I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
I replaced the screen in my H8. It's very hard to replace it, you have to remove back glass first and the most difficult thing is to put it back.
Sent from my FRD-L09 using XDA-Developers Legacy app
zamroc8 said:
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
Click to expand...
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Watch this
Sent from my FRD-L09 using XDA Labs
zamroc8 said:
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
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Click to collapse
There's a tutorial from iFixit or something like that, it needs precision and a little bit of patience, good luck
Fikul said:
I replaced the screen in my H8. It's very hard to replace it, you have to remove back glass first and the most difficult thing is to put it back.
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That's awesome hardware repair skills.
Thanks!
zamroc8 said:
Thanks!
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You are welcome , probably u should have made a video while u strip the phone into parts and also the assembling part.
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
lopri said:
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
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I hope contacting service center might get ur display replaced an original one.
If you contact Service center you definitely get a genuine parts, but price will be higher.
You can replace it by yourself if you don't have crooked hands..
lopri said:
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
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If you're not experienced with replacing parts in phones, just send it to customer service
netvorCZEK said:
If you contact Service center you definitely get a genuine parts, but price will be higher.
You can replace it by yourself if you don't have crooked hands..
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Click to collapse
Thanks for pointing which i dint. Price will be pretty much for genuine parts
Related
My TF300 screen broke and I was wondering if Asus honored the warranty on hardware issues on unlocked devices
Sent from my SCH-I535 using xda premium
SSBMMASTER said:
My TF300 screen broke and I was wondering if Asus honored the warranty on hardware issues on unlocked devices
Sent from my SCH-I535 using xda premium
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If you break the screen, then Asus has no reason to repair it FREE. You do have to pay for a repair.
Warranty only applies for things like cpu and such (u know what I am talking about)...
Buying a new screen
So having ASUS repair it and paying them for it is one option. Does anyone know know where I can buy the screen and DIY?
osatrevor said:
So having ASUS repair it and paying them for it is one option. Does anyone know know where I can buy the screen and DIY?
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I have just bought a screen (digitizer) from ebay and I am about to replace mine, but please check out this thread http://forum.xda-developers.com/showthread.php?t=1728820 and read it through well. You may face issues during the process...
DIY Screen replacement
Thanks so much for sharing that thread! What screen are you buying, can you share that link as well? I'd also be very curious to hear how the process went for you and what challenges you face. Thanks again and best of luck!
The DYI seems to be the only method that makes any fiscal sense. $185 to have ASUS replace it and the local repair guy charges $70 for the screen and $100 to replace it.
osatrevor said:
Thanks so much for sharing that thread! What screen are you buying, can you share that link as well? I'd also be very curious to hear how the process went for you and what challenges you face. Thanks again and best of luck!
The DYI seems to be the only method that makes any fiscal sense. $185 to have ASUS replace it and the local repair guy charges $70 for the screen and $100 to replace it.
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Click to collapse
I bought one off of ebay, I don't think you need the link. But if the local repair guy might be willing to sell you a screen only I would buy asap.
BUT as for the process, it sucked for me...
The screen does not work. Challenges were to glue the new screen and to find a good glue to use.
Please check your ribbon cable (the gold/coppar colored cable at the lower right corner (if you open your tab). Does it say GO1 or GO3 or neither.
Feel free to ask any questions...
You can get one on eBay and there are beautiful tutorials on YouTube showing how to repair it yourself
Sent from my SGH-T999
"So I put my phone into airplane mode and threw it... worst transformer ever. -.-" -My friend
Hello,
Most of the threads here are about replacement screen in US. I live in Switzerland and have suffered the broken screen from less than 1 feet off the ground :crying:
Can anyone advise me on where I could possibly get my screen replaced? Or should I just buy a screen off the bay and do it myself? Or is the screen + frame option better for DIY repair?
Thank you for your time and help.
Cheers
karthiks said:
Hello,
Most of the threads here are about replacement screen in US. I live in Switzerland and have suffered the broken screen from less than 1 feet off the ground :crying:
Can anyone advise me on where I could possibly get my screen replaced? Or should I just buy a screen off the bay and do it myself? Or is the screen + frame option better for DIY repair?
Thank you for your time and help.
Cheers
Click to expand...
Click to collapse
I suppose if you want to keep warranty in tact, you'd send it to LG to replace, or one of their service centres. Probably worth contacting them and asking for advice initially.
rootSU said:
I suppose if you want to keep warranty in tact, you'd send it to LG to replace, or one of their service centres. Probably worth contacting them and asking for advice initially.
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That was my thought initially. Unfortunately, Switzerland doesn't have LG service for Nexus 5.
karthiks said:
That was my thought initially. Unfortunately, Switzerland doesn't have LG service for Nexus 5.
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I would still contact them for advice initially. You must have warranty, so therefore they must be able to advice how to replace the screen without voiding it, surely?
rootSU said:
I would still contact them for advice initially. You must have warranty, so therefore they must be able to advice how to replace the screen without voiding it, surely?
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Click to collapse
I have written them an email now. Thank you.
If anyone has any personal experience, please feel free to reply
I have just received my XZ dual and all seems to be OK apart from the not so great camera, which I expected.
I have just found that there is a light bleed coming from the phone body, in the bottom right corner, between the display panel and frame. Waterproofing test seems to be working. Also it always stops about half second later after I turn off the screen, which is a bit strange.
I am adding a picture...
Does anyone have similar issue?
No light bleed on mine. Think the camera is fine too.
Sent from my F8331 using XDA-Developers mobile app
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
Venom71 said:
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
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That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
frostitomik said:
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
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If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
Darni187 said:
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
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Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
Your welcome, smart move.. :good:
I just got the XZ yesterday lucky no screen issues..
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
The phone is great, I really can't find any real negative side of it, people talk **** about it because of the 3gb of ram, but if you want disappointment give a look to samsung or htc's forums
Hi. Like many, I bought a Chinese version of Mate 9 (MHA-AL00) because it has superior specs. Unfortunately, the phone was dropped and I now have a small crack in screen and scratch on bottom side near speakers. What is the best way to get this repaired? Is there any place in the US that will service this phone? I contacted Huawei in US and they won't touch it. I asked if they could order the parts and have it fixed. I will pay for it and they said the phone is too different for them to repair. The reasoning escapes me here... Any help here would be appreciated! Thanks!
mscion said:
Hi. Like many, I bought a Chinese version of Mate 9 (MHA-AL00) because it has superior specs. Unfortunately, the phone was dropped and I now have a small crack in screen and scratch on bottom side near speakers. What is the best way to get this repaired? Is there any place in the US that will service this phone? I contacted Huawei in US and they won't touch it. I asked if they could order the parts and have it fixed. I will pay for it and they said the phone is too different for them to repair. The reasoning escapes me here... Any help here would be appreciated! Thanks!
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As I have done I'd order a replacement screen with or without frame online and replace it myself.
Swan Princess said:
As I have done I'd order a replacement screen with or without frame online and replace it myself.
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Hi. I've looked into this my self and while I can find a screen, I can't seem to find the side rim for the Mocha Brown. If you have a link would you please provide it. Also, did you find OEM parts?
Thanks!
mscion said:
Hi. I've looked into this my self and while I can find a screen, I can't seem to find the side rim for the Mocha Brown. If you have a link would you please provide it. Also, did you find OEM parts?
Thanks!
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Click to collapse
I got this one in Mocha gold. Not quite sure what you mean by 'side rim' Any parts for that phone you could ever possibly need you'll find on AliExpress, I even found a replacement camera there!
https://aliexpress.com/item/Mate-9-...ment-For-Huawei-mate-9-Mate9/32807709549.html
Make sure you get screen with assembly. Worth every penny
Like above post, aliexpress got the battery covers. Waiting on my black one to arrive.
mscion said:
Hi. I've looked into this my self and while I can find a screen, I can't seem to find the side rim for the Mocha Brown. If you have a link would you please provide it. Also, did you find OEM parts?
Thanks!
Click to expand...
Click to collapse
Swan Princess said:
I got this one in Mocha gold. Not quite sure what you mean by 'side rim' Any parts for that phone you could ever possibly need you'll find on AliExpress, I even found a replacement camera there!
https://aliexpress.com/item/Mate-9-...ment-For-Huawei-mate-9-Mate9/32807709549.html
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Click to collapse
Hi. Is this genuine Huawei parts? Also is Huawei logo on front? By side rim I meant the outer side of frame. Like along where the speakers and buttons are. Thanks!
mscion said:
Hi. Is this genuine Huawei parts? Also is Huawei logo on front? By side rim I meant the outer side of frame. Like along where the speakers and buttons are. Thanks!
Click to expand...
Click to collapse
Do you want your phone fixed, or have genuine parts? I've not seen genuine Huawei parts outside an authorized Huawei repair shop. My replacement screen works though and looks mostly like the original did. Outer frame can be found there as well probably, but I haven't looked yet.
Swan Princess said:
Do you want your phone fixed, or have genuine parts? I've not seen genuine Huawei parts outside an authorized Huawei repair shop. My replacement screen works though and looks mostly like the original did. Outer frame can be found there as well probably, but I haven't looked yet.
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Well, both actually! I want the phone fixed using genuine parts. Currently a Chinese friend is kindly contacting Huawei in China to see if I can mail it to an authorized repair shop there. Unfortunately Huawei US won't touch my phone. I don't understand why Huawei US can't just order the parts from China and fix it for me in US. I can't believe the variants are that different structurally and I'm willing to pay the cost.
mscion said:
Well, both actually! I want the phone fixed using genuine parts. Currently a Chinese friend is kindly contacting Huawei in China to see if I can mail it to an authorized repair shop there. Unfortunately Huawei US won't touch my phone. I don't understand why Huawei US can't just order the parts from China and fix it for me in US. I can't believe the variants are that different structurally and I'm willing to pay the cost.
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Click to collapse
Different region have different policy for their phone if there no different why they need to be sell on different model and version as International or Chinese / Asia / Europe. When you buy the chinese version you should know it will not cover any warranty beside Huawei china. Yea because you save few dollars for buying the chinese version and you want to enjoy the full international version benefit? You get what you pay is that hard to understand?
;
Johnsonyc said:
Different region have different policy for their phone if there no different why they need to be sell on different model and version as International or Chinese / Asia / Europe. When you buy the chinese version you should know it will not cover any warranty beside Huawei china. Yea because you save few dollars for buying the chinese version and you want to enjoy the full international version benefit? You get what you pay is that hard to understand?
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Click to collapse
Hi. I think the misunderstanding is on your part. I bought the Chinese version because it has better specs than the one one sold in US. More ram and more memory. Better meets my needs. Not because it is cheaper. Btw, it was more expensive. Second, I fully understand that warranty does not cover Chinese version outside of China. I have been in contact with merchant that sold phone and they can send it to have it repaired by manufacturer. Just want to avoid having to send phone back to China. Would prefer to have official parts mailed to me and have repaired here in US. But to be clear, I am not asking for repair that is covered by warranty. I am asking about a repair that I will fully pay for. Is that hard to understand?
mscion said:
;
.... I have been in contact with merchant that sold phone and they can send it to have it repaired by manufacturer. .....
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I'm looking for a way to send my phone to China for warranty from Europe. If you have any information or know a third-party that can arrange this, that would be of great help. Thanks
Bulrock said:
I'm looking for a way to send my phone to China for warranty from Europe. If you have any information or know a third-party that can arrange this, that would be of great help. Thanks
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Hi. Your question is the point of this thread! Hopefully we will have an answer we are happy with. I'm still checking on possibilities. I originally bought my phone from Geekbuying. They have offered to send it back to manufacturer for repairs. So you might consider contacting the merchant you bought it from. I am still waiting to hear from my Chinese friend. Once I know more I'll post what I learned.
Hey guys,
just noticed that my screen is damaged. Bought the device the 23th May. Can someone relate to?
They say they can't replace the device because I'm contacting after the replacmente period.
Well, I just noticed because I was replacing screen protector. Bullsh*
Unfortunate, but if you didn't notice it for 4 weeks I can't see there's a lot you can do.
B3311 said:
Unfortunate, but if you didn't notice it for 4 weeks I can't see there's a lot you can do.
Click to expand...
Click to collapse
Now I will send it for repair
looks like to me this is not the screen maybe but the a thin polymer bezel that holds the screen in the frame?
cheers
If you didn't notice something like that in 4 weeks then it must've not been there when the phone came so it's probably your fault. They tend to want to replace the screen in cases like this and ask for a ton of $$$, so imo you should keep it like that if they say that.
refedit said:
Hey guys,
just noticed that my screen is damaged. Bought the device the 23th May. Can someone relate to?
They say they can't replace the device because I'm contacting after the replacmente period.
Well, I just noticed because I was replacing screen protector. Bullsh*
Click to expand...
Click to collapse
That doesn't look like the screen in the picture. It looks like the housing that is chipped. If I'm seeing it correctly that would be hard for you to do yourself. It should be covered under warranty in my opinion.
insomnia77 said:
That doesn't look like the screen in the picture. It looks like the housing that is chipped. If I'm seeing it correctly that would be hard for you to do yourself. It should be covered under warranty in my opinion.
Click to expand...
Click to collapse
Yes you're right. I didn't explain myself correctly. I already chatted with them and explained. Monday or Tuesday they'll pick up the phone.
From now on, I'll check carefully every smartphone.
Buy the screen protection plan and then get it replaced or go through squaretrade, in the US OnePlus screen replacement is like 165.00, but for a little chip I don't think it's worth it.
Bradl79 said:
Buy the screen protection plan and then get it replaced or go through squaretrade, in the US OnePlus screen replacement is like 165.00, but for a little chip I don't think it's worth it.
Click to expand...
Click to collapse
I bought the screen protection plan. But as insomnia77 said and I agree, it's not the screen that's damaged. It's the housing. Must be production problem.
Not trying to be funny buy you DID remove the original screen protector that's pre-applied? Only asking cos that looks like bubbles under a protector?
Never mind, just noticed the chip. That's bad, did you give it a healthy drop?
djsubterrain said:
Not trying to be funny buy you DID remove the original screen protector that's pre-applied? Only asking cos that looks like bubbles under a protector?
Never mind, just noticed the chip. That's bad, did you give it a healthy drop?
Click to expand...
Click to collapse
Lol. No I didn't drop the phone once so far.
And yes, I was applying a new screen protector, after using tempered glass but didn't like it because of the bad accuracy of FP. Luckely I replaced the screen protector so I could notice the damage.
refedit said:
Yes you're right. I didn't explain myself correctly. I already chatted with them and explained. Monday or Tuesday they'll pick up the phone.
From now on, I'll check carefully every smartphone.
Click to expand...
Click to collapse
Oh that's good. Hopefully they replace it promptly. Keep us in the loop.
UPDATE
So that's what I got as answer from Oneplus:
"Thank you for contacting OnePlus Customer Support.
We apologies any inconvenience caused due to this. We understand your concern regarding the delay in repair for your device and this is the far opposite of what we want our customers to experience. Please note that we can do replacements only if the device is within 15 days return/replacement period and damages upon arrival has to be reported within 72 hours. Upon checking with your repair request we have found that it is pending for the spare parts to be arrived. Once the service center has received the spare parts then the device will be repaired and released as soon as possible.
Thank you for your understanding!
Please let us know if you have any other concerns.
Thanks & Best Regards,
James Wilson
OnePlus Customer Support"
I think this is a "cheap" after sales service.
refedit said:
So that's what I got as answer from Oneplus:
"Thank you for contacting OnePlus Customer Support.
We apologies any inconvenience caused due to this. We understand your concern regarding the delay in repair for your device and this is the far opposite of what we want our customers to experience. Please note that we can do replacements only if the device is within 15 days return/replacement period and damages upon arrival has to be reported within 72 hours. Upon checking with your repair request we have found that it is pending for the spare parts to be arrived. Once the service center has received the spare parts then the device will be repaired and released as soon as possible.
Thank you for your understanding!
Please let us know if you have any other concerns.
Thanks & Best Regards,
James Wilson
OnePlus Customer Support"
I think this is a "cheap" after sales service.
Click to expand...
Click to collapse
If it takes too long ask for help on the official OnePlus forums. I've seen them escalate cases. If they don't have the part I would insist on a new replacement.
insomnia77 said:
If it takes too long ask for help on the official OnePlus forums. I've seen them escalate cases. If they don't have the part I would insist on a new replacement.
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Click to collapse
Thank you. Will follow your advice! :highfive: