[Q] Missing Navigation Keys on Moto G GSM (Consumer Cellular) - Moto G Q&A, Help & Troubleshooting

HI,
I just got a consumer cellular moto g 8gb XT1034 which is running the 4.4.2 with System Version : 173.44.34.falcon_umts.AWSCC.en.us
The phone was sim locked so i got it unlocked from ebay for use with t-mobile.
It has a weird issue nothing to do with unlocking though,
The phone does not display any navigation keys. No Home/Back/Recents.
Does anyone know what could be wrong ? Since the phone uses soft keys it has to do something with software bug.
Everything else about the phone looks fine and I tried rotating but the keys are still missing/hidden.
Not sure what is going on. I am stumped
Could someone please help ?
THanks,
Gaurav

Related

[Q] Moto G KittKat GiffGaff problem

I unlocked my moto g on the tesco network still on 4.3 and giffgaff worked great then i got the OTA too 4.4,
since then i lose network connection randomly i tried deleting all apns and starting fresh in case there was an issue,
but no luck figuring this out anyone else had this problem.
If i downgrade it works perfect unsure whats going on. :crying:
Not cool. Out of interest did you unlock via tesco themselves or code from eBay?
My dad is grabbing a phone from tesco tomorrow but uses giffgaff so I'll be interested to see how this turns out.
Sent from my XT1032 using Tapatalk

Sim Free vs Branded Moto G - 3G Signal loss!

Hi,
I have a Vodaphone branded UK Moto G - I have just unlocked it successfully and flashed the stock FW. My friend has a Sim free Moto G. I was concerned because on my Moto G I cannot get 3G signal in the house, all I get is "G" rather than "3G/H+"
Using the same sim in my friends Sim Free Moto G, I can get H+ very eassily in the same house when the phone are placed still on a desk.
Does anyone know why this might be? I'd like to know if it's worth me getting mine replaced first before taking it back and paying the extra for a sim free model?
thanks
iamtherealmungo said:
Hi,
I have a Vodaphone branded UK Moto G - I have just unlocked it successfully and flashed the stock FW. My friend has a Sim free Moto G. I was concerned because on my Moto G I cannot get 3G signal in the house, all I get is "G" rather than "3G/H+"
Using the same sim in my friends Sim Free Moto G, I can get H+ very eassily in the same house when the phone are placed still on a desk.
Does anyone know why this might be? I'd like to know if it's worth me getting mine replaced first before taking it back and paying the extra for a sim free model?
thanks
Click to expand...
Click to collapse
Check if you're on 3G or 2G in settings
Sent from my XT1033 using Tapatalk
iamtherealmungo said:
Hi,
I have a Vodaphone branded UK Moto G - I have just unlocked it successfully and flashed the stock FW. My friend has a Sim free Moto G. I was concerned because on my Moto G I cannot get 3G signal in the house, all I get is "G" rather than "3G/H+"
Using the same sim in my friends Sim Free Moto G, I can get H+ very eassily in the same house when the phone are placed still on a desk.
Does anyone know why this might be? I'd like to know if it's worth me getting mine replaced first before taking it back and paying the extra for a sim free model?
thanks
Click to expand...
Click to collapse
Are both devices on the same modem version?
They both seem to be identical in software (in the about phone section)
And the only visible difference is the back of the branded
One has a white M rather than black.
iamtherealmungo said:
They both seem to be identical in software (in the about phone section)
And the only visible difference is the back of the branded
One has a white M rather than black.
Click to expand...
Click to collapse
I don't know if this will solve your issue but download phone testing from diewland from playstore and set your network to "WCDMA ONLY" and see if it helps. If not it might need to reconfigure your apn.
You can check/select the network type by going to the dialer and dialing *#*#4636#*#* and looking in the phone information section
Sent from my Moto G using xda app-developers app

Moto G sim help

Whenever I switch my Moto G on, it comes up with a screen saying sim network unlock pin. I think the problem started when I got the US version of Android, but I got it back to the GB version but problem hasn't gone. When I went to Tesco to sort out the problem, the man spoke to someone at Motorola and they tried some codes but nothing worked. I think he said that it had locked its self to a different network. Help?
Thanks

Moto G showing no service

Can someone olease help me i have a newly purchased Moto G x1033 i got a new microsim. (Did not cut it or anything)
Moto G detects the sim but says either no service or emergency calls only.
Im running on latest the latest kitkat version.
I have tried a master reset. Manually changing operators does not help. Should i get the phone replaced or is this a software issue?
please help thanks
Sent from my GT-S7562 using XDA Free mobile app
Do you have the possibility to try another sim?
If you can connect to an operator with another sim, then the problem must be your new sim.
Thanks for replying. I have tried 2 different sims in bothr the slots they still dont work. Though they do work on other phones. I dont think the new sim should be the problem i had used a cut sim first and then gotten a new micro sim.
UPDATE:
Some more info The signal bars are full and orange in colour/color and say No Service beneath them.
It also does show the name of the service provider at certain places.
UPDATE 2 :
I tried to switcj on mobile data and that seems to be working fine on 2G. But im still getying no service
Sent from my GT-S7562 using XDA Free mobile app
MufcTK said:
Can someone olease help me i have a newly purchased Moto G x1033 i got a new microsim. (Did not cut it or anything)
Moto G detects the sim but says either no service or emergency calls only.
Im running on latest the latest kitkat version.
I have tried a master reset. Manually changing operators does not help. Should i get the phone replaced or is this a software issue?
please help thanks
Sent from my GT-S7562 using XDA Free mobile app
Click to expand...
Click to collapse
The same thing happened to me but my G is a single sim, xt1032 cdma. When my phone was doing this, I actually tried to place and emergency call just to see if it would go through and it did not. Apparently the RF software was corrupted. To fix it I had to reflash the entire stock firmware.
Hi thanks i will try that. Could you just tell me will flashing the firmware again void my warrenty?
Also a link/tutorial to the procedure would be nice but i can look it up to.
Sent from my GT-S7562 using XDA Free mobile app
Flashing the firmware needs an unlocked bootloader.
By doing this your waranty will be voided.
In case you just recently bought your phone I would return it and ask for a new one.
I have the same issue. The weird thing is that 2G and 3G Internet works but voice calls don't work (voice registration state is emergency calls only, data registration state is connected). I flashed stock firmware again but that didn't help solve the issue. I have tried this with multiple SIM cards. I have requested a replacement however that is pending "approval".
Im having the exact same issue i also have asked for a full refund from Flipkart.
Ill see if i should buy another peice of moto g or shall i go for xperia C/M2
Sent from my GT-S7562 using XDA Free mobile app
This is weird. I reflashed the system partition and relocked the bootloader, and the phone is working fine now. I unlocked the bootloader and it still works. This doesn't make sense. How can reflashing just the system partition fix a network issue that occured in both stock and CM 11? The system partition had been formatted once or twice from CWM recovery earlier while I was going back and forth between CM and stock to debug this issue. Only reflashing the system partition from mfastboot fixed the issue.
it does not matter now i have returned the phone
Sent from my GT-S7562 using XDA Free mobile app
I just received this email from Flipkart:
Please find below the statement from Motorola on your recently purchased device.
We have uncovered an activation problem with some Moto G devices sold in India. If you have unboxed your Moto G and are having network connectivity problems this applies to you.
The problem: IMEI numbers are 15-digit unique codes that help cellular networks identify valid phones. If your new Moto G s IMEI number begins with 3533 your phone is incapable of connecting to the network right now because of a programming error on our part. It may take several days before your phone will connect to the network. You can find your IMEI number listed on the box or behind the back cover. At this stage, our understanding is that this only affects the 16GB version of Moto G.
How we are fixing it: We are working around the clock with our network partners to ensure your device is listed properly in their system. Because of the complex process to activate, your device could begin working as early as Tuesday or it may take a few days after that for your specific device to begin working properly.
If you are impacted, we apologize for the inconvenience this has caused to you. We let you down and are working around the clock to fix this issue.
To help make up for the issue if you are affected, we will be crediting your Flipkart wallet with Rupees 1200/-with which you can buy a Moto G cover or an item of your choice.
If you do not want to wait a couple of days for the phone to be activated, you can exchange it for an operational unit or return it for a full refund with Flipkart, no questions asked. Your replacement request will be processed after a week.
On behalf of Motorola, please accept our deepest apologies. We are passionate about making people happy with our products and we will work tirelessly to gain back your trust.
Regards,
Flipkart Customer Care
Click to expand...
Click to collapse
So my guess is that reflashing the system didn't solve the issue, instead something changed on the network operator end by the time I reflashed the system partition and tested it again.
Could have been that.
Im going to order the phone again once it is back in stock.
Sent from my GT-S7562 using XDA Free mobile app

[Q] Has anyone been able to edit the sprint g flex2 build.porp to ATT fully working?

Hi All,
I have been trying to get my g flex2 unlocked from sprint for a while now, sprint can only give me a MSL code, so I have been forced to look into other ways to get my phone working on AT&T. I was reading on another thread people were able to get their flex2's unlocked by editing the build.porp, but I have only seen it changed to VZW, has anyone been able to use a sprint g flex 2 on AT&T by using that method. Also I heard that enabling the location services on a g flex2 with an edited build.porp to VZW puts the phone in a bootloop, could you move the GPS files from maybe the at&t model to prevent that from happening, are the gps radios different?
so far i have sms slowly working on tmobile network. i will send an sms but it will crash immediately after i press the send button. strangely enough the sms went through with no confirmation, still playing around with the settings, but have no to little knowledge on editing files or finding out what is going on to cause the phone app to crash.

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