Screen splitting, tearing issues - T-Mobile LG G5 Questions & Answers

Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.

Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
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Click to collapse
Definitely not right. Take it back for a replacement.

Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.

Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk

Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
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My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app

Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks

Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
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Click to collapse
I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.

@Ducter I'll give it a try. Thanks buddy.

Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.

How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL

****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.

Related

[Q] Whats the problem?

I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
Mines perfect too but it is the 4th one. It's a shame it takes 3 returns to get a perfect phone.
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
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Click to collapse
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
MWBehr said:
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
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Click to collapse
While I do agree with what you stated I know in my case it is not just cosmetics it is a phone that is not functional and erratic. I am to receive a third one hopefully by Thursday. So far the first was unacceptable and the second was absolutely unusable. It is a shame as I really do like a lot of things about this phone.
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
riceaznboi said:
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
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So, if you bought a new car and it had issues you would just keep quiet?
I'm not trying to be an ass or anything, but what you just said makes no sense.
People are pointing out there issues to see if others are having the same problem and possibly find a solution to the problem.
It also helps people who have not yet bought the phone to see what kind of issues it is having to determine if they still want to get it or wait until they are resolved.
8 Hours in after a 100% with at least 3 or so plus hours now with Blue tooth on and sitting at 35% now listening to music still and going to try and kill it before I'm off at 9. Let alone im twittering and using the 4g net to look at some things from twitter.
I'm not saying to keep quiet or anything but i see a ton of problems and yet i have no issues what so ever.
I just exchanged for the 2nd time today, and I am now on my 3rd g2x. The first one had light bleeding, and rebooted over 10 time the first day.
2nd one had the light bleed on a black screen, and a brown stain across the bottom of the screen when on a white background, and 3 dead pixels. The brown stain was very noticable, and anyone I showed the phone said something before I pointed it out. Worst, the gps couldn't lock my location to save its life. One day I kept trying for 40 minutes and the g2x never locked the location, even after factory resets and several reboots. I had to get on WIFI to make it work. Today it would find a location, but it was almost a mile away from me. It continued doing this throughout the day as I went to other locations. So I returned it.
Just opened up my 3rd one. I'm told they just got a new shipment today, and it's out of that shipment. My hopes are high! I turn on the phone, I tell myself this is the one. This one is going to have a display that doesn't bleed. Wouldn't you know i'm greeted to backlight bleed. But this one is worst than the pictures on the forums, and by far worst than the first 2 phones.
I'm beside myself. The phone runs so smooth, and I really want a dual core stock android phone. But between the reboots, the bleeding screen, the dead pixels, the gps that doesn't work, I think it's time to throw in the hat.
I'm trying one more time, but this time i'm going to pay the restock fee, and go to a different store. If this one is bunk, that's it, i'm done. I'm waiting for the next "super phone". I read a lot about the nexus one having major issues when I got it (ordered the day it came out), but I never had any. Maybe this is just a luck of the draw thing, and i'm exceptionally unlucky this time. But it seems a lot of other people on these forums are having the same issues.
Not a single issue for me..perfect coming from a vibrant..
I'm having a problem with the external sd card on my phone. Its locked up, not locked, like password, but locked as in it says its a read only filesystem, and no matter what I do I can't edit the files or the permissions. can some one please give me some ideas on what I can do?
Im ecstatic that I finally made the switch to Tmo last week, just for this phone. Ive been with ATT, and their Android lineup, which imo, Captivate is the only one worth hanging on to.
Ive been watching Tmo for the last 3 years get the G1, N1, Nexus S, and now the G2x. Had enuff, and left ATT last week. Got out of one ETF, but still ended up with $345 ETFs on other 2 lines. And I dont regret it one bit so far. Even went on a Craigslist selling spree of all my ATT Androids except my Cappy (loved that phone).
Sent from my LG-P999 using Tapatalk
No issues here ... on my 4th g2x though.
I agree that some people are just nit picking their phone, but that's ok - they spent a lot of hard-earned cash on this phone and they should get one that acceptable to them.
My first 3 had major issues:
1st one had the brown "stain" across the bottom of the screen and along the entire right side.
2nd one had reception, wifi and data connectivity issues.
3rd one started FC ing every time I touched the Android to set up the phone and if I skipped initial setup so I could connect to wifi. If I did get it set up, then it was just wonky - random reboots, lockups that required a battery pull, a couple of factory resets because I got stuck in the "checking system" bootloop. !Oy vey!
My 4th g2x is acceptable. Minor lcd bleeding, but I only notice it on the splash screen and the boot and power off animations. Can't see it when playing games or watching a movie in a dark room, so I'm ok with it.
As someone said earlier, its a shame it takes so many "attempts" to get an acceptable phone. But, to T-Mo's credit, at least they are doing what they can to make it right. They've been good to me about the exchanges and never really hassled me about any of them.
Mine is fine.
LCD backlight breeding is minimal and it's not enough to bother me, but ogg vorbis tag problem is more important.
Minimal backlight bleeding. Everything else is great.
Mines fine. One reset once... hasn't happened again and its been quite a while... love this phone
Sent from my LG-P999 using XDA App
hardware or software
After all ur exchanges, did u get a feeling that this might be an hardware issue? (I know lcd bleeding is but.. all the other issues). Then i think it is ideal to wait out for an update from t mo or google or some custom dev for fixing all these issues right? I know when u have an option to switch , we go for it but just chkng if it is becaus of hardware that we are bound to do that...
riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone.
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Click to collapse
I completely agree I love this phone
riceaznboi said:
the screen isn't that bad compared to some devices.
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Click to collapse
I personally think that the screen is great, my girlfriend has the Samsung Droid Charge and although its a bit sharper I think the display on the G2x is nicer than that AMOLED on the Samsung Droid Charge.

Unable to boot up until I plug my G2x into my notebook for 2 seconds. Normal?

Hey all,
I've got a rather funky bug going on here. I'm told it's not uncommon for G2x phones to suddenly turn off and require users to take out the battery for a reboot. But I recently ran into a super weird issue.
Tried to use my phone, encountered a black screen. Tried to turn it on, even took out battery and placed it back in with no luck. Went home and plugged it into adapter, got a screen showing the battery charging but that's it. With the battery out, pressed the boot screen, got the white LG logo before it turned off again.
Problem was solved as soon as I plugged the phone into my notebook instead. Booted up normally with no problems!
Is this a common occurrence?
If this problem persists, I might have to sell this phone (bought it on fleabay) and get a different one. Dang LG really rushed the G2x in spite of flaws!
If that happens, I'll be needing recommendations for a new phone.
I don't think this issue is common, this is my 1st time reading about it, and it certainly hasn't happened to me! good luck, if you're changing phones I'd suggest the galaxy Nexus
jj_z1 said:
I don't think this issue is common, this is my 1st time reading about it, and it certainly hasn't happened to me! good luck, if you're changing phones I'd suggest the galaxy Nexus
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GSN is too expensive for me. Was hoping for under $300.
Was contemplating the G4SG, but I hear that while having fewer bugs, it's also a lot slower overall. I can't live without my cheap dualcore!
That's an odd one, a couple of things I will say:
I've noticed that for me if I have it plugged in and powered down then try to boot it, the thing won't start. I have to unplug it, boot it and plug it back in once it's started up initially.
Also, if you're considering loading a custom ROM, do it and if the thing is still acting like that, throw it at the nearest T-mobile store, and be sure to hit someone with it.
Волк said:
That's an odd one, a couple of things I will say:
I've noticed that for me if I have it plugged in and powered down then try to boot it, the thing won't start. I have to unplug it, boot it and plug it back in once it's started up initially.
Also, if you're considering loading a custom ROM, do it and if the thing is still acting like that, throw it at the nearest T-mobile store, and be sure to hit someone with it.
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Click to collapse
It was rooted with Tsugi. I haven't had any other issues yet. Rooted/flashed it yesterday, this is the 2nd day in.
And I don't have a receipt for the phone. Bought it used from another person. :/
zeth006 said:
It was rooted with Tsugi. I haven't had any other issues yet. Rooted/flashed it yesterday, this is the 2nd day in.
And I don't have a receipt for the phone. Bought it used from another person. :/
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Try a different ROM, didn't you buy it off E-bay? If nothing else, either e-bay or paypal (assuming you used it) should cover you if you were given a lemon.
Волк said:
Try a different ROM, didn't you buy it off E-bay? If nothing else, either e-bay or paypal (assuming you used it) should cover you if you were given a lemon.
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Click to collapse
I'll see what happens. If the phone turns out to be a lemon, I'm going to request a refund and go the paypal dispute route if I must. I'd rather not have to.
It's a real shame too. This is a really nice phone.
Flash phoenixblood 1.7 rom and use faux123 stock cm or DS. 0.4.8 kernel, I can almost 100% guarantee you that will solve your problem.
Sent from my LG-P999 using xda premium
something similar happens to me never tried the rom your on but what i did to fix was: Settings>Applications>Development> check stay awake it helped me out maybe it will help you. let me know how everything goes.
zeth006 said:
GSN is too expensive for me. Was hoping for under $300.
Was contemplating the G4SG, but I hear that while having fewer bugs, it's also a lot slower overall. I can't live without my cheap dualcore!
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I actually just sold my g2x and went back to my GS4G and don't regret it. Running octane 3.0 the speed difference is so negligible you won't even notice it unless your comparing them side by side.
Sent from my SGH-T959V using xda premium
If it happens again then sell it, the only thing that makes this phone unable to compete with the Galaxy Nexus is that it doesn't have ICS yet, and the screen is smaller and in lower resolution. But I believe if you get a good one then performance is better than the Gnex seeing as the highest clock speed I've seen achievable and stable for the Gnex is 1.35, and the GPU is slow and outdated. The camera on the G2x is also higher resolution, but lacks the lagless shutter.
This phone may be cheap, but it is very powerful. The only reason it had so many complaints is poor quality control, and very bad software developers. Hardware is crazy though.
If you were to sell your G2x, I'd take the Galaxy S II HD version over the Gnex.

[Q] Stock GS3 dies while taking pictures

Ok here is my issue.
I had a VZ GS3, running the same software it had out of he box. ie I never rooted it or unlocked the bootloader(I was waiting for a stable JB/Touchwiz).
Anyway, I had the phone for about 3wks. Didn't run into any issues seemed to be working fine. One morning I was sitting around playing with the camera taking pictures of my girlfriend play with her dog.
In the middle of taking pictures the phone just died. At the the time the battery was pretty low maybe 10-15%. At first I thought the battery was dead so I tried charging it but the charging LED never lit up. Pressing the home button did nothing(no battery graphic). I went and took a shower leaving it on the charger for another 30min still no change. I tried booting into ODIN mode, but still got nothing.
So I got dressed and went to VZ. The tech pulled the battery and tried one from a display unit, but we still got nothing . We tried booting into ODIN with this new battery & still nothing. The tech said he had never seen anything like that happen before so they would return my phone on warranty (I don't have insurance).
Of course they send me a refurb and it works fine but I can't help but feel a little cheated, I bought a new $250 phone and through no fault of my own I have to live with this refurb. Also, this has made me a little wary of rooting my phone since if it hard bricks I won't be able to restore it to factory before sending it back.
Anybody hear of anything like this happening with other GS3's
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
mustbepbs said:
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
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I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
sololhj said:
I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
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Click to collapse
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
This was replaced under warranty so you should, in my opinion, have gotten a brand new phone. It's not like it was replaced out of warranty by an insurance company. You paid for a new phone that was defective at the fault of Samsung. It was not your fault. I'd contact Verizon AND Samsung and complain. Rerburb is NOT new. I call refurbished items used because that's a better definition of what they are.
I agree with sololhj. Even though the phone works and went through further qc, it's still not new. I paid for a new phone, I want a new phone. On my last phone there were issues, so I had it replaced. I got sent a refurbished one and it just wasn't the same. Weird feeling, hard to explain lol.
Sent from my SPH-L710 using xda app-developers app
mustbepbs said:
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
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Click to collapse
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
sololhj said:
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
Click to expand...
Click to collapse
Yeah if you bought it in the last 14 days, verizon should give you a new one. Maybe I'm just not that paranoid about refurbished things as others.

[WARNING] PMA Wireless Charging defective on LG G3

As many of you know, the AT&T LG G3 is not like the rest of the G3's when it comes to wireless charging. The AT&T unit uses the PMA standard and not the QI type chargers.
Unfortunately after spending a few hundred dollars on wireless chargers and 2 Quick circle cases, I have discovered that the charging unit on the phone is defective.
I purchased 3 Duracell Power-mat chargers along with 2 quick circle cases.
First LG G3 with Circle case charged fine for the first day then failed. I guessed it might have been the case so I purchased new case and tried the new case on a new Power-mat - The phone did not charge. No charging light, no charging animation
I exchanged my LG G3 at best buy and tested the wireless charging in store - and the existing cases and the new LG G3 charged just fine.
After 24 hours the phone stopped charging... I tested my iPhone 4 and the battery packs and on the Power-mat and both charged fine.
Once again I exchanged the phone and used the new Circle case to charge - this time the wireless charging worked for a couple days and again this morning it stopped working.
I went back to best buy and was able to confirm that the circle case and the power-mats are all working and its the actual phone that has stopped working for the third time. 3 phones out of 3 phones have failed after no more than 48 hours using wireless charging - I have also noticed that others in the non-branded LG forum are having the same issues with the PMA charging.
I contacted LG and the lady wants me to send in my phone and be left with out a phone for a couple weeks so that they can repair it and see if there is anything wrong with it.
Please chime in if you are having the same issue.
Equipment involved in testing:
3 x LG G3 (AT&T) - all three failed
2 x LG G3 Quick Circle Case for AT&T - both still functioning and work on new AT&T LG G3's
3 x Duracell Powermat - All three still work with iPhone 4 and Galaxy s3 with case
Contact information for LG
800-243-0000
Thats something.
Your Canadian neighbors are using pma too.
Maybe lg finally realizes PMA IS JUNK.
I cant even find a pma case here in canada.
Always have to look at AT&T case.
I .... AT&T. Don't need there logo on my phone
Sent from my LG-D852 using XDA Free mobile app
neverends said:
Equipment involved in testing:
3 x LG G3 (AT&T) - all three failed
2 x LG G3 Quick Circle Case for AT&T - both still functioning and work on new AT&T LG G3's
3 x Duracell Powermat - All three still work with iPhone 4 and Galaxy s3 with case
Contact information for LG
800-243-0000
Click to expand...
Click to collapse
Thanks for starting the thread!!!
I gave ya thanks also. I talked to Customer Service yesterday at AT&T and I have to now bring my phone to a repair shop to Tuesday due to the Holiday. I talked to the repair center and they said that basically that I will have to be sent a new phone, because although the person I talked to believed me she said she would have to call att to get me a new phone sent because they don't stock the LG G3 obviously. It sucks that I am gonna have to flash my phone back to stock and what not. Obviously there is a major problem with the phone and Powermat charging. I hope LG figures it out and its just a hardware fix. Maybe something is tripping software wise and blocking it from charging. I would almost bet its software because it seems like it wants to connect when you first place it on the mat it makes a sound then disconnects. AT&T put something in the software and the hardware of the phone to block QI charging so I guess they didn't do enough testing with the software to block the QI on the ATT phone. I think it's ridiculous to force someone to use Powermat and not give you the option to choose because ATT is part of the powermat alliance or whatever the crap the group is called. The only way powermat will take off is if the i-sheep include it as a feature in the Iphone 6. It is rumored that NFC may be on the Horizon for the new Iphone and you can bet your ass if they add wireless charging it will be that powermat crap. The only good thing is we will see accessories out the azz for powermat if iphone got wireless charging.
Anyways Great thread 5*
Leroy
I was on the phone with ATT for an hour to get a replacement. They said since the phone charges correctly with the cord it wasn't anything wrong with the phone. I had to speak to a supervisor as well as an LG rep to tell ATT it was a hardware issue and that it was covered under warranty just to get a refurbish phone sent to me. Looking at this I want to send back the referb and keep my original phone knowing its bound to happen again. Maan this sucks. I like my wireless charging.
I picked up the LG Quick view case and powermat charger from Att store 2 weeks ago. No issues at all except I noticed my battery life was cut in half. Not sure why but I quit using them both and battery is back what it was. Both are going on Ebay.
Well the day i click the link on to read this forum is the day my wireless charging stopped, this must be a software issue cause how can it just stop right out of the blue, I'm blaming this thread for stopping my wireless charging when i read it lol, seriously there must be a way to get it to work. Is it confirmed that it is the phone and not the case? I was wirelessly charging for about a month.
Sent from my LG-D850 using XDA Free mobile app
Neverends,
Where were those other generic threads you were talking about that people were starting to have the same problems? I am just trying to do more research but have yet to find any other threads discussing this same problem. On another note I guess 2moro I will get another phone ordered, heck maybe I should wait because I would hate to keep blowing thru phones if it ends up being a software issue.
can you try a factory reset? I have a feeling this issue is like so many other little quirks of the phone (things that just stop working all of a sudden) and it's a software issue (like the Aux cable issues)
screwyluie said:
can you try a factory reset? I have a feeling this issue is like so many other little quirks of the phone (things that just stop working all of a sudden) and it's a software issue (like the Aux cable issues)
Click to expand...
Click to collapse
I was gonna do that b4 calling ATT back. I have read that it didn't help in another thread. I am rooted so I have got to flash back to stock anyways. I bought a new router and tried flashing dd wrt on it so it's got My phone flashing behind today already. I will report back after I get it flashed back to factory settings though.
neo4uo said:
I was gonna do that b4 calling ATT back. I have read that it didn't help in another thread. I am rooted so I have got to flash back to stock anyways. I bought a new router and tried flashing dd wrt on it so it's got My phone flashing behind today already. I will report back after I get it flashed back to factory settings though.
Click to expand...
Click to collapse
I had the same exact issue. Worked fine for a month and then all of a sudden one day stopped working for no apparent reason. I tried factory resetting and this did not work. Had to fight with AT&T to replace the phone as they just don't get it. Finally was replaced and works fine again. Let's see how long it lasts this time...
phonehead6720 said:
I had the same exact issue. Worked fine for a month and then all of a sudden one day stopped working for no apparent reason. I tried factory resetting and this did not work. Had to fight with AT&T to replace the phone as they just don't get it. Finally was replaced and works fine again. Let's see how long it lasts this time...
Click to expand...
Click to collapse
Apparently there is some competent people that work there. I actually got someone that knew about the issue. He remoted into my phone and looked for a reading and said yep I see there is an error with your wireless charging. I played stupid and am glad I flashed back to factory.
oh ya by the way going back to stock no root did not fix anything lol. Anyways the rep got me a new phone shipped out no hassle or problems at all.
He actually told me that they knew what was wrong and said that it isn't going to affect many people because a lot of people are not going to wireless charge if there is any truth to that, but that an update would not be pushed out for awhile for the fix. He said the new phone that they are sending me will not stop charging. Anyways we will see how that goes.
screwyluie said:
can you try a factory reset? I have a feeling this issue is like so many other little quirks of the phone (things that just stop working all of a sudden) and it's a software issue (like the Aux cable issues)
Click to expand...
Click to collapse
Factory reset and restore using LG tools does not help
Sent from my LG-D850 using Tapatalk
neo4uo said:
Apparently there is some competent people that work there. I actually got someone that knew about the issue. He remoted into my phone and looked for a reading and said yep I see there is an error with your wireless charging. I played stupid and am glad I flashed back to factory.
oh ya by the way going back to stock no root did not fix anything lol. Anyways the rep got me a new phone shipped out no hassle or problems at all.
He actually told me that they knew what was wrong and said that it isn't going to affect many people because a lot of people are not going to wireless charge if there is any truth to that, but that an update would not be pushed out for awhile for the fix. He said the new phone that they are sending me will not stop charging. Anyways we will see how that goes.
Click to expand...
Click to collapse
Wait a min so someone for at&t said this? And how did they remotely connect to it and check if the wireless charging works or if it shows and error cause that would actually help to pinpoint if its hardware or software, from the looks of it its faulty software that screws up the hardware cause if they send that ota and it doesn't work on phones that stopped wireless charging then it sucks. Hope that when that fix comes it restores phones that had the issue. That rep just answered one question but opened the door to a whole lot more.
Sent from my LG-D850 using XDA Free mobile app
bolillo said:
Wait a min so someone for at&t said this? And how did they remotely connect to it and check if the wireless charging works or if it shows and error cause that would actually help to pinpoint if its hardware or software, from the looks of it its faulty software that screws up the hardware cause if they send that ota and it doesn't work on phones that stopped wireless charging then it sucks. Hope that when that fix comes it restores phones that had the issue. That rep just answered one question but opened the door to a whole lot more.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
That he did but from his choice of words which I could not by no means quote verbatim, he acted like it was software that messed up the hardware. He did get on my phone remotely because I had to give him access. It was pretty neat a little great play button overlay came up in the middle of my phone and stated an agent can see my screen. You know in the end your right...all he did was give me a reason to ask more questions but I had way much to do and still do than to talk to him. If my new phone bugs out then I am gonna have to make time to find out.
From my experience with multiple phones and multiple cases, I do not believe it is a software issue... I believe the actual hardware fails.... I do think see how restoring using LG flash tools would not resolve a software glitch
Sent from my LG-D850 using Tapatalk
Fyi there is an att remote service installed on these phones by default so yes they can remote in. Ugh this blows as it just happened to me.
Sent from my LG-D850 using Tapatalk
neverends said:
From my experience with multiple phones and multiple cases, I do not believe it is a software issue... I believe the actual hardware fails.... I do think see how restoring using LG flash tools would not resolve a software glitch
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
But no means do I actually know what's going on but anything is possible. It could be a situation where a software setting being set wrong could has caused a piece of hardware to short out. Ex: The software setting for allowed voltage was set to high and shorted a resistor for the hardware that controls wireless charging voltage and when the rep remotes into my phone he saw a reading of "null". So to sum up a software problem caused irreversible hardware damage.
One thing I can say indefinitely is the rep I dealt with said there was a memo on it and when he remotes into My phone he immediately within 30 seconds found what he was looking for and confirmed I needed a replacement phone. He then said it was a software problem that couldn't be corrected at the time.
I just hope the New phone I get is corrected, as he assured me it would. Who knows if it will. I hope whatever the cause LG and AT&T either finds the solution or have already.
Interesting, this insinuates a software change on the refurbished handset. Are you going to end up with a different build number? How long till it shows up in official builds? (These are just out loud musings.) Sorry to hear that there's yet another poor implementation on this phone. I think they were trying too hard to get out in front of Apple's announcement and the IFA.
neo4uo said:
But no means do I actually know what's going on but anything is possible. It could be a situation where a software setting being set wrong could has caused a piece of hardware to short out. Ex: The software setting for allowed voltage was set to high and shorted a resistor for the hardware that controls wireless charging voltage and when the rep remotes into my phone he saw a reading of "null". So to sum up a software problem caused irreversible hardware damage.
One thing I can say indefinitely is the rep I dealt with said there was a memo on it and when he remotes into My phone he immediately within 30 seconds found what he was looking for and confirmed I needed a replacement phone. He then said it was a software problem that couldn't be corrected at the time.
I just hope the New phone I get is corrected, as he assured me it would. Who knows if it will. I hope whatever the cause LG and AT&T either finds the solution or have already.
Click to expand...
Click to collapse
When it gets here you bet I will go thru it with a tooth in a comb to see if there is any difference maybe they actually changed a piece a hardware in the New one to compensate for a software deficiency. If it stays fixed I am sure we will find out the truth way later or possibly never.
One thing the rep did say is that if there is a software update it would be a while because not a lot of people were utilizing the wireless charging.

Screen Flickering

I've read a few threads on the screen Flickering and there doesn't seem to be any resolution .
I'm on my 3rd tablet now (thanks best buy accident damage warranty!) And this one is flickering worse lately than ever. I updated to the latest firmware, yesterday only to boot up to horrible bouts of flickering during the setup screens.
The odd thing is, there seem to be no consistency to it. Some days it's so had I can't even use the thing, other days it doesn't happen at all. I use the tablet every day for notes or PDF viewing. I've used it with no magnetic cover (totally naked) and with the cover.. doesn't seem to change the occurrences.
I've turned overlays on/off force gpu render on/off.. nothing seems to fix it. Sometimes changing the overlay will reduce the flickering other times it doesn't affect it at all.
I hate to say it, but if I can't resolve it, I'm going to be forced to move to the surface 3.
I'm an electrical engineer and I've done as much trouble shooting as I can think to do.. but I've come up empty handed.
Anyone else have these problems? Has anyone found a definitive fix?
I sent mine back 3 times. The first was a reset. Thanks for wasting my time. The second was a motherboard and that didn’t do it. The third time they did a motherboard, digitizer, and usb port. It's finally stable and back to normal. After 5 trips back, the BB warranty triggers a new unit. Check if it triggers a refund.
I get it occasionally, so far I'm able to resolve it by booting into custom recovery (TWRP) and clearing dalvic to allow all apps to rebuild. Sometimes this resolves it for a few days, sometimes a couple of weeks. Its a repeatable "fix" that makes me question if the issue is related to memory or trim or something like that. Kind of reminds me of how with the first generation nexus 7s one would see slow downs after a while and filing storage with fake data then deleting it would improve performance for a while.
I'm definitely not a tender user of the device. I go back and forth between multiple ROM's and kernels on a daily basis testing what is testable, and unfortunately also what is not. Anyway, even though mine was bought as refurbished on eBay, I have never had any issues like the ones you describe. More specifically, I have never had any issues what-so-ever, that was not created due to my own ignorance. To me the device seems indestructible.
Besides, I would hate to be in the place of my device, or I would definitely have turned schizophrenic. Should I feel bad about pushing it through all this?
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
ShadowLea said:
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
Click to expand...
Click to collapse
P900 wifi. Us version bought at best buy.
Today the tablet has been rock solid, I have literally done nothing between when it was flickering like mad and now.
I wonder if it might be related to some kid of data transfer. either over wifi, or when data is written or read from storage or SD card. I've take then SD card out to eliminate that as the problem.
Mine was P900 from BB
Issue lies with the screen.
This happened with me I sent it back to Samsung, 3 times. They seem to have finally got it right. They replaced the battery and then the display screen. Now it appears to be working I will let you know after a month if it is still good. They also told me that they will not replace the device even though I bought it and the issue was right from the start. Not even 6 months old. When working the device is excellent.
Ah, so now we know for sure the battery is replaceable. That's good news. Maybe someday our batteries will no longer hold a charge and we can replace it. Now for a good video on tear down and what tools to use to do that and where to get a replacement battery. I know it's early for most of us but someday......we will have to replace that battery. I'm one of those that keep my toys (computers/laptops/tablets/phones,) for many years.
Mine is running like new since last service. Getting the BB Geek Squad warranty has paid for itself already. I get 2 years on anything over $500.
Mine is a p900. I purchased from samsung website. Mine has been doing it fresh out of box. So bummed.
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
{Diemex} said:
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
Click to expand...
Click to collapse
My P900 has just begun flickering exactly as you describe. So I should just be patient and hope it goes away by itself?
I'm flickering again. Turning the screen brighter is what triggers it for me. Returning to stock just to get it back and have it flicker again to hit the magic 5 returns may be what I have to do.
https://youtu.be/CvxbVft69Kg
I just followed this guide. Its been a week now, not had any flickering since I did it.
Manya3084 said:
I just followed this guide. Its been a week now, not had any flickering since I did it.
Click to expand...
Click to collapse
Lifting the motherboard only temporary close the gaps of cracked battery connector. The permanent fix need to do: re solder the battery connector.
Look closely under magnified glass or microscope , you'll see the cracked solders. You can test by pushing the connector slightly, a bad one will move easily or lift off from its solder joints.
This video was removed from the poster after I pointed out his guessing solution. Flickering screen has nothing to do with LCD connector on the motherboard.
Lifting mother board actually you're applying pressure on the battery connector from rear cover.
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
bluebirch said:
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
Click to expand...
Click to collapse
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Beut said:
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Click to expand...
Click to collapse
Thanks, missed that other thread. Next time, I'll send them an en explicit request to replace the battery comnector, and refer to those two threads.
Stefan
Tapatalked on some kind of Samsung tablet

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