[Q] nexus 5 water damages - Nexus 5 Q&A, Help & Troubleshooting

Hello,
My phone dropped into the water,i followed some tips given in this thread:
http://forum.xda-developers.com/goog...hread-t2638138
i didn't open the phone and gave it to the LG service center,they dried up the phone and gave back to me.
now its working but there are some problems
1) wifi network is detected but when i try to connect to wifi network it hangs and restart every time.
2) no mobile network is detected.
3) display is little bit dull
4) heats up quickly
5) it showing headphone is connected always,speakers works sometimes
but it is charging and i can connect it to the computer. rest all are works fine
i again gave it back to service center they told me that we have to replace the motherboard and display.
which will cost me 18500INR (11500 INR for board & 7000 INR for lcd) almost 307.914 US Dollar.
is it actually a motherboard problem? LCD Screen Digitizer Touch is works fine now
can anyone tell the cost of board and display in india and us?
is it worth replacing?
please help me
thank you

jamesdsouza91 said:
Hello,
My phone dropped into the water,i followed some tips given in this thread:
http://forum.xda-developers.com/goog...hread-t2638138
i didn't open the phone and gave it to the LG service center,they dried up the phone and gave back to me.
now its working but there are some problems
1) wifi network is detected but when i try to connect to wifi network it hangs and restart every time.
2) no mobile network is detected.
3) display is little bit dull
4) heats up quickly
5) it showing headphone is connected always,speakers works sometimes
but it is charging and i can connect it to the computer. rest all are works fine
i again gave it back to service center they told me that we have to replace the motherboard and display.
which will cost me 18500INR (11500 INR for board & 7000 INR for lcd) almost 307.914 US Dollar.
is it actually a motherboard problem? LCD Screen Digitizer Touch is works fine now
can anyone tell the cost of board and display in india and us?
is it worth replacing?
please help me
thank you
Click to expand...
Click to collapse
$307.91 + Other posssible LCD, Headphones issues are not worth it for a $350 - 400 phone.

GUGUITOMTG4 said:
$307.91 + Other posssible LCD, Headphones issues are not worth it for a $350 - 400 phone.
Click to expand...
Click to collapse
no sir total cost is $307 including motherboard and display in india
can anyone please let know the cost in us?

jamesdsouza91 said:
no sir total cost is $307 including motherboard and display
Click to expand...
Click to collapse
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead

GUGUITOMTG4 said:
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
Click to expand...
Click to collapse
Sir how about i sell this phone without repairing and buy a new one?

GUGUITOMTG4 said:
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
Click to expand...
Click to collapse
The cost of the phone in India is $485 (Rs.29000) for the 16 gig model and $550 (Rs.33000) for the 32gig model
So the $300 bill which they are charging is correct...
jamesdsouza91 said:
Sir how about i sell this phone without repairing and buy a new one?
Click to expand...
Click to collapse
Since you say that the LCD is working fine... Why is LG saying that it needs to be replaced as well??
With all these altercations, selling the phone as a "whole" is out of question (legally).. You could try to sell the parts individually but it's going to be difficult and surely a long wait
So I would surely recommend you to buy a new one m8... Sorry for your loss..

i
jamesdsouza91 said:
Sir how about i sell this phone without repairing and buy a new one?
Click to expand...
Click to collapse
thanks @vin4yak for the price clarification.
In this case, I would send it to repair and sell it for a fair price later on (if possible to get more than 307) Then buy a waterproof phone to avoid this incident. if you think it's not possible to sell for more than what they charge to repair, just keep it for you or
Don't spend any more money and time with it.

GUGUITOMTG4 said:
i
thanks @vin4yak for the price clarification.
In this case, I would send it to repair and sell it for a fair price later on (if possible to get more than 307) Then buy a waterproof phone to avoid this incident. if you think it's not possible to sell for more than what they charge to repair, just keep it for you or
Don't spend any more money and time with it.
Click to expand...
Click to collapse
yea that's the good idea sir, i'll repair that phone and sell it if possible and buy a new nexus 5 because i like this phone very much ..
simple design, neat and clean Android..
the service center people also told me that warranty continues if i replace the motherboard..
any one know the price of motherboard and display in US???
because my cousin lives there and she doesn't know the price there if the price cheaper than here(INDIA) i'll courier my phone to her..
DHL courier charges is 3800 INR ( $63)..
can anyone please let me know the price?

vin4yak said:
The cost of the phone in India is $485 (Rs.29000) for the 16 gig model and $550 (Rs.33000) for the 32gig model
So the $300 bill which they are charging is correct...
Since you say that the LCD is working fine... Why is LG saying that it needs to be replaced as well??
With all these altercations, selling the phone as a "whole" is out of question (legally).. You could try to sell the parts individually but it's going to be difficult and surely a long wait
So I would surely recommend you to buy a new one m8... Sorry for your loss..
Click to expand...
Click to collapse
yes sir lcd is working fine but color quality is little bit dull and there small small gray color patches are there which is clearly visible in white background color...so they told me to replace the LCD..

Can you post pictures of your phone so that we know what we may expect if we ever drop our phone in a puddle!
I hope you get a new phone soon!

richard_cantwell said:
Can you post pictures of your phone so that we know what we may expect if we ever drop our phone in a puddle!
I hope you get a new phone soon!
Click to expand...
Click to collapse
they dried up the display as much as possible but still gray patches are there so they told me to replace the display..
and board i don't have any option i have to replace that because wifi is not working and no mobile network is detected..

Related

Extremelly bricked phone

Hello all,
For the past 2 months, I have been facing various problems with my VOX. First, the display was not working properly. Then, the spring between the two halves started sticking out. Next, suddenly, after I restarted the phone, I saw that the display was blank. I thought that there might be some problem in the cable connection between the two halves. On closer inspection, I saw that a plastic like cable(presumably, the connection between the two PCBs) had got cut. Also, due to an earlier mishap, my receive call button had broken.
I would like to know if my phone is salvageable, and if yes, at what cost.
Presumable repairs needed:
1: keypad replacement
2: possible display replacement
3: maybe the connector between the two halves needs to be replaced.
4: connector between the two halves needs to be replaced.
I would like to get a rough idea as to how much will it cost to effect these repairs from the authorized service centre and if it will be worth going through at all.
I like this phone for its versatility and do not want to replace it without giving it a benefit of doubt.
Hoping to hear from you all as soon as possible.
Akshay
The authorised service center will charge approx 1000 for serving as labour and fitting charges. and rates for genuine spares if u buy them from service centres are
keypad - Rs. 600
display - Rs. 3200
connector - dont know
but still, after so much expenditure, they still wont guarantee for it to work though!
so, dyu think its time for me to let go of the phone??
If yes, then i have been looking at a few models, what do you think about the new samsung marine or star 3G??
Or suggest me a phone below Rs.10k and having maximum features... touchscreen is optional
If you are really affectionate to your VOX, then i'll suggest you to buy another VOx because i would have done the same.
else you can look for more mobile phones at poorvika.com, indiagsm.com, compareindia.com or gsmarena.com. but do tell me the one you buy.
try ordering online at ebay. i ordered mine for 42 US dollars just arrived 2 weks ago. Its an orginal housing front and back and including front and back keyboard. Il look again for the buyer and post his name here. Too bad fpc keypad is not included. But the housing is original.
Just get the service manual from winmodaco for htc vox
ditch it....
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.
I think its time for me to move on [sob][sob]...
ah well, the phone served me well during its time....
goodbye HTC....
will post my new phone selection when i get it.
akshayc1111 said:
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.
I think its time for me to move on [sob][sob]...
ah well, the phone served me well during its time....
goodbye HTC....
will post my new phone selection when i get it.
Click to expand...
Click to collapse
I would suggest you to go for Gene, its a really good phone for just 9 K
Addicted2xda said:
I would suggest you to go for Gene, its a really good phone for just 9 K
Click to expand...
Click to collapse
I think after using vox u can never be satisfied with Gene.
Vox is far much better, specially for those who love to watch video and movies on their phones since the video quality in GENE is far more inferior than VOX. but one thing is for sure that GENE in cheaper than vox but price hardly matters if u want satisfaction.
SAHILISTHEBEST said:
I think after using vox u can never be satisfied with Gene.
Vox is far much better, specially for those who love to watch video and movies on their phones since the video quality in GENE is far more inferior than VOX. but one thing is for sure that GENE in cheaper than vox but price hardly matters if u want satisfaction.
Click to expand...
Click to collapse
watching tv on smartphone is jus like bikking in home ))
no... It is much better than a home theatre if u have good subwoofers and a 'htc to 3.5 mm' jack.
akshayc1111 said:
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.
I think its time for me to move on [sob][sob]...
ah well, the phone served me well during its time....
goodbye HTC....
will post my new phone selection when i get it.
Click to expand...
Click to collapse
Well I like Asus handsets very much after HTC .You can look for asus.
yogusmilu said:
Well I like Asus handsets very much after HTC .You can look for asus.
Click to expand...
Click to collapse
is there any asus mobile within 10K. if yes, i would love to buy. I too like them. they are good!
SAHILISTHEBEST said:
is there any asus mobile within 10K. if yes, i would love to buy. I too like them. they are good!
Click to expand...
Click to collapse
Yes there is one PDA Asus P320 which comes around 9k.But I like its Asus P527 most .Its looks as well as its features are far better than Vox.It will cost you around 12-13k..I am also planning to buy the same.
Good Luck !
Yogusmilu
Update
Sorry for reviving the thread, but I need your opinion on the topic again.
The service center guy told me that there was a complete hardware failure( too obvious, cos the torn cable between the two halves were clearly visible)
He said that it would take Rs.10k($200 approx) for complete repair. This mindblowing charge made me gulp and i took the cellphone back. Coming back to home, I saw that the guy was just citing the obvious as he had most definitely not at all opened the phone and tested it for any other faults. So, i took up matters in my own hands and opened my phone(finally). Well, I had nothing to lose and hence, went ahead. After opening the phone, I saw that one the springs in the sliding apparatus had loosened, and come in the way of the cable. The flimsy cable had gotten caught and hence, had got torn due to sliding of the two halves.
In the end, after complete disassembly, I saw that the only visibly damaged part was the cable between the two halves. I cannot see any reason to charge 10k for that. So i am planning to go to the repair center and show him the damaged part only and ask him to replace it. Searching the net, I found that the replacement part for the rigid flex board( I believe that's what it is) is $89( mebbe totally $100 approx after shipping charges, etc..).
So, do I go ahead and order the replacement from the net and reassemble the whole thing on my own, or do I not risk it?
I am gonna buy a new phone anyway, mostly the samsung marine. It looks good, albeit the small screen.
what i think is, you should post some pics to show us. someone might be know what wrong with your phone.
also we not know what exact problem hardware you are facing. if you have extra money why not to take a risk. same to me when im trying to replace a ribbon cable in my hermes. the shop said it will be cost 80usd/280myr. so i decide to not repair it and let it be...
now im happy with my vox and kaiser...
I am in a catch 22 situation. I have to take a photo of my damaged vox, but my vox is the only decent camera in my house. Neways, to give you a rough idea of what is broken, I will attempt to photoshop a stock image of the component.
The site from where i obtained the image( http://mobile.brando.com.uk ) was selling the same for $38+$3(shipping). I want to know if this site can be trusted and also, what are the chances for me to fix the vox at home without any further damage.
When I opened the phone, I saw that the connection was pretty delicate, So, I am a bit cautious of a home repair.
PS: here is the link of the product: http://mobile.brando.com/htc-s710-rigid-flex-board_p03852c1023d088.html
@RxenDrav: If the site is good, you too can check for your item there.
Plz help...
K ppl nebody hv ne idea what shud i do now? shud i risk 35$ or go for a new phone?
akshay, unfortunately im not profesional and dont have any experience in dissamble or repairing htc vox. but i'd done before on my hermes..
Someone here should help akshay fixing their vox...Anyone out there? we need help here!
also akshay you also can buy a used vox from your indian friend check here http://forum.xda-developers.com/showthread.php?t=554896
ask him
hi akshay,
instead of wasting your Rs. 2000 (approx), you can buy a second hand vox for Rs. 3000 (approx) at gaffar market in new delhi. Since i saw many of them being sold there yesterday. You can get a 'never disassembled' phone instead of disassembling your phone and then reassembling your phone.
I have faced this many times, that each time my vox has been disassembled, everytime a new problem arises. So dont be so sure even after buying that abovementioned part. I think you can look for a used vox in pune also. u can easily find a cheap and gud one.
regards
sahilisthebest

[Q] a small question

hello
i tried googling the question but couldn't find anything .. i don't have the cellphone but i'm thinking about buying one (from ebay) with a broken screen and fix it.. there is one that has no battery and the seller claims that he can't test whether it turns on or not since he doesn't have a battery .. would connec
ting it to a computer turn it on? i know blackberry phones would..
thanks
bobo122 said:
hello
i tried googling the question but couldn't find anything .. i don't have the cellphone but i'm thinking about buying one (from ebay) with a broken screen and fix it.. there is one that has no battery and the seller claims that he can't test whether it turns on or not since he doesn't have a battery .. would connec
ting it to a computer turn it on? i know blackberry phones would..
thanks
Click to expand...
Click to collapse
Just tried it for ya, don't work, you need the battery. It's not any of my bussines but why would you buy a phone with a broken screen and no battery in it? Why not just search a little bit further for a phone that's actually complete and working?
thanks for the reply ..
i will not buy it without being sure it turns on and the only problem is the screen .. the reason for buying it in such condition is that it will cost me less since i'll have to pay taxes as high as 33.4% of the cellphone value + shipping if it costs (including shipping) more than 75$ (and obviously the sensation does)..
a new Sensation here in israel costs 550$-740$ (taken from the largest comparison website in israel)
a used 1 costs at least 410$ (thats the cheapest i could find) and i don't even know in which condition it is .. (buying a used 1 from ebay will cost me about the same after taxes)
if i buy it with a broken screen from ebay , it will cost me overall (including taxes and a new screen) about 350$ , and i can guarantee the screen is new without a single scratch ..
after all i'm a university student without a job , you know ..

Where to buy OEM replacement touch screen ?

I had the phone just for few days. 2 days ago the my cat set the phone flying from my table to the concrete floor. The touch screen did not make it :crying:
I could probably do the change by my self but I can't find a place where I could get the LCD + touch screen.
Any suggestions ?
albertracing said:
I had the phone just for few days. 2 days ego the my cat set the phone flying from my table to the concrete floor. The touch screen did not make it :crying:
I could probably do the change by my self but I can't find a place where I could get the LCD + touch screen.
Any suggestions ?
Click to expand...
Click to collapse
This early on you'd have to contact Google or LG and explain that you need the LCD+Digitizer replacing.
albertracing said:
I had the phone just for few days. 2 days ego the my cat set the phone flying from my table to the concrete floor. The touch screen did not make it :crying:
I could probably do the change by my self but I can't find a place where I could get the LCD + touch screen.
Any suggestions ?
Click to expand...
Click to collapse
Think its a bit too early to find them online allready. You might contact a service center, maybe they also sell the parts you need.
You are going to need a whole new front as the ifixit teardown said that the screen is fused to the chassis.
Sent from my Nexus 5 using XDA Premium 4 mobile app
ALSO. It's gonna be an expensive part....
For my business with new iPhone parts they're always crazy expensive. Even s3 screens are ridiculous because most android parts aren't as mass produced as iPhone parts.
Distributed veretch
I have found a site but the assembly includes not only the screen + touch + the front panel but also the parts I don't need: battery, front-facing camera, earpiece speaker, headphone jack, and other minor parts. The cost is $217.90
albertracing said:
I have found a site but the assembly includes not only the screen + touch + the front panel but also the parts I don't need: battery, front-facing camera, earpiece speaker, headphone jack, and other minor parts. The cost is $217.90
Click to expand...
Click to collapse
Better sell your phone for parts and buy a new one bro, less xpensive than fixing it
As suggested above sell it for parts and throw in the cat for free to sweeten the deal...
peron said:
As suggested above sell it for parts and throw in the cat for free to sweeten the deal...
Click to expand...
Click to collapse
I have the phone in UK version for GSM and LTE banda so the cost is 399 GBP + shipping 15 GBP. (1 British pound =
1.6009 U.S. dollars) so I will try to fix it.
peron said:
As suggested above sell it for parts and throw in the cat for free to sweeten the deal... [/QUOTE
I was gonna say sell the cat and buy a new one.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You mean sell the cat for parts?
we are getting bit off-topic here.
I don't want to sell the phone and neither the cat :laugh: for parts
I would like to find the cheapest place to get the screen :fingers-crossed:
So there is no news ?
albertracing said:
So there is no news ?
Click to expand...
Click to collapse
I think your safest bet is contacting Google, perhaps they could help out and replace a new phone for let's say half the price or something? I mean it's worth the try, that's what I would do, maybe not get them to give a brand new one but have them repair for a cheaper fee tell them how fragile the screen is and that you had some other phones fall down on their screens and they would not break down so you expect the same high quality from them, worth a shot?
another member in another thread said he called his credit card company and there was automatic insurance on the phone for the first 30-60 days or something like that. End of story is they are covering a cracked screen on his Nex5
Tomeygun said:
another member in another thread said he called his credit card company and there was automatic insurance on the phone for the first 30-60 days or something like that. End of story is they are covering a cracked screen on his Nex5
Click to expand...
Click to collapse
I got it with debit card.

[Q] How to choose a touch screen digitizer replacement?

Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
bsrodrigues said:
Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
Click to expand...
Click to collapse
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
http://www.etradesupply.com/sony/all-models/sony-xperia-z3.html
infinitylook said:
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
Click to expand...
Click to collapse
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
bsrodrigues said:
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
Click to expand...
Click to collapse
Have you tried checking out Witrigs.com? They have tutorial also there
Sent from my D6633 using XDA Free mobile app
plemen said:
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
Click to expand...
Click to collapse
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
bsrodrigues said:
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
Click to expand...
Click to collapse
If I may say, $50 is not bad at all considering Sony would charge you to replace the whole LCD unit ($150 - $200)... on the other hand I wish Sony would do what Google does and replace one broken screen free of charge (or so I hear).
Good luck.

What can I expect to sell an N5 for?

There is a scratch on the display which is barely noticable and affects nothing. The rear facing cam does not work, and the phone only works in speaker mode.
If I were to list this locally what kind of offers could I expect?
Check out kijiji and that will give you an idea.
I was lucky and got a nexus with a busted screen and sticky power button for 20. I put everything into a new lcd from Aliexpress. I also got a bricked nexus 5 with a perfect screen and all working internals, except the motherboard, for 50.
I would say you would be lucky to get 80.
audit13 said:
Check out kijiji and that will give you an idea.
I was lucky and got a nexus with a busted screen and sticky power button for 20. I put everything into a new lcd from Aliexpress. I also got a bricked nexus 5 with a perfect screen and all working internals, except the motherboard, for 50.
I would say you would be lucky to get 80.
Click to expand...
Click to collapse
Thanks for the reply. The display looks amazing and has a screen protector on it and the scratch is minor.
Gonna take it up to a cell shop tomorrow and see how much it will cost to fix vs how much I can get to sell.
The ear piece doesn't work? Is that why the phone can only be used in speakerphone mode?
audit13 said:
The ear piece doesn't work? Is that why the phone can only be used in speakerphone mode?
Click to expand...
Click to collapse
I believe so. I took it apart and all the connections look fine.
The camera is cheap to replace if you order a replacement from eBay or Aliexpress. For the earpiece issue, there could be an issue with the motherboard connector or the earpiece itself.
Sounds like you are handy and these two things should be easy to remedy.
In its current state no more than $100. Most likely $50-70
I'm thinking about buying one myself. There's a seller on my local Craigslist that's selling white 32gig versions for $130.. brand new, never used, and still in the box.
Just to let you know what a new one can go for.
Sent from my Galaxy S5 using Tapatalk
130 is not bad at all but seems almost too low for those specs.
Gonna run it up today and let you know how I make out. I don't need he phone, so am just gonna sell it for whatever I can get. Well, I won't be low balled.
Good luck. Let us know what sort of offers you get.

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