Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
bsrodrigues said:
Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
Click to expand...
Click to collapse
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
http://www.etradesupply.com/sony/all-models/sony-xperia-z3.html
infinitylook said:
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
Click to expand...
Click to collapse
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
bsrodrigues said:
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
Click to expand...
Click to collapse
Have you tried checking out Witrigs.com? They have tutorial also there
Sent from my D6633 using XDA Free mobile app
plemen said:
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
Click to expand...
Click to collapse
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
bsrodrigues said:
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
Click to expand...
Click to collapse
If I may say, $50 is not bad at all considering Sony would charge you to replace the whole LCD unit ($150 - $200)... on the other hand I wish Sony would do what Google does and replace one broken screen free of charge (or so I hear).
Good luck.
Related
MY HTC Desire HD sim cover crack when I use it at first day. It is too soft and so fragile. I go to HTC Care center (Singapore) and ask for service, they quote me 100 SGD(76 USD). That is 12% of whole phone cost. That is ridiculous!!! That is not all of it. They request me to let them have the phone for 3-5 days just to fix it. It is just a user replaceable cover. What a lousy service.
kentlee79 said:
MY HTC Desire HD sim cover crack when I use it at first day. It is too soft and so fragile. I go to HTC Care center (Singapore) and ask for service, they quote me 100 SGD(76 USD). That is 12% of whole phone cost. That is ridiculous!!! That is not all of it. They request me to let them have the phone for 3-5 days just to fix it. It is just a user replaceable cover. What a lousy service.
Click to expand...
Click to collapse
thats ridiculous! wait for china ones on ebay...
On french HTC site, there's some for 22€.
I find this is really expensive, but better than 76$.
I'm also waiting for a cheaper chinese one.
twipeep said:
On french HTC site, there's some for 22€.
I find this is really expensive, but better than 76$.
I'm also waiting for a cheaper chinese one.
Click to expand...
Click to collapse
Thanks. That is much cheaper1!! But delivery will be a problem.
Unbelieveable...how difficult is it to just put on the cover? maybe they just wanna play around with a new toy (the Desire HD)?
Lol... I don't know...
I wanted to change this liitle piece of plastic because I have my carrier's (Orange) logo on. I'm french, so delivery is not a problem for me. But I think I will try some acid to remove this ugly logo !
Watch on the american website, maybe they have some too !
Well there are two options:
You can glue the cover and put silicon cover the back of the phone and wait for Chinese ultra cheap parts
Or wait for the beginning of the January when it seems to me that a lot of shops will receive official spare parts. For instance here you can preorder it for 19 pounds:
http://www.htcdirect.co.uk/index.php?main_page=product_info&cPath=2_73&products_id=998
my brother called HTC service and said his sim cover was loose. They noticed it as a incident and within a week he got a new sim cover with the mail for free. I'm living in the Netherlands.
Sent from HD2
Sent from HD2
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
kermez said:
Well there are two options:
You can glue the cover and put silicon cover the back of the phone and wait for Chinese ultra cheap parts
Or wait for the beginning of the January when it seems to me that a lot of shops will receive official spare parts. For instance here you can preorder it for 19 pounds:
http://www.htcdirect.co.uk/index.php?main_page=product_info&cPath=2_73&products_id=998
Click to expand...
Click to collapse
Ya, look like I have to wait. Shipping fee from UK is too expensive. I live in Singapore. Look like HTC Singapore have the worst service. The reason they give is they not making profit from it. WTH.
mikecoffee said:
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
Click to expand...
Click to collapse
I wish HTC Singapore have such reasonable price.
henv said:
my brother called HTC service and said his sim cover was loose. They noticed it as a incident and within a week he got a new sim cover with the mail for free. I'm living in the Netherlands.
Sent from HD2
Sent from HD2
Click to expand...
Click to collapse
Thats is a good reason, but I doubt HTC Singapore will do that.
Below is my support reply from htc :
Me: My HTC Desire HD sim card cover broken. It is so fragile, it made of soft plastic. It is my first day using it. How I suppose to get a new cover?
HTC : Thank you for contacting HTC.
With reference to your query, we would suggest you to back up all your data first and bring your phone with the receipt to our care center in Singapore for servicing. Our engineer will help you to check and fix your phone.
Me : I go to singapore care centre and ask for help. They say comestic issues is not cover by htc. The charges for replace a small plastic cover is 100 sin dollar, which is 12% of a new phone cost. That is ridiculous. And worst case more they need to hold my phone for three to five days just to replace a user replaceable part. I feel so frustrated with this kind of service. I like htc product so much but this had failed me.
HTC : We are really sorry to hear that. Hope you can get your phone fix asap.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
Me :That is the only replied you can give? That is not helpful at all!!!
It is too expensive for a small plastic cover!! And this had been know issues for many users. And other country users get the free replacement. How come Singapore users cannot get free replacement for that?
http://www.htcforums.com/desire-hd/6672-htc-desire-hd-*-replacement-sim-card-cover-*.html
HTC : Please understand that we are not trying to make profits by raising the price of the parts. All we will earn is the labor charge to pay the engineer. And due to the cause of the damage is not covered by our company's warranty statement (actually any mobile phone company will consider this situation as out of warranty case, I should say), it will be really difficult for us to provide any discount to you without a proper reason. We really hope that we can help to repair your phone and make it to be of service to you again, but still we have to take our budget into consideration.
We are quite sorry for any inconvenience it may cause and thank you for your consideration!
Me : I cannot understand. You mean labor charge for put on the cover??? You gonna be kidding??
HTC UK website is selling it at 32 Singapore Dollar and willing to ship to customer.
It is just a cover that anyone, even child know how to put back!
mikecoffee said:
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
Click to expand...
Click to collapse
Using what exchange rate?
Today's is £70 = $110.62
So far nothing? I broke my cover on the first day too =/
30 January on HTC's Website...
check on expansys.com.au -> $27-27 AUD
Probably we should lodge a complaint to HTC HQ..
I got a replacement phone this from my provider as my screen developed a fault.
Before the courier arrived I took the battery and sim cover off the old one as I knew they wouldn't notice. New phone arrived. Now I have a spare sim and battery cover.
If anyone is desperate pm me and we can sort something out.
Sent from my Desire HD
tids2k said:
check on expansys.com.au -> $27-27 AUD
Click to expand...
Click to collapse
http://www.expansys.com.au/zoompic.aspx?i=206147
Is it just me or that cover doesn't seem to have the antenna pins on it?
Sent from my Desire HD using XDA App
Does anyone know where I can get a reasonably priced digitizer? I dropped my Xoom today and I've got a crack along the right edge. The only ones I have been able to find via googling are either ridiculously expensive ($250+) or the web site looks shady...
+1 im looking for motorola xoom glass @ digitizer replacement also...
Contact Motorola directly, they have a repair and replacement program.
Nobody thinks of this?
cwizardtx said:
Contact Motorola directly, they have a repair and replacement program.
Nobody thinks of this?
Click to expand...
Click to collapse
yes, but if they don't live in the usa it could be complicated/not the best solution... so the question still relevant.
I doubt there is no service/office of Motorola where you live. Remember that the guarantee applies to Motorola's worldwide, I asked here in Bulgaria, and I have warranty, even though I've purchased from the states. They checked my serial number and immediately went there warranty... when and by whom it was bought, how long is the warranty, etc.
I thought xoom have gorilla glass it was supposedly would not break
there is no motorola xoom support in Malaysia yet...and warranty doesnt cover lens @ digitizer...i've talk to motorola support service in US,they need US address to recive or send the item...repair the lens cost $199...its a lot amount because im a student...
what the model of the digitizer...i know its corning gorilla glass...but i need the serial number cause im searching on the web and im find this info
www.isuppli.com/Teardowns/News/Pages/XOOMBOM-Totals-$359-92-IHS-iSuppli-Teardown-Reveals.aspx
but i dont know what are the digitizer model?
can someone tell me what the digitizer model?
thanks
sory bout my english
I don't think there are student discounts for physical damage
cwizardtx said:
I don't think there are student discounts for physical damage
Click to expand...
Click to collapse
ya i knew there are no discount for student even for cracked lens damage...really miss my xoom...been using only 1month T.T
I have replaced 3 of these to date i got them from ebay for about 50 bucks
check out http://cnn.cn/shop/motorola-xoom-c-22_1274.html, they have the digitizer for $130. dont know where else to find it.
many supplier said the Xoom digitizer panel has been out of stock,i finally got one from lingosbox at 128.98$,it works the same as my previous one.
Hello everyone.
Just bought a Nexus 5 off somebody on craigslist, one big issue. Broken digitizer (I did know this when I bought it). Glass itself is mint, not even a scratch. However, the digitizer is all kinds of f***ed up, and the touch does not work. Phone itself works fine, I can confirm.
Has anybody sent their Nexus 5 in to LG recently for screen repair? If so how much was it? It would be $10 to send it in and either get it fixed or not, so I'm wary about sending it in without knowing a price. Anybody know? I'm guessing $100-$150 area, friend could do it for me with just the parts but obviously I'd prefer LG to do it. Just wondering.
Thanks!
iDylan1357 said:
Hello everyone.
Just bought a Nexus 5 off somebody on craigslist, one big issue. Broken digitizer (I did know this when I bought it). Glass itself is mint, not even a scratch. However, the digitizer is all kinds of f***ed up, and the touch does not work. Phone itself works fine, I can confirm.
Has anybody sent their Nexus 5 in to LG recently for screen repair? If so how much was it? It would be $10 to send it in and either get it fixed or not, so I'm wary about sending it in without knowing a price. Anybody know? I'm guessing $100-$150 area, friend could do it for me with just the parts but obviously I'd prefer LG to do it. Just wondering.
Thanks!
Click to expand...
Click to collapse
Call a service center for an estimate, but i guess 100-150 USD will not be sufficient for the part plus assembly.
Do lg instead. I bought a screen from ebay and the screen didn't even work correctly. It didn't compared to the original screen. It cost me 150 for that third party screen replacement. I heard that's the price for an OFFICIAL screen from lg as well. That's what I'm planning on doing next.
Sent from my Nexus 5 using xda app-developers app
gee2012 said:
Call a service center for an estimate, but i guess 100-150 USD will not be sufficient for the part plus assembly.
Click to expand...
Click to collapse
idk, I've heard it's $146 some places, $100 others. They don't give out estimates, it has to be sent in (odd).
iDylan1357 said:
idk, I've heard it's $146 some places, $100 others. They don't give out estimates, it has to be sent in (odd).
Click to expand...
Click to collapse
As stated above make sure they`re talking about a original LG screen and not some cheap Chinese knockoff.
I replaced the screen my self ..It cost me 135 on eBay. What is nice is that the screen comes with the housing and buttons and pretty much all you do is drop the pieces into the new housing. Look up a few tutorials to see how its done. Also bought a few tools so all in all it was $150.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hello,
My phone dropped into the water,i followed some tips given in this thread:
http://forum.xda-developers.com/goog...hread-t2638138
i didn't open the phone and gave it to the LG service center,they dried up the phone and gave back to me.
now its working but there are some problems
1) wifi network is detected but when i try to connect to wifi network it hangs and restart every time.
2) no mobile network is detected.
3) display is little bit dull
4) heats up quickly
5) it showing headphone is connected always,speakers works sometimes
but it is charging and i can connect it to the computer. rest all are works fine
i again gave it back to service center they told me that we have to replace the motherboard and display.
which will cost me 18500INR (11500 INR for board & 7000 INR for lcd) almost 307.914 US Dollar.
is it actually a motherboard problem? LCD Screen Digitizer Touch is works fine now
can anyone tell the cost of board and display in india and us?
is it worth replacing?
please help me
thank you
jamesdsouza91 said:
Hello,
My phone dropped into the water,i followed some tips given in this thread:
http://forum.xda-developers.com/goog...hread-t2638138
i didn't open the phone and gave it to the LG service center,they dried up the phone and gave back to me.
now its working but there are some problems
1) wifi network is detected but when i try to connect to wifi network it hangs and restart every time.
2) no mobile network is detected.
3) display is little bit dull
4) heats up quickly
5) it showing headphone is connected always,speakers works sometimes
but it is charging and i can connect it to the computer. rest all are works fine
i again gave it back to service center they told me that we have to replace the motherboard and display.
which will cost me 18500INR (11500 INR for board & 7000 INR for lcd) almost 307.914 US Dollar.
is it actually a motherboard problem? LCD Screen Digitizer Touch is works fine now
can anyone tell the cost of board and display in india and us?
is it worth replacing?
please help me
thank you
Click to expand...
Click to collapse
$307.91 + Other posssible LCD, Headphones issues are not worth it for a $350 - 400 phone.
GUGUITOMTG4 said:
$307.91 + Other posssible LCD, Headphones issues are not worth it for a $350 - 400 phone.
Click to expand...
Click to collapse
no sir total cost is $307 including motherboard and display in india
can anyone please let know the cost in us?
jamesdsouza91 said:
no sir total cost is $307 including motherboard and display
Click to expand...
Click to collapse
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
GUGUITOMTG4 said:
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
Click to expand...
Click to collapse
Sir how about i sell this phone without repairing and buy a new one?
GUGUITOMTG4 said:
Ok, My bad.
Well, still more than 85% of original cost but they will put OEM parts. I just hope the headphone jack is ok.
but 307 better than 400. go ahead
Click to expand...
Click to collapse
The cost of the phone in India is $485 (Rs.29000) for the 16 gig model and $550 (Rs.33000) for the 32gig model
So the $300 bill which they are charging is correct...
jamesdsouza91 said:
Sir how about i sell this phone without repairing and buy a new one?
Click to expand...
Click to collapse
Since you say that the LCD is working fine... Why is LG saying that it needs to be replaced as well??
With all these altercations, selling the phone as a "whole" is out of question (legally).. You could try to sell the parts individually but it's going to be difficult and surely a long wait
So I would surely recommend you to buy a new one m8... Sorry for your loss..
i
jamesdsouza91 said:
Sir how about i sell this phone without repairing and buy a new one?
Click to expand...
Click to collapse
thanks @vin4yak for the price clarification.
In this case, I would send it to repair and sell it for a fair price later on (if possible to get more than 307) Then buy a waterproof phone to avoid this incident. if you think it's not possible to sell for more than what they charge to repair, just keep it for you or
Don't spend any more money and time with it.
GUGUITOMTG4 said:
i
thanks @vin4yak for the price clarification.
In this case, I would send it to repair and sell it for a fair price later on (if possible to get more than 307) Then buy a waterproof phone to avoid this incident. if you think it's not possible to sell for more than what they charge to repair, just keep it for you or
Don't spend any more money and time with it.
Click to expand...
Click to collapse
yea that's the good idea sir, i'll repair that phone and sell it if possible and buy a new nexus 5 because i like this phone very much ..
simple design, neat and clean Android..
the service center people also told me that warranty continues if i replace the motherboard..
any one know the price of motherboard and display in US???
because my cousin lives there and she doesn't know the price there if the price cheaper than here(INDIA) i'll courier my phone to her..
DHL courier charges is 3800 INR ( $63)..
can anyone please let me know the price?
vin4yak said:
The cost of the phone in India is $485 (Rs.29000) for the 16 gig model and $550 (Rs.33000) for the 32gig model
So the $300 bill which they are charging is correct...
Since you say that the LCD is working fine... Why is LG saying that it needs to be replaced as well??
With all these altercations, selling the phone as a "whole" is out of question (legally).. You could try to sell the parts individually but it's going to be difficult and surely a long wait
So I would surely recommend you to buy a new one m8... Sorry for your loss..
Click to expand...
Click to collapse
yes sir lcd is working fine but color quality is little bit dull and there small small gray color patches are there which is clearly visible in white background color...so they told me to replace the LCD..
Can you post pictures of your phone so that we know what we may expect if we ever drop our phone in a puddle!
I hope you get a new phone soon!
richard_cantwell said:
Can you post pictures of your phone so that we know what we may expect if we ever drop our phone in a puddle!
I hope you get a new phone soon!
Click to expand...
Click to collapse
they dried up the display as much as possible but still gray patches are there so they told me to replace the display..
and board i don't have any option i have to replace that because wifi is not working and no mobile network is detected..
Does sony repair front screens cracks? My back camera is not working either for some reason.... the crack is only on the front, back looks normal.
I have the Dual Sim version.. and live in the US.
How much does sony charge? I can't find any local shops that fix the z3 here.
Thanks.
How
Probably be anywhere between $150-250.
My G2 screen replacement was ~$240 at GopherMods when it was 3 months old in Dec 2013. Fixed for free as they messed up 3 times. You are better getting it fixed by Sony itself instead of some of these third party shops where they learn their job on your phone.
If you can do it yourself probably be around $100-150 for the LCD/digitizer assembly. If you want to replace just the glass/digitizer it would be a chore but be even less, not even Sony would do this as it's too much work.
At least $200 if you send it to Sony for repair, but it would cost much less if you want to repair it yourself.
m$m said:
At least $200 if you send it to Sony for repair, but it would cost much less if you want to repair it yourself.
Click to expand...
Click to collapse
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
lin013190 said:
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
Click to expand...
Click to collapse
The phone I got back from warranty is waterproof. (I sent it in because it wasn't waterproof, touchscreen stopped working after taking pictures underwater)
lin013190 said:
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
Click to expand...
Click to collapse
They should, or they would be at fault and liable to replace it again, unless they detected chlorine or salt residues. So basically if it fails in "fresh water" with flaps closed its not your fault.
amandalopolo said:
can you replace it by yourself?
Click to expand...
Click to collapse
nah i sent it in. i want it to be waterproof when it comes back.