[Q] My PC doesn't recognize the Moto G - Moto G Q&A, Help & Troubleshooting

Hi folks,
Well... I don't know what is happening with my G. Everytime I connect it via USB, nothing happens, the directory doesn't appear at the explorer. I've been trying to install the drivers and sometimes the PC shows a correct installing, sometimes not.
I don't know what to do. Maybe format the Moto G...

1. Make sure you have good data cable
2. Usb port on your pc/computer is work
3. Install driver for your system.
And last, please make sure you choose the right " USB computer connection " method by going to Settings > Storage > tap on right top menu, select USB Computer Connection.

Install the Motorola drivers
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Hit the thanks button if I helped you 8)
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dika46 said:
1. Make sure you have good data cable
2. Usb port on your pc/computer is work
3. Install driver for your system.
And last, please make sure you choose the right " USB computer connection " method by going to Settings > Storage > tap on right top menu, select USB Computer Connection.
Click to expand...
Click to collapse
pfufle said:
Install the Motorola drivers
---------------------------------------------------------
Hit the thanks button if I helped you 8)
---------------------------------------------------------
Click to expand...
Click to collapse
First of all, thank you both. Sorry for the delay.
The USB Ports and the cable are ok. I've already installed drivers via Motorola Device Manager. After selecting USB Computer Connection, I check only the MTP option and nothing happens.
Maybe there is some cause of the problem:
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Selecting the troubleshoot option, Windows starts to search drivers and, again, nothing happens. It can't fix the problem.
Here is the screen after that step:
Click to expand...
Click to collapse
It seems that the drivers aren't installed properly. I don't know why it's happening... I've already used this method to transfer musics and all kind of stuff. Maybe something went wrong after some android update... I don't know.

Do you have the adb drivers installed?

pfufle said:
Do you have the adb drivers installed?
Click to expand...
Click to collapse
No, I haven't.
Sent from my XT1033 using Tapatalk

MatheusMux said:
No, I haven't.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
Well you are supposed to! No wonder why it isn't working with adb...

pfufle said:
Well you are supposed to! No wonder why it isn't working with adb...
Click to expand...
Click to collapse
I've just installed it here, but still not working. I used this version.

burrt said:
In Device Manager, uninstall the drivers for the XT1033 and replug the phone in. If the problem persists, you can install the drivers manaully, don't use the Windows Update search. Is this the Moto 4G version? Maybe check that the drivers match your device. Last alternative is to root it manually through command window which imo is the best method.
Click to expand...
Click to collapse
Well, I've already done it.
How do the manual installation work? Is it through the ADB?
No. I don't know if it's a South America's version, but it has 16GB of memory and two sim card slots.
My main doubt is why it's happening, because I transferred files normally before.
How is this last method? What is the command?
Thank you so much! You are helping me a lot.
EDIT (April 4, 2015):
I've just found the solution afer a long time without trying anything. Here is it: http://forum.xda-developers.com/showpost.php?p=54476230&postcount=12

Related

Fastboot Troubles

I've tried just about everything to get my fastboot working. I'm running on Windows 8. I've tried tool and scripts, different drivers, HTC Sync, EVERYTHING.
I've gotten ADB to work but fastboot won't recognize my phone.When I put my phone into fastboot mode, I can go into my computer and look up the phone in device manager and I do see the phone. Unfortunately, it presents an error that say the device has failed to start. This has been unchanged through out every "fix" I've tried. Any ideas?
Windows 8 is notorious for breaking fastboot. There are a few supposed ways to fix it. Exactly what have you tried? Saying you've tried "everything" doesn't actually tell us anything.
Sent from my Evita
timmaaa said:
Windows 8 is notorious for breaking fastboot. There are a few supposed ways to fix it. Exactly what have you tried? Saying you've tried "everything" doesn't actually tell us anything.
Sent from my Evita
Click to expand...
Click to collapse
Oops, sorry. I've tried the tools that are supposed to set up fastboot for you, I downloaded the SDK and got the fastboot and adb files but nothing shows up in the "fastboot devices". I've also tried the HTC Sync route as well as numerous drivers that are claimed to be the "fix".
What about some of the guides that are available that specifically address this problem?
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Sent from my Evita
timmaaa said:
What about some of the guides that are available that specifically address this problem?
Sent from my Evita
Click to expand...
Click to collapse
I've tried all the results on that first page. Nearly every time, I get an error message with a yellow triangle for an icon:
This device cannot start. (Code 10)
A request for the USB BOS descriptor failed.
Yeah I thought as much. I haven't seen people with Windows 8+ have much luck with fastboot. To be honest the only real fix I've seen is to use a different version of Windows, unfortunately that isn't as easy as some as it is for others.
Sent from my Evita
timmaaa said:
Yeah I thought as much. I haven't seen people with Windows 8+ have much luck with fastboot. To be honest the only real fix I've seen is to use a different version of Windows, unfortunately that isn't as easy as some as it is for others.
Sent from my Evita
Click to expand...
Click to collapse
Pretty much what I'd figured. Well, thanks for the help. I think I can get by with that app Flashify for now.
KungPow90 said:
Pretty much what I'd figured. Well, thanks for the help. I think I can get by with that app Flashify for now.
Click to expand...
Click to collapse
Download latest HTC driver , go into your device manager in win 8 and in device mgr menu options on top make sure and click show hidden (not connected ) devices. You then will have to click onto the greyed out HTC or android name in device mgr tree and update manually . you have to actually go to the sub folder in the driver update and not just click the folder that its in. Lol its a pain but it does work. You can Google manually install HTC driver for win 8 and there is couple tutorials. Hope it helps. I beta tested win 8
And had to do that. Lol im back to win 7 and Ubuntu now
Senseless Power Unlocked

Trying to root my OPO, but ADB doesn't recognize my device.

I've been trying to root for ages, but no matter what I do I can't get ADB to recognize my device. I've tried reinstalling the drivers from I don't know how many sources as well as adb/fastboot several times, but I always get the same result:
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In the device manager I get a yellow flag on the ADB interface:
I honestly don't think there's any way I can do it unless I get some help from you guys. So please? How do I get my computer to recognize my OPO once and for all?
I'm following this guide FYI (must be the fifth I try): http://android.stackexchange.com/questions/106856/how-to-root-oneplus-one
Thanks to the kind souls willing to give a hand.
Seleuco said:
I've been trying to root for ages, but no matter what I do I can't get ADB to recognize my device. I've tried reinstalling the drivers from I don't know how many sources as well as adb/fastboot several times, but I always get the same result:
?
In the device manager I get a yellow flag on the ADB interface:
In the device manager I get a yellow flag on the ADB interface:
?
I honestly don't think there's any way I can do it unless I get some help from you guys. So please? How do I get my computer to recognize my OPO once and for all?
I'm following this guide FYI (must be the fifth I try): http://android.stackexchange.com/questions/106856/how-to-root-oneplus-one
Thanks to the kind souls willing to give a hand.
Click to expand...
Click to collapse
Honestly you don't need adb portion working to do this. Have you tried seeing if your computer recognizes your opo in fastboot mode?
Turn your phone off hold volume up and power button it will boot into fastboot. Then plug your phone into your computer let it install drivers then open command prompt where your fastboot file is and type fastboot devices if it shows something your good to go follow the rest of the guide unlock bootloader and install a custom recovery and SuperSU to root.
Also if its me I would install twrp recovery.
you sure you got the right drivers?
@Seleuco try this tutorial and also check Y for install adb drivers
http://forum.xda-developers.com/showthread.php?p=48915118
the easiest method for having adb everywhere
You need to install divers first, look at your screenshot, you have no driver installed for adb device.
giaur said:
You need to install divers first, look at your screenshot, you have no driver installed for adb device.
Click to expand...
Click to collapse
Honestly I don't even know at this point, I tried deleting and installing them a dozen times from different sources, but it doesn't recognize them. Do you know any idiot-proow way of installing the drivers?
wulsic said:
@Seleuco try this tutorial and also check Y for install adb drivers
http://forum.xda-developers.com/showthread.php?p=48915118
the easiest method for having adb everywhere
Click to expand...
Click to collapse
Thanks, but I actually took the screenshots right after running that program
Seleuco said:
Thanks, but I actually took the screenshots right after running that program
Click to expand...
Click to collapse
Did you also tried to install the driver manually in device manager?
See this link how you can do that:
http://www.technobuzz.net/install-nexus-5-driver-adb-fastboot-unlock-bootloader/
If these drivers don't work and or can't install then just extract Snoop05's adb installer and use those drivers :good: hope this would work now,
the issue is probably that there are so many drivers installed that they are conflicting with each other and windows is just deciding which one is better, so manually overriding it should fix it and else I guess you have to remove the old adb drivers with an program but first try these easy methods

Unable to connect phone to PC for file transfer

I have had the phone for just under two weeks and all seemed to be running fine until I plugged the device into the PC recently, I changed the connection mode from charging to MTP but nothing happened, I followed the instructions in this thread but still no success. I've attached a screenshot showing the discrepancy in the setting and notification bar.
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The notification bar shows charging only whilst in the settings it shows MTP, though the PC does not detect it. Anyone else experienced anything similar?
ShinOrochiX said:
I have had the phone for just under two weeks and all seemed to be running fine until I plugged the device into the PC recently, I changed the connection mode from charging to MTP but nothing happened, I followed the instructions in this thread but still no success. I've attached a screenshot showing the discrepancy in the setting and notification bar.
The notification bar shows charging only whilst in the settings it shows MTP, though the PC does not detect it. Anyone else experienced anything similar?
Click to expand...
Click to collapse
You have to tap the notification (it will open a popup) and change to MTP each time you connect to the computer.
rrvuhpg said:
You have to tap the notification (it will open a popup) and change to MTP each time you connect to the computer.
Click to expand...
Click to collapse
Yeah I know that, but when I tap MTP nothing happens. I've never had a problem with other phones running MM.
ShinOrochiX said:
Yeah I know that, but when I tap MTP nothing happens. I've never had a problem with other phones running MM.
Click to expand...
Click to collapse
You have this problem since first day? You tried on an other computer?
rrvuhpg said:
You have this problem since first day? You tried on an other computer?
Click to expand...
Click to collapse
On the first day when I connected the phone to my PC everything was fine, I installed Xperia Companion and was able to access the internal storage/memory card. I tried on another PC and again all seemed fine. It is just on my main PC, there is a driver error (according to Windows device manager). Updating fails, uninstalling and plugging the device back in also doesn't work.
I think I have found the cause, https://answers.microsoft.com/en-us...soft-wpd/9f900903-50d8-4935-939d-5dbf8d6bd1d0
Now I need to figure out a way to remove the faulty driver!
Did you enanle usb debugging?
Setting›developer options›usb debugging
Siam4k said:
Did you enanle usb debugging?
Setting›developer options›usb debugging
Click to expand...
Click to collapse
You don't need to enable debugging to use MTP
Problem solved!
Problem solved, it is caused by the new driver update (Microsoft – WPD – 2/22/2016 12:00:00 AM – 5.2.5326.4762), it seems to have issue with some devices-specifically Mediatek powered ones. The solution is simple, uninstall the driver update via Windows, if that isn't possible then use system restore, if even that fails (like in my case) then the driver can be manually removed using command prompt, as explained here. Now the device connects fine, just like it used to.
As far as I am aware the update has now been pulled so shouldn't install. I triggered the installation of the update myself after manually checking for updates-that's the last time I'll be doing that. :silly:
Fix
Apparently there's a very simple solution. Same thing happened with me a few days ago, search for " How to Fix MTP! problem in windows 10 " on Youtube uploaded by " Infinity Studio " watch this it solved my problem. (Sorry can't post link as m still a junior member)

[solved] adb not recognising phone in fastboot(download) mode

Hello All
I have had to reinstall stock(sm-g930f) due to an own stupid(again) mistake.
The OS is reinstalled and working and now I would like to flash Magisk through ADB. ADB recognises the phone by "adb devices" when in normal mode. When in fastboot (download mode) it does not recognise the phone. All it states is: List of devices attached
Can someone help me to overcome this, or if you have another suggestion to flash Magisk?
Edit:
after searching for a long time I read somewhere:
Do not put phone in download(fastboot) mode, only in charging mode when connected to the PC's motherboard USB port. Works flawless since, with having the relevant ADB drivers installed.
Adb is adb.
Fastboot is fastboot.
For adb, you need adb binaries.
For fastboot, you need fastboot binaries.
I have downloaded these and and haven't had any luck. Is there a detail how-to somewhere?
kiwigi said:
I have downloaded these and and haven't had any luck. Is there a detail how-to somewhere?
Click to expand...
Click to collapse
Try this:
https://androidmtk.com/download-minimal-adb-and-fastboot-tool
d
VD171 said:
Try this:
https://androidmtk.com/download-minimal-adb-and-fastboot-tool
Click to expand...
Click to collapse
Thanks
Done that. PC is not recognising phone in download mode(fastboot)
kiwigi said:
d
Thanks
Done that. PC is not recognising phone in download mode(fastboot)
Click to expand...
Click to collapse
Probably because you didn't have drivers installed.
You need to find the specific drivers for your device model and install it.
Good luck.
VD171 said:
....
You need to find the specific drivers for your device model and install it.
..
Click to expand...
Click to collapse
I have searched for hours and all I have found seems not to be compatible with S7 sm-g930f. I have also followed this https://androidadbdriver.com/ specific to my mobile.
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Did you really try to find ?
Here is the download for samsung usb drivers: https://developer.samsung.com/mobile/android-usb-driver.html
Install it and reboot.
If it doesn't work, probably you have any problem in your device manager.
I'm an user linux and I hate windows.
Good luck google'ing it.
Im having the same problem. i don't want to use the adb setup thing becuase its a virus so yeah.
kiwigi said:
Hello All
I have had to reinstall stock(sm-g930f) due to an own stupid(again) mistake.
The OS is reinstalled and working and now I would like to flash Magisk through ADB. ADB recognises the phone by "adb devices" when in normal mode. When in fastboot (download mode) it does not recognise the phone. All it states is: List of devices attached
Can someone help me to overcome this, or if you have another suggestion to flash Magisk?
Edit:
after searching for a long time I read somewhere:
Do not put phone in download(fastboot) mode, only in charging mode when connected to the PC's motherboard USB port. Works flawless since, with having the relevant ADB drivers installed.
Click to expand...
Click to collapse
THANK YOU!!! From a fellow Kiwi. I followed a tutorial for my Nokia G20 and they left this part out! Faaaaar out. You're my hero

lost my password on Nikon camera with android system

I have recently found my old Nikon S800c, unfortunately i have forgotten the password i have set years ago. The camera has no volume buttons and seemingly no way to get to a bootloader to factory reset it. I've searched through the internet and i cannot find any way to reset/recover my device.
basically lost password of old Nikon s800c with no volume button, usb debugging off and runs android 2.3.3
VeryNoobyGuy said:
I have recently found my old Nikon S800c, unfortunately i have forgotten the password i have set years ago. The camera has no volume buttons and seemingly no way to get to a bootloader to factory reset it. I've searched through the internet and i cannot find any way to reset/recover my device.
basically lost password of old Nikon s800c with no volume button, usb debugging off and runs android 2.3.3
Click to expand...
Click to collapse
If there is a way to flash its firmware, flashing the firmware might remove the password.
I just did, it didn't change anything about the android side of things
When you boot up, you are basically using it as a normal digital camera, then you can enter the android side of the device, which i forgot my password of
Here is a more recent video i found which went over how it worked
Sometimes a Google search is better than a forum: https://www.imobie.com/android-system-recovery/how-to-reset-android-phone-using-pc.htm
Arealhooman said:
Sometimes a Google search is better than a forum: https://www.imobie.com/android-system-recovery/how-to-reset-android-phone-using-pc.htm
Click to expand...
Click to collapse
1. There's no way to enter recovery mode as it doesn't have a volume button
2. It doesn't have a wifi connection and can't connect to one without putting in the password
3. The droidkit thing wont work as it needs the device brand
4. Usb debugging isn't on so i can't use Android sdk tools
VeryNoobyGuy said:
1. There's no way to enter recovery mode as it doesn't have a volume button
2. It doesn't have a wifi connection and can't connect to one without putting in the password
3. The droidkit thing wont work as it needs the device brand
4. Usb debugging isn't on so i can't use Android sdk tools
Click to expand...
Click to collapse
How about Universal Hard Reset Tool? Edit: I think that needs usb debugging too….
It wouldn't work either way as it doesn't detect as an phone on my pc, only as a storage device
VeryNoobyGuy said:
It wouldn't work either way as it doesn't detect as an phone on my pc, only as a storage device
Click to expand...
Click to collapse
Do you have drivers?
Arealhooman said:
Do you have drivers?
Click to expand...
Click to collapse
What kind? Nikon doesn't have one for the s800c, is there any drivers for Android im not aware of?
Download Android USB Drivers for popular OEMs
Not sure which driver to install for your Android device? We can help. In this guide, we'll explain how to install the correct USB driver.
www.xda-developers.com
scroll down to: “Manually install the driver for an unsupported device”​
Sorry for the caps, they won’t go away
Arealhooman said:
Download Android USB Drivers for popular OEMs
Not sure which driver to install for your Android device? We can help. In this guide, we'll explain how to install the correct USB driver.
www.xda-developers.com
scroll down to: “Manually install the driver for an unsupported device”​
Sorry for the caps, they won’t go away
Click to expand...
Click to collapse
im trying to get it to work, still only shows up as "usb mass storage device"
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
VeryNoobyGuy said:
im trying to get it to work, still only shows up as "usb mass storage device"View attachment 5757535View attachment 5757539
Click to expand...
Click to collapse
ill just continue doing it tmr, my problem was that i cant find a useable driver to force onto it
VeryNoobyGuy said:
im trying to get it to work, still only shows up as "usb mass storage device"View attachment 5757535View attachment 5757539
Click to expand...
Click to collapse
What if you click on driver on there
Digital Camera Drivers - Windows
www.nikonimgsupport.com
If that doesn’t work try this https://www.driverguide.com/driver/company/Nikon/Camera/index.html

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