[Q] Wifi XOOM 4.1.2 Wifi stuck in "Turning On..." state - Xoom Q&A, Help & Troubleshooting

Hi all,
I'm having a problem in turning WiFi on the Motorola Xoom with 4.1.2 Jelly Bean. The device stays stuck at the Turning on State and doesn't connect, I've let it sit for 7 hrs in the same state. I have done many things in through out these forums and have had no luck. I have done the fastboot -w and also done manual factory data resets, I also have rooted my device, by using a modified system image and a boot image over the 4.1.2 upgrade. I got this tablet in a trade with the knowledge that the WiFi worked at some point between GB and ICS. I am a software tester at Motorola and I have had much experience with mobile devices for almost a year now. I have ran radio and system logs on the loaded production builds and have found no discrepancies between my Xoom and other fully functional Xooms. I've even thought it was possibly a bad RF connection and opened the back of the Xoom and found that there is no issues there. I thought maybe buying a micro PCI network adapter would do the trick but nothing. I have successfully tethered using Bluetooth from my rooted droid 4, but this doesn't seems to fly with games by Gameloft. When booting Wild Blood for instance, after the initial licence check, the game requires to download the rest of the data through WiFi, and thus my problem begins. I even put the qawifionlymode.txt on the root of the internal SD card storage area (with appropriate capitalization and such) and nothing. Any help would be much appreciated.
Best Regards,
ArchAngel70120

Found out the problem
Hi all again, I'm updating this thread for anyone who passes by and wants the help I needed. Being that I work at Motorola I found the project manager for the Xoom tablets and had him take a look at it for me. He said that the problem wasn't with the WiFi, but the subsystem that controls the WiFi, he said that it was defective in this unit and that it was out of his hands to repair, when since this is the case I am out of luck But that's my case, if you have warranties, use them in this situation. You should be able to get either a refund or a replacement. I'm gonna go get my hands on another one now
Good luck everyone,
ArchAngel70120

ArchAngel70120 said:
Hi all again, I'm updating this thread for anyone who passes by and wants the help I needed. Being that I work at Motorola I found the project manager for the Xoom tablets and had him take a look at it for me. He said that the problem wasn't with the WiFi, but the subsystem that controls the WiFi, he said that it was defective in this unit and that it was out of his hands to repair, when since this is the case I am out of luck But that's my case, if you have warranties, use them in this situation. You should be able to get either a refund or a replacement. I'm gonna go get my hands on another one now
Good luck everyone,
ArchAngel70120
Click to expand...
Click to collapse
I was able to repair this state by wiping cache and formatting to factory settings.
I am using
Jellybean 4.1.2 XXLS8 ROM SGS2 GT-I9100
The wifi got stuch when i switched to data network mode and wifi got disabled automatically. Now it is working fine. might come in handy for anyone with same issue.

Related

[Q] ics 4.0.4 stock ROM wifi stops working

On my completely stock xoom, running the latest build, the wifi stops working after a time (not *sure* how long, but let's say an hour or two). After the wifi has stopped, the tablet will not locate any network (AP) nor will it detect them on the wifi analizer app, with shows all the networks in range and their channels and strengths. The app shows no network activity, which I know to be incorrect. However, after I reboot, all is well... until it fails again. When 8t fails, also, turni g the wifi off and back on again does not fix the wifi (that being a solution I found on other tablets running ICS... any ideas what this can be? Thanks in advance!
Gnudoll said:
On my completely stock xoom, running the latest build, the wifi stops working after a time (not *sure* how long, but let's say an hour or two). After the wifi has stopped, the tablet will not locate any network (AP) nor will it detect them on the wifi analizer app, with shows all the networks in range and their channels and strengths. The app shows no network activity, which I know to be incorrect. However, after I reboot, all is well... until it fails again. When 8t fails, also, turni g the wifi off and back on again does not fix the wifi (that being a solution I found on other tablets running ICS... any ideas what this can be? Thanks in advance!
Click to expand...
Click to collapse
Man, if you are rooted, then I can help you better. With stock, it is very limited control that you have over your device. It is easy to root and install custom ROM that will fix most of your problems.
I was actually hoping for a solution that did not involve rooting
I was actually hoping for a solution that did not involve rooting the device. The tablet just came back from Motorola after being repaired for a defective screen. I was thinking that there may be a software problem in the build installed. If this is not a problem that is common on this device, then perhaps there may be a hardware problem, although it does not seem to act that way. . .
Can you do a factory reset?
Sent from my Xoom using XDA Premium HD app
Yes, that was one of the first things I tried, as that is also the first thing customer support tells you to do. I honestly think that is the only tool they have to use.....
Perhaps its hardware related then. If you aren't rooted then send it back to Motorola.
Sent from my Xoom using XDA Premium HD app

WiFi is connected even when 20KM away from hotspot

As title says, I went to the theatre today and realized I still had 5 bars of WiFi when I was 20KM away from home, was this a one time glitch or is it a known problem?
sounds familiar....
hey there,
I'm down here in New Zealand with a both versions of device, X & XL
my XL has the problem you speak about.
When i leave my house, it takes for ever to disconnect, pain of course because the 3G or 4G wont flip on while it thinks it is still on wifi.
When i return to my home/SSID the device takes for ever to reconnect, if it even does. i go to the wifi settings, and the connection initiation is just cycling, end attempts to connect, over and over.
I've thought i had fix it once before, by installing a new RUU. I was on RUU 1.77.708.3 Asia, could only find 1.77.708.2.
this seemed to fix disconnection on departure problem, but the cycling and hunting continued when i returned.
I have since found that this must be linked to the bluetooth. I say this because while the wifi is hunting/cycling i flip off the bluetooth and the wifi reconnects within seconds. I tested this more and with bluetooth disabled i have no wifi problems at all, but with bluetooth on, its gives my problems.
The second issue is the bluetooth its self. unlike my flawless desireHD, i can only stream music to my car head-deck, when i get a phone call, the music cuts out like it should, but the phone audio doesn't happen, been like that from the get go. wifi was a problem all the time because this dodgy bluetooth was on all the time so i could listen to music in the car and hopefully one day take calls in the car also.
well i have good news for me, today i flashed CleanROM.3.Standard .
http://forum.xda-developers.com/showthread.php?t=1655011
Today for the first time I can take calls over bluetooth in the car. this is good news because i was certain this was a hardware issue, even it it is, i am confident it can be resolved in the software now.
I'll do a few drive-by's my house tonight to test this wifi, see if that got resolved also. I'll let you know the result later.
I tell you all this in-case our issues are the same, it might save you some time... maybe.
good luck with, and check that bluetooth theory because i'm dying to know if its a common problem.
Cheers
Thank you for that very detailed post.
I also have bluetooth running (connected) to my car and it works flawlessly but it may be a cause for the WiFI staying connected as well. I will turn it off and see how it goes as the week progresses and keep this updated as well.
I would also like to flash clean rom but I am using the Rogers variant so I am worried it might not be compatible.
an_xda said:
As title says, I went to the theatre today and realized I still had 5 bars of WiFi when I was 20KM away from home, was this a one time glitch or is it a known problem?
Click to expand...
Click to collapse
This has been a known problem since the HOX has been released.
an_xda said:
As title says, I went to the theatre today and realized I still had 5 bars of WiFi when I was 20KM away from home, was this a one time glitch or is it a known problem?
Click to expand...
Click to collapse
First reaction: It's not a glitch, that's just really good WiFi...
Sent from my HTC One X using xda premium
I did those drive-by's......
Me again...
I did those drive-by's of my house, unfortunately there is no joy for me, still the WiFi behaves the same as before.
Its funny, down here we have assumed that the X is the same as the XL apart from the cpu. But in reality they are two completely different machines.
So I turned off Bluetooth and the problem does not occur anymore, WiFi disconnects as needed but it is obviously not a permanent fix. Another problem is the WiFi being on and off with 5 bars swapping between 4G and WiFi...
CleanROM again......
OK, I was doing some more reading and have since found that the developer of CleanROM has released a GSM patch so the hotspot on his ROMs now work.
You might remember i said earlier in this thread that CleanROM.3 worked best for me but the hotspot didn't work so i couldn't use it.
Now i have CleanROM installed again, Hotspot works, bluetooth both Audio & Phone work, and the WiFi at this stage seems to be doing what it should without having to manually toggle the bluetooth on and off. No apparent bugs to report at this stage.
Software Info on phone says this version is built around 1.29.728.12. I don't know if that means all ICS version of that number are good or not, but again its a place to start. Its looking like some versions have the issue and some don't, this re-assures me that it can be resolved within the software. I don't mind testing this stuff, as long as the developers don't mind developing it, and its a good learning curve.... its all good.
Check this CleanROM work out, it could be your answer.
http://forum.xda-developers.com/showthread.php?t=1655011
I'll check back in in a day or so and update you on my WiFi situation.
Cheers!
Thanks again for all your research and assistance.
I have the Rogers variant, should be no problem flashing it to CleanROM correct? Also, for each new CleanROM update, I would have to wipe and flash again? Seems troublesome.
Can you advise on the process required to flash the ROM? I am new to Android and the steps in the thread is not as comprehensive.
Many thanks.
hi there, show you how to load roms, thats a big job for me....
...I'm new to this myself, but i know a tutorial that will save me a ton of typing.
you need to do 2 things first, before flashing roms.
1,Unlock your bootloader
2,Install clockworkmod
have a look at this ,
http://forum.xda-developers.com/showthread.php?t=1647272
Study this thread, very helpfull. He explains how to install clockworkmod on your device, once you have that done you are 80% there, and you only have to do this process once, once done, flashing roms will always be the last 20%, you never do this again.
Infact flashing roms and backing up your own rom is a very simply task. the commands are on a list, just choose them as you go. To backup, wipe, and flash a new rom takes me less than 10 minutes.
Go to you tube and look at this, this shows you how Clockworkmod works.
http://www.youtube.com/watch?v=XOQEmQYFEeY
dont be freaked out, take it step by step, you'll be fine.
I also started this thread, regarding working roms for this wifi issue
http://forum.xda-developers.com/showthread.php?p=27585586#post27585586
no one has replyed yet, but it might yeild helpfull info later on perhaps
Thanks, I will do this shortly. Will unlocking the bootloader or doing any of the aforementioned steps give me the tampered signature?
Yes
yes, your phone will be marked.
Boot loader will be marked "Unlocked" , even if you relock it, its just gonna say "relocked" . nothing you can do about that.
The boot loader will also say "tampered" if you update the rom, but that msg dissappears completely if you update the phone via an RUU.exe
Can this hurt me with regards to warranty requests? I know I can remove the tampered status by flashing a stock ROM but I am concerned re: bootloader.

[Q] WiFi errors on the One S?

Ok, this is a strange one.
My wife got an Telus HTC One S (running stock ROM, I think it's ICS 4.0.3, might be 4.0.4) yesterday, and we've been having no end of troubles stemming from the WiFi.
First, we tried to install Swype over WiFi, and the download bar kept getting stuck at around 10%. Switching to the 3G network allowed us to install it. We figured it might be a Swype issue.
Then we started grabbing some apps from the App store over WiFi, and everything kept throwing the error "Package File is Invalid". We tried over 3G, and it worked fine.
Remembering some troubleshooting I had to do with my Galaxy S and its wonky WiFi, I set up the HTC to use a static IP. This worked, but only temporarily. After a few apps were downloaded, it started throwing the same "Invalid" error.
The general advice around the web seems to be clearing the Play store cache/data, and uninstalling its updates. We have tried that multiple times, with no luck. Besides which, the store works over 3G, just not WiFi, so I doubt it's the store itself.
We have two other Android devices in the house, running Gingerbread 2.3.3 and Honeycomb 3.2. Both of them can download fine over the same WiFi connection.
Because of this, I'm pretty sure it isn't the Play Store (since it works on 3G), nor the WiFi itself (since it works with other phones). My best guess is either the HTC One S's WiFi hardware is faulty, or it has a software/firmware bug.
Any ideas?
EDIT: At some point during this process, we also made sure to update to the latest firmware (1.84, I believe), just to rule that out. The firmware also kept saying it was corrupted if I downloaded it over WiFi. I had to download it over 3G to install the update.
you could try a custom rom, that might fix your issue, but void your warranty
HidaKureku said:
you could try a custom rom, that might fix your issue, but void your warranty
Click to expand...
Click to collapse
Yeah, with a one-day-old phone, that's not going to happen yet. If it's hardware, we'll be getting it exchanged this weekend.
oh well yeah. if it's still within the exchange period then do that
HidaKureku said:
oh well yeah. if it's still within the exchange period then do that
Click to expand...
Click to collapse
Heh, that's the plan. I've been searching around trying to figure out if this was maybe a known problem for this phone, though, or a software issue that people knew how to fix. Doesn't look like it.
Thanks, though.
it could be a bad wifi chip or a fault in the antenna. probably just a hardware issue. defective electronics, the bane of the modern era
HidaKureku said:
it could be a bad wifi chip or a fault in the antenna. probably just a hardware issue. defective electronics, the bane of the modern era
Click to expand...
Click to collapse
So we exchanged the phone, and have the same error on the new one. We took the second phone back and tried it on the store's WiFi, and it works there. So it looks like it's an issue with our WiFi network. But that's insane, because we already have two Android devices on the same network, and those work fine.
Are there any known incompatibilities with ICS and WiFi networks? I'm pulling my hair out here.
ve4grm said:
So we exchanged the phone, and have the same error on the new one. We took the second phone back and tried it on the store's WiFi, and it works there. So it looks like it's an issue with our WiFi network. But that's insane, because we already have two Android devices on the same network, and those work fine.
Are there any known incompatibilities with ICS and WiFi networks? I'm pulling my hair out here.
Click to expand...
Click to collapse
Same problem here,galaxy s2,after playing around with some custom roms,i went back to stock generic ics and now I have this ptoblem,i realised that on mobile data works perfect, my wifi is from virgin media,but 7 months while it was not rooted it did not have this problem at all. I have to mention that it doesn't happen to all apps from the matket.also once I got "nit enough memory" error which is hilarious. I don't know what is,but I will try to download the apps while I am out connected on other wifi ntw
if it's occured on multiple phones, i reinstate my opinion that you should attempt to root and flash a custom rom
For example I can't install blood brothers (not that I need it,just because I get points on money factory),but can install angry burds and a b rio which are bigget than the tirst one
HidaKureku said:
if it's occured on multiple phones, i reinstate my opinion that you should attempt to root and flash a custom rom
Click to expand...
Click to collapse
Yeah, I don't really want to do that to my wife's phone when it's this new.
Luckily we found a workaround, by daisy-chaining our old router into the current one, and connecting the WiFi through the second one. Not ideal, but it works.

[Q] wifi tether booting, hardware issue?

I've been trying to tether a tf700 to my S3's 4g connection while at my job for about two weeks now. The problem is after a little bit of time connected, the wifi tether will drop the tab. The connection on the tab will cycle between connecting, obtaining IP address and saved. I tried another device, a phone, to see if it was the S3 or the tab and it did the same thing, indicating a problem with the S3. Note: this issue has only come up when tethering at my job. I have not seen it happen at my house, though it may be possible.
I have tried several roms including stock, JellyWiz, CleanROM and others with the same result. I followed the procedure to return the phone to vzw warranty service as a way to wipe the phone and return it to stock settings. Running Foxfi, I still had the issue.
I got a warranty replacement S3 and have left it unrooted on stock (HE based rom). Using Foxfi I was able to tether successfully for hours. It's been nice. This leads me to think of two possibilities.
1. The wipe via Odin, relock, and OTA updates somehow still didn't fix the software issue on the old phone. This seems unlikely but I'm no expert. I would think Odin would clear everything but still the problem exists.
2. It's a hardware issue. This seems unlikely because my wifi works and I have not been able to duplicate this at my house. But there is no denying that the new device works great.
The big question is, can I root/flash on the new phone without fear of it winding up like the old one?
The new phone and tab just had the same problem - unable to tether. This is a first but I rebooted both and it has cleared up. This seems to be a software issue but it's really stubborn.
Samsung says it is a hardware issue. They are sending me my third phone. I hope this works or else I'm switching to another device.
Using native tether locking lockscreen open fixes it. Settings >lockscreen>Screenlock>None. If have 15 toggle mod there is a lock toggle. Best is to use Android wifi tether that now works for TW JB roms.
http://forum.xda-developers.com/showthread.php?t=1988735
Thanks for the reply. I tried it but unfortunately it only worked for about two minutes before falling into the fail loop. It should be mentioned that on the tab, I see the signal strength at full (since I'm three feet away) but when it's looping the signal drops to nothing on connect. I still have to think it may be a hardware issue.
I just hope phone #3 works as it should.
So far so good. Got the new phone and it's tethering with foxfi just fine. Not rooted yet and probably won't for several days. I'm actually wondering if I can burn this one up and get them to send me a DNA.
armus said:
So far so good. Got the new phone and it's tethering with foxfi just fine. Not rooted yet and probably won't for several days. I'm actually wondering if I can burn this one up and get them to send me a DNA.
Click to expand...
Click to collapse
My phone is having the same issue, how do you go about getting a replacement from Samsung?

No sim error and no wifi

Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.

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