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Broke my screen and scratched housing. Where to get replacement?

Hello guys/gals,
So I had a crazy stupid night in nyc last night and I woke up to see my HTC inspire damaged in the following places:
- Screen glass is broken. Digitizer seems to be working just fine though
- Housing is scratched in several places. Namely front top left and right and the simcard/sdcard cover at the bottom.
Could anyone direct me to a good website where I can get the replacements for these parts?
Also, is there a good tutorial on how to do it myself?
Thanks for the help
Sent from my Inspire 4G using XDA App

Sounds like some party is your device insured? You may want to consider that route if it is.
Sent from Desire HD or Inspire 4G or whatever this thing is called via premium XDA app.

lrs421 said:
Sounds like some party is your device insured? You may want to consider that route if it is.
Sent from Desire HD or Inspire 4G or whatever this thing is called via premium XDA app.
Click to expand...
Click to collapse
It is not, so thats a no go.
Yeah from what I recall I had fun

Inspire 4G is no walk in the park when trying to take it apart. Its quite a challenge, but heres a vid showing the desire HD which is very similar to the Inspire 4G.
As for parts, try ebay.
http://youtu.be/JfatoeWbMRk

I got the replacement screen from ebay but the rear housing is turning very complicated to find.
Its available at one store only and the min order size is 2.

chinoquezada said:
Hello guys/gals,
So I had a crazy stupid night in nyc last night and I woke up to see my HTC inspire damaged in the following places:
- Screen glass is broken. Digitizer seems to be working just fine though
- Housing is scratched in several places. Namely front top left and right and the simcard/sdcard cover at the bottom.
Could anyone direct me to a good website where I can get the replacements for these parts?
Also, is there a good tutorial on how to do it myself?
Thanks for the help
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Honestly by time you pay for the housing and screen and stuff you could send it to HTC and they replace everything cost me $145 and 4 days total, from my door back to my door
I've seen a few people try and fix theirs and end up messing the screen up or it falls out one of the two... I would just pay the money and have it done right with a 90 day warranty on it and you keep the full warranty on the phone also.

wade7919 said:
Honestly by time you pay for the housing and screen and stuff you could send it to HTC and they replace everything cost me $145 and 4 days total, from my door back to my door
I've seen a few people try and fix theirs and end up messing the screen up or it falls out one of the two... I would just pay the money and have it done right with a 90 day warranty on it and you keep the full warranty on the phone also.
Click to expand...
Click to collapse
This sounds like the best option at the moment.
Sent from my Inspire 4G using XDA App

I agree with sending it to HTC to fix...otherwise, try CNN.CN
I used to pick up blackberry stuff from them. Nice prices (on BB stuff, atleast, never looked for our phones) and shipping is pretty decent.

Warantee replacement of back cover

I called HTC after dealing with tech support about poor signal quality and was refereed to repair. I gave them all my info and told them that I have read that many people with poor signal quality have had improved signal with a new back cover and asked if I could get a new one and she told me that 1 of each accessory is covered under warranty. I didn't ask what all the accessories are because I only needed the back cover. I wonder what exactly is covered.

Charger, battery, usb cable, back cover, headphones
Sent using two tin cans and some string.....

This topic has been covered many times. They will replace each once within the first year of purchase.

dubie76 said:
This topic has been covered many times. They will replace each once within the first year of purchase.
Click to expand...
Click to collapse
Sweet. I didn't see it. I don't have any of that stuff other than the battery but I don't need it. I certainly am not going to abuse the system but I think it's important that people know they don't have to make up stories about peeling back covers. Just ask for the part and it's covered. The HTC lady kinda jumped at the opportunity to make me happy.

I-ll go to Vodafone today with same problem. Signal and creacky back cover. I hope won't take 10 working days.
Sent from my HTC Sensation Z710e using XDA App

hjkl;' why no delete?

I could use a new battery cover. My phone fell and the edges got dented.
Also, wouldn't mind getting a second battery so I don't have to buy one.
Sent from my HTC Sensation 4G using XDA App

i droped mine on Vodafone store today. the best news are : the phone is under warantee for 24 months when you buy it from Vodafone so its enough time to fix my signal. i mean i-ll send it on 20 times if is necesarry but i dont accept a smartphone what cost 10 times more then Vodafone V858 to be owned by V858

back cover
back cover is on back order because to many people are creating htc system!!!!! I have to wait!!!! I woulder if they would cover sd card to!!!!

hjkl;' why no delete?

i`m on Vodafone Ireland
its 24 months anyway
my problem is : i want signal issue fixed
when you see a 30eros phone having 2-3 bars EDGE signal on low signal area and your 500euros phone have NO SIGNAL .... its frustating
if HTC have a problem i wont agree to use my monney for testing

I mailed the support in Sweden and told them that my backcover have started to become creaky, they said I should send it to the reseller so they can repair it.
I've seen some people getting replacements by just asking, should I stand on myself so I can get a replacement backcover?
Maybe referring to some part of the warranty agreement?

so ..
if you want that for the monney you payed its no problem
my opinion its ... htc was traying hard to get Sensation on the market
was Pyramid first and supose to come with 15 Megapixels camera but they got a problem with that camera and was renamed Sensation and come with the same camera what Desire HD have i think
another think is they want to emploee an RF Specialist (RF=Radio Frequency)
so at any time i-ll get 2-3 cheap phones with me and i-ll enter to an area/elevator/basement shops and i-ll prove HTC Sensation is the first phone who lose signal when another phone have 2 bars signal and you verry confortable can have a phone call. Until HTC Sensation will have an decent signal, mime will be sent to warantee so manny times will be necesary
i have over 5 phones (N95, E51, E52 Vodafone Smart and an LG) so i can wait for a good htc sensation
PS: https://secure.htc.com/ca/fr/about/careers/senior-rf-design-engineer/146
@Lullebulle you go to your network representative and tell them what is the problem i think they will colect the phone and sent it to HTC after

Hmm...seems they are having issues with getting the back cover shipped. I was supposed to get my replacement by yesterday at the latest, but it's being held up at customs for whatever reason. Just something I thought I'd share.

Which number do I contact to get the back cover? I actually need one but it's not so dire a situation that I can't wait for the back log. Just glad I don't have to send back the entire phone which I haven't had for a week just to get a back cover that fits properly.
Thanks

contact info
deutscher3891 said:
Which number do I contact to get the back cover? I actually need one but it's not so dire a situation that I can't wait for the back log. Just glad I don't have to send back the entire phone which I haven't had for a week just to get a back cover that fits properly.
Thanks
Click to expand...
Click to collapse
Can someone post the contact info please, did you call htc or did you call t-mobile(USA) ?

i dont know the htc USA number you can find it on htc.com support section, but i think you should contact t-mobile first if you got an phone from them
regards,

re: back cover
I just received my back cover today, it took them a week. -- Ijust made a story just to get a spare back cover as at that time I was thinking of using the phone naked but got a case-mate 'barely there' instead, So, I now have a spare cover.

derkie said:
I just received my back cover today, it took them a week. -- Ijust made a story just to get a spare back cover as at that time I was thinking of using the phone naked but got a case-mate 'barely there' instead, So, I now have a spare cover.
Click to expand...
Click to collapse
Lol what did you say and who did you call?

SirMario87 said:
Lol what did you say and who did you call?
Click to expand...
Click to collapse
Called HTC Support UK +44 1279 206906 , advised them that I just noticed that my back cover is not catching the locking mechanism. The advisor made a ticket and the next day I received the confirmation from tech support that they're sending me the replacement cover quoting the support ticket. here's the pic..

[Q] Screen Replacement?

Hey Guys, had the skyrocket for almost a year now, first time to drop it and the screen is now cracked. Fully functional though. Is there any way to just replace the glass and not the lcd/digitizer? I paid 150 for the phone and the only replacement screen I can find is 200+. Any help is appreciated. Thanks.

Search
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

clocke said:
Hey Guys, had the skyrocket for almost a year now, first time to drop it and the screen is now cracked. Fully functional though. Is there any way to just replace the glass and not the lcd/digitizer? I paid 150 for the phone and the only replacement screen I can find is 200+. Any help is appreciated. Thanks.
Click to expand...
Click to collapse
E-bay selling them every day for $50. maybe less. Very easy to replace

Ends said:
E-bay selling them every day for $50. maybe less. Very easy to replace
Click to expand...
Click to collapse
I searched Google and eBay and could never find just the screen. First person to give a valid link for the screen under 75 bucks will get a 5 dollar donation! Thanks
Edit: After searching a lot, it turns out the glass screen, aka digitizer, is what I need. However, I cannot find it online without including the lcd. Anyone?

I stand corrected. I do apologize. Ones for the skyrocket are much more expensive than i thought. The s2 I'd the one i had in mind.
Sent from my SAMSUNG-SGH-I727 using Tapatalk

Okay, does anyone know if the skyrocket screen/shape are EXACTLY the same as the t989? I think the speaker slot may be a little larger, but if it still works here is this
http://www.ebay.com/itm/Samsung-Galaxy-S2-t989-Digitizer-Touch-Screen-Lens-Glass-/280842930971?pt=LH_DefaultDomain_0&hash=item41638b0b1b

Im not looking for a donation but i found just the glass lens on ebay for $20

Took about 1min to find...
http://www.ebay.com/itm/Front-Glass...097?pt=LH_DefaultDomain_0&hash=item19d1958b69

Kevinl86 said:
Took about 1min to find...
http://www.ebay.com/itm/Front-Glass...097?pt=LH_DefaultDomain_0&hash=item19d1958b69
Click to expand...
Click to collapse
They must have put that up in the last day, I scourged ebay for a long while... Now I hear to separate the led from the glass/digitizer is near impossible.

any updates on replacing only the glass and not the lcd? I need this done on my phone
Straight Talk | Samsung-SGH-i727 | CM 10

From what I've read its almost impossible to separate the two without damage. Some have tried heat guns but usually end up breaking something. Seems the two are glued pretty tightly together.
Sent from my SGH-I727 using xda app-developers app

jd1639 said:
From what I've read its almost impossible to separate the two without damage. Some have tried heat guns but usually end up breaking something. Seems the two are glued pretty tightly together.
Sent from my SGH-I727 using xda app-developers app
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Click to collapse
Nope, its much easier than impossible :laugh:
There are several videos on youtube demonstrating. I'm about to do one on a skyrocket in a few days. Check this one out of a guy doing a glass swap on an s3:
https://www.youtube.com/watch?v=W4Gx5fLy0NQ

Please post the steps you take after your replacement. It'll help a lot of people here. Thanks
Sent from my SGH-I727 using xda app-developers app

evilmrt said:
Nope, its much easier than impossible :laugh:
There are several videos on youtube demonstrating. I'm about to do one on a skyrocket in a few days. Check this one out of a guy doing a glass swap on an s3:
https://www.youtube.com/watch?v=W4Gx5fLy0NQ
Click to expand...
Click to collapse
cool! definitely, please take a video or photo shoot for the steps !
Straight Talk | Samsung-SGH-i727 | CM 10

I had a S II Skyrocket fall flat on the screen and the glass cracked. I searched the internet for options to replace the glass, but none were really encouraging, specially if you are like me not really into opening up the phone and un gluing the glass from the LCD. And any spare part to replace the LCD and glass was costing no less than $150. In short what i wanted to let everyone know is, i went to a AT&T Device Support/Service center not the regular retail store, just to check if they had any spare parts which could be less than $150. And lucky me!!! they replaced the entire phone for me for $100 + taxes. And just to let everyone know, this phone was a $10 refurbished phone brought from AT&T about 8-9 months back, so no warranty or anything. A plain $100 charge and i was with a new phone. I gave in my old phone with a cracked screen and got a completely new phone and the back plate and sd card from my old phone. So anyone who is ready to spend upto a 100 dollars for fixing up the screen, you might as well try this at a AT&T service center.

kapil4wm said:
And just to let everyone know, this phone was a $10 refurbished phone brought from AT&T about 8-9 months back, so no warranty or anything.
Click to expand...
Click to collapse
That's wrong. ATT warranties there refurbs for 30 days and Samsung warranties them for a year. Glad ATT hooked you up though.

hechoen said:
That's wrong. ATT warranties there refurbs for 30 days and Samsung warranties them for a year. Glad ATT hooked you up though.
Click to expand...
Click to collapse
Maybe i worded it wrong. The point i wanted to put forth was, this $100 option is for anyone who has a cracked glass on S II skyrocket taken to the AT&T Product Service center. I surely did not have the AT&T warranty which is 90 days for refurbished models, and this damage would surely not be part of the Samsung warranty.

MT4gS parts? Where to find?

Since the marketplace is closed, where is anyone finding replacement parts (aside from ripoffbay)? The digitizer in my mom's phone died, no response at all, and the stupid ass design of the phone won't even let you answer a incoming call without moving the ring. To make it worse, while I opened it to check for damage on the inside, I broke the front center button ribbon, and the right hand side front button pcb. The whole setup of supergluing every single part of the lcd is insane ARG.
So I need pretty much the entire upper lcd assembly, and with the market gone, does anyone know where to find one? Or just MT4GS parts in general?

I just tore one down, the LCD and digitizer in it was toast and so was the main part of the board but I should have the cable your talking about at home, I'll post a pic when I get home
Sent from my myTouch_4G_Slide using Tapatalk 2

chaostic_2k1 said:
Since the marketplace is closed, where is anyone finding replacement parts (aside from ripoffbay)? The digitizer in my mom's phone died, no response at all, and the stupid ass design of the phone won't even let you answer a incoming call without moving the ring. To make it worse, while I opened it to check for damage on the inside, I broke the front center button ribbon, and the right hand side front button pcb. The whole setup of supergluing every single part of the lcd is insane ARG.
So I need pretty much the entire upper lcd assembly, and with the market gone, does anyone know where to find one? Or just MT4GS parts in general?
Click to expand...
Click to collapse
eBay isn't as bad as people make it out to be...
In fact it's the sellers that are at more of a disadvantage than the buyer. Paypal will almost always side with the buyer, even if they're telling blatant lies. Sold a fully working item to the buyer, and the buyer claimed it did not work. Paypal forced me to give him a refund and accept a return no matter what I said. And when I got the item back, "surprise, surprise" item worked fine.
As long as you do your homework and ask the appropriate questions before buying, you should be fine. Try some parts ebay lots. They have some great deals
-Experienced eBayer

I've had a fair bit of success on eBay with parts for a number of phones. I've replaced a whole frame for a MT3GS, a full back with buttons and battery for a iPhone 3G, a MT4GS speaker, and several digiziters for iPhones (3G / 3GS), MT3GS, MT4G and MT4GS.
I try to use US based shippers for quicker shipping times and better odds on communicating if there is an issue.

No, I know that, i've sold on ebay as well, its A) this phone is frustrating as hell, and B- the thing with private sellers, you get a bit better experience with as-is phones for parts, for a decent price. Like if someone on here had said, oh, I bricked the phone, no physical damage, I can expect to get a working lcd/digitizer/camera/etc. On ebay, it's a gamble on as-is and I've been burnt before on it.
Good part atleast, I found a old razor v3 that i had planned on unlocking almost 2 years ago, charged it and got the unlocking done in a few minutes. A working phone for now, makes replacement or parts a little less urgent.

chaostic_2k1 said:
No, I know that, i've sold on ebay as well, its A) this phone is frustrating as hell, and B- the thing with private sellers, you get a bit better experience with as-is phones for parts, for a decent price. Like if someone on here had said, oh, I bricked the phone, no physical damage, I can expect to get a working lcd/digitizer/camera/etc. On ebay, it's a gamble on as-is and I've been burnt before on it.
Click to expand...
Click to collapse
Well I totally understand that sentiment. I've been there as well. The MT3GS I have was an eBay pick that was advertised as a 4G Slide. It was my first HTC phone so I didn't notice the picture didn't match. The price was a STEAL for a 4G Slide but only decent for a 3G Slide. I ended up giving the seller a neutral feedback. Since then I've been a bit anal about calling sellers out when they list a 3G Slide or 4G as a 4G Slide. Most have fixed the listings.
Having said that, I've been on the other side of the coin too. I picked up a 4G for my daughter that supposedly was soft bricked with a bad digitizer and volume buttons. I found that the button issue was just a matter of cleaning everything. From there I was able to reflash the latest stock ROM and the phone was good.

I normally just search google with specific part names that I need. Yes a lot take you to ebay, but that's normally ok, good prices!

I don't really like ebay - been burnt a lot through there. Pretty much only use it for carebears for my lady. Great place for that.
No one suggested checking craigslist for local deals?
If I don't get it through the forums here - that's where i've bought my other phones from and it's worked out well.

I bought my spare parts here
http://www.etradesupply.com/catalogsearch/result/?q=mytouch+4g+slide
Although it's still shipping.

[Q] Screen replacment

I have been lucky with my screen so far but my co-worker's phone died not even two weeks in. He said his kid had knocked a glass (cup/mug) over hitting the screen at an unusual angle.
The phone it self works grate but it must have caught the screen at the wrong angle for it to crack. I say this because I have dropped my Nexus 5 with some force and it has been fine so far. Also its not often I see a crack starting from the side (see pic) and not one of the corners.
The only place here in Edmonton, Alberta (Canada) that would repair it had a price that was ~50 shy of a brand new Nexus 5 (he has a 16gig).
Question:
Anyone know if there is a place in Edmonton or online where I can get a cheep screen (and replacement advice) or cheep screen replacement?
Also if you have had a similar experience how have you dealt with it?
Note: The screen protector in the pic was not attached during the crack it is a iPhone4 protector added after the crack so that the phone can be used without bleeding fingers.

Mistix said:
I have been lucky with my screen so far but my co-worker's phone died not even two weeks in. He said his kid had knocked a glass (cup/mug) over hitting the screen at an unusual angle.
The phone it self works grate but it must have caught the screen at the wrong angle for it to crack. I say this because I have dropped my Nexus 5 with some force and it has been fine so far. Also its not often I see a crack starting from the side (see pic) and not one of the corners.
The only place here in Edmonton, Alberta (Canada) that would repair it had a price that was ~50 shy of a brand new Nexus 5 (he has a 16gig).
Question:
Anyone know if there is a place in Edmonton or online where I can get a cheep screen (and replacement advice) or cheep screen replacement?
Also if you have had a similar experience how have you dealt with it?
Note: The screen protector in the pic was not attached during the crack it is a iPhone4 protector added after the crack so that the phone can be used without bleeding fingers.
Click to expand...
Click to collapse
I have some good news for you but at the same time it depends on your LUCK.
well, a member on XDA broke his Nexus 7 2013 screen when it was just launched (Less than 10 days).
He tried getting help and no one had spare parts available online, he sent it to ASUS directly paying the postage.
What happened was that his Nexus came back repaired and ASUS didnot even charge him anything apart from postage he paid.
He was a lucky man and I hope you and your friend are too!
Good Luck!

Mistix said:
I have been lucky with my screen so far but my co-worker's phone died not even two weeks in. He said his kid had knocked a glass (cup/mug) over hitting the screen at an unusual angle.
The phone it self works grate but it must have caught the screen at the wrong angle for it to crack. I say this because I have dropped my Nexus 5 with some force and it has been fine so far. Also its not often I see a crack starting from the side (see pic) and not one of the corners.
The only place here in Edmonton, Alberta (Canada) that would repair it had a price that was ~50 shy of a brand new Nexus 5 (he has a 16gig).
Question:
Anyone know if there is a place in Edmonton or online where I can get a cheep screen (and replacement advice) or cheep screen replacement?
Also if you have had a similar experience how have you dealt with it?
Note: The screen protector in the pic was not attached during the crack it is a iPhone4 protector added after the crack so that the phone can be used without bleeding fingers.
Click to expand...
Click to collapse
Your friend should check out the credit card he bought it with and see if it comes with a accidental warranty perk. Some CC have a 90 day period of "insurance" if purchased using the CC.

Hnk1 said:
I have some good news for you but at the same time it depends on your LUCK.
well, a member on XDA broke his Nexus 7 2013 screen when it was just launched (Less than 10 days).
He tried getting help and no one had spare parts available online, he sent it to ASUS directly paying the postage.
What happened was that his Nexus came back repaired and ASUS didnot even charge him anything apart from postage he paid.
He was a lucky man and I hope you and your friend are too!
Good Luck!
Click to expand...
Click to collapse
Hopeful, I will see if LG has a repair address where we could ship the device.
hammester said:
Your friend should check out the credit card he bought it with and see if it comes with a accidental warranty perk. Some CC have a 90 day period of "insurance" if purchased using the CC.
Click to expand...
Click to collapse
I think he does have some sort of CC policy I will ask and get him to peruse this.
Thanks both for the helpful replays!

LG charges around 150 for the screen repair. Theres posts regarding this on the general forum. There's even a user tutorial for removing the screen yourself.

FuMMoD said:
LG charges around 150 for the screen repair. Theres posts regarding this on the general forum. There's even a user tutorial for removing the screen yourself.
Click to expand...
Click to collapse
I see, i figured it would be under Q/A, found the post you where talking about thanks!
http://forum.xda-developers.com/showpost.php?p=47196732&postcount=12

Mistix said:
I see, i figured it would be under Q/A, found the post you where talking about thanks!
http://forum.xda-developers.com/showpost.php?p=47196732&postcount=12
Click to expand...
Click to collapse
I thought so too but it's a nice thread though. I'm glad you were able to find it.
Sent from my Nexus 5 using Tapatalk