I just switched from a iPhone 4s and am getting used to Android and the Turbo. I have had it for about a week, and on two of the mornings when I woke up it seems to stall and be unresponsive. I am not the most technology aware person so I am not sure of the cause. When it happens, I reboot the phone and it seems to work okay. Should I take it into the store and get a new one or is this a normal problem with Androids. I am not saying iPhone doesn't do it, but I just want to make sure it's not my phone that is defective before the window passes where I can exchange it.
Note: I do charge it all night, could it have something to do with being on the charger for too long?
Another issue, and it may just be the Pandora App. Pandora seems to be very slow and unresponsive and many times it asks me to send in a report. I am not familiar with this issue and again, do not know if it is the app or the phone.
Any suggestions?
There are cases and reasons when your phone might be slow to act in the morning. It happens some times. Pandora might be more of a symptom in that direction. Can you please specify your device details so we can get more accurate help ?
Related
Hi, everyone.
I searched for this and didn't find anything, but it's a little hard to know what to search for.
I use WunderRadio to listen to Internet radio. A few weeks ago, the Video Out (TV Out) screen started popping up at random times, usually when I was tapping something on the menu or on the screen. When it did, it was almost impossible to close and it really messed up my listening.
Some days it wasn't too bad. Sometimes, when it got really frustrating, a soft reset would stop it temporarily (or at least slow it down). When it was at its worst, though, nothing helped, and it was impossible to listen to WunderRadio.
It wasn't only in WunderRadio that this would happen--it would pop up occasionally in other applications, as well. But it was the most frustrating by far in WunderRadio.
I recently did a hard reset, so I only had a few applications installed. I first assumed that this was being caused by WunderRadio, so I uninstalled it. I still kept seeing that Video Out screen.
I selectively uninstalled applications and thought a couple of times that I had identified a program that was causing the problem. However, it kept coming back, seemingly regardless of what was installed or uninstalled.
A few days ago, this stopped happening. I haven't seen the Video Out screen a single time. I don't know if it has fixed itself (I doubt it) or whether it will suddenly reappear.
At this point, it seems like this could be due to faulty software, firmware, or hardware.
In July, I had a similar thing going on. I don't know if it was related to this or if this is just a coincidence. The phone all of sudden decided that it wanted to redial the last number called--over and over again! I would think I had it stopped, put the phone in my pocket, and get a call from a contact asking if I had called them. No, I hadn't, but my phone had!
As with the Video Out problem, sometimes a soft reset would help. Often, however, I ended up just having to turn the phone off for a few hours, then cross my fingers and try again.
With both of these problem, I was hesitant to send the phone in for warranty repair, because they were both so unpredictable that the repair shop would probably be unable to make either of these symptoms appear. My fears have since been borne out by the fact that both problems seem to have been solved--at least semi-permanently.
On the other hand, either or both of these problems could come back at any time!
Can anyone tell me what's going on here and what I can do about it?
Thanks in advance!
Are you using a wired headset? Maybe the pins are a little off and acting like the tvout cable USB pins and that's triggering it.
You should try to think if there is any correlation between a wire headset and this activity.
Also, do you actually use TV-out? You can just disable it entirely by a registry tweak so it won't be able to popup if that helps.
If you need anything further feel free to PM me since it's unlikely I'll find this post again
Good point! Yes, I am using a wired headset--most often when I'm listening to WunderRadio--which would explain why it happens most often when I'm listening.
I switched from headphones to earphones the other day, and that could very well be the reason it's no longer happening.
It's either the headphones or your USB port that's bad. But since you've said the problem has went away with new headphones, I'd say it's those. But it's a guaranteed hardware issue, although not necessarily the phone.
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
jjjacksonjjj said:
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
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hehe does your keyboard repeat too quick? Settings - Personal - Buttons and reduce the repeat rates on 'up/down control'...on and stop eating so much candy while playing with your phone
Hi all, my Focus was doing some weird things, including sporadic reception issues, so I went to an ATT warranty center and got it replaced. Unfortunately, this phone has the same issues AND more.
First of all, about half the time, if I go somewhere with NO reception, and then enter an area with reception, it won't find reception without turning the phone off and on, even if I toggle the data network in the settings. This is especially annoying because my office has no reception in the cafeteria/main entrance, yet my cubicle does. My old phone did not do this.
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
Third, this phone occasionally won't flip from horizontal to vertical and vice versa. It seems like whatever mechanism tells the phone the way it's oriented is broken.
Fourth, yesterday, my phone went from a 100% charge to 0% and a warning that it was critically low. I took the battery out multiple times, and when it was plugged it, it would show that it was charging, but then not gain anywhere on the status meter. After pulling the battery for like the 10th time, it came up as 100%.
Has anyone else experienced any bugs like this?
This will be the 4th time I've gone into the ATT warranty center... I am the type who is always rational and polite, but this is getting annoying. I hope ATT gives me a credit or something. I wish I could get a NEW phone and not a warranty replacement refurb that is clearly not working like it should.
I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.
rmcgraw said:
I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.
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I get that too, but I'm talking about IE and other instances. Guess I should have mentioned that.
Thanks for weighing in!
never also with my focus....what u do to urs jw lol
I have the same reception problem. Everytime I go into my gym I lose AT&T and have to reboot. It started happening the minute I did the March Update.
For everything it fixed it broke something else for me.
I think your issues are hardware flaws,rather than software bugs...just change to another device.I think they should allow you to do so as long as the value of the plan is equal.
bertstare said:
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
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Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App
dov74 said:
Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App
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I've noticed that with mine (HTC Arrive) it plays the 10th ringtone by default whenever the phone is facing up or flipped over. But when it's flipped over and the first ringtone plays then you flip it over, the screen lights up and then the second ringtone plays (I think its ringtone 5). Weird...
Well, the warranty center swapped out my Focus. I told them it had "a reception issue," but did not explain what it was, and then told about how the phone screen was not rotating depending on how it was oriented. Guy went into the back, presumably to check out the issue, and he came back saying that he confirmed it was not rotating properly, so he gave me a new one. He didn't even care to hear about the other issues. I've been into the warranty store multiple times in the last two weeks, and every time they've said that the Focus is not typically a phone that comes in with issues... so we'll see what happens.
Of note, the guy who gave me a new phone did not set it up properly, so data was not working. I had to call customer service to get my IMEI number updated. I politely explained how much of a hassle this has been and was given a $25 credit on my account.
I'm back at my cubicle at work, so I've gone through the basement with no reception, and it was able to find the network on its own when I got out of the dead zone... hopefully that means this phone is working properly.
However, I am moving to a new house in mid June, and I am 99% sure the house is in a dead spot... urg. If it's as bad as I figure it will be, I guess I'll see if AT&T will give me a free microcell AND free service for it; otherwise, I'll have to switch to Verizon.
Thanks for weighing in everyone. It seems like there is some sort of ringer issue because others are reporting it too.
I have the reception issue too, have to reboot the phone to fix it however, I haven't experienced any of your other issues (samsung focus here)
Maybe they are giving you your old phone (refurbished) and u just keep getting the same phone over and over again. (doubt it, but you never know)
Hi everyone,
I bought a Oneplus One in past July with enthusiasm.
After few days of use, began the "ghost swipes" issue (as every owner of the One) and multitouch issues (my phone is basically recognizing 1 finger at the same time) preventing any pinch to zoom or notification expand gesture.
But that's not the worst, after few weeks of use, began the most annoying issue I ever had on a device : my touchscreen is going crazy detecting contacts on the touchscreen by itself.
This issue began slowly but is getting worse over time. I noticed that the issue appears only after keeping my phone on my pocket for a while... I need to wait up to 10 mins after taking it out for the problem to disappear.
At first, a simple reboot was temporary the issue but not anymore. It's simple, I only can use my phone 10% of the day... During the remaining 90% it calls numbers, takes photos, deletes messages by itself...
Watch this video, it speaks for itself :
I do not know if anyone else has the same issue or not and I can't determine if it is a software problem, a hardware one or a combination of both...
I opened a support ticket on Oneplus website (but it seems I won't have answer before a few weeks... ) and I don't even know if they will accept doing a swap (OPO support is one of the worst I know).
What's sure is I am really disapointed by this device, whatever its price tag... And I won't recommend it to anyone and I won't give out my invites.
Guys, don't buy this phone and wait for the next Nexus device with which you'll have a high quality device at a decent price...
I let them a little while to find a fix to this situation and if nothing comes, I'll buy another one and use all means at my disposal to be refunded (the French law is quite helpful in the field).
.ant1
There are many users facing this issue. Check around the forums you'll see numerous threads about this issue, you might also find some tips to reduce the issue.
AFAIK this is as of yet not permanent fix for this issue, but since i dont have this issue i havent been following it so i might be wrong. Good luck though.
Google "bacon 55"
Sent from my OnePlus One using Tapatalk VIP
The only solution is to RMA the device. Took me 6 weeks of haggling with One Plus but finally the RMA is in process.
Hi All,
I've been having a number of problems over the past few weeks with my OnePlus One, not quite sure what to do so I thought I would ask here for any advice.
Overall my major problems:
High CPU usage (and therefore high phone/CPU temp to the point of needing to turn off because of overheating)
High battery drain (and the battery will not last 5 hours even on sleep)
messages take between 1 ~2 minutes of hanging to send.
Phone randomly waking in sleep (contributing to the battery problem?)
I've looked into it a bit, I've disabled the Google Play Services from waking in sleep, cut down and uninstalled most apps. I've let it drain completely and left it off for 1 hour before charging to full and turning it on. I've tried to do everything people have suggested and nothing so far has worked.
My Phone Build:
Completely Stock CM12.1-YOG4PAS1N0 [Installed through OTA]
Kernel version 3.4.67 - untouched
Never rooted (I've been lazy), no custom rom, nothing touched in bootloader
Always kept safe, no damage, no water damage
I am thinking of doing a factory reset to see if that solves the issue, right now just looking on a way to backup all of my sms/app data (since I can't even titanium because it's not rooted) [All suggestions welcome if you have any good backup software/app that I can use on unrooted phone]. I do suspect a possible virus, hence the want to factory reset, especially about the messages taking so long.
Any help is appreciated, thank you in advance.
Happy to provide battery log or anything if necessary.
Thanks!
Hey there,
I'm so tired of talking about this topic that I can barely work up the determination to write this response. I'll give it a go though and I'll try to keep it short, simple and leave as much emotion of as possible.
So I've had my phone 10 months now. It seemed great at first but it wasn't long before I started seeing cracks (not literally). It began with the battery, or lack thereof. These days it's much worse but even back then it was noticeable worse than any other phone I had owned in the past. I first reported this issue... 6 months ago.
I'll leave that to sink in a little, before telling you that even now my issues are still not solved and I am having to take OnePlus to Trading Standards and receive third party consultation and legal advice.
So six months I have complained and begged them to solve my problem. And in that time my phone has gotten significantly worse.
It exhibits the EXACT same problems as yours. Down to the last note.
The battery... *sigh* Oh the battery. It now lasts around 1 hour of heavy use, 2-3 of moderate use and a bit more otherwise. Even if I leave it completely alone I have to charge two to three times in a 24 hour period.
The CPU seems to be randomly throttling. Performance from app to app will be vastly different.
The heat that comes off this thing is obscene. At times I literally cannot touch the face of the phone or the camera lens they are so hot. (I remember recording some temps once at 47 degrees centigrade).
My messages generally either send or don't. Or maybe I don't wait long enough. I just usually copy the text and resend anyway.
I have issues with my touch screen responding. Funny I never had these or never noticed them when everyone was shouting about it. Now they've released a fix I have them.
Some Wifi networks do not work, they get stuck forever "Connecting".
The phone no longer rings, vibrates or gives any indication of incoming calls. Sometimes it'll pop-up on screen, sometimes there will be literally no indication even on screen except that my phone wakes itself up to the homescreen and then minutes later tells me I have a voicemail (which also has no notification sound/vibration)
As it is I have finally, just this last month been offered an RMA... YES that's right, it's taken them six months to own up to an issue and offer me that which is stated in my warranty and within my rights.
Unfortunately, for them, it is no longer good enough. I have applied to my bank to forcefully remove the money from them and return it to me. That is being decided with the evidence I have, by my bank at the moment.
After that, the ball is in their court and I am free of them as far as I am concerned.
I wasted so much time and breath on emailing and tweeting them and getting no responses, stock responses, blanket responses, repeated verification processes, remote flashing of Oxygen OS to my phone by an engineer (which has brought up more problems, mainly being that Lollipop and Oxygen OS especially are godawful) and general deflection and delay tactics.
They are one the most disgusting companies I have ever had the displeasure of trusting, purchasing from and dealing with.
I hope one day, they go bust and I never have to hear of them again.
Sincere apologies for my vitriol but it is not unwarranted or untrue and I cannot abide. I am extremely sorry you are dealing with the same issues, you are the first I have heard to have the exact same concoction as me. I'm afraid we may have defective (and dangerously so maybe) devices from the factory line, but no one will own up to it.
So I've had a T-Mo S7 for about a year and a half now. It's incredibly slow/unresponsive and I've spent a really long time troubleshooting.
I've done full factory resets, and direct ODIN OS installs with data wipes. Whenever I do this, the phone starts out, with all current apps installed, extremely fast/responsive. I have a somewhat limited app library, and I haven't added anything since the phone slowed down noticeably.
About two months ago, the Samsung Device Maintenance app, which until then only reported battery draining, said "Some apps or processes are overloading the system (CPU)" and the app it reported was something like com.android/google.searchbar" which I assume is the google search bar widget. I thought, "awesome, the device app is actually doing something." I told it to kill the app and my phone sprung to life. My phone was super fast for a long time, but is now back to being super slow again. I searched "Apps" in device settings and can't find any apps/processes that sound anything like search bar. Also, how is there not a system resource monitor in system settings!? Clearly, an app is hogging resources, because I've experienced periods of responsiveness. Is there no direct way to figure this out without doing the safe mode process of elimination?
Can someone help shed some light or suggest further troubleshooting steps? Thanks in advance.
I got mine on black friday 2 years ago and I've been having the same issue. Of course my battery doesn't last very long being it's over 2 years old. I'm guessing it may have some.thing to do with the battery voltage being so weak after so long. I'm due for an upgrade obviously but I'd be fine using my S7 for another year if a battery replacement did the trick. I believe I was told in chat that I could go into the store and they'd only charge me $5 but I assume they'd have to send the phone out unless they just swap it out for a refurbished one. I've had no other problems with mine at all so not really the route I want to take.
Anyone else familiar with this process? Has anyone else had their battery replaced or phone swapped and notice if the fresher battery helps or is it just a symptom of it "can't" handle the newer OS properly? Any feedback would be appreciated. Hopefully it helps us both out. Didn't mean to hijack the thread!
tony yayo said:
I got mine on black friday 2 years ago and I've been having the same issue. Of course my battery doesn't last very long being it's over 2 years old. I'm guessing it may have some.thing to do with the battery voltage being so weak after so long. I'm due for an upgrade obviously but I'd be fine using my S7 for another year if a battery replacement did the trick. I believe I was told in chat that I could go into the store and they'd only charge me $5 but I assume they'd have to send the phone out unless they just swap it out for a refurbished one. I've had no other problems with mine at all so not really the route I want to take.
Anyone else familiar with this process? Has anyone else had their battery replaced or phone swapped and notice if the fresher battery helps or is it just a symptom of it "can't" handle the newer OS properly? Any feedback would be appreciated. Hopefully it helps us both out. Didn't mean to hijack the thread!
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So I promise it's not the battery because I had it factory replaced by Samsung. To answer your question, yeah you have to send it in. With the waterproofing they have to do it at a repair center. However, for me it was 100% worth it. I think I was without the phone for about 10 days. But having a brand new battery life was incredible.
Also, as I was working with the phone slow for a while, it immediately and dramatically became quick after device maintenance killed that process. But a few months later, I'm back to suuuuper slow.
The S7 is getting old. Old things slow down. It's planned obsolescence. I've gotten to the point of turning notifications off for all apps and only using badge numbers to tell me when to check something. I also use do not disturb a lot when gaming instead of game tools because game tools is another app but do not disturb is more of an internal process. As soon as my taxes come back I'm probably going to get a S8+