Screen Flickering - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

I've read a few threads on the screen Flickering and there doesn't seem to be any resolution .
I'm on my 3rd tablet now (thanks best buy accident damage warranty!) And this one is flickering worse lately than ever. I updated to the latest firmware, yesterday only to boot up to horrible bouts of flickering during the setup screens.
The odd thing is, there seem to be no consistency to it. Some days it's so had I can't even use the thing, other days it doesn't happen at all. I use the tablet every day for notes or PDF viewing. I've used it with no magnetic cover (totally naked) and with the cover.. doesn't seem to change the occurrences.
I've turned overlays on/off force gpu render on/off.. nothing seems to fix it. Sometimes changing the overlay will reduce the flickering other times it doesn't affect it at all.
I hate to say it, but if I can't resolve it, I'm going to be forced to move to the surface 3.
I'm an electrical engineer and I've done as much trouble shooting as I can think to do.. but I've come up empty handed.
Anyone else have these problems? Has anyone found a definitive fix?

I sent mine back 3 times. The first was a reset. Thanks for wasting my time. The second was a motherboard and that didn’t do it. The third time they did a motherboard, digitizer, and usb port. It's finally stable and back to normal. After 5 trips back, the BB warranty triggers a new unit. Check if it triggers a refund.

I get it occasionally, so far I'm able to resolve it by booting into custom recovery (TWRP) and clearing dalvic to allow all apps to rebuild. Sometimes this resolves it for a few days, sometimes a couple of weeks. Its a repeatable "fix" that makes me question if the issue is related to memory or trim or something like that. Kind of reminds me of how with the first generation nexus 7s one would see slow downs after a while and filing storage with fake data then deleting it would improve performance for a while.

I'm definitely not a tender user of the device. I go back and forth between multiple ROM's and kernels on a daily basis testing what is testable, and unfortunately also what is not. Anyway, even though mine was bought as refurbished on eBay, I have never had any issues like the ones you describe. More specifically, I have never had any issues what-so-ever, that was not created due to my own ignorance. To me the device seems indestructible.
Besides, I would hate to be in the place of my device, or I would definitely have turned schizophrenic. Should I feel bad about pushing it through all this?

Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?

ShadowLea said:
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
Click to expand...
Click to collapse
P900 wifi. Us version bought at best buy.
Today the tablet has been rock solid, I have literally done nothing between when it was flickering like mad and now.
I wonder if it might be related to some kid of data transfer. either over wifi, or when data is written or read from storage or SD card. I've take then SD card out to eliminate that as the problem.

Mine was P900 from BB

Issue lies with the screen.
This happened with me I sent it back to Samsung, 3 times. They seem to have finally got it right. They replaced the battery and then the display screen. Now it appears to be working I will let you know after a month if it is still good. They also told me that they will not replace the device even though I bought it and the issue was right from the start. Not even 6 months old. When working the device is excellent.

Ah, so now we know for sure the battery is replaceable. That's good news. Maybe someday our batteries will no longer hold a charge and we can replace it. Now for a good video on tear down and what tools to use to do that and where to get a replacement battery. I know it's early for most of us but someday......we will have to replace that battery. I'm one of those that keep my toys (computers/laptops/tablets/phones,) for many years.

Mine is running like new since last service. Getting the BB Geek Squad warranty has paid for itself already. I get 2 years on anything over $500.

Mine is a p900. I purchased from samsung website. Mine has been doing it fresh out of box. So bummed.

Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.

{Diemex} said:
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
Click to expand...
Click to collapse
My P900 has just begun flickering exactly as you describe. So I should just be patient and hope it goes away by itself?

I'm flickering again. Turning the screen brighter is what triggers it for me. Returning to stock just to get it back and have it flicker again to hit the magic 5 returns may be what I have to do.

https://youtu.be/CvxbVft69Kg
I just followed this guide. Its been a week now, not had any flickering since I did it.

Manya3084 said:
I just followed this guide. Its been a week now, not had any flickering since I did it.
Click to expand...
Click to collapse
Lifting the motherboard only temporary close the gaps of cracked battery connector. The permanent fix need to do: re solder the battery connector.
Look closely under magnified glass or microscope , you'll see the cracked solders. You can test by pushing the connector slightly, a bad one will move easily or lift off from its solder joints.
This video was removed from the poster after I pointed out his guessing solution. Flickering screen has nothing to do with LCD connector on the motherboard.
Lifting mother board actually you're applying pressure on the battery connector from rear cover.

I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk

bluebirch said:
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
Click to expand...
Click to collapse
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.

Beut said:
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Click to expand...
Click to collapse
Thanks, missed that other thread. Next time, I'll send them an en explicit request to replace the battery comnector, and refer to those two threads.
Stefan
Tapatalked on some kind of Samsung tablet

Related

LCD Ghosting/Burn In when using Custom Roms

I recently had a problem with my 1st Touch Pro with image ghosting/ burn in and ive just had it replaced. Now the same problem is happening with the new device. The problem only seams to happen with custom roms being used on the device. If i re-flash my phone back to the default/stock rom i get no screen problems at all.
Any idea why this only happens on custom roms and not the default/stock rom??
edit: ive attached an example of what i mean in image ghosting/burn in. Just in case some people wasn't sure what i meant by it.
More info?
Heya! What was the last ROM you had this problem with? Version info would be extremely helpful as I have heard that specific builds have some graphics bugs.
I've had that same issue as well on 2 different fuze's. Using various builds of EnergyROMs... However, after reflashing to stock and using it awhile, I'd get the ghosting on that too.
Anyone have any ideas?
Ehh my 2nd Fuze is doing this so I'm getting a replacement, and I'll just do the HTC ROM upgrade and keep WM6.1. I'm tired of it, and the landscape view also distorts the start menu icons 90% of the time.
Having flashed back to a stock rom, doing a hard reset... Playing with it for awhile... The ghosting is evident on it as well... I've also had where the bottom section of the screen will flicker quickly...
Anyone else?
I think it's a hardware defect. My first phone did that, and then after a few weeks, I had to get a warranty replacement because the screen eventually went completely black after doing it intermittently).
I've had both ghosting effects & occasional rapid flickering since I first bought the Fuze back in November. It's intermittent but happens most when the device is hot (either from use or simply being in a hot location). So far it always clears up after a while. This happened on the stock rom and every custom rom I've used so far.
I'm fairly certain it's a hardware issue with the Fuze/TP because the ghost will tend to remain there for a while even after a soft reset.
Hopefully my good fortune continues and it doesn't end up breaking permanently some day.
it is definitely a hardware issue.
I just received a "repaired" phone back from HTC today only to turn it on and find the same problem. I had to call again today and complain...and the only thing they could do for me was ask me to send it in again....so pissed.
I literally got 5x FUZE replacements and each had this until this last one I've gotten...!
Vid: http://www.youtube.com/watch?v=fFb4bQomqPw
Thx
JFlitt
JFlitt said:
I literally got 5x FUZE replacements and each had this until this last one I've gotten...!
Vid: http://www.youtube.com/watch?v=fFb4bQomqPw
Thx
JFlitt
Click to expand...
Click to collapse
were they replaced through HTC or ATT?
I am on my third Fuze.
First day when I upgraded to Fuze the screen started doing this. So I took it back to AT&T for replacement. On the drive back home screen on second device started doing exact same thing. Took it back and got yet another replacement. This one works, but I have seen it happen once or twice in the 3 or 4 months I've had it.
AT&T also told me when I got this phone that it was the last exchange I could make for the 90-day exchange. If I had another problem I'd have to send this back to the company. WTF is that all about? You're going to inconvenience me because you keep giving me bad eggs? At least this one works right.
Is anyone with a Touch Pro having the same issues? Or is it all just us AT&T customers?
I have an O2 Xda Touch Pro. The only symptom I have that remotely resembles the ones listed here is the flickering at the bottom. But, in my case at least, the flickering is caused by a particular shade of gray displayed in Opera...and that's the only time it happens. So, again for me, it seems to be a software issue.
Drew
Flickering is another side affect that mine occasionally has... just in the bottom 1/5th or so of the screen... Most easily seen when in landscape mode in messaging.
those are all hardware issues too, its just only being displayed because that certain shade of grey is whats making it visibly noticeable.
Well, we'll see if replacement number 4 has the same issues soon...
They actually offered me a BlackBerry Bold/9000 as a replacement phone like it is even in the same universe.
Hardware differences?
Anyone with a buggy Fuze want to post the part number / sku number etc...? Maybe we are looking at a bad batch or a bad but unannounced hardware version?
I had this too on energyrom, I allways passed it off as a touch flow 3d opengl issue which would draw to the screen.
But thinking about it, it does occour when the device is hot, and the screen flickers also.
But It allways goes away after a soft reset for me.
Vodaphone UK TP
I have this problem too :/
Well, I just got my replacement, and it is doing it as well. I'll post some screen shots of it later on today.
Anyone want to tell me what numbers we want/need?

Wavy/Rollling Lines

I've noticed, particularly on lower brightness (which I do often for battery life reasons) I get a wavy/rolling line that is very visible (see YouTube link below).
Anyone else seeing this or could it be a bad display? Unfortunately, it's very noticeable to me. I came from a Vibrant so I don't think its sensitivity to pentile.
https://www.youtube.com/watch?v=X7HrFRcVNVA&feature=youtube_gdata_player
Sent from my HTC One S using Tapatalk 2.
I think I have a better way to describe this. It seems like a refresh rate issue.
Sent from my HTC One S using Tapatalk 2.
I get this on my Vibrant occasionally, more often if I'm using a non-OEM battery (obviously not your problem), but I'm convinced it's the digitizer dying. Turn it in now for a replacement before you get stuck with a refurb later.
Swyped, not typed, from my Digital Brick
Thanks for the info. Was thinking I was just nuts after no one had replied for a while. Definitely noticeable enough it hurts my eyes after a while. I'll get it replaced tomorrow or Saturday and hopefully that resolves my issue. Otherwise, loving it!
Sent from my HTC One S using Tapatalk 2.
An update in case anyone ends up at this thread because they are having similar issues. It appears this was just a bad display on the phone as I got a replacement and thus far I haven't seen any display issues at all.
had someone exchange their phone with me today for the exact same issue.
unless that was you....ha.
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
My S have the same problem
DigitalMonk said:
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
Click to expand...
Click to collapse
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Well, suhailtheboss may be able to answer this better then I since he works at the T-Mobile store I bought mine from...
But, mine was most obvious on greys so I just brought up the grey battery usage graph full screen and they could all see what I was talking about as it was very obvious.
No issues getting it swapped out at all after showing them that and the replacement one has not yet displayed any issues like this.
J_Bot said:
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Click to expand...
Click to collapse
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Thanks, I appreciate that. I "tested" my screen on my non-techy roommate and they can see the flicker also...so we will see.
Sounds exactly like what I encountered with my phone. It was obvious to a couple of non-techy co-workers. Zero problems so far with the replacement.
Sent from my HTC One S
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
majalo said:
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
Click to expand...
Click to collapse
Mine is not modified. I am sending back mine today to get it fixed/exchanged.
Just returned one for the blinking, now i am seeing this error! My local tmobile is going to hate me by the time im done. LOL
My first One S with wavy/rolling lines as described in first post was approved as DOA.
I have now a new One S and it don't have the same problem

Intermittent Lag makes phone impossible to use

Description of the problem:
This happens several times in a day, but I have had a few days when this did not happen. When waking the phone it becomes super slow, like 1-2 frames per second slow. After rebooting- the recovery is just as slow. Sometimes the view is moved vertically up, the top part that is moved outside of screen and is drawn ant the bottom. Sometimes the image flickers. I have not noticed any pattern what stops this behaviour, it is just over after some time (5s to 2 hours).
What I have tred with no success:
Rebooting, clearing cache, factory reset, bringing the phone to full stock (http://forum.xda-developers.com/oneplus-one/general/tool-oneplus-one-return-to-stock-t2970390), updating to latest version, several ROMs and different kernels with each of them. After flashing any new rom the phone used to work fine for a day or two, then the stutter reapeared. Tried it without installing any apps- same problems.
I had to replace the cracked screen and the camera that didn't focus to far objects. The touchscreen ribbon is now insulated from the metal LCD back since some people suggested this might be the reason for touchscreen responsiveness issues.
It seems that the processes work normally, but the view on the screen is updated slowly.
What made the problem less bad:
I had applied a glass screen protector. Removing it increased the time between slowdowns.
Since I bought the phone secondhand and had tinkered with it I cannot get it replaced.
I have tried everything I could, now I need your help
Any suggestions?
A video to visualize the issue: https://www.youtube.com/watch?v=h8z06xnlqk8
Noone? No ideas?
Hi,
Sounds like a Hardware issue to me.The board ist mostly bad soldered. It can happen sometimes in the factory(not only at OnePlus, Samsung, HTC too), even if they test the devices before shipping.
Background: We had some germans around here had the same issue, they got a new replacment by OnePlus, OPO support told the customers that the hardware was faulty.
Can u afford another Mainboard for the OPO ? That will fix that issues for sure.
Well that makes sense I'll poke around to see if I can get one for as little as possible. So far I'd expect to spend ~250$ and that is just bad business
no worrys, u dont need to spent that much.check aliexpress or if your lucky buy a dropped OnePlus One on eBay. One with working mainboard. It will cost around 30-50% less than a single Mainboard would Sounds ridiculous but its true.

Just had to share this experience....

Well I have been a owner of a LG Nexus 5 for the past (almost) 2 years now, in fact I am coming to the end of my contract very soon and will be able to either goto another company or get a new phone.
Anyways, sometime ago I experienced a problem with my microphone and external speakers not working, or at at least some of the time... After a bit of research online I found out my problem was related to a connection inside the phone that connected the bottom assembly to the main board at the top of the phone. It required me to remove the back panel and a few screws to remove the plastic cover, but the poster suggested putting some tape on top of that connection to hold it down more firmly to the socket it connected too. So I did this. I put some black tap (electrical tape cut to fit.) on top and then assembled the phone again. Viola, It worked!
Well, a short time after I decided that I wanted to update my phone from stock kitkat (4.4.4). Always been curious about custom ROMs and gave Cyanogenmod a try. Not only that I got bold and tried the nightly releases of the new marshmellow update. After some time I started experiencing things not working, like the camera, and a lot of freezing, hang ups and random reboots (not so much the reboots as the constant freezing). Often I couldn't get anything on the screen or the phone to respond from a locked state and when I did, often the phone would lag so much, that doing anything would take a long time and proved to be impossible.
I started thinking it was the nightly releases as the source of my problem and just kind of shrugged it off and figured "they will eventually fix the problem". I kept this thinking for quite some time. But it occurred too me one day that something else was causing the issue I was facing for the simple fact that the lag started showing up in the recovery mode (also custom) and a lot of times would continue to show up after I rebooted my phone. Hence, would rule out any 'software' issues I was facing.
I began to think that my problem was hardware. Maybe it was just time for a new phone. But still months away from the end of my contract, this meant I would have to pay off the 'problematic' phone first before getting a new one. I really didn't like that idea. So while looking into this problem, in a last ditch effort, I opened my phone again. Dunno why but I also decided to get rid of the tap on the connection I tried to fix before... I popped off the connection there and had a look at it. It didn't seem damaged in any way nor did the socket. Strange as it was I put that connect back in the socket and put the cover plate back on making sure not to torque the screws and assembled everything back up....
Now the mic and ext speakers work just fine and the phone is working like I just opened the box and took it out for the first time. And I have not once seen any problems... I understand what's happening here... still just wanted to share that for it was definitely weird or what?
https://drive.google.com/open?id=0B0pUNVcVRCJ7MThMc0NHLUNkSEU
Sorry about the link, only way I can upload an image.
Just so there is no confusion... an image of the effected area, inside the phone. The arrow points to the connector and more importantly the area of the connector that seems damaged. If I press lightly where the arrow is pointing on this image, the assemable at the bottom (speaker/mic) will work, indicating a loose connection. Although after visual inspection, I cannot see any damage to connector or the socket. I suppose the only way to really "fix" the issue is to order a new part. As stated previously, already tried tape on the socket to help hold it down, but that seem to cause just as many issues with the phone performance. Any other suggestions?
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Does anyone else have issues with there ext. speaker and mic not working?
An update on the phone;
back to square one. My ext speaker and mic will not work. And that socket has something to do with the LCD connection on the screen as it will black out if just the right area on the back of the phone is pressed. Only way to revive the phone is to long-press the power button for a reboot. Then will come up fine but speaker and mic still do not work.
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
Wow, that sounds pretty low level tactics of LG... just shameful really, but not hard to believe these days...
Quite honestly, I am just going to replace the phone. Think I got a pretty good run out of it and think its pretty well time for an upgrade. Anyway, for the reason I got the phone, it wont matter the speaker and mic don't work. Just going to use it for development and it will be a good test device.
Oh an this post is related to this thread so I thought I would link it for it may help someone else facing similar problems....
https://forum.cyanogenmod.org/topic/125227-nightly-cm13-releases-make-my-nexus-5-very-slow/
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
audit13 said:
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
Click to expand...
Click to collapse
Good idea, except the iphone is the most popular phone around here ... find it pretty hard to find one, been looking. But thanks.
I have seen quite a few busted n5 phones in Toronto. I have managed to get working phones with a smashed screen for as little as $30 which is rare for Toronto. Average I pay is $40 to $50. For this price, I either use the phone for parts in several phones or I get third part screen from Aliexpress for around $40 CAD.
I just want to update this as well...
I am fairly certain (now thinking about causes) its not really a design flaw, but more so because I frequently sat on my phone when it was in my back pocket...
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
It was not me but I had that same experience. Replaced with a cheap oem and it didn't charge after that.
I found out why. The charger usb socket was not connected to anything ! Unbelievable! It lacked the black plastic backing for that part of the cable to connect to.

Screen splitting, tearing issues

Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Definitely not right. Take it back for a replacement.
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk
Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Click to expand...
Click to collapse
My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
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I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.
@Ducter I'll give it a try. Thanks buddy.
Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.
How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL
****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.

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