76 US Dollar for piece of Desire HD Antenna Cover???!!!! - Desire HD Accessories

MY HTC Desire HD sim cover crack when I use it at first day. It is too soft and so fragile. I go to HTC Care center (Singapore) and ask for service, they quote me 100 SGD(76 USD). That is 12% of whole phone cost. That is ridiculous!!! That is not all of it. They request me to let them have the phone for 3-5 days just to fix it. It is just a user replaceable cover. What a lousy service.

kentlee79 said:
MY HTC Desire HD sim cover crack when I use it at first day. It is too soft and so fragile. I go to HTC Care center (Singapore) and ask for service, they quote me 100 SGD(76 USD). That is 12% of whole phone cost. That is ridiculous!!! That is not all of it. They request me to let them have the phone for 3-5 days just to fix it. It is just a user replaceable cover. What a lousy service.
Click to expand...
Click to collapse
thats ridiculous! wait for china ones on ebay...

On french HTC site, there's some for 22€.
I find this is really expensive, but better than 76$.
I'm also waiting for a cheaper chinese one.

twipeep said:
On french HTC site, there's some for 22€.
I find this is really expensive, but better than 76$.
I'm also waiting for a cheaper chinese one.
Click to expand...
Click to collapse
Thanks. That is much cheaper1!! But delivery will be a problem.

Unbelieveable...how difficult is it to just put on the cover? maybe they just wanna play around with a new toy (the Desire HD)?

Lol... I don't know...
I wanted to change this liitle piece of plastic because I have my carrier's (Orange) logo on. I'm french, so delivery is not a problem for me. But I think I will try some acid to remove this ugly logo !
Watch on the american website, maybe they have some too !

Well there are two options:
You can glue the cover and put silicon cover the back of the phone and wait for Chinese ultra cheap parts
Or wait for the beginning of the January when it seems to me that a lot of shops will receive official spare parts. For instance here you can preorder it for 19 pounds:
http://www.htcdirect.co.uk/index.php?main_page=product_info&cPath=2_73&products_id=998

my brother called HTC service and said his sim cover was loose. They noticed it as a incident and within a week he got a new sim cover with the mail for free. I'm living in the Netherlands.
Sent from HD2
Sent from HD2

I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,

kermez said:
Well there are two options:
You can glue the cover and put silicon cover the back of the phone and wait for Chinese ultra cheap parts
Or wait for the beginning of the January when it seems to me that a lot of shops will receive official spare parts. For instance here you can preorder it for 19 pounds:
http://www.htcdirect.co.uk/index.php?main_page=product_info&cPath=2_73&products_id=998
Click to expand...
Click to collapse
Ya, look like I have to wait. Shipping fee from UK is too expensive. I live in Singapore. Look like HTC Singapore have the worst service. The reason they give is they not making profit from it. WTH.

mikecoffee said:
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
Click to expand...
Click to collapse
I wish HTC Singapore have such reasonable price.

henv said:
my brother called HTC service and said his sim cover was loose. They noticed it as a incident and within a week he got a new sim cover with the mail for free. I'm living in the Netherlands.
Sent from HD2
Sent from HD2
Click to expand...
Click to collapse
Thats is a good reason, but I doubt HTC Singapore will do that.

Below is my support reply from htc :
Me: My HTC Desire HD sim card cover broken. It is so fragile, it made of soft plastic. It is my first day using it. How I suppose to get a new cover?
HTC : Thank you for contacting HTC.
With reference to your query, we would suggest you to back up all your data first and bring your phone with the receipt to our care center in Singapore for servicing. Our engineer will help you to check and fix your phone.
Me : I go to singapore care centre and ask for help. They say comestic issues is not cover by htc. The charges for replace a small plastic cover is 100 sin dollar, which is 12% of a new phone cost. That is ridiculous. And worst case more they need to hold my phone for three to five days just to replace a user replaceable part. I feel so frustrated with this kind of service. I like htc product so much but this had failed me.
HTC : We are really sorry to hear that. Hope you can get your phone fix asap.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
Me :That is the only replied you can give? That is not helpful at all!!!
It is too expensive for a small plastic cover!! And this had been know issues for many users. And other country users get the free replacement. How come Singapore users cannot get free replacement for that?
http://www.htcforums.com/desire-hd/6672-htc-desire-hd-*-replacement-sim-card-cover-*.html
HTC : Please understand that we are not trying to make profits by raising the price of the parts. All we will earn is the labor charge to pay the engineer. And due to the cause of the damage is not covered by our company's warranty statement (actually any mobile phone company will consider this situation as out of warranty case, I should say), it will be really difficult for us to provide any discount to you without a proper reason. We really hope that we can help to repair your phone and make it to be of service to you again, but still we have to take our budget into consideration.
We are quite sorry for any inconvenience it may cause and thank you for your consideration!
Me : I cannot understand. You mean labor charge for put on the cover??? You gonna be kidding??
HTC UK website is selling it at 32 Singapore Dollar and willing to ship to customer.
It is just a cover that anyone, even child know how to put back!

mikecoffee said:
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
Click to expand...
Click to collapse
Using what exchange rate?
Today's is £70 = $110.62

So far nothing? I broke my cover on the first day too =/

30 January on HTC's Website...

check on expansys.com.au -> $27-27 AUD

Probably we should lodge a complaint to HTC HQ..

I got a replacement phone this from my provider as my screen developed a fault.
Before the courier arrived I took the battery and sim cover off the old one as I knew they wouldn't notice. New phone arrived. Now I have a spare sim and battery cover.
If anyone is desperate pm me and we can sort something out.
Sent from my Desire HD

tids2k said:
check on expansys.com.au -> $27-27 AUD
Click to expand...
Click to collapse
http://www.expansys.com.au/zoompic.aspx?i=206147
Is it just me or that cover doesn't seem to have the antenna pins on it?
Sent from my Desire HD using XDA App

Related

battery cover

I need replacement battery cover, I was trying to find a seller but without any result. Do you know where can I buy one?
shamus said:
I need replacement battery cover, I was trying to find a seller but without any result. Do you know where can I buy one?
Click to expand...
Click to collapse
I know that it's not the best solution, but if you buy a Mugen 2600 mAh battery, it comes with it's own cover (due to the extra thickness)...
Best Regards
yea i have just ordered one from here http://www.mugen-power-batteries.com/toshiba/toshiba-tg01.html it has been shipped today i have heard very good feedback from this particular battrey.I hope that it lives up to its expectations and the hype one user said he got 4 days out of it with heavy use i find this hard to believe but we will see.If anyone has expiriences with this battrey over longterm use please tell us your story and rate the 2600mah battrey thanks.
I have the same problem, I already wrote directly to Toshiba, and wrote off that I can not help it, never want toshiba, what is too mobile to which the cap can not be bought anywhere
I just spoke to the Toshiba UK customer care team and they said they would send me one free of charge. My original is pretty clean but has a tiny hairline crack in one corner. Toshiba UK are absolutely fantastic and very helpful
coverco said:
I just spoke to the Toshiba UK customer care team and they said they would send me one free of charge. My original is pretty clean but has a tiny hairline crack in one corner. Toshiba UK are absolutely fantastic and very helpful
Click to expand...
Click to collapse
WOW! Great! But I live outside of UK, in Poland. Should i try to send email to them?
Mic43 said:
WOW! Great! But I live outside of UK, in Poland. Should i try to send email to them?
Click to expand...
Click to collapse
They will only supply to UK I think and they are branded Orange but I can put up with that.
Mic43 said:
WOW! Great! But I live outside of UK, in Poland. Should i try to send email to them?
Click to expand...
Click to collapse
I had the same problem for months, I found dead TG01 on allegro, talked with seller and bought it for 40 zł.
I think you can talk with someone here to order one (or two) and send it to you, it can be sent in a normal letter so you won't pay much for it.
If you find someone who is willing to help (and would be able to get two covers), please notify me (through PM) I would also be interested in getting one so we can split shipping costs (50:50).
Well my brand new back cover turned up today free of charge and as a bonus a brand new 8GB micro SD card was included free of charge, as I mentioned that my original Toshiba card was very slow to load files onto. Toshiba UK are absolute stars in my opinion

Warantee replacement of back cover

I called HTC after dealing with tech support about poor signal quality and was refereed to repair. I gave them all my info and told them that I have read that many people with poor signal quality have had improved signal with a new back cover and asked if I could get a new one and she told me that 1 of each accessory is covered under warranty. I didn't ask what all the accessories are because I only needed the back cover. I wonder what exactly is covered.
Charger, battery, usb cable, back cover, headphones
Sent using two tin cans and some string.....
This topic has been covered many times. They will replace each once within the first year of purchase.
dubie76 said:
This topic has been covered many times. They will replace each once within the first year of purchase.
Click to expand...
Click to collapse
Sweet. I didn't see it. I don't have any of that stuff other than the battery but I don't need it. I certainly am not going to abuse the system but I think it's important that people know they don't have to make up stories about peeling back covers. Just ask for the part and it's covered. The HTC lady kinda jumped at the opportunity to make me happy.
I-ll go to Vodafone today with same problem. Signal and creacky back cover. I hope won't take 10 working days.
Sent from my HTC Sensation Z710e using XDA App
hjkl;' why no delete?
I could use a new battery cover. My phone fell and the edges got dented.
Also, wouldn't mind getting a second battery so I don't have to buy one.
Sent from my HTC Sensation 4G using XDA App
i droped mine on Vodafone store today. the best news are : the phone is under warantee for 24 months when you buy it from Vodafone so its enough time to fix my signal. i mean i-ll send it on 20 times if is necesarry but i dont accept a smartphone what cost 10 times more then Vodafone V858 to be owned by V858
back cover
back cover is on back order because to many people are creating htc system!!!!! I have to wait!!!! I woulder if they would cover sd card to!!!!
hjkl;' why no delete?
i`m on Vodafone Ireland
its 24 months anyway
my problem is : i want signal issue fixed
when you see a 30eros phone having 2-3 bars EDGE signal on low signal area and your 500euros phone have NO SIGNAL .... its frustating
if HTC have a problem i wont agree to use my monney for testing
I mailed the support in Sweden and told them that my backcover have started to become creaky, they said I should send it to the reseller so they can repair it.
I've seen some people getting replacements by just asking, should I stand on myself so I can get a replacement backcover?
Maybe referring to some part of the warranty agreement?
so ..
if you want that for the monney you payed its no problem
my opinion its ... htc was traying hard to get Sensation on the market
was Pyramid first and supose to come with 15 Megapixels camera but they got a problem with that camera and was renamed Sensation and come with the same camera what Desire HD have i think
another think is they want to emploee an RF Specialist (RF=Radio Frequency)
so at any time i-ll get 2-3 cheap phones with me and i-ll enter to an area/elevator/basement shops and i-ll prove HTC Sensation is the first phone who lose signal when another phone have 2 bars signal and you verry confortable can have a phone call. Until HTC Sensation will have an decent signal, mime will be sent to warantee so manny times will be necesary
i have over 5 phones (N95, E51, E52 Vodafone Smart and an LG) so i can wait for a good htc sensation
PS: https://secure.htc.com/ca/fr/about/careers/senior-rf-design-engineer/146
@Lullebulle you go to your network representative and tell them what is the problem i think they will colect the phone and sent it to HTC after
Hmm...seems they are having issues with getting the back cover shipped. I was supposed to get my replacement by yesterday at the latest, but it's being held up at customs for whatever reason. Just something I thought I'd share.
Which number do I contact to get the back cover? I actually need one but it's not so dire a situation that I can't wait for the back log. Just glad I don't have to send back the entire phone which I haven't had for a week just to get a back cover that fits properly.
Thanks
contact info
deutscher3891 said:
Which number do I contact to get the back cover? I actually need one but it's not so dire a situation that I can't wait for the back log. Just glad I don't have to send back the entire phone which I haven't had for a week just to get a back cover that fits properly.
Thanks
Click to expand...
Click to collapse
Can someone post the contact info please, did you call htc or did you call t-mobile(USA) ?
i dont know the htc USA number you can find it on htc.com support section, but i think you should contact t-mobile first if you got an phone from them
regards,
re: back cover
I just received my back cover today, it took them a week. -- Ijust made a story just to get a spare back cover as at that time I was thinking of using the phone naked but got a case-mate 'barely there' instead, So, I now have a spare cover.
derkie said:
I just received my back cover today, it took them a week. -- Ijust made a story just to get a spare back cover as at that time I was thinking of using the phone naked but got a case-mate 'barely there' instead, So, I now have a spare cover.
Click to expand...
Click to collapse
Lol what did you say and who did you call?
SirMario87 said:
Lol what did you say and who did you call?
Click to expand...
Click to collapse
Called HTC Support UK +44 1279 206906 , advised them that I just noticed that my back cover is not catching the locking mechanism. The advisor made a ticket and the next day I received the confirmation from tech support that they're sending me the replacement cover quoting the support ticket. here's the pic..

[Q] Cheap replacement parts? (Battery and SIM covers)

Hi,
My battery cover and the SIM / micro SD cover, get pretty loss..
Probably because of the over use...
Any way.. I was looking for some replacement parts, but all I found was very expensive.. (about 20 box for full set..)
Can you help me find please some cheap parts?
I don't really care that they wont be original and be Chinese..
I'm looking for only battery side cover, and the bottom SIM slide cover..
I don't need the flash cover but if its part of a fine full set deal then bring it on..
Thank you,
Yarden.
Sent from my Desire HD using XDA App
Have you tried ebay?there are allways spare parts for sale .
sent from my rootin tootin REVOLUTION DHD
Yes I did, but they all so expensive..
That's why I needed your help..
mcjordan92 said:
Yes I did, but they all so expensive..
That's why I needed your help..
Click to expand...
Click to collapse
http://www.ebay.com/itm/RH2-SIM-Car...475078?pt=PDA_Accessories&hash=item27bae7c186
Combination pack I believe
Ebay is definitely worth checking - here in the UK, i got a replacement battery cover for just under a fiver.
Depending on the age of your device, you could also try sending a polite email to HTC support. A while back, I sent them message about my SIM/SD cover being loose, and they sent me a replacement at no cost to me. Took about a fortnight.
Official pricing for these parts (I've seen upwards of £15) can be quite extortionate...
http://www.ebay.com/itm/OEM-Antenna...583?pt=LH_DefaultDomain_0&hash=item415a181b7f
Try this maybe it helps
R3dF1v3 said:
Ebay is definitely worth checking - here in the UK, i got a replacement battery cover for just under a fiver.
Depending on the age of your device, you could also try sending a polite email to HTC support. A while back, I sent them message about my SIM/SD cover being loose, and they sent me a replacement at no cost to me. Took about a fortnight.
Official pricing for these parts (I've seen upwards of £15) can be quite extortionate...
Click to expand...
Click to collapse
Really?? You talked to HTC and they sent you replacement?
How'd you do that?
And yes I am pretty sure my device is still with the warranty..
Can you please explain how'd you do that and what I need for?
and also, thanks every one, but I think I found something for about 4.5 USD..
mcjordan92 said:
Really?? You talked to HTC and they sent you replacement?
How'd you do that?
And yes I am pretty sure my device is still with the warranty..
Can you please explain how'd you do that and what I need for?
and also, thanks every one, but I think I found something for about 4.5 USD..
Click to expand...
Click to collapse
Thinking back, I remember submitting a polite request via their support webpage, stating that my SD/SIM cover wouldn't stay in place, and asked about obtaining a replacement. I didn't actually demand anything, and they just sent out a spare.
http://www.ebay.ca/sch/i.html?_nkw=htc+desire+hd+antenna+cover
My desire hd back body is bend as it fell down. where can i buy back body and flash lid as they are damaged I came across full back body housing costs 28 us dollars and its chinese I think so. In some online websites they have stated as original and few as OEM, which one should I buy.
Here one local repair centre person said if we buy chinese they might not fit correctly/exactly here and there might buldge or wouldnt fit part in appropriate position, since its too costly can any one help me by suggesting to get correct one! thanks. am from India.
If it says OEM the quality will be good as the original.
I just bought SIM and battery doors OEM in few bucks and the quality is great
I bought replacement battery and sim cover cheap from Amazon
Sent from my HTC Desire HD using xda app-developers app
You can try some China sites like www.dealextreme.com and www.focalprice.com

SIM Cover?

I am on T-Mobile USA HTC One S and after a few removals of the SIM cover it is loose now somewhat. I was wondering how I could get a replacement one or where to purchase one.
Sent from my HTC VLE_U using XDA
Found this from ebay for $35 shipped.
Let me know if you find any other places that sell them for cheaper.
just call htc they send you one for free.
Totòòò said:
just call htc they send you one for free.
Click to expand...
Click to collapse
Really?
Sent from my HTC VLE_U using XDA
I actually lost my sim card cover and I cannot find one anywhere else, I tried to call HTC but they said that the phone is too new and they couldn't replace it. If anyone knows of a site that sells OEM parts hook me up
It says on the ebay link a few posts above that this is needed for your phone to work. That is a lie, I have removed mine and still kept all signal / wifi and even had a call without it..
i find that price a bit extortionate for a little piece of plastic.
Edit: A quick google search found this http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=233112&phone=229850 it works out about £5 cheaper, So surely if you look about some more you will find one with a reasonable price tag
mrroey said:
Found this from ebay for $35 shipped.
Let me know if you find any other places that sell them for cheaper.
Click to expand...
Click to collapse
quite a ripoff for a small piece of plastic.
Sim Cover
I just called them yesterday for the same reason. No problem. It should be here with in a week. Just call back.
Josh-
ricosuaveishere said:
I just called them yesterday for the same reason. No problem. It should be here with in a week. Just call back.
Josh-
Click to expand...
Click to collapse
Hey... I need a replacement cause I think there is an issue with the little mechanism that controls the power button. Can you PM me the number to HTC so I can get a replacement?
Thanks.
mr_skot said:
Hey... I need a replacement cause I think there is an issue with the little mechanism that controls the power button. Can you PM me the number to HTC so I can get a replacement?
Thanks.
Click to expand...
Click to collapse
The ultimate in spoonfeeding ? Can't be bothered to look up a phone number on google ?
azzledazzle said:
It says on the ebay link a few posts above that this is needed for your phone to work. That is a lie, I have removed mine and still kept all signal / wifi and even had a call without it..
i find that price a bit extortionate for a little piece of plastic.
Edit: A quick google search found this http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=233112&phone=229850 it works out about £5 cheaper, So surely if you look about some more you will find one with a reasonable price tag
Click to expand...
Click to collapse
That cover must do something.
Looks like antennas to me
GPS Antenna
Now we have found where to buy the sim cover, Does anyone know where to buy the speaker cover ?
I removed it last night out of curiosity and now it wont go back on properly, I believe i broke one of the tiny plastic clips which hold it in place
azzledazzle said:
Now we have found where to buy the sim cover, Does anyone know where to buy the speaker cover ?
I removed it last night out of curiosity and now it wont go back on properly, I believe i broke one of the tiny plastic clips which hold it in place
Click to expand...
Click to collapse
call htc... make up some excuse... they will gladly send u a replacement... seriously dont worry... no one should pay 35 dollars for a sim cover... thats BOGUS! just call htc they will mail u one free of charge! seriously... =)
Radsolutionz said:
call htc... make up some excuse... they will gladly send u a replacement... seriously dont worry... no one should pay 35 dollars for a sim cover... thats BOGUS! just call htc they will mail u one free of charge! seriously... =)
Click to expand...
Click to collapse
Thanks, Ill give that a try, Il just say its started to come loose and isnt flush with the device.
I dont fancy paying for it either lol, I have a TPU case on the phone so you cant tell. But i can
personally i hate putting cases on my phones... i only use one for the gym.... worst case i drop it... i get a brand new one from tmobile... i already dropped this device like 3 times... not a scratch!!!!!!! got to loveee this thing... i fear the galaxy s3 is going to have a REALLLLLLLLY ****astic build quality...n honestly... htc realllllly put their heart into the design of the ONE line up... i reallly would have loved the one x... but this one is just fine... honestly....
Radsolutionz said:
personally i hate putting cases on my phones... i only use one for the gym.... worst case i drop it... i get a brand new one from tmobile... i already dropped this device like 3 times... not a scratch!!!!!!! got to loveee this thing... i fear the galaxy s3 is going to have a REALLLLLLLLY ****astic build quality...n honestly... htc realllllly put their heart into the design of the ONE line up... i reallly would have loved the one x... but this one is just fine... honestly....
Click to expand...
Click to collapse
I totally agree....the s3 is gonna be like their other ****ty build devices....something that at least feels like its metallic. Remember the hd2 back...I mean HTC makes better looking and feeling phones. Hardware specs is debatable but I love this phone with the exception of the memeory card and battery deals. But no cases for me either....they take away from how great and unique the phone looks
Sent from my HTC VLE_U using XDA
azzledazzle said:
Now we have found where to buy the sim cover, Does anyone know where to buy the speaker cover ?
I removed it last night out of curiosity and now it wont go back on properly, I believe i broke one of the tiny plastic clips which hold it in place
Click to expand...
Click to collapse
Pretty much positive that the speaker cover isn't supposed to be removed. You probably did break something in the process. Bust out the glue buddy.
Sent from my HTC VLE_U using XDA
tgtoys said:
Pretty much positive that the speaker cover isn't supposed to be removed. You probably did break something in the process. Bust out the glue buddy.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
Haha, Turns out its just a speaker and another antenna under it !
Anyway HTC are sending me out a new one Free of charge too !
Requested one today but the status says this: Shipment On-Hold Due to Backorder

[Q] How to choose a touch screen digitizer replacement?

Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
bsrodrigues said:
Hello!
I live in Japan but I bought an unlocked phone from Amazon, so it is very hard to find a place to do repairs and I was thinking about doing it myself.
It fell down and the glass cracked (picture attached). The LCD screen is ok, so I just need the digitizer and I want to know what to consider when buying one.
(I have no idea what I am doing )
Please send links to ebay items (or from anywhere that ships to Japan) that you think are ok.
Thanks!!
Click to expand...
Click to collapse
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
http://www.etradesupply.com/sony/all-models/sony-xperia-z3.html
infinitylook said:
You will loose waterproof after doing that
Sent from my D6633 using XDA Free mobile app
Click to expand...
Click to collapse
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
bsrodrigues said:
I know, but the only other option is to send my phone to the US to get repairs, and they won't even ship internationally, so i would need someone in the us to ship it back to me (which i don't have), and i don't know if i would have to pay taxes again, so it is a lot easier to just change the screen myself.
It is a bummer, but what else can I do? (Seriously, I am asking...)
Click to expand...
Click to collapse
Have you tried checking out Witrigs.com? They have tutorial also there
Sent from my D6633 using XDA Free mobile app
plemen said:
I don't know specifically about the z3 but for most new phones the digitizer is glued to the lcd screen and is a real pain to remove - you have to heat it carefully using heat gun/blow dryer and it's a delicate process of removing the glass from the lcd. In Canada the repair costs around $200 from authorized Sony repair center. Have you called Sony mobile support? I'm sure they have a repair center in Japan that they could direct you to...
Click to expand...
Click to collapse
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
bsrodrigues said:
I did call them and there is no official Sony repair center in Japan.
It's because in Japan you can't just buy an unlocked phone, all phones are sold by the phone companies, there isn't a Sony store, so only the phone companies provide the repairs, but they won't take mine exactly because it is a unlocked version.
I bought mine unlocked on Amazon because I am going back to my country this year and I didn't want a locked phone.
I got an estimate of 5200 yen to replace the glass, which is around 50 usd, so I am really sad because the price difference between the spare part and the actual repair is very small.
Click to expand...
Click to collapse
If I may say, $50 is not bad at all considering Sony would charge you to replace the whole LCD unit ($150 - $200)... on the other hand I wish Sony would do what Google does and replace one broken screen free of charge (or so I hear).
Good luck.

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