Does sony repair front screens cracks? My back camera is not working either for some reason.... the crack is only on the front, back looks normal.
I have the Dual Sim version.. and live in the US.
How much does sony charge? I can't find any local shops that fix the z3 here.
Thanks.
How
Probably be anywhere between $150-250.
My G2 screen replacement was ~$240 at GopherMods when it was 3 months old in Dec 2013. Fixed for free as they messed up 3 times. You are better getting it fixed by Sony itself instead of some of these third party shops where they learn their job on your phone.
If you can do it yourself probably be around $100-150 for the LCD/digitizer assembly. If you want to replace just the glass/digitizer it would be a chore but be even less, not even Sony would do this as it's too much work.
At least $200 if you send it to Sony for repair, but it would cost much less if you want to repair it yourself.
m$m said:
At least $200 if you send it to Sony for repair, but it would cost much less if you want to repair it yourself.
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Click to collapse
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
lin013190 said:
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
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Click to collapse
The phone I got back from warranty is waterproof. (I sent it in because it wasn't waterproof, touchscreen stopped working after taking pictures underwater)
lin013190 said:
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
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Click to collapse
They should, or they would be at fault and liable to replace it again, unless they detected chlorine or salt residues. So basically if it fails in "fresh water" with flaps closed its not your fault.
amandalopolo said:
can you replace it by yourself?
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Click to collapse
nah i sent it in. i want it to be waterproof when it comes back.
Related
Hello,
My phone dropped into the water,i followed some tips given in this thread:
http://forum.xda-developers.com/goog...hread-t2638138
i didn't open the phone and gave it to the LG service center,they dried up the phone and gave back to me.
now its working but there are some problems
1) wifi network is detected but when i try to connect to wifi network it hangs and restart every time.
2) no mobile network is detected.
3) display is little bit dull
4) heats up quickly
5) it showing headphone is connected always,speakers works sometimes
but it is charging and i can connect it to the computer. rest all are works fine
i again gave it back to service center they told me that we have to replace the motherboard and display.
which will cost me 18500INR (11500 INR for board & 7000 INR for lcd) almost 307.914 US Dollar.
is it actually a motherboard problem? LCD Screen Digitizer Touch is works fine now
can anyone tell the cost of board and display in india and us?
is it worth replacing?
please help me
thank you
jamesdsouza91 said:
Hello,
My phone dropped into the water,i followed some tips given in this thread:
http://forum.xda-developers.com/goog...hread-t2638138
i didn't open the phone and gave it to the LG service center,they dried up the phone and gave back to me.
now its working but there are some problems
1) wifi network is detected but when i try to connect to wifi network it hangs and restart every time.
2) no mobile network is detected.
3) display is little bit dull
4) heats up quickly
5) it showing headphone is connected always,speakers works sometimes
but it is charging and i can connect it to the computer. rest all are works fine
i again gave it back to service center they told me that we have to replace the motherboard and display.
which will cost me 18500INR (11500 INR for board & 7000 INR for lcd) almost 307.914 US Dollar.
is it actually a motherboard problem? LCD Screen Digitizer Touch is works fine now
can anyone tell the cost of board and display in india and us?
is it worth replacing?
please help me
thank you
Click to expand...
Click to collapse
$307.91 + Other posssible LCD, Headphones issues are not worth it for a $350 - 400 phone.
GUGUITOMTG4 said:
$307.91 + Other posssible LCD, Headphones issues are not worth it for a $350 - 400 phone.
Click to expand...
Click to collapse
no sir total cost is $307 including motherboard and display in india
can anyone please let know the cost in us?
jamesdsouza91 said:
no sir total cost is $307 including motherboard and display
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Click to collapse
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
GUGUITOMTG4 said:
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
Click to expand...
Click to collapse
Sir how about i sell this phone without repairing and buy a new one?
GUGUITOMTG4 said:
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
Click to expand...
Click to collapse
The cost of the phone in India is $485 (Rs.29000) for the 16 gig model and $550 (Rs.33000) for the 32gig model
So the $300 bill which they are charging is correct...
jamesdsouza91 said:
Sir how about i sell this phone without repairing and buy a new one?
Click to expand...
Click to collapse
Since you say that the LCD is working fine... Why is LG saying that it needs to be replaced as well??
With all these altercations, selling the phone as a "whole" is out of question (legally).. You could try to sell the parts individually but it's going to be difficult and surely a long wait
So I would surely recommend you to buy a new one m8... Sorry for your loss..
i
jamesdsouza91 said:
Sir how about i sell this phone without repairing and buy a new one?
Click to expand...
Click to collapse
thanks @vin4yak for the price clarification.
In this case, I would send it to repair and sell it for a fair price later on (if possible to get more than 307) Then buy a waterproof phone to avoid this incident. if you think it's not possible to sell for more than what they charge to repair, just keep it for you or
Don't spend any more money and time with it.
GUGUITOMTG4 said:
i
thanks @vin4yak for the price clarification.
In this case, I would send it to repair and sell it for a fair price later on (if possible to get more than 307) Then buy a waterproof phone to avoid this incident. if you think it's not possible to sell for more than what they charge to repair, just keep it for you or
Don't spend any more money and time with it.
Click to expand...
Click to collapse
yea that's the good idea sir, i'll repair that phone and sell it if possible and buy a new nexus 5 because i like this phone very much ..
simple design, neat and clean Android..
the service center people also told me that warranty continues if i replace the motherboard..
any one know the price of motherboard and display in US???
because my cousin lives there and she doesn't know the price there if the price cheaper than here(INDIA) i'll courier my phone to her..
DHL courier charges is 3800 INR ( $63)..
can anyone please let me know the price?
vin4yak said:
The cost of the phone in India is $485 (Rs.29000) for the 16 gig model and $550 (Rs.33000) for the 32gig model
So the $300 bill which they are charging is correct...
Since you say that the LCD is working fine... Why is LG saying that it needs to be replaced as well??
With all these altercations, selling the phone as a "whole" is out of question (legally).. You could try to sell the parts individually but it's going to be difficult and surely a long wait
So I would surely recommend you to buy a new one m8... Sorry for your loss..
Click to expand...
Click to collapse
yes sir lcd is working fine but color quality is little bit dull and there small small gray color patches are there which is clearly visible in white background color...so they told me to replace the LCD..
Can you post pictures of your phone so that we know what we may expect if we ever drop our phone in a puddle!
I hope you get a new phone soon!
richard_cantwell said:
Can you post pictures of your phone so that we know what we may expect if we ever drop our phone in a puddle!
I hope you get a new phone soon!
Click to expand...
Click to collapse
they dried up the display as much as possible but still gray patches are there so they told me to replace the display..
and board i don't have any option i have to replace that because wifi is not working and no mobile network is detected..
I just dropped the Z3 !!!! there was no damage or dent on it, but the speakers don't sound fine. The bottom one barely produced sound while the top was much louder I didn't test them before, but it seems like the bottom speakers was a bit muted. I was very worried.
by the way I bought it online on Sony Store, If I return it, will I have shipping options? like one-day shipping or such? 'cause I can't wait to get a new one. Anybody ever returned it before? pls help me!!!
bluesky2111 said:
I just dropped the Z3 !!!! there was no damage or dent on it, but the speakers don't sound fine. The bottom one barely produced sound while the top was much louder I didn't test them before, but it seems like the bottom speakers was a bit muted. I was very worried.
by the way I bought it online on Sony Store, If I return it, will I have shipping options? like one-day shipping or such? 'cause I can't wait to get a new one. Anybody ever returned it before? pls help me!!!
Click to expand...
Click to collapse
If you bought it online, I think you still can go to a nearby Sony store and ask for a replacement. However, since you dropped it, its the user's fault. So do not say you dropped it but rather it was like this when you received it
Jumaqidi said:
If you bought it online, I think you still can go to a nearby Sony store and ask for a replacement. However, since you dropped it, its the user's fault. So do not say you dropped it but rather it was like this when you received it
Click to expand...
Click to collapse
Thank you a lot!!!! that helped
But in Arizona there's no Sony Store, as far as I know Sony Stores are only located in some States such as TX and CA.
Have you ever bought phones online?
bluesky2111 said:
Thank you a lot!!!! that helped
But in Arizona there's no Sony Store, as far as I know Sony Stores are only located in some States such as TX and CA.
Have you ever bought phones online?
Click to expand...
Click to collapse
Nope i buy my phones with contract. You can try contacting Sony abt it and they will help u. Just rmb not to say u dropped it
Sent from my D6653 using XDA Free mobile app
Jumaqidi said:
Nope i buy my phones with contract. You can try contacting Sony abt it and they will help u. Just rmb not to say u dropped it
Sent from my D6653 using XDA Free mobile app
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Click to collapse
Thank you a lot, but after an hour my phone work fine. It's because I washed it after dropping it, so the water might be still there a little, that's why speakers had problem... after it evaporated everything came back to normal. Thank you
Get a flip cover for it ?
Sent from my D6503
bluesky2111 said:
Thank you a lot, but after an hour my phone work fine. It's because I washed it after dropping it, so the water might be still there a little, that's why speakers had problem... after it evaporated everything came back to normal. Thank you
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Glad to hear that. Heard alot of cases that when u just submerged the z3 in water, the speaker would not work or become softer. It happened in the entire z series i think. So sad sony couldnt fix it.
Sent from my D6653 using XDA Free mobile app
Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
bsrodrigues said:
Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
Click to expand...
Click to collapse
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
http://www.etradesupply.com/sony/all-models/sony-xperia-z3.html
infinitylook said:
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
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Click to collapse
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
bsrodrigues said:
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
Click to expand...
Click to collapse
Have you tried checking out Witrigs.com? They have tutorial also there
Sent from my D6633 using XDA Free mobile app
plemen said:
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
Click to expand...
Click to collapse
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
bsrodrigues said:
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
Click to expand...
Click to collapse
If I may say, $50 is not bad at all considering Sony would charge you to replace the whole LCD unit ($150 - $200)... on the other hand I wish Sony would do what Google does and replace one broken screen free of charge (or so I hear).
Good luck.
I have just received my XZ dual and all seems to be OK apart from the not so great camera, which I expected.
I have just found that there is a light bleed coming from the phone body, in the bottom right corner, between the display panel and frame. Waterproofing test seems to be working. Also it always stops about half second later after I turn off the screen, which is a bit strange.
I am adding a picture...
Does anyone have similar issue?
No light bleed on mine. Think the camera is fine too.
Sent from my F8331 using XDA-Developers mobile app
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
Venom71 said:
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
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Click to collapse
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
frostitomik said:
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
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Click to collapse
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
Darni187 said:
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
Click to expand...
Click to collapse
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
Your welcome, smart move.. :good:
I just got the XZ yesterday lucky no screen issues..
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
The phone is great, I really can't find any real negative side of it, people talk **** about it because of the 3gb of ram, but if you want disappointment give a look to samsung or htc's forums
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
I replaced the screen in my H8. It's very hard to replace it, you have to remove back glass first and the most difficult thing is to put it back.
Sent from my FRD-L09 using XDA-Developers Legacy app
zamroc8 said:
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
Click to expand...
Click to collapse
Watch this
Sent from my FRD-L09 using XDA Labs
zamroc8 said:
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
Click to expand...
Click to collapse
There's a tutorial from iFixit or something like that, it needs precision and a little bit of patience, good luck
Fikul said:
I replaced the screen in my H8. It's very hard to replace it, you have to remove back glass first and the most difficult thing is to put it back.
Click to expand...
Click to collapse
That's awesome hardware repair skills.
Thanks!
zamroc8 said:
Thanks!
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Click to collapse
You are welcome , probably u should have made a video while u strip the phone into parts and also the assembling part.
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
lopri said:
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
Click to expand...
Click to collapse
I hope contacting service center might get ur display replaced an original one.
If you contact Service center you definitely get a genuine parts, but price will be higher.
You can replace it by yourself if you don't have crooked hands..
lopri said:
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
Click to expand...
Click to collapse
If you're not experienced with replacing parts in phones, just send it to customer service
netvorCZEK said:
If you contact Service center you definitely get a genuine parts, but price will be higher.
You can replace it by yourself if you don't have crooked hands..
Click to expand...
Click to collapse
Thanks for pointing which i dint. Price will be pretty much for genuine parts