Is it just my pro? or are most like that? I just got my pro yesterday, and they ear piece sounds too distort. It sounds like a crappy earpiece, it vibrates and sounds way too fuzzy and buzzy and distorted. Is there any way to fix that? or should I take it back for another pro?
same problem here
My ear piece sounds distorted (muffled), no matter who i call, when i switch to the speaker or put on the headsets that came with the phone it sounds awesome.
i purchased mine through bestbuy and sprint.
i went to bestbuy today to try and exchange it because this is the only problem i have with this phone and the new phone that the CSR took out of a new box had the same problem.
I think this is with all of the sprint htc touch pros, i guess more people should reply to this thread and let us know if they have the same problem of not.
i emailed htc about this and they said to hard reset the phone......why would that fix the problem since i just bought it saturday and i havent put much of anything on it.
ANYONE THAT CAN POST THEIR EXPERIENCE, IT WOULD BE APPRECIATED.
I went to sprint and I tried out the Diamond, the speaker on it, sounded a bit better than mine. And yes its just the ear piece on the phone, on speaker it sounds normal, and as well with the headset. Unfortunately all best buys around my area are sold out...
Take the plastic cover off the front plate. It is covering the ear piece causing the sound to be muffled.
I purchased two Touch Pro's from best buy...two different stores, and can confirm that the audio is completely different between the two. One is perfect...audio is wayyy better than my previous mogul. My wife's touch pro however sounds aweful, totally distored at every volume level.
Called sprint last night, they said the phone was too new for them to comment and that they haven't recieved any complaints about the issue.
Unfortunately, there are no more touch pro's in denver to exchange with so...I'll have to hold on till the next batch arrives at best buy.
Mine sounds OK at medium volume, but with the volume up all of the way, it sounds terrible! I bought mine at Best Buy (St. Louis) on 10/27
same problem.. have not talked enough yet to really care. just got last night, so i will know in a day or two if i can stand it.
definitley the same experience here, muffled sound from the ear piece and, yes, I did remove the plastic. Almost sounds like a busted speaker sounds. It has been this way from straight out the box (Sunday monring at best buy in IL)
I did apply the audio patch to increase the volume... but it didn't help. It's really tinny at higher volumes. It is actually painful to listen to!
has anyone tried doing a hard reset after encountering this problem?
and if so, did it work or is it the same?
Hard reset has been performed twice, and I still have the problem. I don't think its software related, rather than the speaker itself. It sounds like a very crappy speaker, like a toy. At high pitch noises, it crackles and its horrible. it sounds tinny, like a tin can. Imagine 99 cent ear buds bought at a 99 cent store, and playing something like metallica on them. It sounds horrible.
Unfortunately, I am having the same problem. I removed the plastic cover and it helped a bit, but there is obviously still a problem.
On my old Samsung, I always had the volume level to the earpiece turned all the way down and I could hear all calls perfectly. On the Touch Pro, I have to crank the earpiece as loud as it will go and the voices are still very muffled and sound distant. I do not know if perhaps I got a bad unit, but if I was in a crowded room or driving with the windows down, I would not be able to have a conversation even with the volume at maximum.
This may be a deal breaker.
Can someone please post the info for the registry hack and how it has worked for others?
just went to bestbuy, exchanged my phone, and haleluya, it now sounds like my olg htc mogul and like every phone is suppose to sounds, CRYSTAL CLEAR....
thanks to everyone for the postings....if you have this problem, exchange, do not wait for a firmware upgrade, because this might be the hardware which a FW upgrade cannot fix.
After a week with my phone, they finally got more in stock, went to best buy and exchanged it, now it sounds crystal clear. Exchange it! Problem solved.
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
oldfox said:
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
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the volume has not been heightened, now it just sounds clear.
to me the phones earpiece never needed to be louder.
but thats just me
It's definately a hardware issue, I had this issue, exchanged it at BB, and now it's gone. I went from abuild date of 10/14 to 10/15
ruined,
how do you determine the build date? I have the same issue, so guess I will be exchanging mine too, but if there is a way to determine if the new one I get is from a bad batch before I activate it, that would be good.
Alon
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
nickba said:
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
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Click to collapse
I had the same problem: till last week my earpiece was working but last week was dead, I can not hear anything. If you find how to remove and exchange the earpiece please send also to me on a PM.
Thanks a lot!
For some reason when I talk over the Phone without a head peice everyone tells me it sounds muffled or like if I had my mouth full of food. Could this be results of me still having the plastic the phone came with? Or its the phone its self?
+1 i have the same problem !
Yes, Me too
And it's my second phone.
I came from an HD2 and I'm not liking this phone.
The second phone is 10 times better all round but still not good.
Do they all have bad call quality?
I.e should I keep getting it replaced or repaired or accept it as it is?
When I've had bad call quality or reception previously O2 have sent me a new SIM Card. Why? Can the Sim affect these problems?
I exchanged the phone and SIM card but it's the same !
EDIT: I have a sound robotic after 50% of volume !
Have you tried recording to see if it's still there? I recorded myself right now and everything seems normal to me
Swyped from my HTC Sensation
My problem is that I hear bad in my phone speaker in call !
hey i guys i think i have a solution i was reading another thread where they were stating how you can get another battery cover by calling htc and complaining about the screen making a cracking noise. so i went ahead and did it and the battery cover i received in the mail gives me better reception and no drop calls which i was experiencing alot with the old battery cover. also i haven't been told that i sound muffled over the phone. i don't know if this is the solution but its worth you guys giving it a try
Thanks for that Info.
Certainly sounds like HTC in the US have acknowledged the problem.
I will call HTC Uk in the morning (and just hope they are aware of the problems and the new back cover)
I've had several converations with O2 and they acknowledged the problem as they kept asking me to repeat myself before it started going crackly and finally dropped the call.
After several attempt at a decent conversation I gave up and called them on the Landline
Called HTC today and seems like the back cover isn't a fix for this problem.
However Google is supposed to be working on a fix to give to HTC, and for me to keep an eye on the HTC website or HTC on Facebook.
I will probably have given up with the phone by then!
ariel123 said:
hey i guys i think i have a solution i was reading another thread where they were stating how you can get another battery cover by calling htc and complaining about the screen making a cracking noise. so i went ahead and did it and the battery cover i received in the mail gives me better reception and no drop calls which i was experiencing alot with the old battery cover. also i haven't been told that i sound muffled over the phone. i don't know if this is the solution but its worth you guys giving it a try
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Click to collapse
HTC USA sent me a new back cover because mine was awful. I also have crappy phone call quality both through the speaker and bluetooth. When I got the new back cover it fit much, although not perfectly. That being said, call quality is still crap so for me it has nothing to do with the cover. Called HTC back and they said they were aware and working on a fix. No timeframe for an update
I can confirm that certain sensations just have bad mics. I know 2 other friends with them and one of them has a bad mic like me. People often say that it sounds like I'm underwater at times. If I put a mic on, the problem goes away.
ive had my n5 for two days now and something that struck me right away was the muffled low quality earpiece it sounds like if somethings covering the opening or something. from the reviews ive read they all claim it to be surprisingly good and better than the n4's, but from what ive used it its night and day worse than my nexus 4 earpiece (which btw is a huge complement to the n4 cause that earpiece is complete garbage cause of the constant hissing noise in the background, the random loudness spikes and random beeps that almost leave me deaf) im starting to think i either have a defective earpiece or the call quality isnt set to the proper setting? its rooted and unlocked on stock 4.4. any suggestions? already reset phone settings am thinking of exchanging it but ehhh probably be 4 weeks b4 i get one
on a side note any news on paranoid android coming to n5?
edit i have the blk 32 gig model ordered from US play store
also id like to add that when i connect my earphones the call quality sounds the same which makes me believe its the call quality itself
My earpiece is really low also . I can barely hear anyone .
Sent from my Nexus 5 using Tapatalk
That background noise was really frustrating, none of the phones i have got ever had such a crappy issue. This thing is a phone FIRST and all the ****ing rest comes than...
RMA arrives today though, i do really hope this is good one.
I have the newer updated version of the Nexus 5, and I have now noticed a rattle.
My dad has the Nexus 4, and he found a rattle, which made my more conscious about mine. So I've found that I now have a rattle too. I love the phone, and I know it's only a small problem, but should I RMA it? It's only about a month old now.
Would Google let me RMA it for this? I also think the vibration motor may have a slight problem as it does make an almost tweet sound when I type, and I have read that, that is a fairly common problem too.
Does anyone else's new model Nexus 5 rattle still?
I have tried holding the power button etc. but it still happens, so it must be internal.
7ewis said:
I have the newer updated version of the Nexus 5, and I have now noticed a rattle.
My dad has the Nexus 4, and he found a rattle, which made my more conscious about mine. So I've found that I now have a rattle too. I love the phone, and I know it's only a small problem, but should I RMA it? It's only about a month old now.
Would Google let me RMA it for this? I also think the vibration motor may have a slight problem as it does make an almost tweet sound when I type, and I have read that, that is a fairly common problem too.
Does anyone else's new model Nexus 5 rattle still?
I have tried holding the power button etc. but it still happens, so it must be internal.
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Click to collapse
If your holding the power button and it rattled than its probably the ois of the camera which is normal. Or it could be volume buttons. The vibration is it really loud? Or just a tiny noise. If it's really loud and annoying RMA it but if not then you don't need to and shouldn't bother. Also there's an RMA thread. Check that out.
Sent from my Nexus 5 using xda app-developers app
7ewis said:
I have the newer updated version of the Nexus 5, and I have now noticed a rattle.
My dad has the Nexus 4, and he found a rattle, which made my more conscious about mine. So I've found that I now have a rattle too. I love the phone, and I know it's only a small problem, but should I RMA it? It's only about a month old now.
Would Google let me RMA it for this? I also think the vibration motor may have a slight problem as it does make an almost tweet sound when I type, and I have read that, that is a fairly common problem too.
Does anyone else's new model Nexus 5 rattle still?
I have tried holding the power button etc. but it still happens, so it must be internal.
Click to expand...
Click to collapse
OIS camera module is supposed to move but you really have to shake the phone to hear it from what I can tell. Does anyone actually ever do that to their phone?
You can try to RMA it, but remember there's always a chance that you might get a phone with more rattle or a different issue. Although this shouldn't happen it could so if it's not bad I would just keep it. I RMA'd my original one for the rattle issue because it really was loud. Whenever I would slide down the notification bar I would hear it rattle or if I tapped any of the toggles in the top corner. It's really upto you though. From your OP it doesn't seem like it's that bad.
I got this nexus 5 about 5 days ago and I recently noticed that when the screen is on there is a very quiet but definitely present noise coming from the bottom of the phone. At first I was worried that there was something very wrong but it's so unnoticeable that I'm actually starting to think its normal. I can't even hear it if the phone is in my hand, I have to bring the bottom right to my ear to make it out. Another reason I think it could be normal is because everything else on the phone works fine. I know there are some other threads about this but none of them seem the have a real conclusion. So can anyone tell me if they experience this too, and is it normal or should I be worried? It really doesn't affect my experience that much because I can't even hear it unless I really try.
The video of the problem doesn't work.
@atnb27
Bump
Ttt
Maybe you just have really good ears? Mine doesn't do it.
Mine doesn't either
dicecuber said:
The video of the problem doesn't work.
Click to expand...
Click to collapse
Sorry what does that mean?
There's no video bruh