[Q] A0001 not installed - ONE Q&A, Help & Troubleshooting

Hello XDA community,
I just bought a new computer that came with Windows 8.1.
When I plug in the 1+, my computer won't read the phone... Out of frustration, I even wiped the entire phone and no luck. I have been searching for 8 hours already... lol, I also installed the SAMSUNG USB drivers for Mobile Phones and ran the adb setup 1.4.2. I need help so I can transfer my media files to my phone. The phone no longer gives the option to set as MTP in the notification area. Sorry, if I am being confusing. Thank you for your assistance. Take care.

what version of windows 8.1 do you have.

It just says Windows 8.1

Did you try a different cable? Is the phone detected on a different computer?
Sent from my One using XDA Free mobile app

vamshi88 said:
Did you try a different cable? Is the phone detected on a different computer?
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
Hello,
No it is not in a different cable. It receives charge from computer.

skyhonor said:
Hello,
No it is not in a different cable. It receives charge from computer.
Click to expand...
Click to collapse
Sorry buddy your reply was not clear enough for me.
1. When you connect your phone to another computer was it only charging or were you able to see MTP.
2. what ROM and kernel are you on currently.
3. Try if you can see your device as adb device using TWRp.
Sent from my One using XDA Free mobile app

vamshi88 said:
Sorry buddy your reply was not clear enough for me.
1. When you connect your phone to another computer was it only charging or were you able to see MTP.
2. what ROM and kernel are you on currently.
3. Try if you can see your device as adb device using TWRp.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
Hello vamshi88
1. I was able to see MTP on my older computer.
2. I am using the latest AK kernel, using stovk CM 11S
3. Do you mean wipe cache and dalvik cache?

skyhonor said:
Hello vamshi88
1. I was able to see MTP on my older computer.
2. I am using the latest AK kernel, using stovk CM 11S
3. Do you mean wipe cache and dalvik cache?
Click to expand...
Click to collapse
Do you have synapse installed on your phone? If not download it from the play store. Open synapse and go to "misc" tab and see if the "usb fast charge" is enabled or disabled.
If it says enabled then disable it, try connecting your phone to PC again.
Sent from my One using XDA Free mobile app

vamshi88 said:
Do you have synapse installed on your phone? If not download it from the play store. Open synapse and go to "misc" tab and see if the "usb fast charge" is enabled or disabled.
If it says enabled then disable it, try connecting your phone to PC again.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
I tried that just now, but still no luck.

skyhonor said:
I tried that just now, but still no luck.
Click to expand...
Click to collapse
Ok let's see, connect your phone to pc boot to twrp go to advanced>adb side load> swipe to sideload.
Open cmd move to SDK directory and enter "adb devices", if you can see your device there your drivers are fine.
Let me know.
Sent from my One using XDA Free mobile app

vamshi88 said:
Ok let's see, connect your phone to pc boot to twrp go to advanced>adb side load> swipe to sideload.
Open cmd move to SDK directory and enter "adb devices", if you can see your device there your drivers are fine.
Let me know.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
It just says list any devices.
But I don't see my A0001 listed in the cmd.
I need the drivers installed but Windows 8.1 is giving me a tough time.

First thing I did with my 8.1 9600 build was disable driver signature.
I have 4 USB cables and only 1 of them is a data transfer cable, the rest just charge my phone from the laptop. Took me awhile to figure this out.
Here is the driver information, it looks like it uses a camera driver from the icon.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

if you have n or kn version from windows, you need to install media feature pack to your pc.
support2.microsoft.com/kb/2929699
Sent from OPO.

primerars said:
First thing I did with my 8.1 9600 build was disable driver signature.
I have 4 USB cables and only 1 of them is a data transfer cable, the rest just charge my phone from the laptop. Took me awhile to figure this out.
Here is the driver information, it looks like it uses a camera driver from the icon.
Click to expand...
Click to collapse
Hello,
I no longer see my device in the device manger settings. Also in the control panel, it is no longer there too.
I tried plugging in the device into other USB ports as well, the computer is only giving charge and not reading the 1+.

enigma_x said:
if you have n or kn version from windows, you need to install media feature pack to your pc.
support2.microsoft.com/kb/2929699
Sent from OPO.
Click to expand...
Click to collapse
Hi,
I do not have other versions of Windows 8.1.

I remember that I uninstalled some bloatware after setting up the new PC. But I do not remember everything I uninstalled.. :crying:
The computer I bought was this one: http://www.amazon.com/gp/product/B00K0K9O3E/ref=oh_aui_detailpage_o01_s01?ie=UTF8&psc=1

Are you using stock OPO's cable? OPO doesn't requires any driver to connect to PC in MTP mode.

soralz said:
Are you using stock OPO's cable? OPO doesn't requires any driver to connect to PC in MTP mode.
Click to expand...
Click to collapse
Hello,
Yes I am.

skyhonor said:
Hello,
Yes I am.
Click to expand...
Click to collapse
Try disable USB debugging and connect again?

soralz said:
Try disable USB debugging and connect again?
Click to expand...
Click to collapse
Ok I see it now. But in the Control Panel -> Hardware... -> the 1+ is Unspecified category and in the Device Manager I see 'Android Phone' -> Android Composite ADB Interface

Related

[Drivers][APP] LG Mobile Support Tool / Nvidia NvFlash APX Driver for LGP999DW G2x

Thought I would make a one stop shop for driver support.
These are all the drivers you need to support and mod your T-Mobile G2x Phone in Windows x64 and x386 based O/S.
LG Mobile Support Tool Application for the G2x P999DW
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This app is for future upgrades and will also give you the option to install the current driver suite to support the phone in windows. The current LG Driver installer floating around is missing like 3 drivers. This app will get them all in.
*** This Does not include the Nvidia NvFlash Drivers*** (See below to get those.)
It's an easy method of installing the drivers needed for root, SD access for windows, modem , serial, etc... And will keep your drivers updated as well as your phone as updates are available.
Instructions:
Download and extract the installer.
Install the app.
Plug the phone in to the USB cable to the computer.
Launch app and click on install drivers. This will install the latest LG drivers.
Click to expand...
Click to collapse
Download:
Nvidia NvFlash APX Driver[/SIZE][/B]
Unlike a lot of Android phones out there the Nvidia Tegra2 chipset require additional drivers in Windows to support low level flashing.
Install Instructions for Nvidia NvFlash APX Windows Driver
(Windows x86 and x64 O/S Drivers):
****If you are running VmWare kill it.****
Remove the battery.
Plug in your USB cable to your PC.
Hold Vol Up/Down keeping them held down.
Plug in the USB cable to your phone. (Keep the buttons held until Windows detects a new APX device.)
+++++++++++++++++++++++++++++++++++++++++++++
Open Device Manager in Windows and you should see "APX Device" listed with an error icon.
Right click on the APX device.
Select 'Update driver software'.
Select 'Browse my computer...'.
Select 'Let me pick...'.
Select 'Have disk'.
Browse to directory you extracted the *driver* software to: \"Nvidia APX Windows Drivers".
Accept any warnings, including the big red alert (you may need to disable UAC (User Account Control)).
Now in Device Manager under 'USB Controllers' you should have an 'NVIDIA USB Boot-recovery driver for mobile devices'.
If not, uninstall the driver, reboot, rinse and repeat.
Click to expand...
Click to collapse
Download:
[URL="http://i.minus.com/1335705255/rx4gpOnLuoSbF_1WYg1Wpw/iOxRcOFzpzbKr.rar[/B]
TGA_Gunnman said:
This is the LG Mobile Support Tool Application for the G2x P999DW.
This app is for future upgrades and will also give you the option to install the current driver suite to support the phone in windows.
It's an easy method of installing the drivers needed for root, SD access for windows, modem , serial, etc... And will keep you drivers updated as well as your phone as updates are available.
Download:
LG Mobile Support Tool
Click to expand...
Click to collapse
Woot, keep the lg goodies comming gunnman
Sent from my LG-P999 using Tapatalk
Tried it and it already said I had the latest version. Is that what it is supposed to do?
alexp162002 said:
Tried it and it already said I had the latest version. Is that what it is supposed to do?
Click to expand...
Click to collapse
It's supposed to upgrade the firmware if an upgrade is available. Right now the latest firmware is V10f. So it won't do anything coz your phone has that firmware already. So as the OP said, this is for FUTURE upgrades.
So I'm an idiot and held down the power up/vol down button.... Back to a new install.... Damnit!
worked like a charm, thanks a lot for this sir.
my g2x improved?
I used this tool and after it updated my drivers for pc i think and i then rebooted my phone seems smoother and seems to look a little better (color). weird, maybe i'm mistaken but i don't care!
I got a Dot Net exception on XP:
Code:
The action that failed was:
LinkDemand
The type of the first permission that failed was:
System.Security.PermissionSet
The Zone of the assembly that failed was:
Intranet
Config: XP inside VirtualBox w/ APX having a USB Device Filter
Cause: This was caused by my trying to run it from a fileshare.
Fix: when I copied the files to the machine's desktop it worked as expected
Thanks for your hard work, cheers,
-G
P.S. should also mention:
You should see it send a bunch of files to the device and the phone screen should say "S/W Upgrade - Please wait while upgrading...". Once the files are sent and the program is finished running in the command window, you CAN just pull the USB cord or be safe and just wait a few extra minutes, however it will still say "upgrading."
Click to expand...
Click to collapse
as I was certainly worried that it hadn't worked (this is quoted from the manual install method)
Is the LG tool suppose to take a long time to start up?? When I click on the LG icon on my desktop it starts loading but never seems to get done.
ironstorm said:
I got a Dot Net exception on XP:
Code:
The action that failed was:
LinkDemand
The type of the first permission that failed was:
System.Security.PermissionSet
The Zone of the assembly that failed was:
Intranet
Config: XP inside VirtualBox w/ APX having a USB Device Filter
Cause: This was caused by my trying to run it from a fileshare.
Fix: when I copied the files to the machine's desktop it worked as expected
Thanks for your hard work, cheers,
-G
P.S. should also mention:
as I was certainly worried that it hadn't worked (this is quoted from the manual install method)
Click to expand...
Click to collapse
Do you see the big red letters saying kill VmWare? The virtual VM driver for the USB device in the native O/S does not play nice with APX Driver in the host machine.
Is there a special driver needed for adb?
Sent from my LG-P999 using XDA Premium App
PrettyPistol555 said:
Is there a special driver needed for adb?
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
What does the original post say? It's all in there. Please read it.
If we already did this with your recovery tool are the drivers supposed to stick? Or are the drivers only recognized when pulling the battery and holding vol up/down? Reason I ask because I flashed the recovery with your tool and was just double checking this thread and noticed that under USB devices I no longer had the nividia drivers in there (this is with phone battery not pulled just plugged in to usb debugging). Thanks
dope i need this
worked like a charm
so I installed the drivers, and when I plug in the phone the drivers are installed; however, I still can't access my SD card. Any advice?
tonyizhurr said:
so I installed the drivers, and when I plug in the phone the drivers are installed; however, I still can't access my SD card. Any advice?
Click to expand...
Click to collapse
stock or rom'ed
Sent from my LG-P999 using XDA Premium App
TGA_Gunnman said:
stock or rom'ed
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Rom'd on nightly CM7.
thats why cm7 issue
Sent from my LG-P999 using XDA Premium App
for the lg support tool.. it is stuck on check for connection with cell phone? any help?
and before this my phone was stuck on the LG screen! i dont know what to do im panicking
This does nothing.
Sent from my LG-P999 using XDA App

[Q] Nexus S USB Mount Problems [Q]

My phone can only charge but not be recognized on USB, when I plug it into my computer it says it's unrecognizable from my computer (like an error pops up). It wasn't like this before I installed the new update to the cygeonmod rom. I tried going back to stock gingerbread, other roms. Like at least 4 roms i've tried I just don't know what to do now. Any Ideas?
Are you trying to access the storage or use development tools (like adb) via USB?
Also, have you tried with a different USB port (preferably one on the motherboard of your computer)?
WindSlash said:
Are you trying to access the storage or use development tools (like adb) via USB?
Also, have you tried with a different USB port (preferably one on the motherboard of your computer)?
Click to expand...
Click to collapse
I'm just trying to access the storage, I've tried different usb ports but it just keeps saying USB Device Not Recognized.
I'm assuming you're using Windows... can you go under Device Manager and see if there is one with an exclamation mark (!) when your device is plugged in?
WindSlash said:
I'm assuming you're using Windows... can you go under Device Manager and see if there is one with an exclamation mark (!) when your device is plugged in?
Click to expand...
Click to collapse
yes theres and exclamation mark when I plug it in and it says (!) Unknown Device.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Anyone got any solutions?
tdog1o1 said:
My phone can only charge but not be recognized on USB, when I plug it into my computer it says it's unrecognizable from my computer (like an error pops up). It wasn't like this before I installed the new update to the cygeonmod rom. I tried going back to stock gingerbread, other roms. Like at least 4 roms i've tried I just don't know what to do now. Any Ideas?
Click to expand...
Click to collapse
Had the same problem and it ended up being a faulty USB cable. Pretty unlikely, but try a different cable and see if that helps.
XK72 said:
Had the same problem and it ended up being a faulty USB cable. Pretty unlikely, but try a different cable and see if that helps.
Click to expand...
Click to collapse
I've tried different usb cables with different computers and with different usb slots in each computer. Nothing works. Is it possible that my nexus s is missing a file allowing me to connect usb to my computer? Because every computer I use it says USB DEVICE NOT RECOGNIZED so I was just wondering if that's the case.
tdog1o1 said:
I've tried different usb cables with different computers and with different usb slots in each computer. Nothing works. Is it possible that my nexus s is missing a file allowing me to connect usb to my computer? Because every computer I use it says USB DEVICE NOT RECOGNIZED so I was just wondering if that's the case.
Click to expand...
Click to collapse
It sounds like your problem can be isolated to the phone, but I'm not familiar with working in a Windows environment. I'd try booting into (the phone's) Recovery and seeing if you can mount the drive from there. Might help you isolate whether or not your issue is related to a particular volume.
XK72 said:
It sounds like your problem can be isolated to the phone, but I'm not familiar with working in a Windows environment. I'd try booting into (the phone's) Recovery and seeing if you can mount the drive from there. Might help you isolate whether or not your issue is related to a particular volume.
Click to expand...
Click to collapse
I tried that going into the phone's recovery mode and plugging in the usb cord and it still says the same thing. When I go into further like clicking the message it gives me a Code 43 warning on my computer. I also tried hard factory resetting my phone when I was on the phone with Samsung and that didn't work either. Everything was fine before I flashed Cygenmod rom on my phone everything was perfect.
tdog1o1 said:
I tried that going into the phone's recovery mode and plugging in the usb cord and it still says the same thing. When I go into further like clicking the message it gives me a Code 43 warning on my computer. I also tried hard factory resetting my phone when I was on the phone with Samsung and that didn't work either. Everything was fine before I flashed Cygenmod rom on my phone everything was perfect.
Click to expand...
Click to collapse
Have you installed the drivers from http://developer.android.com/sdk/win-usb.html?
XK72 said:
Have you installed the drivers from http://developer.android.com/sdk/win-usb.html?
Click to expand...
Click to collapse
I tried it and nothing is working.
Can you go back to Device Manager?
Double click on the "Unknown Device", then click on "Details" tab, under "Property", select "Hardware Ids", and take a screenshot of what's there?
WindSlash said:
Can you go back to Device Manager?
Double click on the "Unknown Device", then click on "Details" tab, under "Property", select "Hardware Ids", and take a screenshot of what's there?
Click to expand...
Click to collapse
Here you go.
Interesting... now let me ask you from another angle, with the phone connected and USB debugging on, are you able to access the phone using adb devices / fastboot?
download and install PDANet
worked like a charm for me, installed my usb drivers to my phone which i had problems with just like you.
WindSlash said:
Interesting... now let me ask you from another angle, with the phone connected and USB debugging on, are you able to access the phone using adb devices / fastboot?
Click to expand...
Click to collapse
No i'm not able to access it with fastboot or adb devices. All it says is USB device not recognized.
Nexus S Woes
I had the exact same story and errors as tdog1o1, and the ONLY fix I found useful was on an mp3 forum.
" I had code 43 problems with my usb ports until I found a thread on MSI's website. My front panel usb ports connected to a 9 pin usb header on the motherboard. Only 8 pins are needed. If pin 9 has a black ground wire then remove it. I didnt give this fix much hope but it fixed my problems! "
After many hours of driver installs, front usb port changes, and a dozen reboots, this actually worked!
I merely used the USB at the back of the computer and Voila!
Looks Wind Slash nailed it at the beginning of this thread.
Nexus S
I am having the exact problem, have found a solution.

[ADB/FB/APX Driver] Universal Naked Driver 0.72

Universal Naked Driver 0.72
** Google Nexus 4 Added
** Google Nexus 10 Added
** Google Nexus Q Added
** Google Nexus S Added
32 & 64 Bit Windows 8 / 7 / Vista / XP - Attached to this post!
MD5: 30D25BC073F010CA01178CD6E2C5E4FA
I am happy to release my Universal Naked Driver. This is to allow ADB, Fastboot & APX interfaces to work without installing any package much less multiples packages for users with multiple devices. Yes you can just install them and uninstall right away but why bother?
I was annoyed that I couldnt use my Transformer Prime and Galaxy Nexus without having versions and packages trip over each other. My previous post for the Sensation & Galaxy Nexus was helpful so I thought I would bring to XDA the newest Android driver available from source (which they call 4.0) and make it start talking.
Warning: Uninstall any previous driver package's you may have installed and also manually remove drivers by attaching your phone and going to Windows device manager and right click the entry for your phone and select "Uninstall" on the next prompt make sure to select "Delete the driver software for this device" then hit OK and reboot before installing these drivers
Code:
Google Nexus Devices ADB & Fastboot
Samsung Devices ADB & Fastboot
Asus Devices ADB, Fastboot & APX
HTC Devices ADB & Fastboot
Code:
[B]Windows 8 Instructions[/B]
How to Disable Driver Signature Enforcement in Windows 8:
From the Metro Start Screen, open Settings (move your mouse to the bottom-right-corner of the screen and wait for the pop-out bar to appear, then click the Gear icon).
Click ‘More PC Settings’.
Click ‘General’.
Scroll down, and click ‘Restart now’ under ‘Advanced startup’.
Wait a bit.
Click ‘Troubleshoot’.
Click ‘Advanced Options’
Click ‘Windows Startup Settings’
Click Restart.
Enjoy!
HI,
I see you warning on 0.6.1 about Transformer. So now, is it safe to use your driver with Transformer and HTC phone? ( I am still waiting for my Nexus 7 but I wanna get ready. )
thank you so much for this, it was the missing link in my root adventure
Any drivers for MTP?
Yea i'm having issues finding the MTP driver myself. One would think that this would be on Google's site or Asus's site but there isn't anything. Anyone know where to find it?
Whenver I try to install the driver Windows gives me an error saying, ""The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering." And it won't let me install them. Any ideas? Thanks.
mtmjr90 said:
Whenver I try to install the driver Windows gives me an error saying, ""The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering." And it won't let me install them. Any ideas? Thanks.
Click to expand...
Click to collapse
You need to click "install anyway" or whatever the button says. This isn't an official hashed driver
bobtentpeg said:
You need to click "install anyway" or whatever the button says. This isn't an official hashed driver
Click to expand...
Click to collapse
Unfortunately that doesn't seem to be an option in Windows 8...=/ I've got adb working from another driver but only when I'm booted into device rather than fastboot or recovery unfortunately. I'll just have to live with a non-permanent CWM for now...
Doesn't seem to work on my amd64-bit machine. I followed the instructions perfectly and it just returns with a error saying "windows was unable to install your nexus"... need help here to get adb/fast boot installed on either windows or Linux.
Edit: NM Got it had to install 64bit pdanet drivers!
Sent from my Nexus 7 using xda premium
Worked perfectly, thanks a lot!
I had to manually search for the driver using windows for it to install, thanks!
Sent from my Nexus 7 using xda premium
smirkis said:
I had to manually search for the driver using windows for it to install, thanks!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I guess you got lucky, only thing that worked for me was pdanet
Sent from my Nexus 7 using xda premium
Thanks for this. The "Nexus 7" driver would install within seconds normally, but the "Nexus" driver always failed when USB debugging was enabled. This driver worked like a charm for USB debugging.
Auto-play doesn't work though.
Win7 32-bit.
Samsung SPH-D700 driver installed.
Now Nexus 7 driver installed.
Thanks for this.
how do u install this? please
sorry
goku16 said:
how do u install this? please
sorry
Click to expand...
Click to collapse
After you download the driver, unzip/extract its contents. Then you go to your device manager on your PC, and plug in your Nexus. You'll see it with a yellow exclamation point, right click it and select update driver. You can then select this driver manually. Also, if using Wug's root method, make sure you configure the fastboot driver as well. I don't have my PC with me, but I believe its step 6 in the driver install process. Its all very easy, sounds confusing, but its not. Good luck!
Thank you, i ll try it after work, since i havent plug the n7 in my laptop yet, thats why i need it for reinstall the stock rom>< my is defected with asus rom
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium
You are the best.:good:
I can't get ADB works on my Nexus 7 even with the lastest Android SDK from Google. But your driver works instantly.
I am looking forward you continue update the device list. Let me know if I can help anything!! :highfive:
Almost... hours trying to make it work, got this far
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
fixed my problem, for some reason i wasn't running device manager as admin, needed to start it from control panel as admin.

[Q] Windows 7 does not recognise Nexus 5

That problem of Windows 7 not recognising a Nexus device in explorer has reared its ugly head again.
So I followed the steps outlined in the thread below:
http://forum.xda-developers.com/show....php?t=2511829
The problem is that when I go into Device manager - Android device isn't even listed so I can't uninstall the drivers to begin with. It's not even listed under the other devices tab.
Funny that when I plug in my Nexus 4 windows explorer sees the phone and I'm able to access the internal memory, same with my other android devices but not the Nexus 5.
You would think just because the laptop is able to see the Nexus 4 the same would apply for the Nexus 5, however I can't access the memory on the N5 so I can transfer my files across to it.
Any suggestions as to how I can get my laptop to see my Nexus 5 and play nice?
Thanks in advance for your help.
stoosh666 said:
That problem of Windows 7 not recognising a Nexus device in explorer has reared its ugly head again.
So I followed the steps outlined in the thread below:
http://forum.xda-developers.com/show....php?t=2511829
The problem is that when I go into Device manager - Android device isn't even listed so I can't uninstall the drivers to begin with. It's not even listed under the other devices tab.
Funny that when I plug in my Nexus 4 windows explorer sees the phone and I'm able to access the internal memory, same with my other android devices but not the Nexus 5.
You would think just because the laptop is able to see the Nexus 4 the same would apply for the Nexus 5, however I can't access the memory on the N5 so I can transfer my files across to it.
Any suggestions as to how I can get my laptop to see my Nexus 5 and play nice?
Thanks in advance for your help.
Click to expand...
Click to collapse
Watch this video, it may help:
http://www.youtube.com/watch?v=LirXNHRsGJE
grneyez said:
Watch this video, it may help:
http://www.youtube.com/watch?v=LirXNHRsGJE
Click to expand...
Click to collapse
Cheers Mate I've already seen the video still doesn't solve the issue of my computer not being able to display Android device in device manager so I couldn't do anything further. If I don't find a solution I'm going to have to send the Nexus 5 back. Same thing happened to my Nexus 7 (2013).
Try to reinstall the phone drivers.
Sent from my Nexus 5 using Tapatalk
Probably an issue with your computer. Does it work on another computer?
I don't know the details, but you can remove drivers even if you don't see the device in device manager.
Maybe this link helps?
http://www.petri.co.il/removing-old-drivers-from-vista-and-windows7.htm#
grneyez said:
Try to reinstall the phone drivers.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I've tried that afraid it didn't work. Thanks anyway.
tjtj4444 said:
Probably an issue with your computer. Does it work on another computer?
I don't know the details, but you can remove drivers even if you don't see the device in device manager.
Maybe this link helps?
http://www.petri.co.il/removing-old-drivers-from-vista-and-windows7.htm#
Click to expand...
Click to collapse
Yep you hit the nail on the head, I tried with my XP based laptop and nothing happened, same issue. However I borrowed my Sister's Windows 7 laptop which is virtually free of any mobile phone device drivers and it recognised it straight away.so at least I know that it's my laptop.
Thanks for the link I'll read up and clear out the old drivers from the laptop.
Mods - please close the thread as the problem has been solved.
Thank you
stoosh666 said:
Mods - please close the thread as the problem has been solved.
Thank you
Click to expand...
Click to collapse
I'm a bit stupid, cannot read. This message can be removed.
@grneyez Thank you, it worked perfectly!
Help me krish
Not recognise nexus 5
Instead of going to device manager..you can goto the Devices/Printers screen. You should see the "Nexus 5" there. Then you can just follow the same instructions...Uninstall...delete...unplug...plug back in...let the drivers reinstall and you should be good...
dbmb467 said:
Instead of going to device manager..you can goto the Devices/Printers screen. You should see the "Nexus 5" there. Then you can just follow the same instructions...Uninstall...delete...unplug...plug back in...let the drivers reinstall and you should be good...
Click to expand...
Click to collapse
This worked for me. Removed old android drivers then plugged my phone in and it worked immediately.
dbmb467 said:
Instead of going to device manager..you can goto the Devices/Printers screen. You should see the "Nexus 5" there. Then you can just follow the same instructions...Uninstall...delete...unplug...plug back in...let the drivers reinstall and you should be good...
Click to expand...
Click to collapse
This did not work for me at all.
In Devices and Printers it shows the Nexus 5 at the bottom under Unspecified, and in Device Manager it shows Android ADB Interface under Android Device.
Any other suggestions, this is getting frustrating, I just got my Nexus 5 this week.
Mine shows in device manager as nexus 4. But everything works fine....fastboot flashes fine too.
Sent from my Nexus 5 using Tapatalk
Sinistar83 said:
This did not work for me at all.
In Devices and Printers it shows the Nexus 5 at the bottom under Unspecified, and in Device Manager it shows Android ADB Interface under Android Device.
Any other suggestions, this is getting frustrating, I just got my Nexus 5 this week.
Click to expand...
Click to collapse
Hey, I got the same problem whith my Nexus 5, nothing of the above solution worked, I could see the phone in Devices and Printers as Unspecified, also the driver name for it was Google Nexus ADB Interface.
Here's the trick: find this driver in the Device Manager list, mine was under SAMSUNG Android Phone (I've had a GS3 before) and just delete the driver. Disconnect the phone and reconnect it.
This did the trick for me.
Nexus 5 - How to Install Bluetooth Device Drivers for All devices
pepoo82 said:
Hey, I got the same problem whith my Nexus 5, nothing of the above solution worked, I could see the phone in Devices and Printers as Unspecified, also the driver name for it was Google Nexus ADB Interface.
Here's the trick: find this driver in the Device Manager list, mine was under SAMSUNG Android Phone (I've had a GS3 before) and just delete the driver. Disconnect the phone and reconnect it.
This did the trick for me.
Click to expand...
Click to collapse
Pardon the title if this doesn't work for you.
My problem sounds like it was similar to yours:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I had really great success by uninstalling my native Motherboard Bluetooth Windows drivers and installing a collection of Bluetooth Device Drivers for Win7x32, Win7x64, Win8x32, Win8x64 as described here:
https://productforums.google.com/forum/#!profile/nexus/APn2wQcN3jAwsMaRmHxTJwjtvUT_HDWlNBeBu76qkOnsBDxLti84ht5Y3glif01YNS6y9MwTKsIt/nexus/LtlagbB2RAY/nleuV7CY95IJ
To get File Browsing of the folders on the Nexus 5 working I had to install a Free GooglePlay store App called BluetoothFTP.

[Q] My PC doesn't recognize the Moto G

Hi folks,
Well... I don't know what is happening with my G. Everytime I connect it via USB, nothing happens, the directory doesn't appear at the explorer. I've been trying to install the drivers and sometimes the PC shows a correct installing, sometimes not.
I don't know what to do. Maybe format the Moto G...
1. Make sure you have good data cable
2. Usb port on your pc/computer is work
3. Install driver for your system.
And last, please make sure you choose the right " USB computer connection " method by going to Settings > Storage > tap on right top menu, select USB Computer Connection.
Install the Motorola drivers
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
dika46 said:
1. Make sure you have good data cable
2. Usb port on your pc/computer is work
3. Install driver for your system.
And last, please make sure you choose the right " USB computer connection " method by going to Settings > Storage > tap on right top menu, select USB Computer Connection.
Click to expand...
Click to collapse
pfufle said:
Install the Motorola drivers
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
Click to expand...
Click to collapse
First of all, thank you both. Sorry for the delay.
The USB Ports and the cable are ok. I've already installed drivers via Motorola Device Manager. After selecting USB Computer Connection, I check only the MTP option and nothing happens.
Maybe there is some cause of the problem:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Click to expand...
Click to collapse
Selecting the troubleshoot option, Windows starts to search drivers and, again, nothing happens. It can't fix the problem.
Here is the screen after that step:
Click to expand...
Click to collapse
It seems that the drivers aren't installed properly. I don't know why it's happening... I've already used this method to transfer musics and all kind of stuff. Maybe something went wrong after some android update... I don't know.
Do you have the adb drivers installed?
pfufle said:
Do you have the adb drivers installed?
Click to expand...
Click to collapse
No, I haven't.
Sent from my XT1033 using Tapatalk
MatheusMux said:
No, I haven't.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
Well you are supposed to! No wonder why it isn't working with adb...
pfufle said:
Well you are supposed to! No wonder why it isn't working with adb...
Click to expand...
Click to collapse
I've just installed it here, but still not working. I used this version.
burrt said:
In Device Manager, uninstall the drivers for the XT1033 and replug the phone in. If the problem persists, you can install the drivers manaully, don't use the Windows Update search. Is this the Moto 4G version? Maybe check that the drivers match your device. Last alternative is to root it manually through command window which imo is the best method.
Click to expand...
Click to collapse
Well, I've already done it.
How do the manual installation work? Is it through the ADB?
No. I don't know if it's a South America's version, but it has 16GB of memory and two sim card slots.
My main doubt is why it's happening, because I transferred files normally before.
How is this last method? What is the command?
Thank you so much! You are helping me a lot.
EDIT (April 4, 2015):
I've just found the solution afer a long time without trying anything. Here is it: http://forum.xda-developers.com/showpost.php?p=54476230&postcount=12

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