Broke the sim reader. - Moto G Q&A, Help & Troubleshooting

So hmm i finally decided to use moto g as my main phone.
Got the nano --> microsim adaptor from a local store.
Inserted the sim. Sim doesnt get detected. Tried removing the sim. STUCK!. I think i broke the simreader pins without even actually using a phone.
I just contacted the motorola people.Too bad my phone is bought from usa and im in india till July. Anyone here has a guide on how to change the sim slot?!? I managed to remove the damn adaptor but i broke the pins so i guess i m screwed.

Same here. I'm going to buy a replacement for the SIM tray off ebay, and have it replaced (guys in my local store said it would cost $13, but another store asked for $20, so the prices may vary). I'm in Poland.

Hi, i have the issue with my moto g. I fix the problem manually using a little piece of metal to make sure that the pin I broke touch the Sim. But that's was my case, I recommend you to go in a technical service, they can put a new sim reader and this cost about 20$.

Motorola already realized that this is a serious problem, because in my Moto G 4G with LTE User Guide they clearly mention on 4th page: "Caution: Make sure you use the correct sized SIM card, and don’t use adapters with it."

How did you do it
guillecod said:
Hi, i have the issue with my moto g. I fix the problem manually using a little piece of metal to make sure that the pin I broke touch the Sim. But that's was my case, I recommend you to go in a technical service, they can put a new sim reader and this cost about 20$.
Click to expand...
Click to collapse
Hey man, I have the exact same problem, can you explain how you did that? did u use any adesive or something to secure the metal piece. Any tips would be appreciated. Thanks in advance.

guillecod said:
Hi, i have the issue with my moto g. I fix the problem manually using a little piece of metal to make sure that the pin I broke touch the Sim. But that's was my case, I recommend you to go in a technical service, they can put a new sim reader and this cost about 20$.
Click to expand...
Click to collapse
Screwed up my MG2013 sim1 with the adaptor, Moto warranty is over and they said no for repair
Tried to find a way out and used a screwdriver to raise the points but the gold points dont read the Sim any which way
I will probably look for a local shop who can replace the reader I guess

https://forum.xda-developers.com/attachment.php?attachmentid=3998359&d=1484063836
Anybody in here actually did this repair? I noticed there are differences between the new tray and my old one.

Related

Broken Sim card holder

Guys, I know someone had this problem before but I could find any resolution so I thought I'd ask if anyone has any ideas.
I bought an inFuse new off ebay. Unlocked it and have used it with Miui for about 4 months. Wonderful phone. Then did a real stupid thing. I inserted a micro Sim in a holder to test it. It worked but on trying to remove it the Sim slipped out of the holder and the holder must have pulled out one or more of the pins under the metal sheath. Now all I get is No Sim Inserted. I bent back the pins that were bent at the front and I can see 3 which now look OK. The back ones seem to show only one. I'm guessing there should be three.
I checked on line and eBay to see if it is possible to get a replacement module but seems like no. Also every Samsung phone seems to use a different module.
I'm screwed I guess. Anyone had this problem and solved it? Obviously I never bought it through AT&T so I can't try for a warranty repair. Any ideas gratefully accepted.
Thanks
looks like you will be doing sugery get your tools out and a magnifying glass!!
I had the same issue, and carefully bent the pins up like --/ then pushed my sim against the pins and into the holder so that it bent them back and made good contact with my sim. This held for a while until I tried to put a different sim in and then it no longer was making good contact. Jammed a tiny piece of paper behind my sim and it held until my replacement came in.
Hope that helps!
Also if anyone ever needs to do a warranty replacement on this issue I suggest you skip all the bull**** about the sim and tell them the damn thing wont boot. I went through so many ATT warranty morons and they always blame the sim card before defaulting to "its damaged and we cant cover it". Brick it!
Did u register the phone on Samsung.com ? It happen to me also that same stupid thing so I send it back to samsung and they fix it for free of course I was whit out a phone for like 2 weeks since I didn't have a back up phone lol
Sent from my SGH-I997 using xda premium
Do any of the other Samsung phones have this issue?
Guys, thanks for the replys. Yea back to samsung seems to be the only answer. I didn't rgister it but Ill try to do it now.
Not sure if other Samsung phones have this problem. I've looked at a bunch of replacement sim holders for other Samsungs and they all seem to be a better construction. The metal cover is much smaller and shows both rows of contacts. Also the pins look sturdier and look like it would be darn hard for them to get "picked up" but the sim adapter. The sim holder in the inFuse looks like a pretty poor design.
Did you buy it new? If you got it used maybe att will still swap it out. The warranty transfers.
Guys,
just an update on the broken sim card holder. Well unlike most other Samsung phones, the simcard holder is not a separate component on the infuse. Had the infuse been a Galaxy S etc then 10 bucks for a new bit and bingo, we are away. The infuse has everything surface mounted to one motherboard. In the end I bought a broken screen infuse and just did a heart transplant. I was traveling overseas when I bust the card holder and Samsung in 2 countries couldn't fix it because they didn't have the bits as the phone wasn't sold in those countries. In the end rather than return the phone to Samsung in the US and "lose" it for Lord knows how long I just bought a scrapper off ebay. Took me about 30 minutes to do the swop and unlock the new board.
Working like a dream again and I must say I missed it........
Happened to me a while back and I made a thread on it. was able to just swap it out at a warranty center

[Q] Broken sim card reader on my Infuse (visibly broken)

Hello.
I purchased a brand new Infuse from At&t when it came out, upgraded to a Note 2 and sold the Infuse on ebay. Then after a few days the buyer opened a claim saying it didn't read the sim card and I was forced to accept a return. When I got the cellphone back I noticed the metal plate on top of the reader was damaged and also 3 of the 6 little pins were missing (the far back ones). I suppose he damaged the reader by inserting a micro-sim adapter. By the way his ebay username is dwanderson1 BEWARE!
Anyway... now thanks to stupid ebay (and the motherf****r who broke it) i'm stuck with an expensive kind of "Galaxy player". This happened a week before moving overseas. Now I live in Lima-Peru and I have no idea where to get it fixed as I either find some sketchy repair centers or very modern expensive ones. Is the reader easy to replace? any suggestions?
Many thanks
domenicostorino said:
Hello.
I purchased a brand new Infuse from At&t when it came out, upgraded to a Note 2 and sold the Infuse on ebay. Then after a few days the buyer opened a claim saying it didn't read the sim card and I was forced to accept a return. When I got the cellphone back I noticed the metal plate on top of the reader was damaged and also 3 of the 6 little pins were missing (the far back ones). I suppose he damaged the reader by inserting a micro-sim adapter. By the way his ebay username is dwanderson1 BEWARE!
Anyway... now thanks to stupid ebay (and the motherf****r who broke it) i'm stuck with an expensive kind of "Galaxy player". This happened a week before moving overseas. Now I live in Lima-Peru and I have no idea where to get it fixed as I either find some sketchy repair centers or very modern expensive ones. Is the reader easy to replace? any suggestions?
Many thanks
Click to expand...
Click to collapse
there are several threads...here is one:
http://forum.xda-developers.com/showthread.php?t=1437536
searching google may also give you some ideas:
https://www.google.com/search?q=how...74,d.eWU&fp=6f532fb36aa93d14&biw=1628&bih=789
http://www.parts4repair.com/samsung-i997-sim-card-holder/
qkster said:
there are several threads...here is one:
http://forum.xda-developers.com/showthread.php?t=1437536
searching google may also give you some ideas:
https://www.google.com/search?q=how...74,d.eWU&fp=6f532fb36aa93d14&biw=1628&bih=789
http://www.parts4repair.com/samsung-i997-sim-card-holder/
Click to expand...
Click to collapse
Thanks, I just sold it

[Q] Help needed with Sim Card Adapter

I recently switched over to AT&T and picked up a Moto X and a Nexus 5. After getting all of my accessories in the mail for the N5 I decided to switch over to it to use it as my daily phone. But after removing the sim card tray for the Moto X I realized its a nano sim. I was going to buy a sim card adapter to switch between the two until I seen all the bad reviews. So, should I just take a lose and just spend $25 on a new sim, or does anyone know of a sim apapter that will not mess up my N5?
Not sure what you meant by messing up? Please be specific and/or link incidents relating to the N5 & Moto in question.
I've been using Noosy brand adapters for 2 of the 3 sim sizes just fine - except for the nano ... Always exercise careful when pushing the tiny tool into the pin hole.
If you insert the sim/adapater slowly & carefully into the holder, then push it in to lock - it should be fine & not moved around.
I have gotten free T-Mo sims as spare, just in case (otherwise, it's $10 or less with agents/resellers.) My understanding is that AT&T should give you a free sim if you are switching devices - but $25 is mad crazy - go to another corporate store. If you are going to switch back & forth between devices using different sized sim, use of the adapter isn't an option, it's necessary.
Another thing to note: please do not insert an empty SIM card adaptor into the SIM tray. you might end up getting the adaptor stuck inside the phone.
If you walk into a corporate AT&T store they will replace the SIM for free (and insist on activating it on the spot). If you call customer support, they will send you a free replacement SIM which has to be activated within 3 days.
Thanks! I'm going to give the adapter a try. I still want to be able to go between my Moto X and the N5.
dskw_ said:
Another thing to note: please do not insert an empty SIM card adaptor into the SIM tray. you might end up getting the adaptor stuck inside the phone.
Click to expand...
Click to collapse
Ditto on this one - I did it to my N5 and had to take it apart to get it out. My own fault for not thinking through...
With the Moto X sale going on tomorrow, I was having this same situation.
Are the Noosy brand adapters the best? I'm not that worried about price but I would prefer something from the states (Amazon Preferred). Aside from putting an empty adapter in the phone and not jamming it in quickly, is it pretty fool proof?
Is T-mobile pretty easy going with switching out a micro sim with a nano or do they charge a fee? I could also go the route of cutting it myself. Are any of the cutting tools that useful or is a steady hand manual the best policy?

Busted sim card reader. Easy to repair?

Yes, my bad. Tried to use a Sim card adapter. Bended one of the pins. Can't be bent back.
So, took it to a local repair place. He said phone is too new for parts. However, I found this on ebay:
http://www.ebay.com/itm/161383619280?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Do you guys think it is an easy repair. No, it is not under warranty because I bought it off Ebay.
Thanks in advance.
NOTE: Please don't use a sim card adapter. You are just risking destroying the sim card holder.
I never use a Sim adapter for this reason. The worst you could do is buy it and have it not work. It's worth a shot to get your phone working again. Why would you want a nano Sim? It won't support mobile wallets from what I remember and the Death Star isn't very helpful when it comes to fixing issues.
visitador02 said:
Yes, my bad. Tried to use a Sim card adapter. Bended one of the pins. Can't be bent back.
So, took it to a local repair place. He said phone is too new for parts. However, I found this on ebay:
http://www.ebay.com/itm/161383619280?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Do you guys think it is an easy repair. No, it is not under warranty because I bought it off Ebay.
Thanks in advance.
NOTE: Please don't use a sim card adapter. You are just risking destroying the sim card holder.
Click to expand...
Click to collapse
Same happened here with my D855 :crying: , have ordered the spare part hope it fits.
Jema68 said:
Same happened here with my D855 :crying: , have ordered the spare part hope it fits.
Click to expand...
Click to collapse
Ah, you better have soldering skills. I am having a repair shop do it.
Pilz said:
I never use a Sim adapter for this reason. The worst you could do is buy it and have it not work. It's worth a shot to get your phone working again. Why would you want a nano Sim? It won't support mobile wallets from what I remember and the Death Star isn't very helpful when it comes to fixing issues.
Click to expand...
Click to collapse
He probably came from a phone that took the nano previously like an ijunk or a HTC M8 and didn't want the hassle of switching out the SIM. Google wallet works with that SIM cause it worked on the M8 for me when I had it.
If you can't get It replaced I'm sure Josh at mobiletechvideos.com can do it. Just throwing out that option.
bkeaver said:
He probably came from a phone that took the nano previously like an ijunk or a HTC M8 and didn't want the hassle of switching out the SIM. Google wallet works with that SIM cause it worked on the M8 for me when I had it.
If you can't get It replaced I'm sure Josh at mobiletechvideos.com can do it. Just throwing out that option.
Click to expand...
Click to collapse
That's possible, I know Isis is very picky about what sim it has from what I've seen. I know most carriers give you a new Sim for free so that's always an option. I understand not wanting to change it for various reasons.
visitador02 said:
Ah, you better have soldering skills. I am having a repair shop do it.
Click to expand...
Click to collapse
Done, working well again
Well, the repair guy soldered a new sim card holder. However, it still does not recognize sim cards. He checked the connections and there is conductivity. He also inserted an external SD card and the phone recognizes it. It just does not recognize sim cards.
Before I sell it for parts, does anyone has any ideas? Thanks.
What brand adapter did you use. I have a noosy because I'm coming from an M8.
dxwilliams40 said:
What brand adapter did you use. I have a noosy because I'm coming from an M8.
Click to expand...
Click to collapse
mediadevil
Jema68 said:
Done, working well again
Click to expand...
Click to collapse
Sorry for the bump, just messed up my sim card reader using an adapter. I bought a replacement sim card reader on ebay but was wondering what soldering tools I would need to do this. I don't have any repair shops around me so I'm attempting to do this manually.
I got my lg g3 as a giveaway in ny and d same thing happened to me. I sent the phone to LG but they sent it back saying that its unrepairable. I purchase d sim tray from lg and had a local repair shop put it in in 30 minutes. My phone works perfect. Are u in NY?
XMEN+ said:
I got my lg g3 as a giveaway in ny and d same thing happened to me. I sent the phone to LG but they sent it back saying that its unrepairable. I purchase d sim tray from lg and had a local repair shop put it in in 30 minutes. My phone works perfect. Are u in NY?
Click to expand...
Click to collapse
No, I'm in MN. How do you go about finding a local repair shop? I've ordered a new sim tray from ebay but am having a hard time googling a repair shop locally.
visitador02 said:
Ah, you better have soldering skills. I am having a repair shop do it.
Click to expand...
Click to collapse
How much did it cost to get repaired?
same thing happened to my G3. Sent it directly to LG and they put in a new sim part. Not covered by warranty. It was worth it.
Thank you so much for letting us know about this. Currently I have an adapter from China coming lol. Only. 80 cents. $150 for shipping lol jk. Is it possible for the people that used one didn't do it softly or properly?
Sent from my LG-D850 using XDA Free mobile app
This already happened to me on my last G3, and the repair was a #@$. I ended soldering some old iPhone 3G pins over the LG G3 busted ones. And the phone works fine.
When this happened to me there weren't spare parts yet for the G3. And seeing the pins you had to solder on the spare part, i must say its going to be a hard work. I will recommend taking it to a person with high level soldering skills. Cause you can easily damage your motherboard.
Also, this happened to me due to a SIM adapter (NanoSIM 4FF to MicroSIM 3FF), you can tear those pins real easily. Since i travel from US to Mexico a lot, im constantly changing SIM cards. So i had to replace my SIMs to a MicroSIM 3FF size.
JeffDC said:
same thing happened to my G3. Sent it directly to LG and they put in a new sim part. Not covered by warranty. It was worth it.
Click to expand...
Click to collapse
How long did it take LG to repair your phone and for you to get it back roughly? Also wondering how much it costed you being that it was out of warranty. I have two broken prongs on my Sim reader and am looking to get it fixed asap! Thanks.
Justin Kurey
JustinKurey said:
How long did it take LG to repair your phone and for you to get it back roughly? Also wondering how much it costed you being that it was out of warranty. I have two broken prongs on my Sim reader and am looking to get it fixed asap! Thanks.
Justin Kurey
Click to expand...
Click to collapse
It was about a 7-10 days. I made arrangements directly with LG-USA, via their 800 number, which was provided to me back in early Aug. I'd provide the number, but it has been displaced in an office move.
JeffDC said:
It was about a 7-10 days. I made arrangements directly with LG-USA, via their 800 number, which was provided to me back in early Aug. I'd provide the number, but it has been displaced in an office move.
Click to expand...
Click to collapse
How much did it cost to send it off to LG?

Safe to use a cutdown SIM card?

I just received my unlocked A9 this afternoon. I had planned to cut down my AT&T SIM from my M7 to fit the A9, but I read in the instructions specifically to *not* do that. Is that really a concern? Do I need to go out and get myself a specific SIM card or can I safely cut down my M7 SIM and use it in the A9?
Thanks,
Craig
csetera said:
I just received my unlocked A9 this afternoon. I had planned to cut down my AT&T SIM from my M7 to fit the A9, but I read in the instructions specifically to *not* do that. Is that really a concern? Do I need to go out and get myself a specific SIM card or can I safely cut down my M7 SIM and use it in the A9?
Thanks,
Craig
Click to expand...
Click to collapse
I'm always cutting my sim cards when I need to, they ask you not to cut it because you might break it or take off the metal slide by mistake
I don't know about at&t but if it cost a lot to have new sim card try to cut it and if you fail you can buy new one anyway
you can look in amazon for sim cards cutter which will help you to cut it sharply.
I cut the sim cards by scissor when I need
muhammaf1992 said:
I'm always cutting my sim cards when I need to, they ask you not to cut it because you might break it or take off the metal slide by mistake
I don't know about at&t but if it cost a lot to have new sim card try to cut it and if you fail you can buy new one anyway
you can look in amazon for sim cards cutter which will help you to cut it sharply.
I cut the sim cards by scissor when I need
Click to expand...
Click to collapse
Thanks. I ended up giving it a try (with a SIM cutter). Unfortunately it didn't work. I went to the AT&T store this morning and they took care of me for no cost.
csetera said:
Thanks. I ended up giving it a try (with a SIM cutter). Unfortunately it didn't work. I went to the AT&T store this morning and they took care of me for no cost.
Click to expand...
Click to collapse
That's too bad it didn't work out. I have an an older cut SIM that I use in mine and it works OK.
I use cut sims all the time, only danger I see is you don't know what you are doing, flake of metal falls off and shorts, jams slot etc. Basically, and I get it, there is more chance for the average user to screw something up, so they don't want you to do it! Not that it wont work.

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