Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
Related
Hello,
As soon as I tap the wi-fi icon, it turns to an "error" state.
I ve seen some threads here, but could not be sure about the resolution. To give idea let me sum it up. My device has been brought from US and I am in europe. İt is alreasy ship s-off.
android version : 2.3.4
software number : android revolution HD 3.6.0. by mike1986
kernel version : 2.6.35.14-Sensation-faux123-v0.1.8+
baseband version : 10.42.9007.00p .....
build number : 1.73.401.2 CL161971
and this topic
http://forum.xda-developers.com/showthread.php?t=1193063&page=2
basilcallly tells to apply a signed ROM . But can you please advise which ROM would solve my wi-fi issue. and how to apply that?
Thanks in advance
I also had similar issue when I flashed the original recovery to remove the rooting and clock work mod...
Now if u have the original recovery installed...flash the OTA updates through it and if you don't have the OTA you need to flash the original ROM
After the flashing ur wifi will work normal
hello,
actually I am so new to the stuf. I havent applied any updates to the device, but I guesss it has been s-off ed and applied a different ROM before it has been sold to my friend in USA. Now, which exact ROM would you suggest me to flash and actually where I can find it and read the how to ?.
Thanks
after stock and root i was on Revolution 3.6.1 and now i am using S3N5EaY v 1.4.0 -> agree .. its very smooth - fast and looks great. but still the most important thing is : battery life.. so before i had to charge 2 times a day on hard-use.
theres no need anymore at the moment ;-)
try out by yaself..
hasan.acar said:
Hello,
As soon as I tap the wi-fi icon, it turns to an "error" state.
I ve seen some threads here, but could not be sure about the resolution. To give idea let me sum it up. My device has been brought from US and I am in europe. İt is alreasy ship s-off.
android version : 2.3.4
software number : android revolution HD 3.6.0. by mike1986
kernel version : 2.6.35.14-Sensation-faux123-v0.1.8+
baseband version : 10.42.9007.00p .....
build number : 1.73.401.2 CL161971
and this topic
http://forum.xda-developers.com/showthread.php?t=1193063&page=2
basilcallly tells to apply a signed ROM . But can you please advise which ROM would solve my wi-fi issue. and how to apply that?
Thanks in advance
Click to expand...
Click to collapse
Ello m8,
It appears your in the same boat as me, i have the wifi error too, it doesn't even turn on to be able to see networks, let alone connect to them so it's quite horrible.
What i've done:
Flashed pretty much every rom i possibly could. (old ones, new ones, no effect)
Changed the recovery to 4ext (which works great but didn't help)
Changed kernels (a lot)
Changed Radios and RIL files (a lot)
Flashed an official RUU (no effect at all)
Went back to S-ON as described in the tutorial on the main xda sensation guide, then S-OFF'd again.
I'm now back on P3D v 8 and it's running lovely but alas, still no wifi.
I've changed the back cover (the yellow connectors at the top have something to do with the wifi) Don't mess around with these as you may break something, changing the case had no effect, apparently the wifi still connects without the back cover on the phone.
I am literally at my wits end with this and i got my phone for free from my work and i was only supposed to have had it for a while (4 months) so if i say it's broke, they may take it back and i've lost the phone completely, if that wasn't the case then i would have sent it back after i'd tried everything software wise i could think of.
I'm not saying that you are in the same situation exactly but if you are then it looks bleak and i would say anything next to removing the wifi chip and replacing it would mean the wifi will never work, plus tutorials for replacing the wifi on a sensation are scarce to say the least (torque screwdrivers at the ready)
If i get it working i'll let you know how, please do the same if you get any joy.
Oh i almost forgot, another thread on another site they mention using an app called wefi, i didn't have any luck but you might.
Good luck matey Hope you have more than i did.
Hi,
I am having the same issue.
Have been running android revolution HD 3.6.5. by mike1986 and previous versions of it (2, 3) and no issues with the WiFi, as one day it just started (yesterday to be precise). I did not install anything or played with settings that could mess with the wi-fi. One day ago was working ok and the next not.
Tried the Wefi app but it did not help either.
feeling hopeless...
bk_25 said:
Hi,
I am having the same issue.
Have been running android revolution HD 3.6.5. by mike1986 and previous versions of it (2, 3) and no issues with the WiFi, as one day it just started (yesterday to be precise). I did not install anything or played with settings that could mess with the wi-fi. One day ago was working ok and the next not.
Tried the Wefi app but it did not help either.
feeling hopeless...
Click to expand...
Click to collapse
Looks like this error is more common than it would first have appeared, read my post a few up for what i've tried, i even feel like dropping it if it's something inside so as to knock it back into place, but i haven't yet Lol that's desperation.
I've got an appointment with HTC soon and i'm getting it changed, if anyone gets this sorted then let me know as i'd rather keep my phone.
dladz said:
Looks like this error is more common than it would first have appeared, read my post a few up for what i've tried, i even feel like dropping it if it's something inside so as to knock it back into place, but i haven't yet Lol that's desperation.
I've got an appointment with HTC soon and i'm getting it changed, if anyone gets this sorted then let me know as i'd rather keep my phone.
Click to expand...
Click to collapse
Hi,
I also tried all you tried and no results.
Changed the case with a friends phone but did not help either.
After a lot of reading through the forums did a logcat to see what the hack the phone is saying about this error and it seems it cannot load the driver.
If it helps smb to go deeper can post it.
Gave a thought or two about knocking it against the wall or throw it from the window but after-all, i think i can live for some time without wifi, my GPRS speed is not bad and maybe soon will be having 3G and during work time can use internet pass-through.
Worst case scenario, will sell it and get EDGE the new quad-core monster HTC will be releasing next year Q1 or early Q2.
dladz said:
Ello m8,
It appears your in the same boat as me, i have the wifi error too, it doesn't even turn on to be able to see networks, let alone connect to them so it's quite horrible.
What i've done:
Flashed pretty much every rom i possibly could. (old ones, new ones, no effect)
Changed the recovery to 4ext (which works great but didn't help)
Changed kernels (a lot)
Changed Radios and RIL files (a lot)
Flashed an official RUU (no effect at all)
Went back to S-ON as described in the tutorial on the main xda sensation guide, then S-OFF'd again.
I'm now back on P3D v 8 and it's running lovely but alas, still no wifi.
I've changed the back cover (the yellow connectors at the top have something to do with the wifi) Don't mess around with these as you may break something, changing the case had no effect, apparently the wifi still connects without the back cover on the phone.
I am literally at my wits end with this and i got my phone for free from my work and i was only supposed to have had it for a while (4 months) so if i say it's broke, they may take it back and i've lost the phone completely, if that wasn't the case then i would have sent it back after i'd tried everything software wise i could think of.
I'm not saying that you are in the same situation exactly but if you are then it looks bleak and i would say anything next to removing the wifi chip and replacing it would mean the wifi will never work, plus tutorials for replacing the wifi on a sensation are scarce to say the least (torque screwdrivers at the ready)
If i get it working i'll let you know how, please do the same if you get any joy.
Oh i almost forgot, another thread on another site they mention using an app called wefi, i didn't have any luck but you might.
Good luck matey Hope you have more than i did.
Click to expand...
Click to collapse
Dude I got the same problem and I did the same procedure so far but same results as well.
I am just wondering if you got any better results for this issue.
Thanks
Same problem, bad results...
I had the same problem. Both my Bluetooth and WiFi would get stuck on "turning on" but never did, I flashed so many ROMs and Kernels, Tried RUU's from Europe,Asia, and USA and nothing worked. SO I CALLED HTC...thankfully I was still under warranty (It's a 12 month warranty) and shipped my phone away after flashing the latest official T-Mobile RUU, Un-Rooting, and going back to S-ON. It's been a week...I called and they said THE MOTHERBOARD needed to be replaced, which I think is the "default fix" if they can't solve the issue. So hopefully in a week I'll have my phone back...Best of Luck...don't mean to be a Debby Downer but I tried EVERYTHING. Give em a call, it won't hurt to try.
Okay I have been having the t-mobile "invalid sim card" issue and the phone currently is running with the t-mobile carrier logo. I was able to make calls, and connect via WiFi. I am not able to access the web2go page when I select data in the "wireless & network settings" page with a check. I used to be able to at least access this page with wifi turned off and it would show a little 4g icon on the top? I will post some screenshots. I downloaded GeRIL just to see what it said? I think my phone is rooted? I ran superuser and said the phone was not but the last action I did before getting the t-mobile to show up was a zip restore with CWM so I assume it's rooted? Might be just a flash? One other thing is that I have the WiFi and GPS on and it does not appear to get my location for weather in the weather app?? I can open Google maps and GPS is within 60 meters of my location. I want to reboot the phone but am afraid it won't be back to normal and I will get the error "Invalid Sim Card" again? Is there anything or tests to run while the phone is on the t-mobile network I should check first before rebooting? Or files I should try to use or flash? Or any service menu codes to run diagnostics? Thanks in advance. I forgot to mention that I will be getting a replacement from t-mobile in a week, I did the online chat and they said they will send a replacement under warranty. The box has a date of 7/29/2011 so the phone is about 3-4 months old? The phone is unlocked and has been rooted before, but the issue happened days before I modded this G2x. Basically, today it could connect and tomorrow it might not...or If I reboot It usually goes to the "Invalid Sim Card" I have read other posts with issues of the same type from other users but found no solutions?? Baseband, RIL, Sim ect...all points to a bad phone(using t-mobile) because If I use any other carrier card in the phone it works without errors. That makes me think it's a firmware with t-mobile issue but I could be wrong? Hopefully if the replacement goes thru the same ICS 4.0 will be out and make this phone a beast again?
This might work or it might not: rename your APN manually (Settings/Wireless/Mobile networks/Access Point Names/edit) you can either edit or restore to default to restore mobile data connectivity. Try restoring to default.
I just accidentally hit Airplane mode and it killed it!!! Now it's back to the Invalid Sim Card error again...bummer!!!!
Wait a minute...I waited and read a few posts and clicked the Airplane mode off and on again and it came back to the t-mobile carrier..??? I still have not rebooted the phone though? Hmmm...should I?
Did you get a new sim card when you got the phone? I remember when I got this phone they told me not to use my 5 year old sim card from my previous phone. I say try a new sim card, if that doesn't work try to reset the apn with the instructions I posted last, and if that doesn't work it might just be a bad sim card reader.
I think more on the lines of a bad sim card reader...I have a new sim card...about a 3 days old, got it from t-mobile cause i had the older sim with the larger gold contact patch. The phone is already on order...they said 7 business days..
Same issues here
Sent from my LG-P999 using xda premium
This is a tricky subject to cover. I have been involved in a few discussions about this. I am unable at this time to post links to threads.(I am at work) if you pull up my profile on here and look at topic I have posted on should help you in the rite direction. Every thing you have listed in your open is covered in a discustion some where....it most likely is all barrier deep. if you need further help post back here. I will help as much as possible.
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes some times that will work. Other times might take 2 reboots. Also sometimes toggleing airplane mode can bring back apn. After a few sim cards and all my problem went away. When I had the issue I was cm7 rom. Stock Rome didn't really seam to have this issue.
just to close this thread I already received my replacement phone from tmobile. I am no longer trying to track down the issue. Thanks for all of the replied and comments. every one who contributed will get a thanks from me.
sent from my HTC Inspire 4G Straight Talk Plan to XDA Developers
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
This is what I did to fix it whenever I was having this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes doing a hard reboot will reset the Apn/data loss problem. (Also toggling airplane mode would some times reset it.) This is only a tempory solution as it could happen again. On cm7 rc1 it would happen to me at least once a day. As well as many others. Off of the top of my head it was something wrong in a radio file.(? Not sure what file) shortly after the release cm7 stable 7.1.0.1 was posted. I believe that had the patch for the data loss issue. It is possible that some cm7 based Rome may still have a data issue loss as they might not have the updated patch. At the time stock based Roms did not have the issue and as far as know. Some people faced with this issue could have had a faulty sim or phone. The other thing that was happening during the life of this issue was how many people running cm7 based roms didn't have the issue. I no longer have this issue. I followed the bug report that was submitted and sealed out the sim card twice. (I think it was cm7 issue on my device) OP- I hope that this swap works for you. If it don't, I will be more that happy to help. also thank you for your service.
I have posted what I know and can remember here in hopes that it can help some one else out in the future.
Sent from my LG-P999 using XDA App
When I had the phone I installed CM7, and the daily's...ect..It WAS a phone issue (hardware) I now have had the replacement phone for 1 week and no issues what so ever. That's not to say that the issue will arise again? I have rooted and am running no ROMs at the time but am thinking of going back to the FROYO 2.2 just to get the camera like it was in the older version. I hate the camera in GB 2.3.3. No zoom....c'mon LG..where did you guys lay down to sleep during this process if the development? One other feature that has nothing to do with the camera that I would like to see happen is to be able to enable a bluetooth mouse. I tried my Targus mouse and no luck. I think you can use a bluetooth keyboard but have none to test. I was thinking of shelling out the 160 smackers for the infared keyboard..small and can fit in your shirt pocket, and it's bluetooth.
my device has this odd behaviour i have already seen years ago on my htc magic. tje mobile data connection switches between umts and hspa constantly which can be observed by the chqnging H/3G icon. every time it switches the transfer stops which makes the mobile data connection painfully slow at most times... wifi is working perfectly btw.
as far as i understand it this is a bug in the radio firmware. my htc magic stopped showing this behaviour after a firmware update...
anyone else having this issue?
Oh the dreaded "arrow up" "bug" is at large still with 3 it seems.'
I have the HTC Desire (will be getting the HOS) and 3 as carrier too...
That "bug" was even present in my HTC Hero.
Three different phones on 3 all made by HTC can't be an coincident?
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
4, including my htc magic however the one s is an awesome phone and i guess this problem will be fixable with a radio firmware update soon... interresting that it seems to happen with 3 mostly...didn't have it with my galaxy s however. seems to be htc+3 ...
i will probably write htc's and 3's tech support. as 3 austria will be introducing the one s soon they will have to deal with this bug soon anyway...
Sent from my HTC One S using XDA
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
keinengel said:
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
Click to expand...
Click to collapse
hm ... i guess/hope it's a bug in the radio firmware as the data transfer works fine for the rest of the connection after the initial 2 switches from HSPA to UMTS and vice versa. a google search shows that many people with different devices seem to have this issue...
anyway i wrote two emails, one to my carrier (three-austria) and one to htc. i will post any replys!
I have the same Problem with my new HTC One S.
The connection switches constantly between 3G and H and the connection stops. It loads 1-3 MB and after that it takes !10 or more seconds! before it is loading another 1-3MB...
You can not do things like Youtube or Mobile TV because the loading process takes forever with a 3G and HSPA switching connection!
I tried my new (big) SIM Card (from 3 Austria) with my HTC HD2 before i switched to the micro SIM (from 3 Austria) and the connection speed on my HD2 was 5-10 times faster as with my new HTC One S and this can not be!! (HD2 is running Custom Andriod 2.3.7 with radio 2.15.50.14.)
It has to be a major radio software bug that is unexaptable for such an expensive phone!
The Internet is extremely fast with Wifi on my One S... but on the way i doesnt have a Wifi connection...
I really want to keep the phone and everything else works amazingly good but this bug drives me crazy.
I reported this problem to HTC and 3 (drei) as well via E-Mail.
Should i keep the phone?? Or is it better to send it back to Amazon, because i have only 12 days left to send it back without any reason.
Is HTC going to release a radio firmware update very soon? I have no experience with Android updates and HTC. How long does it usually take to receive updates from HTC?
Thanks in advance!
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
i was just at a local three store in vienna. they said that they don't know of other people having this issue. i checked the software version of the devices they sell against my unlocked one s. same baseband version however a different (and newer!) build number. sadly this firmware is not available yet so there is no way to check if an update will solve the issue.
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
southkill said:
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
packetlos said:
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
Click to expand...
Click to collapse
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
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Click to collapse
Exactly the same version as yours.
I'm having the same issue and I'm on Virgin in the UK.
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
same version same issue...
carrier: Wind Italy
a custom rom with 1.53.771 firmware would help?
hm interresting! so the problem actually occurs with many different carriers... would be good to know if anybody solved the problem by exchanging the device?!!
@Goody81: i am not 100% sure but i'd say after all testing and looking at system-/kernel-logs i am pretty convinced that this is a firmware (software) issue. i cannot say that the slightly newer build on the device was due to carrier modifications or if they actually changed something to fix this issue. the guy how showed my the device was no engineer and had no idea what i tried to explain
if this is a software issue and they already fixed it i hope htc delivers the update soon!
jodue said:
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
Click to expand...
Click to collapse
No but i live close to vienna.
I tried everything! Restarts, factory reset, delete all stuff on the device, the full program but still the same problem.
Yesterday i received a phone call from 3 Tech support in Germany and i described the problem to him!
He said the problem does not exist with their 3 branded phones.
Then i said, i have a open (not branded) phone from Amazon and i think that is a part of the problem. Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
So i decided to send my phone back and now i am looking for a phone with the newer radio software on it. It seems the only way for now is to buy it at a 3 (three, drei) Store.
But that's just my own opinion ! You can also wait for a custom rom or radio here at xda and hope this problem will be fixed soon.
But if you want to get sure to receive a working phone with fast internet connection you should buy it direct from a 3 store because they have a customized (and branded) software in order to get it working!
And that software doesnt exist or is not available on a open phone yet.
Anyway, i was not very excited when I heard about that!
Nightfrag07 said:
Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
Click to expand...
Click to collapse
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update. i would guess that an updated firmware will leak soon and if you are willing to unlock the bootloader you can update instantly. however i have to agree, i am tempted to return the device as well or at least try a demo unit in a store with my sim card to make 100% sure it's no hardware defekt...
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
jodue said:
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update.
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
Click to expand...
Click to collapse
Yeah you are right. It would be a bug-fix or only a radio update but i liked that phone and i want a working (non switching) one asap!
And of course i have to try it in the 3 Shop first with my own SIM card.
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Nightfrag07 said:
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Click to expand...
Click to collapse
yeah, i told my girlfriend about the issue yesterday and she has experienced it on her (my old) galaxy s with the new cm9 nightlies as well. not as often as on my one s however ...
after reading about this issue on this forum (german) and more general about mobile data connections with umts/hspa (german) i think it the issue is the result of an error in the umts<->hspa switching algorithm. as explained on the 2nd link the device will switch from umts to hspa if the bandwidth increases above a certain threshold (~380k) which will interrupt the connection. so far this is normal behaviour however it should not change constantly between during the transfer of data. i am able to achieve a stable (uninterruped) download if a set the maximal bandwidth below ~300kbit. above this threshold the problem occures.
i am now 99.9% sure this is no hw-issue so i will keep the device and a) hope for either htc or three to make modifications/an update to solve this isssue. b) i will investigate if this threshold/algorithm can be influenced with either build.prop or some other method in which case i will root the device and try do develop a fix. i think everybody that has this issue should inform htc about it as they probably have the best chance to fix it fast.
edit: if someone with a three (drei) branded device reads this: i would very much appreciate it if you could post your /system/build.prop file here! thank you in advance!
Hello everyone,
my wife has an One S and is quite happy with it. she has only one gripe. sometimes the phone just cant connect to any wifi network. she noted it after a few days owning the device without using it much on the road, allmost just using internet at our house via wifi when she got a message that her free quota is used up and she will be slowed down till the end of the billing perios.
Sometimes (apparently when away for some time) the phone cant connect to wifi anymore. it does not show the wifi symbol in the notification bar. when i look in the wifi settings its constantly switching between showning the networkname and the encryption details and showing "connecting" every few seconds. because she has used up all her bandwith for this billing period i wantet to give her access to the bandwith of my contract via the wireless hotspot function fo my GNex. here we have the same problem.
when she restarts her phone it immediantly connects to any wifi network she has access to.
after reading a bit i found out about some bug in the one s but as faar as i understand it that leaves the wifi sleeping when not connected for some time.
i tryed the fix about the static ip which looked like it helped, but after a few days we are at the same problem again.
she is happy with the stock sense and her unrooted phone and does not really want to mess that deep with her phone, but she is also not really willing to reboot her device every so often (she had an issue with her old phone, HTC Desire, that also could be fixed with a reboot but she could not stand it and got the one s as a replacement)
is this a know problem with the phone or something i could get fixed from htc? some settings that we could tweek? would a custom rom help? if so is there one as close as possible to the stock rom that fixes it? so if it helps maybe i could unlock her phone and install an "allmost" stock rom so she does not have to handle a totally new enviroment besides sense.
Have you updatet it to the latest official patch, 2.21.401.10?
I believe there has been updates to the radio so maybe it will fix the problem?
the phone is now three weeks old. dont know about that patch. my wife is not here right now so i cant check the phone. was it an OTA update? cuz i dont remember that there was one. or do i have to download it from the htc site?
wife just came back.
cant find any note of a patch on her phone the version of her software is 1.78.401.2
when i check for software updates i just get a message that no new software is aviable.
i also looked at the htc page there i cant find any firmware for the one s. just the htc sync manager.
That is quite old version. And yes the version I mentioned was OTA update. I got it couple weeks ago.
I think there is two explanations why it isn't available to your wife's phone, at least yet. Either its carrier locked or sim locked or whatever it is called in english. Or its the model with the older S3 processor.
How to tell which processor it has? There propably is better programs to look at it, but for example you can find that out with an app called OS Monitor. Now when you open it, go to misc tab and look at the "Scaling Range". If its 384000-1512000 then its the newer S4 model which should have the update available.
Now if the top clock speed is around 1700000 then its the older S3 version.
just checked, its the s4 version.
phone also has no lock of any kind no carrier and no sim lock. its totally free.
it just has a 1&1 (german internet provider) branding. but according to the seller it just has a different start screen and a couple of 1&1 specific apps (that can be uninstalled).
Ok, then I have no idea why it isnt working.
There is this, but I think its too much of an hassle for a update and requires you to root the phone.
http://forum.xda-developers.com/showthread.php?t=1781033
I think you should take it to a service and tell them about the wifi issue. Maybe they can manually update it to the latest version to fix the wifi.
Paqu1 said:
Have you updatet it to the latest official patch, 2.21.401.10?
I believe there has been updates to the radio so maybe it will fix the problem?
Click to expand...
Click to collapse
Radio doesn't have anything to do with WiFi.
Sent from my HTC One S using xda app-developers app
chem.manish said:
Radio doesn't have anything to do with WiFi.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Right... well anyway the latest patch should have some updates to the wifi.
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.