Moto G XT1033 not starting, seems dead. - Moto G Q&A, Help & Troubleshooting

Hi,
I have Moto G XT1033 Indian version, Few days ago I unlocked my device and installed Lollipop 5.0.1 using this thread (http://forum.xda-developers.com/moto-g/general/guide-convert-brazilian-firmware-gpe-5-t2969472), So the device turned into XT1032 GPE with single sim functionality. It was working perfectly, Then I decided to return to the stock ROM, so downloaded the gpe 4.4.4 rom and installed using this thread (http://forum.xda-developers.com/moto-g/general/guide-xt1033-downgrade-lollipop-5-0-to-t2969729), it was fine, Though there was an small issue at this time, when I start the device the display was getting flickered, But If I lock the phone for 5 secs and unlock, it goes, Else everything was ok. After that I downloaded the 4.4.2 with stock files for XT1033 and flashed my device using this thread (http://forum.xda-developers.com/moto-g/general/xt1033-t2821556) which turned my device into XT1033 from XT1032 with 4.4.2.
Then I got the update of 4.4.4 in my device so downloaded it. When I clicked on install, it was saying the charge should be more that 25%, I had 23% that time. I put the device in charging, When it came in 30% to 35%, again clicked on install update while it was in charging, It started installing the updates, Everything fine till then, I did not follow the device for few mins , After that I saw the there was no light in the screen in the device, I thought it might updated and shut down.
Now the problem is I can not turn my device on. My attempts..
1) Hold power key for a long time
2) Volume key down+power key for 2 mins,3mins, at least to enter into bootloader mode.
3) Putting on charge for more than a hour.
Nothing worked for me. It seems to me totally dead. Any help is appreciated, thanks in advance!!!

It won't turn anymore... Corrupted motoboot partition. It corrupted when you tried to update via OTA... It is the only way that can happens by the way.
Now you'll need to wait the official release and the know famous MBM CI 5 to get your device online again.
Sorry =/

Can I use 4.4.4: MBM-CI_4.4.4 ?
felipeap said:
It won't turn anymore... Corrupted motoboot partition. It corrupted when you tried to update via OTA... It is the only way that can happens by the way.
Now you'll need to wait the official release and the know famous MBM CI 5 to get your device online again.
Sorry =/
Click to expand...
Click to collapse
Did you mean, When I tried to update the system to 4.4.4 given by the OTA, it crashed? Can I use this one (4.4.4: MBM-CI_4.4.4)?
Regards.

Estimated release date of MBM CI 5 ?
Can anybody please tell me what is the estimated release date of MBM CI 5 ? Should I visit the Motorola Service Centre ? Though the it will not cover the warranty any more. I can not see my phone as a dead brick any more. Any help please! Thanks in advance.

k_allol said:
Can anybody please tell me what is the estimated release date of MBM CI 5 ? Should I visit the Motorola Service Centre ? Though the it will not cover the warranty any more. I can not see my phone as a dead brick any more. Any help please! Thanks in advance.
Click to expand...
Click to collapse
There isn't a definitive date set for the release of the specific files. I'm sure the devs will grab it the moment it's available and work their magic.
Be patient and check the forum daily/weekly. Alternatively you can take it to motorola and they may be able to fix it for a price, or just get a cheap and cheerful phone while you wait (I bought a cheap nokia)
But there are a lot of moto g users here also waiting for the devs to help us out - I miss my moto g

Related

Moto G won't Boot after flashed KK 4.4.4

Guys, As of curiosity i tried to flash the Brazil lollipop version for out mobile. After that i tried to downgrade KK 4.4.2 and also succeeded in that also. But when i try to flash KK 4.4.4 my phone competently turned off (My battery is 30 % only while i flashed). When try to turn the phone on only empty black screen. No sign of boot. So i kept my phone for 8 - 9 Hrs charge but after that also no success.
Tried to hold down the power button for 2 min while charging - No result
But my notification LED is blinking when i hold down the power button.
Is my phone in coma or ????
Guys plz help me.
Thanks in advance
rockstarckarthik said:
Guys, As of curiosity i tried to flash the Brazil lollipop version for out mobile. After that i tried to downgrade KK 4.4.2 and also succeeded in that also. But when i try to flash KK 4.4.4 my phone competently turned off (My battery is 30 % only while i flashed). When try to turn the phone on only empty black screen. No sign of boot. So i kept my phone for 8 - 9 Hrs charge but after that also no success.
Tried to hold down the power button for 2 min while charging - No result
But my notification LED is blinking when i hold down the power button.
Is my phone in coma or ????
Guys plz help me.
Thanks in advance
Click to expand...
Click to collapse
Go into bootloader mode, and click the green link in my signature to see the guide
for downgrading to 4.4.4, and may I ask why you decided to downgrade, the article warned you about that
AgentChaos said:
Go into bootloader mode, and click the green link in my signature to see the guide
for downgrading to 4.4.4, and may I ask why you decided to downgrade, the article warned you about that
Click to expand...
Click to collapse
I try reflash 4.4.4. Retail Brazil, but no work only show white screen with WARNING, and no run system, any idea...
AgentChaos said:
Go into bootloader mode, and click the green link in my signature to see the guide
for downgrading to 4.4.4, and may I ask why you decided to downgrade, the article warned you about that
Click to expand...
Click to collapse
he cant go into bootloader as mentioned...he hardbricked his device...we have to wait for factory images of moto 5.0 to fix this
yeshwanthvshenoy said:
he cant go into bootloader as mentioned...he hardbricked his device...we have to wait for factory images of moto 5.0 to fix this
Click to expand...
Click to collapse
well if cant go into bootloader mode then the 5.0 firmware image is useless
AgentChaos said:
well if cant go into bootloader mode then the 5.0 firmware image is useless
Click to expand...
Click to collapse
the guy who made uncorrupted bootloader tool uses factory images to make the tool he said so himself on the thread so we are waiting 5.0 firmware images.... know well before u can conclude
No Network
Guys... same here out of curiosity i also did flashing 5.0 on my asian Xt 1033 but after flashing I was greeted with No network on both of my sim cards and now i have downgraded to asian 4.4.4 but still no network, although wifi was and is working properly... Bluetooth too working... please help guys... i haven't modified any files in any firmware.
hunterhere said:
Guys... same here out of curiosity i also did flashing 5.0 on my asian Xt 1033 but after flashing I was greeted with No network on both of my sim cards and now i have downgraded to asian 4.4.4 but still no network, although wifi was and is working properly... Bluetooth too working... please help guys... i haven't modified any files in any firmware.
Click to expand...
Click to collapse
I think your imei is erased..check your imei..*#06#

Moto G LTE XT1045 updated to Lollipop rolled back to Kitkat

Okay, so I recently bought a used Moto G LTE, seller said it would be on Lollipop 5.1. When I received it, it had been rolled back to 4.4.4. Hence the screen ripple at every boot up (which persists until the phone is locked and then unlocked) that almost gave me a heart attack the first time. A little googling later I learn this happens because while you can downgrade android the upgraded version's bootloader remains. So last night I finally got around to rooting since I just can't go from a rooted phone to living with a non rooted one, feels like my phone has a noose around it. Anyway I wanted to know if it's safe to flash CM on my phone now or should I reupgrade to 5.1 first? And if I should is there a way to get it to update OTA again? If not any suggestions where to find the firmware? I just want to feel free to flash roms without bricking my phone. Here is a screenshot of my About Phone, in case someone needs it to help, imgur.com /v8iLOU7
electriceccentric said:
Okay, so I recently bought a used Moto G LTE, seller said it would be on Lollipop 5.1. When I received it, it had been rolled back to 4.4.4. Hence the screen ripple at every boot up (which persists until the phone is locked and then unlocked) that almost gave me a heart attack the first time. A little googling later I learn this happens because while you can downgrade android the upgraded version's bootloader remains. So last night I finally got around to rooting since I just can't go from a rooted phone to living with a non rooted one, feels like my phone has a noose around it. Anyway I wanted to know if it's safe to flash CM on my phone now or should I reupgrade to 5.1 first? And if I should is there a way to get it to update OTA again? If not any suggestions where to find the firmware? I just want to feel free to flash roms without bricking my phone. Here is a screenshot of my About Phone, in case someone needs it to help, imgur.com /v8iLOU7
Click to expand...
Click to collapse
Hi.
In my xt1040, i can flash CM 12 lollipop or a stock rom based from kitkat 4.4.4 without problems (I have a updated bootloader), to get OTA updates again, its necessary flash the stock rom (KK or LP), without root, PURE stock (with all "bloatware").
Now im using a optimized rom from:
http://forum.xda-developers.com/moto-g/4g-development/rom-stock-motorola-4g-lollipop-rom-t3142816
No bugs, amazing battery life, and a pure stock, no "bloatware", great ram management.
Sorry for bad english.
electriceccentric said:
Okay, so I recently bought a used Moto G LTE, seller said it would be on Lollipop 5.1. When I received it, it had been rolled back to 4.4.4. Hence the screen ripple at every boot up (which persists until the phone is locked and then unlocked) that almost gave me a heart attack the first time. A little googling later I learn this happens because while you can downgrade android the upgraded version's bootloader remains. So last night I finally got around to rooting since I just can't go from a rooted phone to living with a non rooted one, feels like my phone has a noose around it. Anyway I wanted to know if it's safe to flash CM on my phone now or should I reupgrade to 5.1 first? And if I should is there a way to get it to update OTA again? If not any suggestions where to find the firmware? I just want to feel free to flash roms without bricking my phone. Here is a screenshot of my About Phone, in case someone needs it to help, imgur.com /v8iLOU7
Click to expand...
Click to collapse
You'll have to wipe the system anyway, updating it will be a waste of time...

My Moto G (XT1032) is dead after OTA update.....

I was facing problems like lags and battery/memory leaks since i got my MOTO G (XT1032) updated to 5.0.2. Then i received 5.1 but no improvement. Unfortunately, my device not going to receive 5.1.1, then i decided to downgrade it to 4.4.4. But again, my brother updated it with OTA 5.0.2 and while installation it went all black. Just LED blink while charging or using key combinations but not getting bootloader/fastboot. It is completely dead. MOTO Care say we need to change motherboard but it's not an hardware issue. So please, if someone know what is the actual issue, kindly help me.
warrior6124` said:
I was facing problems like lags and battery/memory leaks since i got my MOTO G (XT1032) updated to 5.0.2. Then i received 5.1 but no improvement. Unfortunately, my device not going to receive 5.1.1, then i decided to downgrade it to 4.4.4. But again, my brother updated it with OTA 5.0.2 and while installation it went all black. Just LED blink while charging or using key combinations but not getting bootloader/fastboot. It is completely dead. MOTO Care say we need to change motherboard but it's not an hardware issue. So please, if someone know what is the actual issue, kindly help me.
Click to expand...
Click to collapse
maybe because of bootloader..?
You flashed Bootloader repeatedly with different versions. OTA Updates also included Bootloader upgrade. You have hard-bricked your phone.
Motherboard does indeed need to be replaced, alternatively join all the other lost souls in this thread who have been waiting for almost a year for a fix:
http://forum.xda-developers.com/moto-g/help/how-to-revive-hard-bricked-moto-g-t2833798​
no fastbooty, no fixy
lost101 said:
You flashed Bootloader repeatedly with different versions. OTA Updates also included Bootloader upgrade. You have hard-bricked your phone.
Motherboard does indeed need to be replaced, alternatively join all the other lost souls in this thread who have been waiting for almost a year for a fix:
http://forum.xda-developers.com/moto-g/help/how-to-revive-hard-bricked-moto-g-t2833798​
Click to expand...
Click to collapse
1). What if I get it's "BOOT IC" (instead of whole motherboard) replaced for a new one ? Will it work?
2). And what does this mean "FAILED (blank-flash:sdl-transfer-image:sdl-hello:invalid HDLC frame)" ?
warrior6124` said:
1). What if I get it's "BOOT IC" (instead of whole motherboard) replaced for a new one ? Will it work?
2). And what does this mean "FAILED (blank-flash:sdl-transfer-image:sdl-hello:invalid HDLC frame)" ?
Click to expand...
Click to collapse
If no-one responds here, I suggest you ask your questions in the 'Hard-Brick' thread I linked to. Regarding, solution (1) - I've never heard it proposed before, but I'm no expert in this area.
Same problem((((
Moto G (XT1032/Falcon) - Unbrick
After a whole long disappointing year of trying hands on my Moto G to unbrick it, I found a thread to unbrick it and succesfully did it.
Here is the link to XDA thread which helped me recover my device : http://forum.xda-developers.com/moto-g/help/how-to-unbrick-moto-g-falcon-t3394788
If any of the Moto G user wants to recover his/her dead Moto G, he/she must visit the link given above.
I hope it will also work for you guys.
GOOD LUCK!!!

[GUIDE] Sideloading Nougat on your G4+, from any firmware version. (e.g MPJ24.139-48)

NO PC REQUIRED AT ALL FOR THIS TUTORIAL!
READ ME: I am not responsible for bricked/damaged devices from following this procedure. It should be safe, if done right on the supported models. This does not void your warranty, but it is soak test firmware, meaning that it is beta software, and might have bugs/issues. I haven't noticed any myself, however.
Alright, I am aware that there are already videos describing how to install Nougat, but this is a (fairly) easy to follow text tutorial.
Step 1: Make sure your running the latest Marshmallow.
Before you can install the Nougat update, you have to make sure that you are running the latest Marshmallow firmware for your device. If your phone is running the MPJ24.139-63 firmware, you are good to go. Anything lower, and you will have to update your firmware, either manually, or through the OTA checker.
UPDATE: Download this file and flash it in recovery the same way that you install Nougat, to update to the latest Marshmallow firmware, if you are on anything lower than MPJ24.139-63: https://docs.google.com/uc?export=download&confirm=mkUs&id=0BzpjDRtfDv8PdER0cml3VzRHZTA
Step 2: Download the Nougat OTA File.
Follow this link to download the Nougat OTA file: http://downloadmirror.co/Uq5/Blur_Version.24.31.64.athene.retail.en.US.zip
Step 3: Boot into Recovery.
You have to boot into recovery to sideload this OTA file. First, power off the device completely. When it is completely powered down, hold the Volume Down button, and then the power button, not letting go of either button, until an Android appears, with a bunch of text. You are now in Fastboot Mode. Press the Volume Down button until you see Recovery Mode, then hit the power button.
Step 4: Install.
Once you are in Recovery, you may see an Android logo again, with the text "No Command" below it. What you need to do here is hold the power button, and whilst holding the power button, press Volume Up, to access the menu. It is easy from here. You need to select the option to install update from SD Card, using the Volume buttons for navigation, and Power to select. From there, you find where you downloaded the BLUR_VERSION.24.31.64.ATHENE.RETAIL.EN.US.ZIP file, and select it. It will start installing the official Nougat OTA. Give it some time, upwards of 15 minutes to install. Once it has complete, simply select the Reboot system now option, and if all went well, you should see the "Android is upgrading" screen, and now you are running official Nougat soak test on your G4.
NOTES - The install may hang on the "Patching system image after verification." message. Give it around 5-10 minutes, it will eventually pass that stage.
I can't guarantee that this method will work on all G4 variants. I can confirm it works on a UK Retail XT1622, however.
This may make it harder to install the stable official Nougat when that releases worldwide, I am not sure yet if it affects the upgrade path to the stable firmware.
KNOWN ISSUES
I actually have not found any issues with this firmware yet, it appears VERY stable for a soak test build. If you have come across any, or need help, comment below.
COMPATIBLE MODELS
These models have said to have had success with this update.
XT1643 - Moto G4 Plus Dual-SIM (India)
XT1640 - Moto G4 Plus Dual-SIM (Brazil)
XT1642 - Moto G4 Plus
XT1622 - Moto G4
XT1626 - Moto G4 (India)
@LoopingCreeper is your 1622 a single sim? I have a 1622 single sim from tesco and I haven't received the 6.0.1 ota to 139-63 probably cause I'm not on the retgb software channel. Did you get the ota pushed to your phone ?
when i try to apply update from SD, m getting error 'internal and extenal memory not found'..i tried mounting SD card but i am still geting this error. how to resolve this error?
Is there any other way to install this update on my device.
I am from Brazil and am currently using 139-50 version of firmware...
I cant update to 139-63 with the method describe, when trying to update the zip file to MM 63 i get a message saying that expected version should be 139-23.
Anyway to upgrade to 139-63 from 139-50? No ota available.
Thanks guys
Im using xt1641 and its working properly
sonicxd64 said:
Im using xt1641 and its working properly
Click to expand...
Click to collapse
This the Canadian version? I also have xt1641 single sim im with koodo
Sent from my Moto G (4) using XDA-Developers mobile app
LoopingCreeper said:
NO PC REQUIRED AT ALL FOR THIS TUTORIAL!
READ ME: I am not responsible for bricked/damaged devices from following this procedure. It should be safe, if done right on the supported models. This does not void your warranty, but it is soak test firmware, meaning that it is beta software, and might have bugs/issues. I haven't noticed any myself, however.
Alright, I am aware that there are already videos describing how to install Nougat, but this is a (fairly) easy to follow text tutorial.
)
Click to expand...
Click to collapse
Actually, according to motorola, the first part is not true. Flashing an ota zip file will void your warranty. That is the official motorola answer. Especially for unreleased software.
You may not like it or agree, but they have stated this many times in the past
I prefer to wait for the final version.
I cannot upgrade to the latest MM. It asks me for the firmware version 139-23.4 and I'm on 23.2 (XT1641, retca). is there another package to upgrade? Thanks.
Any loss of data?
Do I really have to take a backup.. and can we install it from twrp?
sonicxd64 said:
Im using xt1641 and its working properly
Click to expand...
Click to collapse
Canadian or other country? I too have the XT1641 from Virgin Mobile in Canada
caiotmoraes said:
I am from Brazil and am currently using 139-50 version of firmware...
I cant update to 139-63 with the method describe, when trying to update the zip file to MM 63 i get a message saying that expected version should be 139-23.
Anyway to upgrade to 139-63 from 139-50? No ota available.
Thanks guys
Click to expand...
Click to collapse
Did you found a solution?
Sent from my Moto G (4) using Tapatalk
Should I be concerned if it's on "Verifying update package..." for well over 30 minutes?
Okay. I can now confirm that it works on XT1644 [US]. I'll upload screenshots later.
All the screenshots I took when my G4 Plus got into Nougat from side loading. So far, no bugs and it's extremely smooth. No lag or performance issues so far.
EDIT: I have more screenshots. If you want em, tell me and I'll post it. These are the last screenshots you'll see of the Stock Rom from me, I'm going to Resurrection Remix.
daeshawn said:
This the Canadian version? I also have xt1641 single sim im with koodo
Sent from my Moto G (4) using XDA-Developers mobile app
Click to expand...
Click to collapse
Mexican one, single sim
Verifying update package
justtrying591 said:
Should I be concerned if it's on "Verifying update package..." for well over 30 minutes?
Click to expand...
Click to collapse
I have the same issue for almost 5 hours, how long did it take for it to start working for you?
I hope you know something because I 'm afraid I broke it.
Thanks already
Verifying update package Moto G4 Plus
Hey, my phone has been Verifying update package for 6 hours by now, do you have any idea what I can do, because I am afraid I broke it?
Thanks
dvd2590 said:
I have the same issue for almost 5 hours, how long did it take for it to start working for you?
I hope you know something because I 'm afraid I broke it.
Thanks already
Click to expand...
Click to collapse
dvd2590 said:
Hey, my phone has been Verifying update package for 6 hours by now, do you have any idea what I can do, because I am afraid I broke it?
Thanks
Click to expand...
Click to collapse
Ok, so after 1 hours, I just abruptedly restarted my phone and waited 10 more minutes, and it finished up. It actaully works. I'm not sure what's going on in the background...
MPJ24.139-63 provided link is broken
I have the xt1641 and I'm on MPJ24.139-23.4
Does someone know where can I download the file to install MPJ24.139-63 ???
Thanks.
LipsumX said:
I have the xt1641 and I'm on MPJ24.139-23.4
Does someone know where can I download the file to install MPJ24.139-63 ???
Thanks.
Click to expand...
Click to collapse
http://www.mediafire.com/?1o9sh0vi8idbav3

samsung note edge keeps restarting

my samsung note edge keeps restarting every after 2-3 seconds,iv changed batteries,tried to factory reset or reboot and failed....when i plug it into the charger it just keeps flashing the battery with avibration non stop...sadly iv only used the phone for about 3 months...what can i do.
xhozi said:
my samsung note edge keeps restarting every after 2-3 seconds,iv changed batteries,tried to factory reset or reboot and failed....when i plug it into the charger it just keeps flashing the battery with avibration non stop...sadly iv only used the phone for about 3 months...what can i do.
Click to expand...
Click to collapse
Hey Xhozi,
Sorry to hear about that bootloop issue.
For starters if it is a brand new phone with warranty, give it back and get it repaired. They might give u a brand new one (if they do then please dont upgrade it to Android 6).
(At your own risk ->)if you don't have warranty, try downgrading the boot loader and System to Android 5.1.1.
If that doesn't work then, i don't know what to do. Cause I am having the same issue, weirdly if i keep mine in the freezer it works for an hour or half and then again restarts .
Unix_Dominator said:
Hey Xhozi,
Sorry to hear about that bootloop issue.
For starters if it is a brand new phone with warranty, give it back and get it repaired. They might give u a brand new one (if they do then please dont upgrade it to Android 6).
(At your own risk ->)if you don't have warranty, try downgrading the boot loader and System to Android 5.1.1.
If that doesn't work then, i don't know what to do. Cause I am having the same issue, weirdly if i keep mine in the freezer it works for an hour or half and then again restarts .
Click to expand...
Click to collapse
There is a long thread concerning this issue, and for me I got the problem solved, but you never know. Just see here https://forum.xda-developers.com/note-edge/help/mm-update-lockscreen-set-to-fingerprint-t3366375 and give it a try.
Reboot Problem
Dear All,
i have note edge verizon mobile and use in indian network,
when reach battery in 20% and down, phone restart start.
is this battery problem ? ya others.
can i downgrade 6.0.1 to 4.4.4 firmware update?
after this official 4.4.4 update via odin, is that use again indian sim card in phone ?
other wise unlock again ?
please help.......

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