Related
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Me 2 but with different problem
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
michaelh99 said:
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Click to expand...
Click to collapse
Same here, I have the exact same problem right after the update and I need wifi bad.
I also just upgraded and now I have the wifi error. I'm sure HTC has been notified of this bug and are working on it, but it seed like a lot of people before me got the upgrade a couple days ago and didn't run into such problems... I'm in Houston, Texas if that helps any
Problem Sent To HTC Hopeing for reply
Here is an auto reply email from HTC. Hoping for a reply...........
We received your message (12USCW23ENA002710)
xdahd2 said:
Same here, I have the exact same problem right after the update and I need wifi bad.
Click to expand...
Click to collapse
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Still not okey.................
ubernicholi said:
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Click to expand...
Click to collapse
I tried the way.
My Wifi is still completly dead. Are there any other ways?
WiFi working fine for me. Will test data tomorrow when back in coverage.
Well, I spoke too soon. My wifi is unreliable too. It seems to disconnect very frequently when the phone is sleeping even though I have 'always on' checked and have toggled it off and back on just to make sure.
thanks a lot tmo. I had a reliable radio before this update. I should have listened to that little voice telling me to wait.
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
I noticed that my 4G seems to go to sleep and does no work until I for a lack of a better word "Wake up the phone"
One more for the radio-problem pile...
It appears that if I'm on Wifi and I start a GPS app (like my tracks) and drive out of wifi range, I'll never get a mobile data connection. Wifi cut off (at least, the icon disappeared) but even closing the app (and verifying that the gps icon went away) doesn't result in mobile data coming on line.
I had to go into airplane mode and back out. The I ended up with a 4g connection.
Is it just me or does the throughput speed now suck AFTER the update?
I used to get 12-14mbps down and 6-7 up, and now im getting 4.5 down, 1.5 up.
Seriously T-Mobile? How hard is it to release something that WORKS?
nickmv said:
Seriously T-Mobile? How hard is it to release something that WORKS?
Click to expand...
Click to collapse
Funny you blame T-Mobile as they are NOT software developers. You need to be pointing that finger at HTC.
can't shut off the phone after update
I got my new HTC One S yesterday and the first thing I did after activating it was a manual check for updates.
I knew I should have checked the forums first but I'm an update junkie.
I guess I have been running CM7 for too long and I forgot about how bad the HTC OTA to 2.3.3 on my Inspire 4G was.
I haven't seen a post yet about not being able to turn off the phone after the update.
I press and hold the power button on the top and the Shut Down/ Airplane mode/ Restart menu comes up.
I select Shut Down and the phone does what looks like a Fast Boot restart instead of shutting down. I checked the settings and confirmed that Fast Boot is turned off.
What happens is after I select Shut Down I get the T-Mobile good buy animation and then I briefly see the previous shut down menu and then I get the T-Mobile Android rocket animation and then I'm back in the OS. No black screen, no white screen with the HTC logo and it all happens very quickly.
I tried a Restart and that does a normal full shut down and restart where I get the good buy animation and the screen goes black for a second then I get the white screen with the HTC logo then the rocket animation then the OS. All very normal looking.
Holding down the power button for about 10 seconds to force a power off does shut down the phone but it turns back on 3 seconds later with a normal looking start up.
This is a brand new phone that had the factory shipped ROM and no apps even installed. It was able to be powered off before I installed the OTA.
I tried this with the case on and off to make sure it wasn't the case putting pressure on the buttons.
This isn't a huge deal as I don't normally leave my phone off but I can't take this on an airplane as some carriers still make you turn off all electronic devices during take off and landing.
Update: I was going to take eminembdg advice and go to a Tmo store and try to get the phone replaced after work today. But after showing the nifty shutdown reboot bug to a few friends the phone now actually shuts down correctly and stays off. I guess it's like when you take your car to the mechanic because its making this funny noise and then it stops making the noise just as you pull up in front of the shop.
My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
michaelh99 said:
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
Click to expand...
Click to collapse
Oh sorry I replied to the wrong person.
---------- Post added at 11:35 AM ---------- Previous post was at 11:31 AM ----------
michaelh99 said:
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
Click to expand...
Click to collapse
My wifi started saying error every time I tried to turn it on. After speaking with htc they told me that I needed to do a master reset because It is impossible to downgrade to an earlier version or even the stock one without resetting. So stupid me believes and resets, NOPE still on the newest update with a cleanly wiped phone.
---------- Post added at 11:47 AM ---------- Previous post was at 11:35 AM ----------
HL123456 said:
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
Click to expand...
Click to collapse
Same thing happened to me.
Seeing as everyone has problems with the OTA deters me from updating.
Sent from my HTC VLE_U
My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
+1 here. My data/signal is only a small fraction better. My connections still cut out or go completely retarded like this.
Sent from my HTC VLE_U using xda premium
Hi all,
I'm having a problem in turning WiFi on the Motorola Xoom with 4.1.2 Jelly Bean. The device stays stuck at the Turning on State and doesn't connect, I've let it sit for 7 hrs in the same state. I have done many things in through out these forums and have had no luck. I have done the fastboot -w and also done manual factory data resets, I also have rooted my device, by using a modified system image and a boot image over the 4.1.2 upgrade. I got this tablet in a trade with the knowledge that the WiFi worked at some point between GB and ICS. I am a software tester at Motorola and I have had much experience with mobile devices for almost a year now. I have ran radio and system logs on the loaded production builds and have found no discrepancies between my Xoom and other fully functional Xooms. I've even thought it was possibly a bad RF connection and opened the back of the Xoom and found that there is no issues there. I thought maybe buying a micro PCI network adapter would do the trick but nothing. I have successfully tethered using Bluetooth from my rooted droid 4, but this doesn't seems to fly with games by Gameloft. When booting Wild Blood for instance, after the initial licence check, the game requires to download the rest of the data through WiFi, and thus my problem begins. I even put the qawifionlymode.txt on the root of the internal SD card storage area (with appropriate capitalization and such) and nothing. Any help would be much appreciated.
Best Regards,
ArchAngel70120
Found out the problem
Hi all again, I'm updating this thread for anyone who passes by and wants the help I needed. Being that I work at Motorola I found the project manager for the Xoom tablets and had him take a look at it for me. He said that the problem wasn't with the WiFi, but the subsystem that controls the WiFi, he said that it was defective in this unit and that it was out of his hands to repair, when since this is the case I am out of luck But that's my case, if you have warranties, use them in this situation. You should be able to get either a refund or a replacement. I'm gonna go get my hands on another one now
Good luck everyone,
ArchAngel70120
ArchAngel70120 said:
Hi all again, I'm updating this thread for anyone who passes by and wants the help I needed. Being that I work at Motorola I found the project manager for the Xoom tablets and had him take a look at it for me. He said that the problem wasn't with the WiFi, but the subsystem that controls the WiFi, he said that it was defective in this unit and that it was out of his hands to repair, when since this is the case I am out of luck But that's my case, if you have warranties, use them in this situation. You should be able to get either a refund or a replacement. I'm gonna go get my hands on another one now
Good luck everyone,
ArchAngel70120
Click to expand...
Click to collapse
I was able to repair this state by wiping cache and formatting to factory settings.
I am using
Jellybean 4.1.2 XXLS8 ROM SGS2 GT-I9100
The wifi got stuch when i switched to data network mode and wifi got disabled automatically. Now it is working fine. might come in handy for anyone with same issue.
Hi all,
The Wifi on my AT&T HTC One X is no longer working and will display "Error" instead of Connected, Searching.., or anything else. This is what happened:
I tried to update my phone through a manual update via HTC's website from 4.1.1 to 4.2.2. At the end of the process at the sending phase, I disconnected the phone as it was frozen. Maybe that's where this busted. I performed the same update on another computer where it appeared to work out, but I restarted my phone and judging from the home screen design was back to 4.1.1. (???). I performed hard resets via Settings with no luck.
Somewhere in there my WiFi broke. After consulting with HTC customer support, I was recommended a solution costing at minimum $150. I am hoping there is a better way to fix this and am hoping XDA could help me out. Thank you!
Thread closed.
Your first thread (http://forum.xda-developers.com/one-x-att/help/wifi-broken-post-reset-t3011695) was moved to this section. You do not need 2 of the same thread.
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
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Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
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That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
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I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
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Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
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It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.