I have just received my XZ dual and all seems to be OK apart from the not so great camera, which I expected.
I have just found that there is a light bleed coming from the phone body, in the bottom right corner, between the display panel and frame. Waterproofing test seems to be working. Also it always stops about half second later after I turn off the screen, which is a bit strange.
I am adding a picture...
Does anyone have similar issue?
No light bleed on mine. Think the camera is fine too.
Sent from my F8331 using XDA-Developers mobile app
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
Venom71 said:
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
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That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
frostitomik said:
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
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Click to collapse
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
Darni187 said:
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
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Click to collapse
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
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Click to collapse
Your welcome, smart move.. :good:
I just got the XZ yesterday lucky no screen issues..
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
The phone is great, I really can't find any real negative side of it, people talk **** about it because of the 3gb of ram, but if you want disappointment give a look to samsung or htc's forums
Related
Soo I'm on my second sensation (first one had gps & signal issues and also a loose battery door) and my 14th day just passed (bought from Wal-Mart). I just installed a zagg and noticed that my screen is flickering and if I look at the bottom it seems like the screen is bleeding I guess? Can't take a picture because the S4G is my main phone and my veer is dead. I thought that the zagg installation solution may have caused it and thought maybe I squeegeed the liquid into the screen somehow but I installed a zagg on my last one and it didn't have this issue. I checked the sticker and it's still white and so is the battery's. Phone is sitting in rice right now but it doesn't just look like the screen is bleeding it sort of looks like someone pushed real hard on the bottom because there is a little spot where it looks like the screen was bent (hard to explain). Anyone have suggestions on what to do? I figured I call T-Mobile 1st thing in the morning and just get a warranty replacement because I have the PHP and last time I called for a warranty replacement because a defective phone I wasn't charged anything.
Update: They told me that with walmart I'm still on my 14th day so they can't send me one yet. Calling Wal-Mart now
Sorry about poor quality pics (veer camera isn't that good)
put some pics up. Suck quality sorry
mcp2009 said:
put some pics up. Suck quality sorry
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You have 15 days at Wal-Mart. Take it back today.
phoenx06 said:
You have 15 days at Wal-Mart. Take it back today.
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Click to collapse
I would but they're out of stock & if I returned it I could go to T-Mobile to get it but the phone's more expensive there
mcp2009 said:
I would but they're out of stock & if I returned it I could go to T-Mobile to get it but the phone's more expensive there
Click to expand...
Click to collapse
see if they can call around to another walmart to find a replacement & go there
xnifex said:
see if they can call around to another walmart to find a replacement & go there
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Click to collapse
My other walmart has them but they said I can only exchange at the one I bought it from
Whoa let phone sit for a few hours and now the screen is fine. Battery cover is still loose but I won't bother exchanging for that
mcp2009 said:
Whoa let phone sit for a few hours and now the screen is fine. Battery cover is still loose but I won't bother exchanging for that
Click to expand...
Click to collapse
Mind = blown
So I went through the hassle of all of this today. No walmart will exchange from another store & tmobile can't do anything about it. The only thing he was able to do was notate my account saying that I can get it exchanged passed the 14 days since the walmart didn't have stock.
Luckily they had stock when I called in later in the day
Walmart told me I could exchange mine at any Walmart.
Sent from my HTC Sensation 4G using XDA Premium App
just exchanged mine at Walmart cuz of the squishy bottom part of the screen as well.. the new sensation feels much more solid, and makes me wonder about long term use of our phones. My old HD2 felt WAY MORE SOLID, and DURABLE even after multiple drops. The switch button at the bottom of our phones makes it feel like after multiple weeks/months of use, it will eventually degrade. Especially dropped..
ghostbusters
Hi guys, my i9023 gets broken, it's doesn't turn on anymore, anyway, the screen is perfect. I got a idea some days ago to buy a new i9023 with a broken screen, so this becomes cheaper and I fix this by myself. So, where can i find somewhere in the internet selling that? I can from someone here too.
samcortez said:
Hi guys, my i9023 gets broken, it's doesn't turn on anymore, anyway, the screen is perfect. I got a idea some days ago to buy a new i9023 with a broken screen, so this becomes cheaper and I fix this by myself. So, where can i find somewhere in the internet selling that? I can from someone here too.
Click to expand...
Click to collapse
Check eBay. You can even call up the nearest Samsung service center for the cost of a replacement screen.
Sent from my Nexus S
anshumandash said:
Check eBay. You can even call up the nearest Samsung service center for the cost of a replacement screen.
Sent from my Nexus S
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Click to collapse
I'm checking everyday. I found one in a australian website, and it was for 50 DOLLARS! This solves my problem if the seller wants to negociate with me, because I'm from Brazil. Anyway, I'm pretty exciting for him reply. And I guess you didn't understand me... My phone is bricked my have the normal screen, I want to buy one with the cracked screen because is cheaper, soo I can fix it by myself.
Hello,
I bought a Zenfone 3 Deluxe 5.7" a few months ago. Device is amazing! or was... Unfortunately, I dropped it down stairs and the LCD got a small stain that spread all over. Gorilla Glass is fine but LCD is broken and I was looking for a replacement either the whole screen or LCD part but couldn't find it on ebay, amazon, aliexpress, parts4repair and some other sites. The only one that seems to have one available is docteur gsm... but, that site has really bad reputation.
Called Asus and they said they could fix it for $300 USD (for a $500 USD phone).
Any ideas or sites you could recommend?
Alex,
PD>>I'm in Texas, USA.
UPDATE 03/13/2017:
Found one seller en eBay!
https://goo.gl/h18QpL <<<--- Out of stock for now but, you could try asking seller for restock.
There is also a video showing how to replace the screen. (Well, disassemble the phone properly)
/watch?v=8f7tz64faFc&list=PLDYim7xyBKhhcITy-ToS73t24VaRexAiH&index=1
UPDATE 03/24/2017:
https://goo.gl/NEN4mx
Had the same problem 2 weeks ago.
I found a replacement LCD glass which is "remote stock' for 200€, which is in "remote stock"...
Hello Gents,
I got the same issue, screen broke by falling.. I've checked every online store but couldn't find one, even the local Asus support center said that they do not have the replacement screen yet.. not sure what to do now..?
Ziad
from Dubai..
alextub said:
Had the same problem 2 weeks ago.
I found a replacement LCD glass which is "remote stock' for 200€, which is in "remote stock"...
Click to expand...
Click to collapse
Saw that one too! but that "remote stock" sounds like is taking for ever to arrive if it arrives at all
Lodhi007 said:
Hello Gents,
I got the same issue, screen broke by falling.. I've checked every online store but couldn't find one, even the local Asus support center said that they do not have the replacement screen yet.. not sure what to do now..?
Ziad
from Dubai..
Click to expand...
Click to collapse
I guess we'll keep on waiting then... :crying:
Got the exactly same problem. Asus Brazil didn't have the part. I'm trying at China webistes, but no luck so far... It seems to be a reason for a recall, as we have people from different regions of the world complaining about it....
Bruno, from Brazil
brunobracetti said:
Got the exactly same problem. Asus Brazil didn't have the part. I'm trying at China webistes, but no luck so far... It seems to be a reason for a recall, as we have people from different regions of the world complaining about it....
Bruno, from Brazil
Click to expand...
Click to collapse
Found a seller on eBay just now man! It says it will be shipping to Americas and is $110 USD
lcd zs570kl
Can't find the ebay adress.
It doesn't work.
alextub said:
Can't find the ebay adress.
It doesn't work.
Click to expand...
Click to collapse
They ran out of stock. Here's one on Ali though
https://goo.gl/NEN4mx
brunobracetti said:
Got the exactly same problem. Asus Brazil didn't have the part. I'm trying at China webistes, but no luck so far... It seems to be a reason for a recall, as we have people from different regions of the world complaining about it....
Bruno, from Brazil
Click to expand...
Click to collapse
Hey man, i'm from Brazil too, did you got the screen? I am exactly with the same issue. let's try to help each other since we are with the same problem. What do you think?
Same issue with 570KL
Lodhi007 said:
Hello Gents,
I got the same issue, screen broke by falling.. I've checked every online store but couldn't find one, even the local Asus support center said that they do not have the replacement screen yet.. not sure what to do now..?
Ziad
from Dubai..
Click to expand...
Click to collapse
Please do buzz me if you come across a screen for your fone. My 570KL also has the same issue.
Sunil - Dubai
I had trouble finding a replacement screen for a legacy Zenfone 6. The Asus repair centre kept me waiting for over 2 weeks. I ended up ordering a replacement from Ali Express. It's not gorilla glass but I had a functional phone till I upgraded.
Sent from my BLN-L22 using Tapatalk
same problem phone fall inside church n display is gone what to do ?
I've bought on asusparts.eu replaced and the screen works, teared buttons cable while was removing the broken screen - ordered from them also. Do it with care
Art1k said:
I've bought on asusparts.eu replaced and the screen works, teared buttons cable while was removing the broken screen - ordered from them also. Do it with care
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Click to collapse
How much did it cost? Near 200 USD?
I have the same problem, I dropped the cell phone and the LCD died, there are no alternatives to buy it online.
Can I put an alternative lcd screen? I know it is not recommended, but I do not want to lose my cell phone, I bought it less than 1 month ago,
Greetings from Chile
I have done this to mine too....twice.
I love the phone in all other respects and the body and gorilla glass is amazing and strong and survived all sorts of other torture.... but and flat shock seems to damage the fragile lcd.
I ended up swapping to one plus
I had the same problem. I found LCD touch screen in Amazon but I didn't fast enough for buy. Now they don't have. I only found in China's sites and I don't know this sites. Asus support didn't say where I could find it. I loved the Asus Zenfone ZS570kl but now I hate Asus because they did'nt help me for buy parts.
Does anyone found the screen? Trying to find it in gold for the 5.7" but no luck so far
I had the same problem. My zenfone drops from 1 meter and crack the LCD.
I like so much this phone, but i`m thinking in never buys another ASUS. Spares is fundamentals!
Regards from Brazil!
I have got my S8+ for almost 2 months now..it's a great phone and I really like it.
I were making a phone call and all out of the sudden got this ugly black spot in my infinity display and It doesn't go away.
help me out what shall I do ?
I think you need to send it to Samsung for repair. That's clearly an hardware issue.
tufftatino said:
I think you need to send it to Samsung for repair. That's clearly an hardware issue.
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Click to collapse
I am still underwarranty so will it be a repair or a replacement unit ?
That depends on where you bought it.
I know I can have a replacement with the shop I got it from. (Darty France btw).
But I remembee Samsung take it to repair and lend you a phone.
I got a Pixel 2 non XL, but the screen and a reddish yellow tint to it, so I contacted google support and sent it back for a replacement. I talked to support several times, and every time they said I would be getting a new unit since I had the phone for less than 15 days, but I saw this post on reddit, and I worried that they might send me a refurbished unit. Is there any way to tell if the replacement phone is refurbished or new when it arrives? I sent back the charger and accessories not knowing I was supposed to keep them, and support said that was fine since new phones came with accessories and refurbished ones didn't, but I read a post on reddit from someone saying they recieved a refurbished device, but it came with the accessories. I only had the phone for like a day, so I want to make sure the replacement I'm getting is new, and not refurbished.
CarpCharacin said:
I got a Pixel 2 non XL, but the screen and a reddish yellow tint to it, so I contacted google support and sent it back for a replacement. I talked to support several times, and every time they said I would be getting a new unit since I had the phone for less than 15 days, but I saw this post on reddit, and I worried that they might send me a refurbished unit. Is there any way to tell if the replacement phone is refurbished or new when it arrives? I sent back the charger and accessories not knowing I was supposed to keep them, and support said that was fine since new phones came with accessories and refurbished ones didn't, but I read a post on reddit from someone saying they recieved a refurbished device, but it came with the accessories. I only had the phone for like a day, so I want to make sure the replacement I'm getting is new, and not refurbished.
Click to expand...
Click to collapse
i know this is may sound stupid, but , did u enabled night mode?
Can you post pictures of the screen issue?
koax88 said:
i know this is may sound stupid, but , did u enabled night mode?
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No.
danlat1415 said:
Can you post pictures of the screen issue?
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Click to collapse
No, because I sent it back.
So how can I tell if the new device is new or refurbished once I receive it?
They're usually brand new this early in production.
What was your issue with the phone?
Can you describe it a bit more?
CarpCharacin said:
I got a Pixel 2 non XL, but the screen and a reddish yellow tint to it, so I contacted google support and sent it back for a replacement. I talked to support several times, and every time they said I would be getting a new unit since I had the phone for less than 15 days, but I saw this post on reddit, and I worried that they might send me a refurbished unit. Is there any way to tell if the replacement phone is refurbished or new when it arrives? I sent back the charger and accessories not knowing I was supposed to keep them, and support said that was fine since new phones came with accessories and refurbished ones didn't, but I read a post on reddit from someone saying they recieved a refurbished device, but it came with the accessories. I only had the phone for like a day, so I want to make sure the replacement I'm getting is new, and not refurbished.
Click to expand...
Click to collapse
You're not the only one... Not sure if you saw this thread:
https://forum.xda-developers.com/pixel-2/review/color-saturation-accuracy-t3685595
Or my follow-up question here:
https://forum.xda-developers.com/pixel-2/help/how-white-whites-t3732791
I'm on my second Pixel 2 for much the same reason. I don't know if there's any way to tell with 100% certainty, but my replacement device certainly appeared to be brand new.
TractorMatty said:
You're not the only one... Not sure if you saw this thread:
https://forum.xda-developers.com/pixel-2/review/color-saturation-accuracy-t3685595
Or my follow-up question here:
https://forum.xda-developers.com/pixel-2/help/how-white-whites-t3732791
I'm on my second Pixel 2 for much the same reason. I don't know if there's any way to tell with 100% certainty, but my replacement device certainly appeared to be brand new.
Click to expand...
Click to collapse
I've sent you a PM
Yep it's new
danlat1415 said:
They're usually brand new this early in production.
What was your issue with the phone?
Can you describe it a bit more?
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Click to collapse
On a white page, the phone had a yellow tint, and then kind of a reddish or pink tint near the top of the screen.
CarpCharacin said:
No.
No, because I sent it back.
So how can I tell if the new device is new or refurbished once I receive it?
Click to expand...
Click to collapse
email will usually tell if its refurbished or new
I got an email saying that the replacement had shipped and it didn't say it was refurbished, and support said I would be getting a new one, so I'm pretty sure it will be new. I went to Best Buy today and looked at the Pixel 2 they had, and it also had a yellow tint, but not quite as bad as the one on the Pixel 2 I sent in.
Check out the pixel 2xl thread for more questions in that model
Sent from my Pixel 2 using XDA-Developers Legacy app
The cellular radio died on my Pixel 2, so they sent me a refurbished replacement. The display quality is no where near as good in the replacement. I'm really disappointed that the phone I had died after only five months, and they gave me a crappy replacement. Anyway I guess I just needed to vent somewhere