. Honestly though, why is it such an issue? The scenario you're describing would just never happen in the normal use of the phone, nobody looks at their phone on such an angle when using it.
Heisenberg said:
I don't have this issue on mine. Honestly though, why is it such an issue? The scenario you're describing would just never happen in the normal use of the phone, nobody looks at their phone on such an angle when using it.
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Click to collapse
Hi Heisenberg,
Thanks for the quick reply. I do notice it during normal use otherwise it wouldn't be a problem. The phone is on the left side of my computer now and as i'm looking at it I notice the whitish blue tint while using a black background.
viper134 said:
Hi Heisenberg,
Thanks for the quick reply. I do notice it during normal use otherwise it wouldn't be a problem. The phone is on the left side of my computer now and as i'm looking at it I notice the whitish blue tint while using a black background.
Click to expand...
Click to collapse
Fair enough. Dunno what to say though, I have two of these and neither of them have a tint when viewed on any angles. I initially thought my screen protector might be why but that can't be the case because one of them doesn't have a protector on it.
Heisenberg said:
Fair enough. Dunno what to say though, I have two of these and neither of them have a tint when viewed on any angles. I initially thought my screen protector might be why but that can't be the case because one of them doesn't have a protector on it.
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Click to collapse
Mine does have a screen protector on it that was already on it when I received it, could it cause some kind of tinting? I only see it from an angle not if i just look down from the top to the bottom of the phone, then it looks perfect.
viper134 said:
Mine does have a screen protector on it that was already on it when I received it, could it cause some kind of tinting? I only see it from an angle not if i just look down from the top to the bottom of the phone, then it looks perfect.
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Click to collapse
It's possible. Those films that come already on the phone aren't actually screen protectors as such, well they're not meant to be used for an extended period of time anyway, they're really just to give light protection during the shipping process. I'd recommend you remove that one and get yourself a good tempered glass protector. The Nillkin 9H is exceptional and it's quite cheap too (less than $10).

New S6... strange marks on screen at angle

I took the plunge and decided to try out the S6... 32GB in black (don't need 64GB). Anyway, I'm already sketched out about AMOLED screens as it is since I am OCD when it comes to screens. I tried to stick with LCD/IPS but all current IPS Android phones suck, such as the G4 and the M9. Most of the market now uses AMOLED screens.
Well... I get the phone home and I was actually amazed that it was decently uniform, no horrible pink areas, grays seem as even as I can get on an AMOLED screen, so I guess it'll work. HOWEVER... when angling the phone downward, or looking at the phone from the top, I notice these strange "scratches" or whatever. They're not on the glass and they don't appear at any other angles, including both sides and from the bottom. I've attached some pics to show you what I'm referring to.
Has anyone seen this kind of thing before? Just my luck that I think I finally get a screen that's as perfect as can be and there's still something wrong with it. Honestly as long as it doesn't get worse I guess I'll live with it, I hate playing the AMOLED screen lottery like I've done in the past.
Use the phone looking straight on rather than an angle like that as it is intended to be looked at.
Any other remarks other than from the peanut gallery above?
triton302 said:
Any other remarks other than from the peanut gallery above?
Click to expand...
Click to collapse
Didn't the launch S6 have issues with various scratches under the glass? I could have sworn that was a legitimate issue. If anything try taking it back to the store to see if they will replace it for you without having to hassle with the insurance if you have it.
Sent from my SM-G920V using Tapatalk
Yeah those pink scratches don't look right, I would ask them to turn on new phone and you do your inspection before they transfer line over.
DroidXrei said:
Didn't the launch S6 have issues with various scratches under the glass? I could have sworn that was a legitimate issue. If anything try taking it back to the store to see if they will replace it for you without having to hassle with the insurance if you have it.
Sent from my SM-G920V using Tapatalk
Click to expand...
Click to collapse
dv8ed said:
Yeah those pink scratches don't look right, I would ask them to turn on new phone and you do your inspection before they transfer line over.
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Click to collapse
I did look up the assumed "issue" and didn't turn up anything, just the issue with the outer glass being scratched on new Edge models.
Honestly I don't see them until I turn the phone at that angle, which I'm sure 95% of the time won't be viewing the screen from that position anyway. And honestly with my OCD with AMOLEDs and this screen being acceptable is a sigh of relief, so as long as the pink marks don't spread or become visible with normal viewing I'll deal with it. That, and I got the phone at a good price so it's still a win for me I guess.
This was a very hot issue at launch and it effected all variants not just the edge.
http://forum.xda-developers.com/showthread.php?t=3070278
Disregard this thread. Because of the junk speaker, horrible LTE and wifi reception and terrible battery life this phone went back. Very disappointed with Samsung.
I'm glad I don't really have any of those issues...or at least I'll pretend like I dont.

Uneven screen? More bezel on one side?

I started looking at my phone and it looks like the left side of screen has more black bezel than the right. I will post pics later today. Really upset if this is true. With the 6T I had an issue and the RMA experience is horrible. Post pics of your side bezel so I can compare. Post with case on and off.
I was looking at mine, sorry i cant post a pic. what i think you might be noticing is that the factory installed screen protector is just the tinniest bit to the right. at least, thats what i notice on mine. you cant see it unless you really examine it closely, but the bezels are definitely the same on both sides.
borijess said:
I started looking at my phone and it looks like the left side of screen has more black bezel than the right. I will post pics later today. Really upset if this is true. With the 6T I had an issue and the RMA experience is horrible. Post pics of your side bezel so I can compare. Post with case on and off.
Click to expand...
Click to collapse
I will post pics later
It's seems to be really noticable with white background. Or maybe it's the stock case that cut uneven. Put on your stock case and see if one side of the phone shows more bezel. I am using the clear stock case and that might be the issue.
you might be right. best test i could think of was hiding the navbar, then going into an app where theres a text input box on the bottom. this way, you can compare the curve along the box
borijess said:
It's seems to be really noticable with white background. Or maybe it's the stock case that cut uneven. Put on your stock case and see if one side of the phone shows more bezel. I am using the clear stock case and that might be the issue.
Click to expand...
Click to collapse
This is the best pic I can take off the screen not aligned. Not sure if you can tell but with the bright sunlight you can see where it's misaligned. Left side is off by a bit.
I see what you're talking about, but I do think it's the stock case as well (i'm still using the stock case) and not the phone, because when I take the case off and look at the actual bezel of the phone, it's the same
Looking at it with the sun directly shining on the screen. You can see the AMOLED is slightly shifted to the right.
borijess said:
Looking at it with the sun directly shining on the screen. You can see the AMOLED is slightly shifted to the right.
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Click to collapse
Get that replaced. That will drive you nuts
Reuben_skelz92 said:
Get that replaced. That will drive you nuts
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It was. That's why I sent it back.
If you forward the the 6:10 mark you can see the AMOLED screen is not glued to glass. This issue I have can become very common.

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