[Completed] Help my samsung galaxy s5 won't send or receive messages - XDA Assist

Hi I bought2 samsung S5's on the net opened them Xmas day as one was for myself and the other a gift. Neither of them can send or receive any texts or multi media. When sending a txt it says message sent but no one is receiving them? When sending a multi media it says aessage about network not avail (or to that effect can't remember exact message) I have contacted the network and they can't figure it out except our network is scrambled as this area is 3G but were getting 4g on the phones? Also when trying to change network settings it says on auto mode and won't let you choose any others(Optus told us that's not supposed to happen) any ideas how to fix these problems? Don't want to waist lots of money on things we can't use? Please help!!!!

XDA Visitor said:
Hi I bought2 samsung S5's on the net opened them Xmas day as one was for myself and the other a gift. Neither of them can send or receive any texts or multi media. When sending a txt it says message sent but no one is receiving them? When sending a multi media it says aessage about network not avail (or to that effect can't remember exact message) I have contacted the network and they can't figure it out except our network is scrambled as this area is 3G but were getting 4g on the phones? Also when trying to change network settings it says on auto mode and won't let you choose any others(Optus told us that's not supposed to happen) any ideas how to fix these problems? Don't want to waist lots of money on things we can't use? Please help!!!!
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SMS problem on T-Mobile US

I'm having issues with my Touch Pro on a T-Mobile US account. It fails to send texts alot, and I get that "Message was not sent. Try again?" prompt.
Does anyone know why this is happening, or a possible solution?
mentis said:
I'm having issues with my Touch Pro on a T-Mobile US account. It fails to send texts alot, and I get that "Message was not sent. Try again?" prompt.
Does anyone know why this is happening, or a possible solution?
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Knock on wood I have not had the issue with T-Mobile USA so far. Try a soft reset?
I've tried a soft-reset. This problem seems intermitent and I can't seem to sort it out. It was like this out of the box but then seemed to start working so I disregarded it but now it's doing it again.
i dont have the touch pro (yet) but i have the same problem with my touch cruise. It is most likely since we are only on Edge which doesnt have enough bandwidth for SMS, data, and phone. So when data is connected i have times when this problem occurs. I did find a work around though that is easier than soft resetting.
Send the SMS, if you dont get the alert message saying its been sent within like 5~10 secs I will use the phone to call someone (i call my voicemail).
After about 10~30 seconds i get the alert telling me my message was sent.
Annoying yes but better than a soft reset each time
i just got my touch pro and also use t mobile in san francisco. so far no problems with txt or voice calls.
mentis said:
I'm having issues with my Touch Pro on a T-Mobile US account. It fails to send texts alot, and I get that "Message was not sent. Try again?" prompt.
Does anyone know why this is happening, or a possible solution?
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Click to collapse
Same problem here but in the Netherlands using T-Mobile. After this problem occurred I tried searching the internet but didn't found a solution. After about 30 minutes I tried it again and it worked
It could be having some sort of connection issues, might try having T-Mo verify the internal settings that its using to send the information. It almost might be your signal changing from H to G to E or something that is kicking out the SMS? Not sure but might be something worth looking into
I haven't been having any issues with my Touch Pro on the US network. However, when I bought my wife her LG Secret, we had the exact same issue. Easy resolution...call customer service. They have a department that specializes in phones not sold for the T-Mobile network. The department pushed two .exe files to my wife's phone, and got both SMS and MMS issues resolved.
The good news is we aren't the only ones buying outside of what T-Mo offers. So many people do that they have their own department to support us with no issues. They were a great resolution to our frustrations.
Good luck.
10332007 said:
It could be having some sort of connection issues, might try having T-Mo verify the internal settings that its using to send the information. It almost might be your signal changing from H to G to E or something that is kicking out the SMS? Not sure but might be something worth looking into
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I think you are right. During browsing I noticed the same problems, my network changes from H to G and back. For a small period the connection will be lost, maybe that was the moment I wanted to send my SMS.
Is it possible to assign H for my preferred data connection?

[Q] cant call or txt in roaming

I am on the sprint network and have a samsung transform. When i go into roaming where i work, my phone shows that i have full service in roaming. I try to make a phone call it says connecting and then is followed by the screen like i hungup on the person. I try to send a txt and i get error code 97. I had a lg lotus dumb phone and it worked in the exact same area. I contact sprint and they read off the script of basic troubleshooting and then after all of that I got my intercept replaced 3x and then they gave me the transform. I called yesterday and they sent me to the exelations department and told me the phones are designed to do this and that there is nothing they can do for me. Please if anyone knows how to get my phone to work in these areas help... I thought about buying roam control to force my phone into roaming but if i cant call or txt why would i do this? Unless the app would force me on a different tower maybe. It is a very rural area lots of cows and no 3g lol but i should be able to use simple call and txt features right?

[Q] SMS/MMS Help Please

I got the nexus s from Rogers Canada so it is the 9020A i believe.
When I send a text message in Korean to my friends who are on Telus network, they get a bunch of ????????? instead of the actual message.
And also when I send them like a picture message then can't see the picture either. When they send me stuff then I receive everything fine.
I have not tried with other networks buts when I send stuff to my friends that are on Rogers network (same as me) then they get everything fine.
I never had this issue with Telus before when I was using the crappy LG GW620R which I also bought from rogers. Is the error happening because the Nexus S is unlocked? Does anyone know how to resolve this issue?
Thank you.
I had a similar issue as well but my suspicion was that my receipients were using CDMA dumbphones so they were unable to recognize Korean text messages.
I forget the exact name of the text message type but 7-bit type supports up to 160 latin language characters per message. And the text message type that korean (and maybe other languages) text message uses supports up to 70 characters per message.
Anyways what I'm trying to say is that my friends with iphone, android and blackberry (with east Asia language pack installed) had no problem receiving korean text messages. But my CDMA dumbphone-using friends couldn't receive properly.
As for the mms issue, it was the same thing but it happened to me when my Messaging application had the "black background" option enabled. My CDMA dumbphones using friends said they got the mms,but see nothing but black background. This was when I "patched" (installed this zip in recovery) to bring the black background option. Now, most custom roms have this option without separate patching, and I don't seem to have this issue anymore but I will have to verify once more.
Anyways that was a lot of mumbo jumbo,but hopefully it can help you find your answers.
Sent from my Nexus S using XDA Premium App
Thanks for the reply... But my friends from the mentioned provider are using gsm phones just like me. One is on the iphone 4 and the other is on lg new chocolate... as mentioned, on my previous android phone, I never had this issue with them.. This is why I was wondering if it is the Nexus S problem and if there are any solution around it.

[Q] Outgoing call/text do not work on Kyocera Brigadier

Hi all,
I wanted to create a dedicated thread to what have been scatteredly reported by other users in various generic threads when unlocking the Kyocera Brigadier. Mine is rooted (4.4.2, software version 1.102VZ, Kernel 3.4.0-g42c25d8, Build #KOTH49H) with a T-Mobile plan. The original carrier for the device was Verizon. I applied that trick to unlock APN settings. It worked pretty well (I've used kingroot instead of debloater). The Data (4G LTE) is now blazing fast and I can receive call and text messages. However, I can't make outgoing call/text. Below are some details:
Outgoing call: The phone application continuously indicates "CALLING..." but it is stuck there. If this is the first call after a reboot I also have the message "Error while searching for network". Then, I try to tap the "End Call" button but that do not close the phone app. The only way to unfreeze the app is to wait for an incoming call. About 1 restart out of 10 gives the error message "Unfortunately the process com.android.phone has stopped".
Outgoing text message: I systematically get the Error "Cause Code 0"
A factory reset do not solve the issue.
I would be very gratefull if a pro could help.
Not getting a lot of help on this, eh? I have the same problem with mine, I wish I had done more research before I bought the phone. I guess all I can do now is put the paperweight back in the box until either someone makes a rom for it or i figure out how to do it.
is your 4g lte is t-mobile's or else? what band is t-mobile's 4g?
did you try 3g or global and tested call/sms?
im outside usa my local sim is working on 3g out/coming calls and sms are fine but no 4g yet....
i hope someone will help you
I am on the Rogers network in Ontario, Canada. Wireless internet works perfectly, I get 4g, and can receive calls and texts, but I am unable to send either. Rogers was no help, they said it was a software issue. Downloading different phone and texting apps did nothing. The bloody wireless companies locking phones down is a complete pain in the ass.
grimy55 said:
Hi all,
I wanted to create a dedicated thread to what have been scatteredly reported by other users in various generic threads when unlocking the Kyocera Brigadier. Mine is rooted (4.4.2, software version 1.102VZ, Kernel 3.4.0-g42c25d8, Build #KOTH49H) with a T-Mobile plan. The original carrier for the device was Verizon. I applied that trick to unlock APN settings. It worked pretty well (I've used kingroot instead of debloater). The Data (4G LTE) is now blazing fast and I can receive call and text messages. However, I can't make outgoing call/text. Below are some details:
Outgoing call: The phone application continuously indicates "CALLING..." but it is stuck there. If this is the first call after a reboot I also have the message "Error while searching for network". Then, I try to tap the "End Call" button but that do not close the phone app. The only way to unfreeze the app is to wait for an incoming call. About 1 restart out of 10 gives the error message "Unfortunately the process com.android.phone has stopped".
Outgoing text message: I systematically get the Error "Cause Code 0"
A factory reset do not solve the issue.
I would be very gratefull if a pro could help.
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Click to collapse
mine only got 3g from celcom malaysia prepaid,but can use all that feature,only need to unlock that 4g,tried many method but still cant do 4g

Server unavailable when making calls

Hi I'm having no luck dealing with net 10, and I'm hoping I can get some assistance from you fellas here at xda . About a week ago my phone stopped making calls, when I try to dial out it says server unavailable. I can make texts when I send them it says sending forever but the text still goes through. I can receive texts , cannot receive calls and my internet works perfect. Net 10 is thoroughly convinced that I have a defective phone and after they have provisioned it 10 times nothing has changed . They had me factory reet, then after that failed has informed me I have a faulty device. So I bought another one and what do you know see problem .
Besides the fact that these people I don't think know anything about what they are talking about I am going nuts.
Here's what I have tried and some info I think may help
I have turned off volte and enhanced calling . Nothing happens .
My phone is the tcl lx
Net 10 Verizon sim
In phone info everything is right but voice network type says unknown
I have never seen this before but in shortcut maker I had 6 separate operator plugins activities. After whiping phone 2 remain the first just crashed second pops up a box saying switching to lte for better voice quility
Thanks I can provide any info if it will help

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