I managed to damage the SIM holder in my OPO beyond repair. I disassembled the phone and removed the logic board. Needless to say, the SIM holder is surface-mounted along with everything else. I would like to replace the logic board or failing that, have it repaired by the manufacturer.
OnePlus has told me that there is nothing they can do and that the phone is therefore useless. It is a shame that while OnePlus is marketed towards us phone freaks, their after-sales support (an oxymoron is this case) is unacceptable.
Buyer beware!
charlie.s said:
I managed to damage the SIM holder in my OPO beyond repair. I disassembled the phone and removed the logic board. Needless to say, the SIM holder is surface-mounted along with everything else. I would like to replace the logic board or failing that, have it repaired by the manufacturer.
OnePlus has told me that there is nothing they can do and that the phone is therefore useless. It is a shame that while OnePlus is marketed towards us phone freaks, their after-sales support (an oxymoron is this case) is unacceptable.
Buyer beware!
Click to expand...
Click to collapse
Who told you to open up your phone? Couldve just gotten a new sim tray.
SilentRazor said:
Who told you to open up your phone? Couldve just gotten a new sim tray.
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Click to collapse
I damaged the SIM holder, not the tray.
charlie.s said:
I damaged the SIM holder, not the tray.
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Click to collapse
You must have put the SIM eject pin inside. Last time I also damaged a SIM holder by putting an empty Mini SIM to Micro SIM converted into the SIM tray, upon removing it get stucked and damaged.
charlie.s said:
I managed to damage the SIM holder in my OPO beyond repair. I disassembled the phone and removed the logic board. Needless to say, the SIM holder is surface-mounted along with everything else. I would like to replace the logic board or failing that, have it repaired by the manufacturer.
OnePlus has told me that there is nothing they can do and that the phone is therefore useless. It is a shame that while OnePlus is marketed towards us phone freaks, their after-sales support (an oxymoron is this case) is unacceptable.
Buyer beware!
Click to expand...
Click to collapse
Wait, you damaged your own device and now badmouth OnePlus for it?
Transmitted via Bacon
timmaaa said:
Wait, you damaged your own device and now badmouth OnePlus for it?
Transmitted via Bacon
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Click to collapse
my thoughts exactly
timmaaa said:
Wait, you damaged your own device and now badmouth OnePlus for it?
Transmitted via Bacon
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Click to collapse
Yes indeed. I am not asking them to pay for my error, but shouldn't be possible to either purchase the needed part or return it to OP for repair?
charlie.s said:
Yes indeed. I am not asking them to pay for my error, but shouldn't be possible to either purchase the needed part or return it to OP for repair?
Click to expand...
Click to collapse
Please show the correspondence from them.
Transmitted via Bacon
charlie.s said:
Yes indeed. I am not asking them to pay for my error, but shouldn't be possible to either purchase the needed part or return it to OP for repair?
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I am pretty sure if you go to a service center theyll fix it for you for $.
SilentRazor said:
I am pretty sure if you go to a service center theyll fix it for you for $.
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Click to collapse
I live in in Indiana; no service centers here (or for that matter anywhere else in the U.S.).
charlie.s said:
I live in in Indiana; no service centers here (or for that matter anywhere else in the U.S.).
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Click to collapse
https://oneplus.net/support/topic/warranty-and-repairs
Sent from my A0001 using Tapatalk
How much it will cost? Emmmmmm
charlie.s said:
I live in in Indiana; no service centers here (or for that matter anywhere else in the U.S.).
Click to expand...
Click to collapse
http://oneplus.net/support/ticket/submit
Try that.
There are many sellers on Aliexpress who offer genuine parts for OnePlus One maybe contacting them for a new logic board gives you the needed success
Thanks to all for your help. OP support already turned down my request; hence the thread.
I will have to look for a broken phone with a goof board or find a replacement. So far, I found a board fro $220. Needless to say, I'll pass.
Related
So hmm i finally decided to use moto g as my main phone.
Got the nano --> microsim adaptor from a local store.
Inserted the sim. Sim doesnt get detected. Tried removing the sim. STUCK!. I think i broke the simreader pins without even actually using a phone.
I just contacted the motorola people.Too bad my phone is bought from usa and im in india till July. Anyone here has a guide on how to change the sim slot?!? I managed to remove the damn adaptor but i broke the pins so i guess i m screwed.
Same here. I'm going to buy a replacement for the SIM tray off ebay, and have it replaced (guys in my local store said it would cost $13, but another store asked for $20, so the prices may vary). I'm in Poland.
Hi, i have the issue with my moto g. I fix the problem manually using a little piece of metal to make sure that the pin I broke touch the Sim. But that's was my case, I recommend you to go in a technical service, they can put a new sim reader and this cost about 20$.
Motorola already realized that this is a serious problem, because in my Moto G 4G with LTE User Guide they clearly mention on 4th page: "Caution: Make sure you use the correct sized SIM card, and don’t use adapters with it."
How did you do it
guillecod said:
Hi, i have the issue with my moto g. I fix the problem manually using a little piece of metal to make sure that the pin I broke touch the Sim. But that's was my case, I recommend you to go in a technical service, they can put a new sim reader and this cost about 20$.
Click to expand...
Click to collapse
Hey man, I have the exact same problem, can you explain how you did that? did u use any adesive or something to secure the metal piece. Any tips would be appreciated. Thanks in advance.
guillecod said:
Hi, i have the issue with my moto g. I fix the problem manually using a little piece of metal to make sure that the pin I broke touch the Sim. But that's was my case, I recommend you to go in a technical service, they can put a new sim reader and this cost about 20$.
Click to expand...
Click to collapse
Screwed up my MG2013 sim1 with the adaptor, Moto warranty is over and they said no for repair
Tried to find a way out and used a screwdriver to raise the points but the gold points dont read the Sim any which way
I will probably look for a local shop who can replace the reader I guess
https://forum.xda-developers.com/attachment.php?attachmentid=3998359&d=1484063836
Anybody in here actually did this repair? I noticed there are differences between the new tray and my old one.
Hello,
Most of the threads here are about replacement screen in US. I live in Switzerland and have suffered the broken screen from less than 1 feet off the ground :crying:
Can anyone advise me on where I could possibly get my screen replaced? Or should I just buy a screen off the bay and do it myself? Or is the screen + frame option better for DIY repair?
Thank you for your time and help.
Cheers
karthiks said:
Hello,
Most of the threads here are about replacement screen in US. I live in Switzerland and have suffered the broken screen from less than 1 feet off the ground :crying:
Can anyone advise me on where I could possibly get my screen replaced? Or should I just buy a screen off the bay and do it myself? Or is the screen + frame option better for DIY repair?
Thank you for your time and help.
Cheers
Click to expand...
Click to collapse
I suppose if you want to keep warranty in tact, you'd send it to LG to replace, or one of their service centres. Probably worth contacting them and asking for advice initially.
rootSU said:
I suppose if you want to keep warranty in tact, you'd send it to LG to replace, or one of their service centres. Probably worth contacting them and asking for advice initially.
Click to expand...
Click to collapse
That was my thought initially. Unfortunately, Switzerland doesn't have LG service for Nexus 5.
karthiks said:
That was my thought initially. Unfortunately, Switzerland doesn't have LG service for Nexus 5.
Click to expand...
Click to collapse
I would still contact them for advice initially. You must have warranty, so therefore they must be able to advice how to replace the screen without voiding it, surely?
rootSU said:
I would still contact them for advice initially. You must have warranty, so therefore they must be able to advice how to replace the screen without voiding it, surely?
Click to expand...
Click to collapse
I have written them an email now. Thank you.
If anyone has any personal experience, please feel free to reply
Yes, my bad. Tried to use a Sim card adapter. Bended one of the pins. Can't be bent back.
So, took it to a local repair place. He said phone is too new for parts. However, I found this on ebay:
http://www.ebay.com/itm/161383619280?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Do you guys think it is an easy repair. No, it is not under warranty because I bought it off Ebay.
Thanks in advance.
NOTE: Please don't use a sim card adapter. You are just risking destroying the sim card holder.
I never use a Sim adapter for this reason. The worst you could do is buy it and have it not work. It's worth a shot to get your phone working again. Why would you want a nano Sim? It won't support mobile wallets from what I remember and the Death Star isn't very helpful when it comes to fixing issues.
visitador02 said:
Yes, my bad. Tried to use a Sim card adapter. Bended one of the pins. Can't be bent back.
So, took it to a local repair place. He said phone is too new for parts. However, I found this on ebay:
http://www.ebay.com/itm/161383619280?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Do you guys think it is an easy repair. No, it is not under warranty because I bought it off Ebay.
Thanks in advance.
NOTE: Please don't use a sim card adapter. You are just risking destroying the sim card holder.
Click to expand...
Click to collapse
Same happened here with my D855 :crying: , have ordered the spare part hope it fits.
Jema68 said:
Same happened here with my D855 :crying: , have ordered the spare part hope it fits.
Click to expand...
Click to collapse
Ah, you better have soldering skills. I am having a repair shop do it.
Pilz said:
I never use a Sim adapter for this reason. The worst you could do is buy it and have it not work. It's worth a shot to get your phone working again. Why would you want a nano Sim? It won't support mobile wallets from what I remember and the Death Star isn't very helpful when it comes to fixing issues.
Click to expand...
Click to collapse
He probably came from a phone that took the nano previously like an ijunk or a HTC M8 and didn't want the hassle of switching out the SIM. Google wallet works with that SIM cause it worked on the M8 for me when I had it.
If you can't get It replaced I'm sure Josh at mobiletechvideos.com can do it. Just throwing out that option.
bkeaver said:
He probably came from a phone that took the nano previously like an ijunk or a HTC M8 and didn't want the hassle of switching out the SIM. Google wallet works with that SIM cause it worked on the M8 for me when I had it.
If you can't get It replaced I'm sure Josh at mobiletechvideos.com can do it. Just throwing out that option.
Click to expand...
Click to collapse
That's possible, I know Isis is very picky about what sim it has from what I've seen. I know most carriers give you a new Sim for free so that's always an option. I understand not wanting to change it for various reasons.
visitador02 said:
Ah, you better have soldering skills. I am having a repair shop do it.
Click to expand...
Click to collapse
Done, working well again
Well, the repair guy soldered a new sim card holder. However, it still does not recognize sim cards. He checked the connections and there is conductivity. He also inserted an external SD card and the phone recognizes it. It just does not recognize sim cards.
Before I sell it for parts, does anyone has any ideas? Thanks.
What brand adapter did you use. I have a noosy because I'm coming from an M8.
dxwilliams40 said:
What brand adapter did you use. I have a noosy because I'm coming from an M8.
Click to expand...
Click to collapse
mediadevil
Jema68 said:
Done, working well again
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Click to collapse
Sorry for the bump, just messed up my sim card reader using an adapter. I bought a replacement sim card reader on ebay but was wondering what soldering tools I would need to do this. I don't have any repair shops around me so I'm attempting to do this manually.
I got my lg g3 as a giveaway in ny and d same thing happened to me. I sent the phone to LG but they sent it back saying that its unrepairable. I purchase d sim tray from lg and had a local repair shop put it in in 30 minutes. My phone works perfect. Are u in NY?
XMEN+ said:
I got my lg g3 as a giveaway in ny and d same thing happened to me. I sent the phone to LG but they sent it back saying that its unrepairable. I purchase d sim tray from lg and had a local repair shop put it in in 30 minutes. My phone works perfect. Are u in NY?
Click to expand...
Click to collapse
No, I'm in MN. How do you go about finding a local repair shop? I've ordered a new sim tray from ebay but am having a hard time googling a repair shop locally.
visitador02 said:
Ah, you better have soldering skills. I am having a repair shop do it.
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Click to collapse
How much did it cost to get repaired?
same thing happened to my G3. Sent it directly to LG and they put in a new sim part. Not covered by warranty. It was worth it.
Thank you so much for letting us know about this. Currently I have an adapter from China coming lol. Only. 80 cents. $150 for shipping lol jk. Is it possible for the people that used one didn't do it softly or properly?
Sent from my LG-D850 using XDA Free mobile app
This already happened to me on my last G3, and the repair was a #@$. I ended soldering some old iPhone 3G pins over the LG G3 busted ones. And the phone works fine.
When this happened to me there weren't spare parts yet for the G3. And seeing the pins you had to solder on the spare part, i must say its going to be a hard work. I will recommend taking it to a person with high level soldering skills. Cause you can easily damage your motherboard.
Also, this happened to me due to a SIM adapter (NanoSIM 4FF to MicroSIM 3FF), you can tear those pins real easily. Since i travel from US to Mexico a lot, im constantly changing SIM cards. So i had to replace my SIMs to a MicroSIM 3FF size.
JeffDC said:
same thing happened to my G3. Sent it directly to LG and they put in a new sim part. Not covered by warranty. It was worth it.
Click to expand...
Click to collapse
How long did it take LG to repair your phone and for you to get it back roughly? Also wondering how much it costed you being that it was out of warranty. I have two broken prongs on my Sim reader and am looking to get it fixed asap! Thanks.
Justin Kurey
JustinKurey said:
How long did it take LG to repair your phone and for you to get it back roughly? Also wondering how much it costed you being that it was out of warranty. I have two broken prongs on my Sim reader and am looking to get it fixed asap! Thanks.
Justin Kurey
Click to expand...
Click to collapse
It was about a 7-10 days. I made arrangements directly with LG-USA, via their 800 number, which was provided to me back in early Aug. I'd provide the number, but it has been displaced in an office move.
JeffDC said:
It was about a 7-10 days. I made arrangements directly with LG-USA, via their 800 number, which was provided to me back in early Aug. I'd provide the number, but it has been displaced in an office move.
Click to expand...
Click to collapse
How much did it cost to send it off to LG?
Does sony repair front screens cracks? My back camera is not working either for some reason.... the crack is only on the front, back looks normal.
I have the Dual Sim version.. and live in the US.
How much does sony charge? I can't find any local shops that fix the z3 here.
Thanks.
How
Probably be anywhere between $150-250.
My G2 screen replacement was ~$240 at GopherMods when it was 3 months old in Dec 2013. Fixed for free as they messed up 3 times. You are better getting it fixed by Sony itself instead of some of these third party shops where they learn their job on your phone.
If you can do it yourself probably be around $100-150 for the LCD/digitizer assembly. If you want to replace just the glass/digitizer it would be a chore but be even less, not even Sony would do this as it's too much work.
At least $200 if you send it to Sony for repair, but it would cost much less if you want to repair it yourself.
m$m said:
At least $200 if you send it to Sony for repair, but it would cost much less if you want to repair it yourself.
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You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
lin013190 said:
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
Click to expand...
Click to collapse
The phone I got back from warranty is waterproof. (I sent it in because it wasn't waterproof, touchscreen stopped working after taking pictures underwater)
lin013190 said:
You think they will guarantee it to be waterproof still if I send it in? Still IP68 certified?
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They should, or they would be at fault and liable to replace it again, unless they detected chlorine or salt residues. So basically if it fails in "fresh water" with flaps closed its not your fault.
amandalopolo said:
can you replace it by yourself?
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nah i sent it in. i want it to be waterproof when it comes back.
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
I replaced the screen in my H8. It's very hard to replace it, you have to remove back glass first and the most difficult thing is to put it back.
Sent from my FRD-L09 using XDA-Developers Legacy app
zamroc8 said:
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
Click to expand...
Click to collapse
Watch this
Sent from my FRD-L09 using XDA Labs
zamroc8 said:
I cracked my screen and would like some feedback on a reliable place to buy a replacement as it is out of the 3 month warranty. Thank you.
Click to expand...
Click to collapse
There's a tutorial from iFixit or something like that, it needs precision and a little bit of patience, good luck
Fikul said:
I replaced the screen in my H8. It's very hard to replace it, you have to remove back glass first and the most difficult thing is to put it back.
Click to expand...
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That's awesome hardware repair skills.
Thanks!
zamroc8 said:
Thanks!
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Click to collapse
You are welcome , probably u should have made a video while u strip the phone into parts and also the assembling part.
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
lopri said:
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
Click to expand...
Click to collapse
I hope contacting service center might get ur display replaced an original one.
If you contact Service center you definitely get a genuine parts, but price will be higher.
You can replace it by yourself if you don't have crooked hands..
lopri said:
I have broken the screen of mine. What is a prudent way to go about fixing it? Should I contact Huawei and ask for repair, or should I purchase a replacement display and try fixing it myself?
If Huawei offers repair, what is the cost? I have not registered the phone or purchased a warrantee.
If I go DIY route, where should I get a replacement? eBay?
Thanks in advance. It is the first time ever I cracked a smartphone display. It was my fault but still a bummer. Ugh.
Click to expand...
Click to collapse
If you're not experienced with replacing parts in phones, just send it to customer service
netvorCZEK said:
If you contact Service center you definitely get a genuine parts, but price will be higher.
You can replace it by yourself if you don't have crooked hands..
Click to expand...
Click to collapse
Thanks for pointing which i dint. Price will be pretty much for genuine parts