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Hello,
I have an HTC Sensation z710e for like a month already and I'm very happy with it so far. Recently, the phone slipped from my hands a few times and the top part of the cover with the camera hole broke. I glued it back and its not that bad, only that now each time when I type with harder than tap force on the right side on the phone, it will sink a bit into the case with a annoying click and come back (not visible). Is this fixable or should I leave it?
P.S. if i take the phone out and push on the battery (same side) it will move a bit inward towards the phone's screen. Nothing looks broken at all except the little crack that is there because the top part doesn't stick perfectly back.
Thank you!
Hey,
just got the 16GB from tesco.
When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.
Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.
Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!
FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for £129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
helppme said:
Hey,
just got the 16GB from tesco.
When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.
Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.
Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!
FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for £129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
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The gap is there to allow leverage to get the back cover off. It's annoying that dust can get caught there but it would be a nightmare to remove it if there were no gap. I've had four now from various Tesco stores and they all have this gap, so no need to worry. Just clean out the dust now and again.
I had one which shipped with the case split open like you describe when I first opened it (also 16GB from Tesco).
That phone had a creaky back case - particularly noticeable applying slight pressure to the corner near the speaker. On looking at it I could see the clip on the front of the phone (not the back) was slightly too large, and so you wouldn't be able to fix it with a new back.
Phone went back as it also had a dead pixel in middle of the screen.
I think that the small plastic clips on the front part of the phone can be damaged by not taking the rear of the phone off carefully enough. If they are damaged your phone will always have a loose back, so best not to remove the back too often.
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
michael-jb said:
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
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Click to collapse
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.
Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
jfinnie said:
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.
Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
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Click to collapse
yea this is how I remove mine. The gap at the top is definitely not there to aid removal of the back. You start from the bottom like you say,
I actually swapped the black back for the pink one included. it fits much much tighter at the top so I think the back can be distorted on poor removal. The downside is I now have a pink phone until I get a replacement
cheers for the responses guys. Good to know its not a problem with my phone as such, just a design quirk..
just got a 16 GB XT1032 from US and i have this same kind of gap in between the body parts on the right side of the audio jack, when the display is facing ground. i freaked out when i found this out. i really expected perfect finishing from motorola.
did someone figure out why is this werid 1mm gap is there or some way to fix it?
Hi guys! I just bought my Moto G from Romania, 16 gb dual sim. Well, today I notice a tiny gap at the right side of the screen, between screen and plastic body. Did anyone else had something similar? The phone it's just great, but I'm a little worried because maybe dust can enter under the screen. I did'nt dropped or something, I just noticed today in the bright light. Thank you
There's no gap in mine. Are you guys making sure that your back cover is completely "snapped" on on all of its sides?
Sent from my XT1034 using Tapatalk
Picture to confirm problem
Hi,
I too have this problem.
Posting a picture
Hello.
Has some of you replaced the original corners? I'm really thinking about doing it since the one at the top left got damaged and it looks very bad, haha.
I may buy them from Witrigs, since I have already bought from there.
What I'm a little worried about is: is it safe and easy to change those parts by myself? And will I lose water resistance?
Nayibmc said:
Hello.
Has some of you replaced the original corners? I'm really thinking about doing it since the one at the top left got damaged and it looks very bad, haha.
I may buy them from Witrigs, since I have already bought from there.
What I'm a little worried about is: is it safe and easy to change those parts by myself? And will I lose water resistance?
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Click to collapse
Mine too is slightly dented/damage (same as yours, top left corner), and I was wondering the same... Does replacing that teflon corner affects the phone (water resistance) ?
Based on this video:
, water resistance might not be affected. The corners seem to be on top of a kind of internal frame
I guess we'll find out soon enough how it went and how it looks like once replaced. Doesn't look too difficult though judging by the video you posted, as long as you have some basic manual skills
View attachment 3839337
I will implement same thing I bought one piece middle frame corner from Aliexpress. I wanna ask that will this process damage water resistance of phone or not?
Phazonclash said:
Mine too is slightly dented/damage (same as yours, top left corner), and I was wondering the same... Does replacing that teflon corner affects the phone (water resistance) ?
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Click to collapse
I am wondering why the top left corner of Xperia Z5 is so sensitive and weak. Now my phone is very ugly while seeing from left side.
Not sure if Sony Warranty can replace it, of course with additional fees.
Quick heads up. I don't have my Z5 anymore (gave it to my fiancée and got a S7 Edge), but I managed to repair the corner.
It requires patience and precision, but it's quite easy
I removed the damaged corner using a hair dryer and a pair of very thin long nose pliers. The glue became very soft and the corner came easily. I then used lighter fluid to clean the remaining glue and stuck the new corner with 2 droplets of crazy glue.
Looks like new now! Just don't overheat the phone with the hair dryer, and make sure you don't blow hot air directly on the display. I will post pics if you want.
Hi guys, I thought of writing this as a warning for current users and future buyers to watch out for.
My beloved ROG device(6 months old now) has its plastic/glass(I believe it's plastic) black strip exactly above the top Speaker grill pop out, that strip is simply glued i believe and its not a part piece of the top bezel as I thought it was just an attached piece. I started noticing it after doing some device cleanup. If you have a look from the sides of the device on a steady balanced surface you will notice the two tips of the strip popping out slightly. But mine are really visible from the side.
It is starting to annoy me to the point where I am thinking of my next device upgrade instead of simply contacting Asus Service Repair Center. I really hate to sell this device but I want to recoup some money for my next upgrade. When I try to push down that side tip there is a little bit of give which leads me to believe it's glued!
I thought of sharing this because I haven't found anyone reporting about it yet. So my advice don't try to clean that area too much even if you find some small fibers stuck in between the edges or the glue that is holding it together might start to wear.
Update 9-06-2019:
Since my post and with each day passing by the black strip started to peal more and more due to cleaning up that area from time to time.
The phone ended up looking like in pictures(3-6).
So I was in this dilemma should I just live with it, sell it or fix it. After weighing the pros and cons of each choice the obvious choice was to send it for repairs since my phone is still covered by warranty. Lo and behold it was the best choice to make, i am currently in China and since I bought the phone from there I had to send the phone to Shanghai where their service centers are. The customer service were very polite they offered to cover the shipping fees of taking the phone from me from Beijing where I was at the time to Shanghai and vise versa, they picked up the phone from me the following day of me contacting them and the phone returned back after exactly 4 days. They took it on Friday and it returned back fixed the following Tuesday without me going anywhere all through a carrier service. The latest photos depicts how the phone is back to how it's supposed to be.
I would like to thank ASUS Service Center in Shanghai for their work and also the repair man for his repairs (He was polite enough to contact me to further understand the phone situation). I highly recommend contacting them if you are facing any issues with your phone. Photos (7-9) shows the phone after repairs.
This has happened to someone on the ASUS support forum. Stange that so far only a problem with the top speaker and not the bottom.
Tesla74 said:
This has happened to someone on the ASUS support forum. Stange that so far only a problem with the top speaker and not the bottom.
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Probably it's a design and implementation issue. The bottom strip is better sitted than the top one also it is flush straight with the bottom bezel without any side tips protruding like the top one. Anyways I dislike the idea of attaching any front piece with glue, both the top and bottom bezel should be 1 piece each but I guess they had to do it to lower the size of the bezels. I like the Nexus 6p speaker grills implementation but that phone had huge bezels.
Rashad83 said:
Probably it's a design and implementation issue. The bottom strip is better sitted than the top one also it is flush straight with the bottom bezel without any side tips protruding like the top one. Anyways I dislike the idea of attaching any front piece with glue, both the top and bottom bezel should be 1 piece each but I guess they had to do it to lower the size of the bezels. I like the Nexus 6p speaker grills implementation but that phone had huge bezels.
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Click to collapse
For me the bottom strip is slightly protruding on the right side. Just noticed it now. The top strip is completely flush.
I hadn't even thought of this design detail before, but OP is completely right.
This happened to my phone about a month ago and it was both the bottom and top at the same time. Didn't matter that it was in a protective case either.
Same issue
Hello , is this probleme included in the warrenty ? Can I send it to vendor for repair ,i lost blavk and red parts of the top speaker (i persume the one affected by device's heat)?
Thanks
Yben2020 said:
Hello , is this probleme included in the warrenty ? Can I send it to vendor for repair ,i lost blavk and red parts of the top speaker (i persume the one affected by device's heat)?
Thanks
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Yes I think it's covered by warranty, but I would suggest you call them first to inquire just in case. So you don't waste time.
Hello,
Received my Note10+ yesterday, so far love the device.
I just noticed today (this morning) on bright sun / light a gap of couple of millimeters on top of the screen.
Looks like screen is not going to the edge on top side only, is this normal?
Image / full size:
https://screens.urimage.link/20190830_074945.jpg
Please see image for better view / understanding.
Thanks
that gap is for the sensors and speaker
Thank you very much for your time and responding to this thread.
I am a little bit confused, isnt the speaker at the bottom?
I had Samsung S10+ until yesterday, and i do not remember seeing gap like this (its not the same phone, but, probably similar design / i might be wrong though).
Thank you
The gap in the middle 2 arrows are the cut out for the front speaker the other gaps are where the screen meets the frame sometime there bigger on different phones its hut and miss
But if it bothers you exchange it for one that fits a bit better
Thank you very much for responding.
I think i have 15 days to replace / return the phone (i will re-check), but, if its kinda normal, and possible on any other phone, even replacement, i do not think its wise to do it.
Once i put case on, i do not even think it will be that visible (hardly visible now as well if not on bright light).
Biggest concern if this would affect IP68 in anyway
Thanks
s-f-r-j said:
Thank you very much for responding.
I think i have 15 days to replace / return the phone (i will re-check), but, if its kinda normal, and possible on any other phone, even replacement, i do not think its wise to do it.
Once i put case on, i do not even think it will be that visible (hardly visible now as well if not on bright light).
Biggest concern if this would affect IP68 in anyway
Thanks
Click to expand...
Click to collapse
I think there is a way you can test the ip rating without obviously putting it in water
Back when I had the xperia phones you could squeeze the device and check the pressure didn't rise and stay risen to indicate its water tight
Thank you again for your time.
I decided to test that gap by pouring water on it for about 20-30 seconds, no issues at all.
I will not bother with this, will just enjoy the phone.
Thanks again.
The picture link is not working. From my understanding the only small gap should be in the center where the top speaker hole is. But the left and right side of the top speaker till the corner should not have any gap. I am having the same issue. I'm going to check to see if other models are like that.
Same, should not be there.
In the end i decided to return the phone.
Upon closer inspections took some photos and judging by other demo units on display. They all have that white line gap. Some are more noticable than others. But same line can be seen. I compared 3 different phones from different stores. They all exist. It's seems like that white line looks like maybe it's the adhesive glue. The middle does not have it where the ear speaker cutout is, where the ear speaker hole ends on both side left and right white line is visible because of the extra gap on both sides and it appears that the line stops before the corner on each side of the glass on the top. It's maybe nitpicking buts it's really annoying. I checked on the S10 it's not present on that model and none I see on the Note 9 too. I checked. And since it's like white color can be visible inside the small gap line on the top where the glass meets up with the metal frame.
I actually just discovered that I can get a piece of paper down between the top of the screen and the frame on my Note 10 +!!!??? All along the top of the glass - from the top left corner to the right?
Is this what you are talking about? And will the phone still be waterproof? (There could still be a rubber membrane that prevents water from entering the insides of the phone...)