[Q] Screen replacment - Nexus 5 Q&A, Help & Troubleshooting

I have been lucky with my screen so far but my co-worker's phone died not even two weeks in. He said his kid had knocked a glass (cup/mug) over hitting the screen at an unusual angle.
The phone it self works grate but it must have caught the screen at the wrong angle for it to crack. I say this because I have dropped my Nexus 5 with some force and it has been fine so far. Also its not often I see a crack starting from the side (see pic) and not one of the corners.
The only place here in Edmonton, Alberta (Canada) that would repair it had a price that was ~50 shy of a brand new Nexus 5 (he has a 16gig).
Question:
Anyone know if there is a place in Edmonton or online where I can get a cheep screen (and replacement advice) or cheep screen replacement?
Also if you have had a similar experience how have you dealt with it?
Note: The screen protector in the pic was not attached during the crack it is a iPhone4 protector added after the crack so that the phone can be used without bleeding fingers.

Mistix said:
I have been lucky with my screen so far but my co-worker's phone died not even two weeks in. He said his kid had knocked a glass (cup/mug) over hitting the screen at an unusual angle.
The phone it self works grate but it must have caught the screen at the wrong angle for it to crack. I say this because I have dropped my Nexus 5 with some force and it has been fine so far. Also its not often I see a crack starting from the side (see pic) and not one of the corners.
The only place here in Edmonton, Alberta (Canada) that would repair it had a price that was ~50 shy of a brand new Nexus 5 (he has a 16gig).
Question:
Anyone know if there is a place in Edmonton or online where I can get a cheep screen (and replacement advice) or cheep screen replacement?
Also if you have had a similar experience how have you dealt with it?
Note: The screen protector in the pic was not attached during the crack it is a iPhone4 protector added after the crack so that the phone can be used without bleeding fingers.
Click to expand...
Click to collapse
I have some good news for you but at the same time it depends on your LUCK.
well, a member on XDA broke his Nexus 7 2013 screen when it was just launched (Less than 10 days).
He tried getting help and no one had spare parts available online, he sent it to ASUS directly paying the postage.
What happened was that his Nexus came back repaired and ASUS didnot even charge him anything apart from postage he paid.
He was a lucky man and I hope you and your friend are too!
Good Luck!

Mistix said:
I have been lucky with my screen so far but my co-worker's phone died not even two weeks in. He said his kid had knocked a glass (cup/mug) over hitting the screen at an unusual angle.
The phone it self works grate but it must have caught the screen at the wrong angle for it to crack. I say this because I have dropped my Nexus 5 with some force and it has been fine so far. Also its not often I see a crack starting from the side (see pic) and not one of the corners.
The only place here in Edmonton, Alberta (Canada) that would repair it had a price that was ~50 shy of a brand new Nexus 5 (he has a 16gig).
Question:
Anyone know if there is a place in Edmonton or online where I can get a cheep screen (and replacement advice) or cheep screen replacement?
Also if you have had a similar experience how have you dealt with it?
Note: The screen protector in the pic was not attached during the crack it is a iPhone4 protector added after the crack so that the phone can be used without bleeding fingers.
Click to expand...
Click to collapse
Your friend should check out the credit card he bought it with and see if it comes with a accidental warranty perk. Some CC have a 90 day period of "insurance" if purchased using the CC.

Hnk1 said:
I have some good news for you but at the same time it depends on your LUCK.
well, a member on XDA broke his Nexus 7 2013 screen when it was just launched (Less than 10 days).
He tried getting help and no one had spare parts available online, he sent it to ASUS directly paying the postage.
What happened was that his Nexus came back repaired and ASUS didnot even charge him anything apart from postage he paid.
He was a lucky man and I hope you and your friend are too!
Good Luck!
Click to expand...
Click to collapse
Hopeful, I will see if LG has a repair address where we could ship the device.
hammester said:
Your friend should check out the credit card he bought it with and see if it comes with a accidental warranty perk. Some CC have a 90 day period of "insurance" if purchased using the CC.
Click to expand...
Click to collapse
I think he does have some sort of CC policy I will ask and get him to peruse this.
Thanks both for the helpful replays!

LG charges around 150 for the screen repair. Theres posts regarding this on the general forum. There's even a user tutorial for removing the screen yourself.

FuMMoD said:
LG charges around 150 for the screen repair. Theres posts regarding this on the general forum. There's even a user tutorial for removing the screen yourself.
Click to expand...
Click to collapse
I see, i figured it would be under Q/A, found the post you where talking about thanks!
http://forum.xda-developers.com/showpost.php?p=47196732&postcount=12

Mistix said:
I see, i figured it would be under Q/A, found the post you where talking about thanks!
http://forum.xda-developers.com/showpost.php?p=47196732&postcount=12
Click to expand...
Click to collapse
I thought so too but it's a nice thread though. I'm glad you were able to find it.
Sent from my Nexus 5 using Tapatalk

Related

[Q] Screen Issue. Wondering Who To Call For Replacement

Soo I'm on my second sensation (first one had gps & signal issues and also a loose battery door) and my 14th day just passed (bought from Wal-Mart). I just installed a zagg and noticed that my screen is flickering and if I look at the bottom it seems like the screen is bleeding I guess? Can't take a picture because the S4G is my main phone and my veer is dead. I thought that the zagg installation solution may have caused it and thought maybe I squeegeed the liquid into the screen somehow but I installed a zagg on my last one and it didn't have this issue. I checked the sticker and it's still white and so is the battery's. Phone is sitting in rice right now but it doesn't just look like the screen is bleeding it sort of looks like someone pushed real hard on the bottom because there is a little spot where it looks like the screen was bent (hard to explain). Anyone have suggestions on what to do? I figured I call T-Mobile 1st thing in the morning and just get a warranty replacement because I have the PHP and last time I called for a warranty replacement because a defective phone I wasn't charged anything.
Update: They told me that with walmart I'm still on my 14th day so they can't send me one yet. Calling Wal-Mart now
Sorry about poor quality pics (veer camera isn't that good)
put some pics up. Suck quality sorry
mcp2009 said:
put some pics up. Suck quality sorry
Click to expand...
Click to collapse
You have 15 days at Wal-Mart. Take it back today.
phoenx06 said:
You have 15 days at Wal-Mart. Take it back today.
Click to expand...
Click to collapse
I would but they're out of stock & if I returned it I could go to T-Mobile to get it but the phone's more expensive there
mcp2009 said:
I would but they're out of stock & if I returned it I could go to T-Mobile to get it but the phone's more expensive there
Click to expand...
Click to collapse
see if they can call around to another walmart to find a replacement & go there
xnifex said:
see if they can call around to another walmart to find a replacement & go there
Click to expand...
Click to collapse
My other walmart has them but they said I can only exchange at the one I bought it from
Whoa let phone sit for a few hours and now the screen is fine. Battery cover is still loose but I won't bother exchanging for that
mcp2009 said:
Whoa let phone sit for a few hours and now the screen is fine. Battery cover is still loose but I won't bother exchanging for that
Click to expand...
Click to collapse
Mind = blown
So I went through the hassle of all of this today. No walmart will exchange from another store & tmobile can't do anything about it. The only thing he was able to do was notate my account saying that I can get it exchanged passed the 14 days since the walmart didn't have stock.
Luckily they had stock when I called in later in the day
Walmart told me I could exchange mine at any Walmart.
Sent from my HTC Sensation 4G using XDA Premium App
just exchanged mine at Walmart cuz of the squishy bottom part of the screen as well.. the new sensation feels much more solid, and makes me wonder about long term use of our phones. My old HD2 felt WAY MORE SOLID, and DURABLE even after multiple drops. The switch button at the bottom of our phones makes it feel like after multiple weeks/months of use, it will eventually degrade. Especially dropped..
ghostbusters

Replacing LCD+digitizer

About to replace my LCD and digitizer after an accident that has left my phone useless
I found a guide online and the items needed.
any heads up or pointers I should know about before doing this?
I hope you have insurance... First time I tried to open something electronic up, I cracked the screen! (ipod) be careful man
Sorry to hear man, but before you do anything you aren't really comfortable with I would suggest looking at some local cell phone repair shops. My brother cracked his LG G2x and the price for the digitizer was abour $75. We searched on yelp.com and called around and found a great shop that would repair it for $95 within two hours. Some places were charging well over $100 and would take at least 5 days to repair.
In the end though my brother was extremely happy with the experience and once he got his phone fixed he flashed a new ICS rom and it was literally a brand new phone! Good luck though my friend.
I cannot stress it enough, get an HTC digitizer! I bought a $30 one off of amazon and it gave up after a month. Get a cell phone tool kit and plenty of the two sided tape, just in case the screen needs to be redone. It's not hard to do, it just requires some time and a little patience. You'll do fine.
Sent from my HTC Glacier using Tapatalk
Phandemic said:
Sorry to hear man, but before you do anything you aren't really comfortable with I would suggest looking at some local cell phone repair shops. My brother cracked his LG G2x and the price for the digitizer was abour $75. We searched on yelp.com and called around and found a great shop that would repair it for $95 within two hours. Some places were charging well over $100 and would take at least 5 days to repair.
In the end though my brother was extremely happy with the experience and once he got his phone fixed he flashed a new ICS rom and it was literally a brand new phone! Good luck though my friend.
Click to expand...
Click to collapse
It's not that I don't feel comfortable with it, just never attempted it. I've done small electronics repair before though so i'm sure this will be fine.
Also thanks,
I'll let you guys know how it goes.
I'm replacing my wife's digitizer soon but I got a cheap one off eBay. Hopefully it doesn't have issues. It comes with a kit including the tools needed. Supposedly.
phone wont work after replacing the screen.
any ideas y it wont work,
The phone won't boot up at all? or is the touch screen not working?
Make sure all the ribbon cables are properly connected and are not broken. If not, you might have gotten a defective screen replacement.
RE:
Hi,
I replaced my digitizer.
To anybody who will do this in future, when you put the new digitizer in place, make sure that no dust or other things get under the glass.

[Q] Screen Replacement?

Hey Guys, had the skyrocket for almost a year now, first time to drop it and the screen is now cracked. Fully functional though. Is there any way to just replace the glass and not the lcd/digitizer? I paid 150 for the phone and the only replacement screen I can find is 200+. Any help is appreciated. Thanks.
Search
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
clocke said:
Hey Guys, had the skyrocket for almost a year now, first time to drop it and the screen is now cracked. Fully functional though. Is there any way to just replace the glass and not the lcd/digitizer? I paid 150 for the phone and the only replacement screen I can find is 200+. Any help is appreciated. Thanks.
Click to expand...
Click to collapse
E-bay selling them every day for $50. maybe less. Very easy to replace
Ends said:
E-bay selling them every day for $50. maybe less. Very easy to replace
Click to expand...
Click to collapse
I searched Google and eBay and could never find just the screen. First person to give a valid link for the screen under 75 bucks will get a 5 dollar donation! Thanks
Edit: After searching a lot, it turns out the glass screen, aka digitizer, is what I need. However, I cannot find it online without including the lcd. Anyone?
I stand corrected. I do apologize. Ones for the skyrocket are much more expensive than i thought. The s2 I'd the one i had in mind.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Okay, does anyone know if the skyrocket screen/shape are EXACTLY the same as the t989? I think the speaker slot may be a little larger, but if it still works here is this
http://www.ebay.com/itm/Samsung-Galaxy-S2-t989-Digitizer-Touch-Screen-Lens-Glass-/280842930971?pt=LH_DefaultDomain_0&hash=item41638b0b1b
Im not looking for a donation but i found just the glass lens on ebay for $20
Took about 1min to find...
http://www.ebay.com/itm/Front-Glass...097?pt=LH_DefaultDomain_0&hash=item19d1958b69
Kevinl86 said:
Took about 1min to find...
http://www.ebay.com/itm/Front-Glass...097?pt=LH_DefaultDomain_0&hash=item19d1958b69
Click to expand...
Click to collapse
They must have put that up in the last day, I scourged ebay for a long while... Now I hear to separate the led from the glass/digitizer is near impossible.
any updates on replacing only the glass and not the lcd? I need this done on my phone
Straight Talk | Samsung-SGH-i727 | CM 10
From what I've read its almost impossible to separate the two without damage. Some have tried heat guns but usually end up breaking something. Seems the two are glued pretty tightly together.
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
From what I've read its almost impossible to separate the two without damage. Some have tried heat guns but usually end up breaking something. Seems the two are glued pretty tightly together.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Nope, its much easier than impossible :laugh:
There are several videos on youtube demonstrating. I'm about to do one on a skyrocket in a few days. Check this one out of a guy doing a glass swap on an s3:
https://www.youtube.com/watch?v=W4Gx5fLy0NQ
Please post the steps you take after your replacement. It'll help a lot of people here. Thanks
Sent from my SGH-I727 using xda app-developers app
evilmrt said:
Nope, its much easier than impossible :laugh:
There are several videos on youtube demonstrating. I'm about to do one on a skyrocket in a few days. Check this one out of a guy doing a glass swap on an s3:
https://www.youtube.com/watch?v=W4Gx5fLy0NQ
Click to expand...
Click to collapse
cool! definitely, please take a video or photo shoot for the steps !
Straight Talk | Samsung-SGH-i727 | CM 10
I had a S II Skyrocket fall flat on the screen and the glass cracked. I searched the internet for options to replace the glass, but none were really encouraging, specially if you are like me not really into opening up the phone and un gluing the glass from the LCD. And any spare part to replace the LCD and glass was costing no less than $150. In short what i wanted to let everyone know is, i went to a AT&T Device Support/Service center not the regular retail store, just to check if they had any spare parts which could be less than $150. And lucky me!!! they replaced the entire phone for me for $100 + taxes. And just to let everyone know, this phone was a $10 refurbished phone brought from AT&T about 8-9 months back, so no warranty or anything. A plain $100 charge and i was with a new phone. I gave in my old phone with a cracked screen and got a completely new phone and the back plate and sd card from my old phone. So anyone who is ready to spend upto a 100 dollars for fixing up the screen, you might as well try this at a AT&T service center.
kapil4wm said:
And just to let everyone know, this phone was a $10 refurbished phone brought from AT&T about 8-9 months back, so no warranty or anything.
Click to expand...
Click to collapse
That's wrong. ATT warranties there refurbs for 30 days and Samsung warranties them for a year. Glad ATT hooked you up though.
hechoen said:
That's wrong. ATT warranties there refurbs for 30 days and Samsung warranties them for a year. Glad ATT hooked you up though.
Click to expand...
Click to collapse
Maybe i worded it wrong. The point i wanted to put forth was, this $100 option is for anyone who has a cracked glass on S II skyrocket taken to the AT&T Product Service center. I surely did not have the AT&T warranty which is 90 days for refurbished models, and this damage would surely not be part of the Samsung warranty.

Screen Repair?

Hello everyone.
Just bought a Nexus 5 off somebody on craigslist, one big issue. Broken digitizer (I did know this when I bought it). Glass itself is mint, not even a scratch. However, the digitizer is all kinds of f***ed up, and the touch does not work. Phone itself works fine, I can confirm.
Has anybody sent their Nexus 5 in to LG recently for screen repair? If so how much was it? It would be $10 to send it in and either get it fixed or not, so I'm wary about sending it in without knowing a price. Anybody know? I'm guessing $100-$150 area, friend could do it for me with just the parts but obviously I'd prefer LG to do it. Just wondering.
Thanks!
iDylan1357 said:
Hello everyone.
Just bought a Nexus 5 off somebody on craigslist, one big issue. Broken digitizer (I did know this when I bought it). Glass itself is mint, not even a scratch. However, the digitizer is all kinds of f***ed up, and the touch does not work. Phone itself works fine, I can confirm.
Has anybody sent their Nexus 5 in to LG recently for screen repair? If so how much was it? It would be $10 to send it in and either get it fixed or not, so I'm wary about sending it in without knowing a price. Anybody know? I'm guessing $100-$150 area, friend could do it for me with just the parts but obviously I'd prefer LG to do it. Just wondering.
Thanks!
Click to expand...
Click to collapse
Call a service center for an estimate, but i guess 100-150 USD will not be sufficient for the part plus assembly.
Do lg instead. I bought a screen from ebay and the screen didn't even work correctly. It didn't compared to the original screen. It cost me 150 for that third party screen replacement. I heard that's the price for an OFFICIAL screen from lg as well. That's what I'm planning on doing next.
Sent from my Nexus 5 using xda app-developers app
gee2012 said:
Call a service center for an estimate, but i guess 100-150 USD will not be sufficient for the part plus assembly.
Click to expand...
Click to collapse
idk, I've heard it's $146 some places, $100 others. They don't give out estimates, it has to be sent in (odd).
iDylan1357 said:
idk, I've heard it's $146 some places, $100 others. They don't give out estimates, it has to be sent in (odd).
Click to expand...
Click to collapse
As stated above make sure they`re talking about a original LG screen and not some cheap Chinese knockoff.
I replaced the screen my self ..It cost me 135 on eBay. What is nice is that the screen comes with the housing and buttons and pretty much all you do is drop the pieces into the new housing. Look up a few tutorials to see how its done. Also bought a few tools so all in all it was $150.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Warning - Fake screens on eBay

Hello fellow Nexus 4 users.
http://imgur.com/a/mDmv2
I replaced my N4 screen after an unfortunate drop with a replacement assembly available on eBay for approx £35 including frame, digitizer and LCD.
The colours of the screen were appalling. See images in the link. There are counterfeit screens circulating.
May our N4s live on forever more!
cookiem0nster said:
Hello fellow Nexus 4 users.
http://imgur.com/a/mDmv2
I replaced my N4 screen after an unfortunate drop with a replacement assembly available on eBay for approx £35 including frame, digitizer and LCD.
The colours of the screen were appalling. See images in the link. There are counterfeit screens circulating.
May our N4s live on forever more!
Click to expand...
Click to collapse
Sorry to hear that. Today you can get anything fake from ebay.
Though, it wouldn't be bad if you put link to that buyer or item
The seller has dealt with the issue well so far, I'm not sure they knew they were selling a fake screen. I will post further details if I am not compensated/refunded.
Are you certain it's a counterfeit and not a re-sold piece that had actually failed QA/QC?
I don't think it's possible for an authentic screen to be of such poor quality. You could be right - I dont know much about LCD manufacture
Wondering if it is even worth replacing these parts on a phone that's over 2 years old. Not sure about pricing in UK but here in the US you can pick up a mint or refurbished one for close to the price you paid. If I busted my N4 I think I would prob have to move on and get a newer phone although I would miss perhaps the most perfect phone ever made.
I'm actually debating what to do with a N5 I have with a cracked screen sell it as is or try and find a replacement. The problem I'm Runing into is finding a stock LCD that is not cracked and makes sense price wise. If only I had a screen seperator the stupid glass can be had for $5.
kgiri247 said:
Wondering if it is even worth replacing these parts on a phone that's over 2 years old. Not sure about pricing in UK but here in the US you can pick up a mint or refurbished one for close to the price you paid. If I busted my N4 I think I would prob have to move on and get a newer phone although I would miss perhaps the most perfect phone ever made.
I'm actually debating what to do with a N5 I have with a cracked screen sell it as is or try and find a replacement. The problem I'm Runing into is finding a stock LCD that is not cracked and makes sense price wise. If only I had a screen seperator the stupid glass can be had for $5.
Click to expand...
Click to collapse
This is the sad truth I've just discovered. I dropped my phone a few months back and now have an unresponsive stripe across my screen...I went looking for a screen replacement to find out I'd only save about $30 as opposed to buying a used mint condition N4. It's not worth the aggravation of doing all that work just to save a couple bucks, IMHO.
Yes I agree. I'm now debating getting a LCD separation machine and try to salvage the digitizer and LCD. Anyone ever attempt such a job?
kgiri247 I know this isn't the place to talk about selling phones but if you do want to sell it I'll more than happily take it off your hands, inbox me if you want to talk numbers! What I do know about separating the LCD and Digitizer is that it's very risky, they're two very delicate pieces of hardware and any mistakes could lead to having an expensive paperweight until you could find a replacement screen for it!
Yeah, it's getting to be a tough decision for a home who has something go wrong on these. I love this phone though as well as the development community for it. I might keep this phone just because the development community is excellent.
However if I had to get a new phone, I saw Amazon is selling the Kindle Fire phone unlocked for $199
Sent from my Nexus 4 using XDA Free mobile app
as far i can see on your images, your screen is original and coming from LG, how many months do you have it? do you have any other synthom than yellowish colours??
Have you double a check for how many fingers you can press? The N4 is 10 right, but some of the really cheap screens only support 5. You'll know very quickly whether it's fake or not.
bought a replacement screen for the n4 and the screen is horrible. has 2 dead pixels and the viewing angles are the worst ive ever seen on a cellphone.
gaboempyrean said:
bought a replacement screen for the n4 and the screen is horrible. has 2 dead pixels and the viewing angles are the worst ive ever seen on a cellphone.
Click to expand...
Click to collapse
If it's too good to be true, it usually is I'm afraid. The most expensive parts of a mobile phone are usually the screen and the battery, seeing as both are advanced pieces of technology. Processors, RAM, motherboards etc are cheap in reality, that's why you can buy a pretty powerful Android TV stick for cheap. No battery, no screen.
Nexus 4's are cheap nowadays, smash a screen, it probably isn't worth buying another screen unless you can be guaranteed of OEM'ness. It isn't all that hard to replace a digitizer though, so if your LCD panel is good, it might be worth giving it a try.
Where would you be able to buy a genuine part then?
Is this something you should bite the bullet and send to LG for repair to atleast be guaranteed a genuine part?
Edit
Sorry for bumping an old thread.
I just had mine replaced by LG for a defective ribbon cable which left the touch screen complete unresponsive. I went this route due to all the complaints about bad screens. $160 later, my N4 looks and works great! Pretty expensive though.
I had ordered a replacement from a seller within the US on eBay. I can't seem to find the sale anymore, but it was the real deal.
I had purchased a Nexus 4 and it came with a crappy replacement display, so I ordered a new one and did the swap myself.
It looks like a whole new phone.
Thanks for the info guys!
I'm from the UK like op and I was considering getting the replacement screen myself from ebay but I don't know if the seller replaced the part he gave to op and if it was genuine because they do have some good fakes on ebay.
I might just bite the bullet and do it myself I don't know the price for repair here Reeves360 but I'm sure it'll be similar to what you paid.
These phone manufacturers still charging extortionate prices on a nearly 3 year old phone.
I've long wondered about the legitimacy of the replacement screen I got off eBay. I bought from a seller that had sold a ton of them and had excellent feedback. But the screen always seemed like it was dim (had to crank it all the way up to be as bright as my other devices at 2/3-3/4 max brightness, plus the color is very cool/bluish. But it was always responsive and never had any ghost touches.
However, a couple days ago, it has started to freak out. Occasionally, after touching it, the bottom half or so flashes black. Somtimes it's one flash, sometimes it's a few flashes. It still responds perfectly while doing this, but it's obviously not normal. I disassembled it, gave the connectors a whack of Deoxit and ProGold, and reassembled it, but the glitching still remains, so it's not the connector. I need to try flashing something different (or maybe just dirty flashing LS again) to see if it's ROM or kernel related. I made some changes to Hellscore settings and I finally figured out why my battery life was so atrocious the last few months (it somehow got set minimum 2 cores online), so it's possible I screwed something else up.
If the problem is that it's a fake screen, I doubt the seller was aware.
It was the kernel (settings). Not sure what caused it, but I reflashed the kernel, reinstalled HK manager, and the screen hasn't glitched out since.

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