MMS.....Message not downloaded - Xperia Z3 Q&A, Help & Troubleshooting

Hi folks....
I have a problem receiving MMS on my Z3.
Despite having it set to automatically download MMS, it never does.
I have downloaded the Internet and MMS settings for my provider EE, but it still wont retrieve them.
It gives me the option to 'download message' manually, but that won't work neither.
Has anybody had this issue and/or is there a fix?
Thanks

KurtHoyle said:
Hi folks....
I have a problem receiving MMS on my Z3.
Despite having it set to automatically download MMS, it never does.
I have downloaded the Internet and MMS settings for my provider EE, but it still wont retrieve them.
It gives me the option to 'download message' manually, but that won't work neither.
Has anybody had this issue and/or is there a fix?
Thanks
Click to expand...
Click to collapse
hey do this: http://support.t-mobile.com/thread/75713
I had this happen to me as well. Fixed it by setting the APN Protocol and APN Roaming Protocol from IPv6 to IPv4/IPv6 (see bold items below).
Below is a full list of my current APN settings that seem to work perfectly for me.
APN: fast.t-mobile.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not set
MMS port: not set
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Auth Type: not set
APN type: default,mms,supl,admin,hipri
APN proto: IPv4/IPv6
APN roaming proto: IPv4/IPv6
APN enable/disable: enable
Bearer: unspecified
Click to expand...
Click to collapse
worked for me

regulator207 said:
hey do this: http://support.t-mobile.com/thread/75713
worked for me
Click to expand...
Click to collapse
Thanks for your help. I'll give this a go...
One way around it that I did find, was switching to 3G from 4G...
Using 3G I can download them, using 4G I can't - which is weird

regulator207 said:
hey do this: http://support.t-mobile.com/thread/75713
worked for me
Click to expand...
Click to collapse
I don't even see MMS Protocol: WAP2.0 as one of the fields. Why is it not showing up on my T-Mobile (D6616) Z3?

Related

No MMS no matter what ROM/KERNEL/firmware etc...

Like the title says, since the second ROM I ever installed, (CM7 alpha 10 I believe) I have not been able to send/receive MMS on any combo of software , ICS or GB, kernel , etc. I have verified the APN's, still nothing... my plan allows unlimited, so unfortunate that I can't use it...Any ideas are welcome
Sent from my Sensation using XDA
Sensation-al! said:
Like the title says, since the second ROM I ever installed, (CM7 alpha 10 I believe) I have not been able to send/receive MMS on any combo of software , ICS or GB, kernel , etc. I have verified the APN's, still nothing... my plan allows unlimited, so unfortunate that I can't use it...Any ideas are welcome
Sent from my Sensation using XDA
Click to expand...
Click to collapse
I have the same problem with MMS as well.
I opened a topic in Q/A section but no one replied...
Im on energy ics rom and its my first custom rom setted mms apns for rogers correctly couldn't send pics didn't try receiving tho...
Sent from my HTC Sensation Z710e using xda premium
I don't know if this helps or not, but It seems like people with American Carriers, or T-mobile tend to not have issues with MMS. I don't know if this would work, but maybe comparing APN settings and seeing if anything is missing may work?
Settings -> More.. -> Mobile Networks -> Access Point Names ->
at this point I had three or three options...
I assume they were: T-Mobile, T-Mobile Data, and T-Mobile MMS
Now since I use Simple Mobile, I had to change the T-Mobile to Simple Mobile with all the correct settings, and for MMS to work I also had to change the T-Mobile MMS APN with the same exact settings as the Simple Mobile APN.
-----------------------------------------------------------------------------
One other way you may try, after putting all the correct settings;
Where is says APN Type, write "mms" (without quotes)
Give it a try. Hope it helps.
Problem is, I'm on Bell Canada...
Sent from my Sensation using XDA
Me on rogers it wasn't a signal issue as i had full bars i just saw the "h" coming up only the upper bar was lightning but the lower one was normal..
Sent from my HTC Sensation Z710e using xda premium
Sensation-al! said:
Problem is, I'm on Bell Canada...
Sent from my Sensation using XDA
Click to expand...
Click to collapse
This is not my work, please try and confirm.
BELL:
Name: Bell Internet
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MCC: 302
MNC: 610
APN type: Internet + mms
Authentication Type: none
ROGERS:
Here are the settings for Data
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
MCC: 302
MNC: 72 (If that doesn't work try 720, its already filled in, leave it at what it is)
Leave the rest blank. Now you Data should be working
Here are the settings Multimedia Messaging
Name: Rogers MMS
APN: media.com
Username: media
Password: mda01
Server: 172.25.0.107
MMSC :http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302
MNC: 72 (If that doesn't work try 720, its already filled in, leave it at what it is)
APN Type: mms
Leave the rest blank. Now MMS should be working!
HAVE A LOOK AT HERE: http://forum.xda-developers.com/showthread.php?p=21105129
I'm on Wind and I cant neither send nor receive mms but I think my settings are correct since the phone detected it automatically. Any ideas ?
I am with O2 uk and also had this issue. I contacted them and they emailed their latest apn settings to me, which I copied in to my settings and my mms then worked fine. I think when some custom roms search for the apns automatically they pick up out of date settings. Just phone your carrier and ask for the apn settings for mms as if you are getting internet but no mms on several roms it can only be due to incorrect apn.
sent from my Sensation XE
Pikabat said:
I'm on Wind and I cant neither send nor receive mms but I think my settings are correct since the phone detected it automatically. Any ideas ?
Click to expand...
Click to collapse
Go into apns
Choose WIND MMS
Under MMSC it will say http://mms.windmobile..ca
Change it to http://mms.windmobile.ca
It never used to do this but I've noticed for the last couple months its messed.
That should solve it! Hit thanks if I helped!
cdstewart said:
Go into apns
Choose WIND MMS
Under MMSC it will say http://mms.windmobile..ca
Change it to http://mms.windmobile.ca
It never used to do this but I've noticed for the last couple months its messed.
That should solve it! Hit thanks if I helped!
Click to expand...
Click to collapse
it did lol thanks dude , any idea what caused that?
No clue, maybe I should call back office and let them know..
cdstewart said:
Go into apns
Choose WIND MMS
Under MMSC it will say http://mms.windmobile..ca
Change it to http://mms.windmobile.ca
It never used to do this but I've noticed for the last couple months its messed.
That should solve it! Hit thanks if I helped!
Click to expand...
Click to collapse
thanks! solved my problem!
MasterGGM said:
This is not my work, please try and confirm.
BELL:
Name: Bell Internet
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MCC: 302
MNC: 610
APN type: Internet + mms
Authentication Type: none
ROGERS:
Here are the settings for Data
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
MCC: 302
MNC: 72 (If that doesn't work try 720, its already filled in, leave it at what it is)
Leave the rest blank. Now you Data should be working
Here are the settings Multimedia Messaging
Name: Rogers MMS
APN: media.com
Username: media
Password: mda01
Server: 172.25.0.107
MMSC :http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302
MNC: 72 (If that doesn't work try 720, its already filled in, leave it at what it is)
APN Type: mms
Leave the rest blank. Now MMS should be working!
HAVE A LOOK AT HERE: http://forum.xda-developers.com/showthread.php?p=21105129
Click to expand...
Click to collapse
For those having trouble with Rogers, I wasted quite a bit of time trying to figure out why I couldn't send/receive MMS. Solution for me was this:
1. USE ONLY THIS APN, DELETE ALL THE OTHER APNS - For some reason, it conflicted and when I deleted all the other unnecessary APN's it worked great again. Here's what I used and ONLY this one for Rogers Canada. The internet.com apn doesn't work for me, fortunately I found this one that works!
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302
MNC: 720
Problem still exists, any ideas?
Sent from my Sensation using XDA

[Q] Cannot receive MMS messages on Tmobile

Has anyone else encountered this problem?
It seems I can sens MMS ok (typically using Handcent, but Hangouts OK too), but when I receive a MMS message in Handcent, It just says "Downloading" and then nothing. I noticed if I switch back to Hangous, I don't even see the MMS, same with Textra.
I've checked my APN settings and all look correct:
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms
APN Protocol: IPv6
APN roaming: IPv4
Any ideas? Thanks.
machochico said:
Has anyone else encountered this problem?
It seems I can sens MMS ok (typically using Handcent, but Hangouts OK too), but when I receive a MMS message in Handcent, It just says "Downloading" and then nothing. I noticed if I switch back to Hangous, I don't even see the MMS, same with Textra.
I've checked my APN settings and all look correct:
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms
APN Protocol: IPv6
APN roaming: IPv4
Any ideas? Thanks.
Click to expand...
Click to collapse
I have not received an MMS since I have gotten my Nexus 5, but I was able to send and receive them with my HTC One with hangouts on t-mobile. To get it to work on that phone I had to make sure wifi calling was turned off or wifi was turned off.
machochico said:
Has anyone else encountered this problem?
It seems I can sens MMS ok (typically using Handcent, but Hangouts OK too), but when I receive a MMS message in Handcent, It just says "Downloading" and then nothing. I noticed if I switch back to Hangous, I don't even see the MMS, same with Textra.
I've checked my APN settings and all look correct:
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms
APN Protocol: IPv6
APN roaming: IPv4
Any ideas? Thanks.
Click to expand...
Click to collapse
Make sure your WiFi is off. I have to turn mine off to send/receive MMS.
Synyster06Gates said:
Make sure your WiFi is off. I have to turn mine off to send/receive MMS.
Click to expand...
Click to collapse
I have turned Wifi off, but still "Downloading" in Handcent. I verified that I was able to send and receive an MMS message to myself, and that worked OK. I have seen some people suggesting that receiving other provider's (Verizon, Sprint) MMS may be a problem, anybody verified that?
I've had much better luck with epc.tmobile.com.
Mr. Sprinkles said:
I've had much better luck with epc.tmobile.com.
Click to expand...
Click to collapse
Still no luck on the epc.tmobile.com side. I've read this setting a few times: MMS protocol: WAP 2.0 but it is not an option in Nexus 5 apn settings, could it be somewhere else? Or is it moot now.
I have also seen some MMS proxies around:
216.155.165.50 for the MMS Proxy and 8080 for MMS Port, but I haven't tried them yet...
I don't know if this also helps, but digging around I was able to save the Downloading mms to the handcent service, and when I open it there I see:
http://pol1mmsget.msg.eng.t-mobile.com/mms/wapenc?location=[PHONE_NUMBER]_5vn1gn&rid=026
My phone number does not have the brackets, obviously...

So I've got service, can call/text, but I have absolutely no data/MMS

I was running stock 4.4.2, rooted and unlocked, and my service/data were fine until today, when I just stopped being able to use data. I've tried rebooting, powering down for about half an hour, checked and double checked my APNs, and flashed Cm11. Haven't tried to flash a new radio alone since I figured cm11 would've come with a different radio from stock. A friend suggested it might be my SIM, but I would assume I would get no service at all if there was a problem there.
So where do I go from here? :V
Nexein said:
I was running stock 4.4.2, rooted and unlocked, and my service/data were fine until today, when I just stopped being able to use data. I've tried rebooting, powering down for about half an hour, checked and double checked my APNs, and flashed Cm11. Haven't tried to flash a new radio alone since I figured cm11 would've come with a different radio from stock. A friend suggested it might be my SIM, but I would assume I would get no service at all if there was a problem there.
So where do I go from here? :V
Click to expand...
Click to collapse
Who is your carrier. Go to mobile networks/access point names/ and find your apn settings
Try proper radio. A sign is if your WiFi doesn't find signal usually bad mixed. I get this often. I flash lots on many devices but its simple. Anyway try your radio. And no ROMs normally have no radio unless it says otherwise or firmware. Peace.
Sent from my N3 using XDA Free mobile app
Shckr57 said:
Who is your carrier. Go to mobile networks/access point names/ and find your apn settings
Click to expand...
Click to collapse
AT&T, I've tried resetting to default APNs as well as comparing mine to those in AT&T's Help and other peoples' own settings.
Droid2drummer said:
Try proper radio. A sign is if your WiFi doesn't find signal usually bad mixed. I get this often. I flash lots on many devices but its simple. Anyway try your radio. And no ROMs normally have no radio unless it says otherwise or firmware. Peace.
Sent from my N3 using XDA Free mobile app
Click to expand...
Click to collapse
See I can pick up wifi just fine, it's just my regular data that's acting up. I've tried looking into a guide for flashing radios but to be honest, I don't know much about LTE bands or anything. Is there a good guide here that I missed? It seems as simple as flashing one with CWR but I don't wanna ruin anything.
Write down your apn settings here so we can look at them
Name: ATT LTE
APN: Phone
Proxy blank
Port blank
UN blank
PW blank
Server blank
MMSC: ht tp:// mmsc. mobile. att. net
MMS proxy: proxy. mobile. att. net
MMS port: 80
MCC: 310
MNC: 410
Auth blank
APN protocol: IPv4
APN roam: IPv4
APN Enabled
Bearer unspecified
MVNO type: None
Nexein said:
Name: ATT LTE
APN: Phone
Proxy blank
Port blank
UN blank
PW blank
Server blank
MMSC: ht tp:// mmsc. mobile. att. net
MMS proxy: proxy. mobile. att. net
MMS port: 80
MCC: 310
MNC: 410
Auth blank
APN protocol: IPv4
APN roam: IPv4
APN Enabled
Bearer unspecified
MVNO type: None
Click to expand...
Click to collapse
-3G Settings-
Name: ATT
APN: wap.cingular
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: [email protected]
Password: cingular1
Server: <Leave in Blank>
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <Leave in Blank>
APN type: default,supl,mms
APN Protocol: Leave it to the Default one
-4G Settings-
Name: ATT HSPA+
APN: phone
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: <Leave in Blank>
Password: <Leave in Blank>
Server: <Leave in Blank>
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <Leave in Blank>
APN type: default,supl,mms,hipri
APN Protocol: Leave it to the Default one
Bearer: leave it to the Default one
Should I delete the other ones and just have those two? Cm11 came with like a bunch of them.
Nexein said:
Should I delete the other ones and just have those two? Cm11 came with like a bunch of them.
Click to expand...
Click to collapse
You can have as many as you like but it will only use one. It looks as if you are mixing the settings of different apns together
Shckr57 said:
You can have as many as you like but it will only use one. It looks as if you are mixing the settings of different apns together
Click to expand...
Click to collapse
Added both, tried selecting each one and I'm still having the same problem.
So to update, I've gone back to stock 4.4.4, straight from google, still not working, and then flashed the newest radio and that didn't do it either. Starting to thing it's a hardware problem, maybe actually is the SIM?
Ended up being the sim! Thanks for your help though, guys!

Hisense A2 pro: No Internet connection, wrong APN?

Hi all,
recently I got my new phone Hisense A2 pro imported, but can't get it set up right. It's not the original ROM.
2g, 4g is written at the upper lefter corner and I can get SMS, but no internet connection. I think the APN settings are wrong, but I'm not sure and tried different settings. Does it sound as if it's a problem with the APN or could it be something else My recent settings are:
Name: o2 internet
APN: internet
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: 10.81.0.7:8002
MMS proxy: 82.113.100.5
MMS port: 8080
MCC: 262
MNC: 07
Authentication type: None
APN type: default,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol IPv4
Bearer: Unspecified
MVNO type: None
MVNO value: Not set
Many thanks in advance!
IMinoI said:
Hi all, recently I got my new phone Hisense A2 pro imported, but can't get it set up right. It's not the original ROM...
Click to expand...
Click to collapse
I don't have this device but, I believe that one or both of the following threads may be helpful for what you need and don't be afraid to ask for some member guidance within one of them.
https://forum.xda-developers.com/showthread.php?t=3694644
https://forum.xda-developers.com/showthread.php?t=3673945
Good Luck!
~~~~~~~~~~~~~~~
I DO NOT provide support via PM unless asked/requested by myself. PLEASE keep it in the threads where everyone can share.
...please i would to find a twrp and a custom rom but i sppose it is just a dream. i've just discovered this phone.... sold at onlu 120euro and at this price is incredible but i could not live without a twrp and possibly a custom rom......
IMinoI said:
Hi all,
recently I got my new phone Hisense A2 pro imported, but can't get it set up right. It's not the original ROM.
2g, 4g is written at the upper lefter corner and I can get SMS, but no internet connection. I think the APN settings are wrong, but I'm not sure and tried different settings. Does it sound as if it's a problem with the APN or could it be something else My recent settings are:
Name: o2 internet
APN: internet
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: 10.81.0.7:8002
MMS proxy: 82.113.100.5
MMS port: 8080
MCC: 262
MNC: 07
Authentication type: None
APN type: default,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol IPv4
Bearer: Unspecified
MVNO type: None
MVNO value: Not set
Many thanks in advance!
Click to expand...
Click to collapse
i have exactly same problem as you, have you solved it?are you in Germany? i'm in germany and my card is also o2, can see 4g but no data connection. But i have tried my girlfriend's card(Eplus), it worked. i may switch my provider

Sprint APN settings for data on GSI roms

The most common issue I have run into with the GSI roms for the E5 Play (james) has been data not working, unfortunately all of the sprint APN settings I have found online have been incorrect for newer phones so here is a working APN based off of a stock E5 Play.
Name: internet
APN: x.ispsn
Proxy: Not Set
Port: Not Set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mms.sprintpcs.com
MMS Proxy: oap7.sprintpcs.com
MMS Port: 80
MCC: 310
MNC: 120
Authentication Type: Not Set
APN Type: default,supl,mms,cbs,ia
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
APN Enable/Disable: APN Enabled
Bearer: eHRPD, LTE
MVNO Type: None
If this helps you hit the Thanks button
Wow, I've been trying to fix this for a while now... I can finally go to sleep oh my lord... Thank you so much sir. One question though know how to make these apn settings stay even after rebooting?
sonymicronin said:
Wow, I've been trying to fix this for a while now... I can finally go to sleep oh my lord... Thank you so much sir. One question though know how to make these apn settings stay even after rebooting?
Click to expand...
Click to collapse
I haven't had an issue with them not sticking after a reboot, I'll look into it and let you know if I figure something out.

Categories

Resources