Hey,
just got the 16GB from tesco.
When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.
Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.
Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!
FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for £129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
helppme said:
Hey,
just got the 16GB from tesco.
When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.
Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.
Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!
FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for £129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
Click to expand...
Click to collapse
The gap is there to allow leverage to get the back cover off. It's annoying that dust can get caught there but it would be a nightmare to remove it if there were no gap. I've had four now from various Tesco stores and they all have this gap, so no need to worry. Just clean out the dust now and again.
I had one which shipped with the case split open like you describe when I first opened it (also 16GB from Tesco).
That phone had a creaky back case - particularly noticeable applying slight pressure to the corner near the speaker. On looking at it I could see the clip on the front of the phone (not the back) was slightly too large, and so you wouldn't be able to fix it with a new back.
Phone went back as it also had a dead pixel in middle of the screen.
I think that the small plastic clips on the front part of the phone can be damaged by not taking the rear of the phone off carefully enough. If they are damaged your phone will always have a loose back, so best not to remove the back too often.
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
michael-jb said:
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
Click to expand...
Click to collapse
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.
Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
jfinnie said:
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.
Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
Click to expand...
Click to collapse
yea this is how I remove mine. The gap at the top is definitely not there to aid removal of the back. You start from the bottom like you say,
I actually swapped the black back for the pink one included. it fits much much tighter at the top so I think the back can be distorted on poor removal. The downside is I now have a pink phone until I get a replacement
cheers for the responses guys. Good to know its not a problem with my phone as such, just a design quirk..
just got a 16 GB XT1032 from US and i have this same kind of gap in between the body parts on the right side of the audio jack, when the display is facing ground. i freaked out when i found this out. i really expected perfect finishing from motorola.
did someone figure out why is this werid 1mm gap is there or some way to fix it?
Hi guys! I just bought my Moto G from Romania, 16 gb dual sim. Well, today I notice a tiny gap at the right side of the screen, between screen and plastic body. Did anyone else had something similar? The phone it's just great, but I'm a little worried because maybe dust can enter under the screen. I did'nt dropped or something, I just noticed today in the bright light. Thank you
There's no gap in mine. Are you guys making sure that your back cover is completely "snapped" on on all of its sides?
Sent from my XT1034 using Tapatalk
Picture to confirm problem
Hi,
I too have this problem.
Posting a picture
Related
Just thought I would warn others that after only a week of owning my cool TP I noticed a scratch on the screen and button area. A very straight score down the middle. Lucky I had my screen protector fitted else I would have been very upset.
Replaced the protector a week ago and today noticed a similar score down the screen though less deep. I then realised that this was due to a piece of grit in my pocket that had slipped between the case and the screen and scratched it as I pulled it out of the case.
I have now ordered a proper fully closed case to give full protection and hope this is a warning to others!
Definitely invest in a screen protector, they don't spoil the look of the device or impede it's usability in any way, they are easy to apply and could save you a lot of tears! Then use a decent case!
am using martin fields protectors.... it is tough enough that when i dropped my phone on the stairs, the rest of the body is scratched except the screen area and hkey areas where it is protected.
i frequently use my fingernails too. i don't trust other screen protectors... used it for my previous Axim v51 and X500 ... device gave out before the protectors.. meh.
alpha01 said:
am using martin fields protectors.... it is tough enough that when i dropped my phone on the stairs, the rest of the body is scratched except the screen area and hkey areas where it is protected.
i frequently use my fingernails too. i don't trust other screen protectors... used it for my previous Axim v51 and X500 ... device gave out before the protectors.. meh.
Click to expand...
Click to collapse
Yes I was definitely satisfied with the Martin Fields solution, which I've reviewed on my Diamond. Will order one for my new TP as well.
The review is in Hebrew and was published here (with some photos)..
http://www.pocketpcfreak.com/archive/00007709.htm
=====
Saar
I saw someone scratch the screen protector on their Touch Pro right in front of me, he had just put the screen protector on it and put it into his case, it was one of those that holds it right on your hip... Took it back out, exactly what you're talking about, a nice line right across the screen.
If using the case provided, the ribbon inside is attached so that you can insert the phone from both ends. If you feel inside, one side will be folded over and therefore sticks out quite abit which feels quite abraisive, whilst the other side of the case is much smoother because the ribbon is not folded. Inserting the phone from the other side, reverses which side sticks out more. I ensure that the screen side is always slid in with the smooth side facing the screen. So far, this has been ok.......................
I have just got hold of the HTC Touch Standard belt pouch (PN: PO S322) and it fits perfectly with a standard belt clip.
Velcro so the Sliding magnetic keyboard sensor does not go T^Ts up!!
anyone know where i can get extra protectors for my tp?
Personally, I always keep my TP in my pocket, without a case. The only time I ever use a case is if I'm putting the phone into a bag or box with other gear which might scratch it. Also, I never put keys etc into the same pocket as the TP, only a handkerchief. I've kept phones this way for many years and never got a single scratch on my screen. The inside of your pocket is generally a nice soft place for your phone. Case not necessary! In fact, all the case does is muffle the speaker and make it harder for you to hear the phone ringing.
In fact, until I got my TP I never even used screen protectors. The only reason I'm using one now is because it came in the box!
auriken said:
anyone know where i can get extra protectors for my tp?
Click to expand...
Click to collapse
Where are you based?
ardsar said:
If using the case provided, the ribbon inside is attached so that you can insert the phone from both ends. If you feel inside, one side will be folded over and therefore sticks out quite abit which feels quite abraisive, whilst the other side of the case is much smoother because the ribbon is not folded. Inserting the phone from the other side, reverses which side sticks out more. I ensure that the screen side is always slid in with the smooth side facing the screen. So far, this has been ok.......................
Click to expand...
Click to collapse
I haven't noticed the difference in the sides. I have been using this case for about a month and haven't seen any signs of scratching to the screen (although I have a screen protector on) or any other part.
auriken said:
anyone know where i can get extra protectors for my tp?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=428279
ardsar said:
If using the case provided, the ribbon inside is attached so that you can insert the phone from both ends. If you feel inside, one side will be folded over and therefore sticks out quite abit which feels quite abraisive, whilst the other side of the case is much smoother because the ribbon is not folded. Inserting the phone from the other side, reverses which side sticks out more. I ensure that the screen side is always slid in with the smooth side facing the screen. So far, this has been ok.......................
Click to expand...
Click to collapse
I agree with you. I always feel where the smooth side is and make sure that its the one facing the screen when I'm sliding my TP inside the leather case. So far I never had any scratches on mine.
I have noticed a small cut in my plastic (I haven´t taken of the large piece of plastic that came on then phone). From the middle of the screen and down to the edge.
I don´t get it! That folded ribbon ain´t sharp, it´s just wide, how the heck can it leave a cut like a scalpel? The other smooth side has a sharp thing in the seam, that could possibly cut but I really don´t think so.
I´m scared now, because there is a cut but nothing in the pouch can cut!
I just ordered one of these and recived it today.
Top pouch tbh
ebay
Item number: 270278860452
Mr.Sir said:
I have noticed a small cut in my plastic (I haven´t taken of the large piece of plastic that came on then phone). From the middle of the screen and down to the edge.
I don´t get it! That folded ribbon ain´t sharp, it´s just wide, how the heck can it leave a cut like a scalpel? The other smooth side has a sharp thing in the seam, that could possibly cut but I really don´t think so.
I´m scared now, because there is a cut but nothing in the pouch can cut!
Click to expand...
Click to collapse
Exactly!! Same happened to me. A very straight deep cut, saved only by the screen protector. I could only assume that a piece of grit got trapped between the sleeve and the phone. This wouldn't happen in an ordinary case, the pouch fits very tightly against the screen and this is where the danger lies. I have stopped using it.
My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
Click to expand...
Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.
I just started developing this odd creaking noise near the bottom and sides of my S4G. Even with a Seidio Active case wrapped around it, the creaking can be felt and heard when hitting the bottom buttons.
The fix is pretty easy. You just need to decrease the amount of movement the back cover has.
I had some .010 mil fiber (fish) paper laying around so I cut a small square that covers the sim card and microsd card area. You can probably use something else, but hey, why not use some insulated paper if you have it.
Lay the paper on top of the area and then slowly place the back cover back on. No holes are in that area above the sim and microsd, so no worries there. You should see an immediate improvement
I needed more than that to stop the creaking/screen movement.
Pathetic we have to go to these lengths
jlevy73 said:
I needed more than that to stop the creaking/screen movement.
Pathetic we have to go to these lengths
Click to expand...
Click to collapse
What did you have to do?
I tried used two squares of paper, but that made the back bulge out a little too much to my liking.
GideonX said:
What did you have to do?
I tried used two squares of paper, but that made the back bulge out a little too much to my liking.
Click to expand...
Click to collapse
I took a post-it and folded it twice. Then placed it on the bottom right area and closed up the cover. For me when I press down on the bottom right side of the screen the whole screen sort of depresses a bit. Only way I could get rid of that was to place the paper in that region. Problem solved.
Post it would have been my backup method
Sent from my HTC Sensation 4G
buy another battery, i recently got an anker also had the creaking problems, noticed the anker is a TINY bit thicker than the stock battery and it removed that problem completely. and that anker battery was DIRT cheap
I just lined the case with some scotch tape. from the bottom to about 3/4 of the way up. I just went around the antenna nubs and the usb hole.
Posted this in another thread, but felt it was valuable here too...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
will try it with an double side film ...
i mean a film that hold back cover and phone together ;-) i think doing paper in there will do damage with time
I contacted HTC and they sent me another/new one. No more creaking!
RaptorRVL said:
I contacted HTC and they sent me another/new one. No more creaking!
Click to expand...
Click to collapse
Back cover or whole phone?
I have the same problem too. And it just seems to get more and more "cracking"
So I just took out my sensation from the box and noticed the stock screen protector was off set and already peeling back a great amount on the top corner. I looked closely and noticed that the small tab at the top of the screen protector is actually inside the ridge of the phone, in that small thin crack where the front-screen ends. That was what cause the screen protector to not lay flat and started bending inward. I slowly peeled the protector back and when it came to the part that was "stuck" or jammed into the crack it took a good tug (I guess it was the adhesive...or it was really in there) for it to pop out. This couldn't have done any damage right? The small crack leads to nothing does it?
Probably just means it got caught in the gap when being fitted. I assume when you say 'crack' you mean the gap where the screen meets the rest of the body of the phone?
Yeah, where the black part ends.
Also, I have removed it and replaced it on more accurately since then and noticed it sticks to the screen very well, even attaching itself to parts that I have not even smoothed my fingers over yet, must be the static? Are there any disadvantages in using this as opposed to buying a new screen protector?
If it works then continue using it. We don't get them pre-fitted in the UK so I bought a 3rd party one
edit: delete this thread please mod thank you
Morning!
Has anyone yet taken a closer look at the lower plastic flap of the case? The upper one with the power key opens readily to accept the SIM Card, but there also is a gap of about the same size on the lower part of the phone, just below the beatsaudio logo. This one has no opening to pry open with the fingernail, but i could nudge and move it a little by ever so gently prying with a tiny flathead screwdriver. There also is a small hole pointing within this flap on the very bottom of the phone.
Q: What is the hole? Drainage hole in case the phone gets a soaking bath? Hardreset microswitch? Or is it maybe a releaser that unhooks the flap and allows for easy removal (similar to the holes beneath DVD-Drive trays to remove a disk if the Drive is broken)?
I am trying to figure this out as of now, but for the life of my I cannot find a slim enough needle to get into the hole. Guess I will need to grind / file something down to see if something happens when inserting it.
Has anyone investigated this yet? Anything interesting beyond or is it just a second flap with additional antennas and no access to interesting bits and pieces?
Wonder is it where the battery placed? Perhaps there are website trying to disassemble One S to see is it easy to replace the internal battery.
If you are referring to the tiny hole at the bottom of the phone, that hole is the mic. Wouldn't advice on putting anything in there
lol its the microphone. in almost all devices it is locates there
Funniest sunday topic
You made me laugh... I remember first iphone users were talking about " OMG one of two speakers under the phone doesnt work OMG OMG "...And someone told them " It is mic ! " LOL....
psych0t1c said:
Morning!
Has anyone yet taken a closer look at the lower plastic flap of the case? The upper one with the power key opens readily to accept the SIM Card, but there also is a gap of about the same size on the lower part of the phone, just below the beatsaudio logo. This one has no opening to pry open with the fingernail, but i could nudge and move it a little by ever so gently prying with a tiny flathead screwdriver. There also is a small hole pointing within this flap on the very bottom of the phone.
Q: What is the hole? Drainage hole in case the phone gets a soaking bath? Hardreset microswitch? Or is it maybe a releaser that unhooks the flap and allows for easy removal (similar to the holes beneath DVD-Drive trays to remove a disk if the Drive is broken)?
I am trying to figure this out as of now, but for the life of my I cannot find a slim enough needle to get into the hole. Guess I will need to grind / file something down to see if something happens when inserting it.
Has anyone investigated this yet? Anything interesting beyond or is it just a second flap with additional antennas and no access to interesting bits and pieces?
Click to expand...
Click to collapse
I don't yet have the HOS. But I can tell you that the little hole in the bottom of the HOS is the phone mic...
And be aware that doing what you intend to do will eventually void your warranty... but go right ahead... it's not my money if you screw things up...
I have taken apart enough devices to know what I am doing (except for the stupidity of not considering the mic hole because they have becme so invisible these days that its easy to just forget about them heh...).
I changed broken digitizers on DHD and did a complete disassembly / reassembly of a Desire Z that took an Soda bath and both devices work to this day. I am just hell of curios regarding the PCB layout of the One S, mainly for the storage question (soldered or aftermarket slotted microsd mounted under the hood)
And FYI, under the lower flap is just another boring antenna and another plastic cover, no more screws like behind the top flap. Do't have the right tools here to go any further without actually risking damage, but after easter I will have a closer look at it in the company. Unless iFixit comes out with a disassembly tutorial faster than that hehe.
Warranty? Well warranty. I've had a few devices now from HTC and none ever had to go to service. And with the knowledge of how to fix it comes the option of just paying for the OEM spare part from some retailer later on and fixing it yourself in 1 day instead of sending your phone in and waiting on it to come back for 1 week or 10 days.
But thanks for the hint, I might have actually forgotten about that.