Hi, everyone.
I searched for this and didn't find anything, but it's a little hard to know what to search for.
I use WunderRadio to listen to Internet radio. A few weeks ago, the Video Out (TV Out) screen started popping up at random times, usually when I was tapping something on the menu or on the screen. When it did, it was almost impossible to close and it really messed up my listening.
Some days it wasn't too bad. Sometimes, when it got really frustrating, a soft reset would stop it temporarily (or at least slow it down). When it was at its worst, though, nothing helped, and it was impossible to listen to WunderRadio.
It wasn't only in WunderRadio that this would happen--it would pop up occasionally in other applications, as well. But it was the most frustrating by far in WunderRadio.
I recently did a hard reset, so I only had a few applications installed. I first assumed that this was being caused by WunderRadio, so I uninstalled it. I still kept seeing that Video Out screen.
I selectively uninstalled applications and thought a couple of times that I had identified a program that was causing the problem. However, it kept coming back, seemingly regardless of what was installed or uninstalled.
A few days ago, this stopped happening. I haven't seen the Video Out screen a single time. I don't know if it has fixed itself (I doubt it) or whether it will suddenly reappear.
At this point, it seems like this could be due to faulty software, firmware, or hardware.
In July, I had a similar thing going on. I don't know if it was related to this or if this is just a coincidence. The phone all of sudden decided that it wanted to redial the last number called--over and over again! I would think I had it stopped, put the phone in my pocket, and get a call from a contact asking if I had called them. No, I hadn't, but my phone had!
As with the Video Out problem, sometimes a soft reset would help. Often, however, I ended up just having to turn the phone off for a few hours, then cross my fingers and try again.
With both of these problem, I was hesitant to send the phone in for warranty repair, because they were both so unpredictable that the repair shop would probably be unable to make either of these symptoms appear. My fears have since been borne out by the fact that both problems seem to have been solved--at least semi-permanently.
On the other hand, either or both of these problems could come back at any time!
Can anyone tell me what's going on here and what I can do about it?
Thanks in advance!
Are you using a wired headset? Maybe the pins are a little off and acting like the tvout cable USB pins and that's triggering it.
You should try to think if there is any correlation between a wire headset and this activity.
Also, do you actually use TV-out? You can just disable it entirely by a registry tweak so it won't be able to popup if that helps.
If you need anything further feel free to PM me since it's unlikely I'll find this post again
Good point! Yes, I am using a wired headset--most often when I'm listening to WunderRadio--which would explain why it happens most often when I'm listening.
I switched from headphones to earphones the other day, and that could very well be the reason it's no longer happening.
It's either the headphones or your USB port that's bad. But since you've said the problem has went away with new headphones, I'd say it's those. But it's a guaranteed hardware issue, although not necessarily the phone.
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
jjjacksonjjj said:
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
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hehe does your keyboard repeat too quick? Settings - Personal - Buttons and reduce the repeat rates on 'up/down control'...on and stop eating so much candy while playing with your phone
Related
Hello all:
I am on my first replacement phone, and am experiencing a recurring problem that I also had on my original phone. At times during the call, the person on the other end will not be able to hear me (a la 'mute'), but I can hear them. I have confirmed that the mute function is not activated (even turned it on then off), but no luck. My initial impression was just a faulty microphone/hardware, but given that my second phone is also experiencing then same problem, I wonder if it is something that I am doing. I can assure you that I am not in any way blocking the microphone hole at the bottom of the phone (experimented with that to see if it was the cause). I can also rule out network issues due to moving between cells - I have experienced this problem driving and sitting still at my desk.
This problem, more than the GPS issue, will be the deal breaker for me - this is a business phone and I spend a substantial amount of time every day on work related calls.
Thanks in advance.
Thomas
I have the same issue. My coworker had the same issue with his the replacement under warranty.
If I use the headset it works fine. If I mute the phone and un-mute it it starts working.
Something is fishy with the microphone of this model ...
Okay, now this is getting ridiculous. Either I have really bad luck, or I am doing something wrong. On my second replacement phone, and like the last two, I have problems with the microphone cutting out during the middle of calls. Am I completely alone, or am I just lucky in getting phones with bad mics?
I keep the phone in my pocket with a body glove case. The mic is not plugged up, and it seems random. Could there be a software issue (ie a piece of software interfering and taking over the soundstream from the mic)? Even though the person on the far end cannot hear me, I can hear them.
Thanks
T
@ banesong: I'm having similar issues. I've had my phone for a little more than 24 hours. last night i couldn't hear anything coming from my mic and obviously could not communicate from my end. taking the battery out and back in fixed it for me. but i look at this as only a temporary solution. hopefully this isn't a hardware issue
I am having the same issue. I've had my Captivate since the end of July and it is running stock 2.1 that came with it and unrooted. I can't remember when the issue first started. But it has been doing it a lot more lately. It seems to happen around 8 or 9 minutes after I am on the phone call. At first I would hang up and just call back. Then I discovered that the mic would start working again if I just turned the speakerphone on and then off again.
It is really starting to get annoying now. I am thinking about getting a warranty replacement. The only reason why I didn't get a warranty replacement sooner is because I don't feel like having to remember and reinstall all the apps that I have on my phone now.
Having the same issue here and I have an idea about the problem.
If you remove the lid on the back that covers the battery the microphone is disabled and no warning appears on the screen. This is the same behaviour we are all experiencing.
There are two round blank spots on the inside of the cover matching two contacts on the phone. My idea is that the 'lid open' detection checks if the lid connects these two contacts.
My microphone usually starts working when I squeeze the phone.
Not sure about a workaround yet but connecting the two connectors directly inside the phone should solve it permanently (but voids the warranty).
Hope that helps.
T
Sorry, please ignore my previous message. I couldn't reproduce it yesterday so it must have been coincidence.
However, I have the same microphone problem and would like to know if there is a fix for it.
Cheers
T
Possible fix
I know this is an old thread but I have one of these old phones and was having this problem. After fiddling with the settings a bit I found a setting under Call Settings->Voice Call->Noise suppression. I unchecked the box and the mic seems to be working - for now.
Hello all. I have HTC Surround from AT&T with updated 8107 firmware. I have spoted some strage bug (i don't know how else i could call it) and wanted to ask if thisone is possible and if i do think right. So i have this phone for about half a year and i'm pleased with it, nothing happened to it until now. Last week i was typing an SMS message and suddenly it just froze. I tried to restart it but the phone got stuck in the white HTC screen. My firmware then was 7720. I have done the hard reset and everything seemed to be ok but today the same thing happened with updated version too. I thought a bit and remembered that both times my phone was lying on top or near by wireless microphone receiver which was in working state. So can it be possible that some sord of electromagnetic waves is causing my phone to do this? Or it's just a coincidence?
as i'm a developer i didn't this it's a bug ithink it's accidentaly and you were at that place again like other time
But that's quite too big to be jusn an accident. I had this phone for half a year and nothing. Well i'll try this Friday not to put it on top of the receiver and will post what happened. This thing scared my quite big, i thought that mmc is broken but i have checked the bootloader (i don't know how the screen with 4 colors is called, i think it's bootloader) and it showed my mmc working perfectly. If it was not because of microphones what could then be the problem?
OK tried that this Friday too. Same think - phone near the receiver - phone dies and i must hard reset it to work again. How is this possible? Which part of the phone messes?
Very possible that a strong magnet could do this. Internally the surround uses a microsd (there are guides here for upgrading it but taking the phone apart). I imagine a strong enough field could corrupt a microsd pretty easily. When u say wireless mic do you mean bluetooth?
No no no, i mean microphones which are used on stages, i work as a sound engineer and my phone always is close to receivers, close to controlers and other stuf i use. So to avoid further coruptions i should put my phone further from all equipment right?
OK after this other few tries i have found out that it does indeed mess my phone, i have tried holding it near wireless microphone receiver and my phone have frozen and when i placed my phone further from receiver nothing happened. So look out for that
r0mka said:
Hello all. I have HTC Surround from AT&T with updated 8107 firmware. I have spoted some strage bug (i don't know how else i could call it) and wanted to ask if thisone is possible and if i do think right. So i have this phone for about half a year and i'm pleased with it, nothing happened to it until now. Last week i was typing an SMS message and suddenly it just froze. I tried to restart it but the phone got stuck in the white HTC screen. My firmware then was 7720. I have done the hard reset and everything seemed to be ok but today the same thing happened with updated version too. I thought a bit and remembered that both times my phone was lying on top or near by wireless microphone receiver which was in working state. So can it be possible that some sord of electromagnetic waves is causing my phone to do this? Or it's just a coincidence?
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Is frozen screen? Still completely can't use? I feel a little bit like WM6 era's problems. After a certain amount to you. May is hardware have dark disease.
so this is a problem ive had on and off for a long time. Basically my phone has these moments where its like the touch screen gets really confused. i touch one place, it registers another place. i tap the screen and it decideds im long pressing. other times it just spazzes out completely and i couldnt even begin to list the different things it starts to do. in the past, the only time it happened was when i plug it into an aux port in a car, in which case it would usually just spaz out in the music app i was using, now it tends to call and end and call and end the call a lot too. it wouldnt do it when i plugged normal headphones in though. used to, i would simply reflash or change roms. and the problem seemed to subside for a time. lately though, its gotten really bad. even on android revolution (stock and stable, no mods or anything) it just does really crazy things. lol i cant ignore this issue anymore, and when ive searched for the problem, i cant find anything specific to the inspire 4g. could it be a rom thing? or possibly just a shotty screen and wiring or some other hardware problem?
dethpikil said:
so this is a problem ive had on and off for a long time. Basically my phone has these moments where its like the touch screen gets really confused. i touch one place, it registers another place. i tap the screen and it decideds im long pressing. other times it just spazzes out completely and i couldnt even begin to list the different things it starts to do. in the past, the only time it happened was when i plug it into an aux port in a car, in which case it would usually just spaz out in the music app i was using, now it tends to call and end and call and end the call a lot too. it wouldnt do it when i plugged normal headphones in though. used to, i would simply reflash or change roms. and the problem seemed to subside for a time. lately though, its gotten really bad. even on android revolution (stock and stable, no mods or anything) it just does really crazy things. lol i cant ignore this issue anymore, and when ive searched for the problem, i cant find anything specific to the inspire 4g. could it be a rom thing? or possibly just a shotty screen and wiring or some other hardware problem?
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Sounds like improper grounding of the digitizer or something.
dethpikil said:
so this is a problem ive had on and off for a long time. Basically my phone has these moments where its like the touch screen gets really confused. i touch one place, it registers another place. i tap the screen and it decideds im long pressing. other times it just spazzes out completely and i couldnt even begin to list the different things it starts to do. in the past, the only time it happened was when i plug it into an aux port in a car, in which case it would usually just spaz out in the music app i was using, now it tends to call and end and call and end the call a lot too. it wouldnt do it when i plugged normal headphones in though. used to, i would simply reflash or change roms. and the problem seemed to subside for a time. lately though, its gotten really bad. even on android revolution (stock and stable, no mods or anything) it just does really crazy things. lol i cant ignore this issue anymore, and when ive searched for the problem, i cant find anything specific to the inspire 4g. could it be a rom thing? or possibly just a shotty screen and wiring or some other hardware problem?
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I had this same issue with my mytouch 3G slide. Eventually it stopped working completely. There were times for awhile that the only way to get the phone to work was to beat it against my palm. Then one day I was texting and it suddenly stop. I tried replacing the digitizer but come to find out it was one of the ribbons.
Your best bet is to go back to pure stock. Unroot. Do whatever it takes to get your back to factory as you can. A fresh start. If the problem is still there (which I'm going to assume it is) us the phones warranty through HTC (not your carrier) and tell them your problem. They will either send you another inspire for free or send you the next best thing. The inspire is on the EOL list as of the 24th so u may get the next in line.
Sent from my I9300 using XDA
Just clean the screen. It happened to me also.
I posted this almost verbatim to my G+ stream. It says it all, basically, and I don't have time (at work right now) to give a lot of detail but I wanted to get this out there...
----
I received three text messages this morning at 7:25 EDT.
They appeared to be random characters, like when an OS is trying to display characters from a language that requires a codepage it doesn't have installed. They are as follows:
<sisa:68571244:1:1:199:41970681>ezG7k3jzC7mFo6SSm7KUIg
<sisa:65471246:1:1:199:43800551>HE85MqRY33Xf0qmVbaCjyQ
<sisa:65471245:1:1:199:43799818>SpxSbHILo1mHG/EjkMAF2g
All three received at 7:25. I was able to use my phone up to this point because I was able to view the messages normally. Now, suddenly I have no digitizer response. None whatsoever. To use my phone, I have to pull the battery and boot to safe mode then use my trackpad and menu buttons to access certain features.
Now, it seems to me, the first part is like an address packet, maybe including a sequence number. The second part is like what I see when e.g. viewing the output of 'cat somefile.binary' in Linux. At first I thought it was spam from a foreign country, but now I'm wondering if this was some binary code received and interpreted by my phone. I wonder if this is possibly an android virus/remote hack? Is that possible?
I may wind up wiping the phone when I get home and have ability to back stuff up, but this is annoying, to say the very least.
-----------
Now, I did a little googling and it appears that it may just be that T-Mobile was trying to send an update to the phone (maybe the fact I'm on a custom ROM is why it borked). But has anyone had this or anything like it happen to them?
Thanks much in advance,
CJ
Update
It appears the digitizer fouling *may* have been a coincidence. Very odd how coincidences seem to keep happening to my electronics. Anyway, I'm about to wipe and reflash, see if it persists. If it was a software bork, it should be 100% resolved with a reflash. If hardware, it'll still be borky.
It is now intermittent, and I tapped the screen pretty firmly a bit ago and it started working almost reliably again. Sounds like a loose connection. Very odd coincidence.
Will update when decided for sure the cause.
cj chitwood said:
It appears the digitizer fouling *may* have been a coincidence. Very odd how coincidences seem to keep happening to my electronics. Anyway, I'm about to wipe and reflash, see if it persists. If it was a software bork, it should be 100% resolved with a reflash. If hardware, it'll still be borky.
It is now intermittent, and I tapped the screen pretty firmly a bit ago and it started working almost reliably again. Sounds like a loose connection. Very odd coincidence.
Will update when decided for sure the cause.
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My evo **** needs a good smack every now and then when the kb gets opened because it has a bad flex cable. since I'm not with sprint and only test roms on that phone I don't need the kb anymore but sometimes the little one opens it
Sent from my myTouch_4G_Slide using Tapatalk 2
Yep, I'm not so lucky. I need the touchscreen more than the keyboard
Still, was on the phone for 45 minutes today talking with two different reps, and my replacement phone (another MT4GS in Khaki) is scheduled to arrive in three days.
Time to see if I can return it to stock. It's a hardware problem, so what ROM is on it shouldn't matter, but I don't want to give them any reason to balk.
I want to take a minute and share a bluetooth issue I've had with my Galaxy S6. Maybe others have observed the same thing, and while I'm not specifically looking for a solution, suggestions are welcome. The S6 is about 3 months old, Andriod 5.0.2, unrooted, and other than Apex launcher pretty vanilla.
For the record, with the exception of the issue I'm about to describe, this phone has been phenomenal.
I use the phone in my car over bluetooth to and from work every day. For the first two months this worked great, no problems at all with podcast addict or poweramp. Then, I noticed the audio would dip momentarily. As if someone turned the volume down and back up. The bluetooth connection never gets lost, just the audio dip. Then, eventually the problem became perpetual. I will describe the symptom the best I can, as if the volume were being turned up and down. This wasn't the case, more like the bluetooth stream was somehow going away and coming back.
I tried all the obvious things, like re-pair the phone to the car, clear the bluetooth cache, Volume Up + Home + Power button and then "wipe cache partition". As a last resort I did a factory reset. This last step actually solved the issue, for a while. This was a few days ago, but this morning I noticed the same periodic blips in the sound, so I suspect over time the same problem will once again return.
<rant>
I was in touch with Samsungs customer support, who is supposed to "values you as a customer and want to insure that we have provided you with the answer you were looking for". Unfortunately, the blunt truth was they ended up being useless with an offer to allow me to send my 2 month old phone to them and wait for an undisclosed time, for what might end up being a refurbed replacement.
</rant>
Since I don't see mention of this in the forums, maybe it's not a wide spread problem. Maybe a compatibility problem between these two specific chipsets? Whatever the issue, hopefully some future update comes out that fixes things. Defaulting the phone every few months would be a considerable drag.