I'm having issues with my Touch Pro on a T-Mobile US account. It fails to send texts alot, and I get that "Message was not sent. Try again?" prompt.
Does anyone know why this is happening, or a possible solution?
mentis said:
I'm having issues with my Touch Pro on a T-Mobile US account. It fails to send texts alot, and I get that "Message was not sent. Try again?" prompt.
Does anyone know why this is happening, or a possible solution?
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Knock on wood I have not had the issue with T-Mobile USA so far. Try a soft reset?
I've tried a soft-reset. This problem seems intermitent and I can't seem to sort it out. It was like this out of the box but then seemed to start working so I disregarded it but now it's doing it again.
i dont have the touch pro (yet) but i have the same problem with my touch cruise. It is most likely since we are only on Edge which doesnt have enough bandwidth for SMS, data, and phone. So when data is connected i have times when this problem occurs. I did find a work around though that is easier than soft resetting.
Send the SMS, if you dont get the alert message saying its been sent within like 5~10 secs I will use the phone to call someone (i call my voicemail).
After about 10~30 seconds i get the alert telling me my message was sent.
Annoying yes but better than a soft reset each time
i just got my touch pro and also use t mobile in san francisco. so far no problems with txt or voice calls.
mentis said:
I'm having issues with my Touch Pro on a T-Mobile US account. It fails to send texts alot, and I get that "Message was not sent. Try again?" prompt.
Does anyone know why this is happening, or a possible solution?
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Click to collapse
Same problem here but in the Netherlands using T-Mobile. After this problem occurred I tried searching the internet but didn't found a solution. After about 30 minutes I tried it again and it worked
It could be having some sort of connection issues, might try having T-Mo verify the internal settings that its using to send the information. It almost might be your signal changing from H to G to E or something that is kicking out the SMS? Not sure but might be something worth looking into
I haven't been having any issues with my Touch Pro on the US network. However, when I bought my wife her LG Secret, we had the exact same issue. Easy resolution...call customer service. They have a department that specializes in phones not sold for the T-Mobile network. The department pushed two .exe files to my wife's phone, and got both SMS and MMS issues resolved.
The good news is we aren't the only ones buying outside of what T-Mo offers. So many people do that they have their own department to support us with no issues. They were a great resolution to our frustrations.
Good luck.
10332007 said:
It could be having some sort of connection issues, might try having T-Mo verify the internal settings that its using to send the information. It almost might be your signal changing from H to G to E or something that is kicking out the SMS? Not sure but might be something worth looking into
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I think you are right. During browsing I noticed the same problems, my network changes from H to G and back. For a small period the connection will be lost, maybe that was the moment I wanted to send my SMS.
Is it possible to assign H for my preferred data connection?
Related
I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom
I try Sending/Recieving MMS
but it cant
it ALWAYS FAILS
im using a 8125
I'll tell you what i tell most people. MMS's are problematic. not all networks support them coming from WM devices. I can't tell you if it's a solvable problem or not... but the most common one is the network/device...
A little more information please. Did you have problem with MMS ever since you got the phone or did it use to work then suddenly stopped working?
The simplest answer to that actually is that you're phone is not configured to you're home networks MMS settings. You can call your network provider and ask them how to configure your phone to receive/send MMS.
mmm I agree with Nir im afraid, MMS promised so much and delivered so little. Great if your sending one to someone on the same network in the same area, but crap if your sending to someone on different network or when they're roaming. MMS? pfftt.....
I know that doesnt help you, but just dont bother, email a photo from your device, thats what i do and at least you knwo they'll get it yh?
Of course, if you investigate this further with your network and get a good feedback or have a good solution, i'd be happy to hear it.
nir36 said:
Of course, if you investigate this further with your network and get a good feedback or have a good solution, i'd be happy to hear it.
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i think we all would Nir, but my networks have proved difficult in my experience..... why cant they all decide to use common software/hardware so MMS works across networks.... man that pisses me off
I just flashed up the new Energy ROM. I keep getting a pop up that says "Device in registering on a voice service only network. Data services are currently unavailable." The internet seems to be working fine. I know i am in a 1X only service area but everything was fine on the stock ROM. Why am i getting this pop up and how can i fix it?
Anyone help with a solution for the "voice service only" popup ???
I am getting the same pop up on the mighty rom and i am also in the 1x area. Data is working fine also but this error is annoying.
Device is registering on a voice only network error message
Device is registering on a voice only network. This is extremely annoying. This error message will pop up in no more than 5 seconds after you click OK. This happens on flashed roms of the Touch Pro 2. I am on Verizon.
rayearth05 said:
Device is registering on a voice only network. This is extremely annoying. This error message will pop up in no more than 5 seconds after you click OK. This happens on flashed roms of the Touch Pro 2. I am on Verizon.
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I've been looking for a possible fix to this issue as well and can't find anything. I also contacted htc support hoping there might be a way to disable the message alert but they say it's verizon's network that sends out the message? I guess this makes sense considering it doesn't happen with the Verizon stock ROM! I was hoping a registry hack might do the trick, but if it's a message from the network then there's not much you can do to stop it unless verizon was to issue a specific carrier cab to address it. . .
did you program your phone with *228 after your last flash??
Check this out:
http://forum.ppcgeeks.com/showthread.php?t=98401&highlight=modified+prl&page=9
More specifically:
http://forum.ppcgeeks.com/showpost.php?p=1465879&postcount=85
Hello guys,
Thought you might help...
I bought an AT&T i987 locked to be used on rogers network. Rooted the photo and installed the app sgs unlock ran perfect.
Now, here's the problem I'm having after 1 month of use:
MMS: I can send SMS but I can't send nor receive MMS, I found a thread saying to play with the proxy setting rogers.mms.com wthv. It didn't work.
SMS: The hours written on my sent message is fine but every sms I receive are 5 hours sooner ( let say it's 15h30, It will show 8h30) Still annoying.
GPS: Some people says it's slow, but mine simply won't lock even after 5 minutes LOL. Do you need absolutly a data plan to make it work? I thought it was working like any garmin GPS out there. connecting to a satellite not the internet.
AT&T apps block ?? It won't let me download any apps out of the android market. is there a way to delete that stupid option?
And this is not related to my ATT phone but DAMN the call volume is very WEAK. I barely heard people's voice but they do heard me fine. It's like the speaker is simply too weak or there's a tweak for this?
Well guess I will start by saying MANY THANKS for your times!
To fix the mms issue do a search for the rogers message center phone number on google and input it in the stock messaging app.
As for the time issue its actually a rogers issue, either use a messaging app(handcent) that can offset the time or get sms time fix from the market.
Plenty of gps info around the forum, keep looking.
Have you tried flashing a rogers ROM to see if that fixes it?
Using the device on T-Mobile. Sometimes I'll just get a voice mail notification - without the phone ever ringing. Tested from a desk phone, and sure enough it goes right to voice mail without ever ringing. If I make a call outbound from the Zenfone 6, it will always work. Then I'm able to receive calls for an unknown amount of time. I can reboot and get calls after the reboot, but they will eventually randomly stop.
SMS also come though delayed by hours. For instance someone sends a SMS my way at 2pm, I'll get it at about 4pm. If I send a SMS out bound, I then instantly get all the inbound ones.
Anyone know if I need to whitelist something in battery optimization? So far the Zenfone isn't really good at being a phone. - great at everything else though.
Check your apn settings I think I had to update the default to whatever BYOD APN settings are for T-mobile see if it helps you
Also had this issue on T-Mobile. If APN settings don't fix it, I'd go to Auto-start Manager in Settings > Battery > PowerMaster and allow your messaging apps to run.
For me, I'd get SMS messages only when my screen was on, and some weren't received from contacts, like it shuts the apps off after not using them.
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
progman32 said:
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
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Click to collapse
Im on vanilla with rooted boot img
APN SETTINGS:
https://support.t-mobile.com/docs/DOC-2090
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
TopHATTwaffle said:
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
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I've found the same to be true for me. Wi-Fi connection prevents calls from coming in. I can dial out just fine.
This is extremely strange since this phone is not even Wi-Fi calling certified and it's not even a feature. This has been my biggest issue with the phone so far because you never know if you miss a really important call.
enkryptik said:
This has been my biggest issue with the phone so far because you never know if you miss a really important call.
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I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
Redhawk2000 said:
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
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Click to collapse
Asus denies the phone could be the problem (despite the phone obviously being the only variable). I replied to that thread anyway, with my experience of similar lost calls on a Moto x4 with Wi-Fi calling enabled. Maybe it'll give some engineer at Asus a push in the right direction...
if any of you are rooted there is an alternative for now to enable volte and vowifi: https://forum.xda-developers.com/rog-phone-2/how-to/guide-enabling-volte-vowifi-v2-t4028073
TopHATTwaffle said:
I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
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I'm having the issue with T-Mobile 7T Pro, when I got the permanent unlock approval and switched to Mint Mobile sim is when calls went to voice mail, have you found a solution yet? Phone works fine if I use T-Mobile sim, but Mint Mobile sim in the 7T Pro is when the calls go to voice mail and text don't go out, if I put the Mint mobile sim into a Pixel XL all is fine. When I had to quit Mint Mobile becasue of this and go back to T-Mobile on prepaid again, all worked well.
The zenfone 6 is getting volte with the android 11 update so hopefully that fixes this issue
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