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Not sure if any of you have experienced this, but there seems to be a scratch or damage on the backside of the glass, letting light through... Kinda looks like a notification light, but infact its the backlight from the LCD shining through......
Anyone else have this on the bottom of the phone ??
I do have the same problem right at the same spot! :cyclops:
I do not appear to have this on mine... Black Z3 on EE
I have a black z3 and dont have this issue
viking2.0 said:
I have a black z3 and dont have this issue
Click to expand...
Click to collapse
neither do i.
Not on mine, copper from amazon
doesnt happen on mine. its a copper.
kcleung22 said:
I do have the same problem right at the same spot! :cyclops:
Click to expand...
Click to collapse
Interesting. I think I'm taking mine back.. Not a good defect at all.
Mine also has damage to the satin finish coating. Must have been thrown around in shipping..
Thank God! Finally...I've been searching all over the web for this issue. XDA to the rescue..Yay!. I am also facing the same issue. It's only been 3 days since I purchased it for a whooping $820 and now this darn bright dot seems to appear at the right end bottom part of the screen. I am planning to take it back to the service centre but I am doubtful whether they will replace the phone or not. BTW I stay in India and my model is the Z3 black D6653. Guys facing the similar issue, please post your model number also so that we can isolate the family of Z3s that are defective as this doesn't seem to happen with other models of Z3 like D6603, D6643, D6616.
Guys, I need a small update before I start wasting my time trying to get it replaced. Did anyone of you get a replacement? Not the refurbished one but a new phone. In India, most of the people applying for a replacement are getting a refurbished piece instead of a new phone. I might as well live with this small blemish instead of using a second hand device.
I can't imagine that any refurbished phones are available as Z3 replacements already
Bäcker said:
I can't imagine that any refurbished phones are available as Z3 replacements already
Click to expand...
Click to collapse
THey are? how you know
---------- Post added at 11:03 PM ---------- Previous post was at 11:03 PM ----------
Bäcker said:
I can't imagine that any refurbished phones are available as Z3 replacements already
Click to expand...
Click to collapse
THey are? how you know. They prob were sent back by buyers cause they dont want anymore.. then they go refurb.
Bäcker said:
I can't imagine that any refurbished phones are available as Z3 replacements already
Click to expand...
Click to collapse
THey are? how you know. They prob were sent back by buyers cause they dont want anymore.. then they go refurb.
Definitely a defective device. They should swap it out for a brand new one, most companies only provide refurbished devices as replacements when they have gone EOL.
Yes that's what the guys at the service center are saying. It seems that I need to wait for 15-20 days before the replacement arrives. Also I noticed that the camera quality is not as good as in the Z2. even the Xiaomi MI3 outperformed Z3 in superior auto mode.
Related
Hi folks,
I've had my Sensation for 3 days tops and something has happened to the back cover. It doesn't wipe off, have absolutely no idea what caused this.
Pretty poor considering it's two days old and treated with kid gloves, couldn't have looked after this phone more if I tried. Crazy.
My GS2 is still prestine, not a mark or scuff anywhere.
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ive had the exact same problem, treated phone with super care. i sent it in last tuesday because of this... makes no sense :<
Nothing like that on either of my two back covers. I'd get it exchanged.
Spekko said:
ive had the exact same problem, treated phone with super care. i sent it in last tuesday because of this... makes no sense :<
Click to expand...
Click to collapse
ffs... you had to send the entire phone back?
I've changed roms and allsorts already.
Yeah I'd ask HTC to supply you a new one, not acceptable really. Probably only a minor problem on a select new units because the build quality is usually top notch.
I've emailed HTC via the customer service channels on their site and attached a pic. See how it goes. Sending the entire phone back would be ridiculous. Cost them more in shipping, hassle and man hours.
I had a similar issue I think with my original cover. I had it less than 10 days, always on micro cloth etc. and I had a spot in the back cover. Of course everyone here will tell you it is something you are doing wrong but I handle my phones with the greatest care and always get top dollar for resale.
In the End HTC sent me a new cover and I have not had anymore problems so far, knock on wood..
T-Mobile have said I would need to replace the whole handset if I go through them. I hope HTC have a better answer, got it setup how I like, the battery is warmed up and broken in nicely too.
Arthur Hucksake said:
ffs... you had to send the entire phone back?
I've changed roms and allsorts already.
Click to expand...
Click to collapse
i sent it back rooted with a custom rom and all that ish to my carrier, wasnt still going to waste time going to stock,. Tried going through htc first to see if they could just send me a new cover, but they fail in south africa :/
Hi,
I received the Opo yesterday and I notices a darker spot. Can you give some advice? I opened a ticket with One but I am so nervous about that.
I cannot take a good picture of that. It's like a red spot. It stucks there and I can see it with brilliant colours.
Thanks
Gabriele
Gaboryus said:
Hi,
I received the Opo yesterday and I notices a darker spot. Can you give some advice? I opened a ticket with One but I am so nervous about that.
I cannot take a good picture of that. It's like a red spot. It stucks there and I can see it with brilliant colours.
Thanks
Gabriele
Click to expand...
Click to collapse
Hmm, did you have a invite?
I dont have any problem with it.
287
Yes, I had an invite. Anyone can help?
Imho it could be one of three things
a) a defect in the screen: rather unlikely based on the shape
b) glue not fully dried --> i'm sceptical it could cause this. You may want to try an UV lamp to be sure though, no harm done.
c) actual dust/air under the screen. Only an RMA could fix that
1413
Gaboryus said:
Hi,
I received the Opo yesterday and I notices a darker spot. Can you give some advice? I opened a ticket with One but I am so nervous about that.
I cannot take a good picture of that. It's like a red spot. It stucks there and I can see it with brilliant colours.
Thanks
Gabriele
Click to expand...
Click to collapse
Do you have an update? I have a similar problem. And I don't know what to do. if its an issue or not.
Mine looks like s blue fiber.
Thanks
ashppa said:
Do you have an update? I have a similar problem. And I don't know what to do. if its an issue or not.
Mine looks like s blue fiber.
Thanks
Click to expand...
Click to collapse
I would personally do an RMA process as it shouldn't have dust under the glass
Sent From Bacon
ek69 said:
I would personally do an RMA process as it shouldn't have dust under the glass
Sent From Bacon
Click to expand...
Click to collapse
Do you know what they will do? will they send me refurbished one? new one? or will fix mine? The thing is I ordered to Germany (my sister live there) and A friend will arrive to visit in a week. if I will miss this opportunity. I will have to wait to someone else to visit her.
it looks like I have a very similar issue, and after almost two weeks opening a ticket I still have had no reply at all....
https://www.youtube.com/watch?v=782moRpVu24
a video showing the issue...
a picture
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the thread is located here :
https://forums.oneplus.net/threads/dust-under-the-screen.103521/
End
irony17 said:
it looks like I have a very similar issue, and after almost two weeks opening a ticket I still have had no reply at all....
I tried to get a new one in all way. I had a long discussion with them, but nothing. For they, it's a little problem of the display and they refused to change it.
Bad assistance, but we already know that. At the end, I decided to stay with the phone .
Click to expand...
Click to collapse
My Nexus 5 is showing some pretty disturbing vertical screen shaking... look at the video below to have an idea.
Any idea what may be causing it? I did not drop the phone recently. It just started happening out of the blue. I notice it gets worse the more you use it (maybe related to heat? But the phone is no hotter than usual). For example, leave it for a few hours, and the screen works fine... until about 5-10 minutes later when the problem comes back. And if I continue using it, the shaking becomes worse to the point it's impossible to type/see anything anymore.
I did some searching and it looks like it could be the dock flex cable giving the issue. Can someone link me to a reputable seller who sells proper flex cables for the Nexus 5? I saw a few on Amazon but most of them have rather dissuading reviews.
Thanks guys.
Anyone?
Got same issue. Replace USB component inside the phone. That fixed mine.
Search for a flex cable replacement
MotoMihalich said:
Got same issue. Replace USB component inside the phone. That fixed mine.
Click to expand...
Click to collapse
monza1412 said:
Search for a flex cable replacement
Click to expand...
Click to collapse
This is the one I'm looking for right? Any quality issues or can I just get any one from Amazon/eBay?
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Yes, that's the flex part. Can't tell if the ones sold in eBay/amazon are the original or OEM parts, you should check the feedback/buyer's reviews.
monza1412 said:
Yes, that's the flex part. Can't tell if the ones sold in eBay/amazon are the original or OEM parts, you should check the feedback/buyer's reviews.
Click to expand...
Click to collapse
Thanks for the help. Sadly none of the well-reviewed sellers on Amazon ship to my country, so I got it off eBay... one of the sellers with 98%+ ratings. The thing with eBay is that there are so many sellers with these 98/99% ratings that kind of just defeat the purpose of the ratings, and these same sellers DO sell fakes too. But I just got one and hope it works.
The screen just gets worse and worse each day. My phone is now unusable after about 1 minute of use.
Quickfire said:
Thanks for the help. Sadly none of the well-reviewed sellers on Amazon ship to my country, so I got it off eBay... one of the sellers with 98%+ ratings. The thing with eBay is that there are so many sellers with these 98/99% ratings that kind of just defeat the purpose of the ratings, and these same sellers DO sell fakes too. But I just got one and hope it works.
The screen just gets worse and worse each day. My phone is now unusable after about 1 minute of use.
Click to expand...
Click to collapse
I have the same issue and the flex cable replacement didn't work for me...it flickers in Safe Mode, after a reset and with Android 6 or 5, both of which I flashed from Googles download page.
Interestingly it doesn't flicker in recovery...
Stability Test app gave no screen problems testing the CPU, but flickered like a mad thing testing the GPU..
GPU Benchmark 3D however was super smooth and flicker free...very confusing.
Have you had any luck finding a solution?
Hi there, just thought I would share this with you and ask what you think.
So, I have a Moto G 3rd (bought it a month ago), I quite liked it and was a good upgrade from my original Moto G. However, I never expected it to be so fragile. After one small fall (like 30 cm) my screen seems to be completely messed. I mean the display, as outside the phone is just fine, no cracks or anything, and it was the first time I dropped it. Here's a picture:
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This is really disapointing, and I'm in complete shock, as probably warranty won't cover it and the phone was a major investment for me. Has any of you had a similar experience? Is the moto G not as resistant has it once was? The original one could take a LOT of damage, and it just dying like this on me breaks my heart.
So, what should I do? I contacted Motorola on the website and after a long talk they basically just told me to go to the store where I bought it, which I'll do thursday (it's far from where I live), but I fear they won't offer help. If they don't, is there a way to still send it to Motorola and pay for the repairs? I've tried china replacements on other phones and was never quite satisfied, and this is a new phone :/
Thanks for reading, needed to share my pain!
That's exactly what happened to my previous phone (samsung galaxy s3 neo). Screen was ok, also because it was protected by a tempered glass, but the lcd broke and only showed a few purple lines.
Unfortunately, the outside screen spare was quite cheap (30 euros) while the lcd repair was 120 euros, so I decided to buy the moto. A bumper should protect from this kind of accident.
I'm afraid it's bad news.
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
tiago_c said:
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
Click to expand...
Click to collapse
Great news, let's keep finger crossed and hope they can fix it for free.
Hi again!
Just here to tell you guys I got my phone back and the repair was covered by warranty! Hope my story helps if anyone runs into similar trouble. It was fairly quick too! (2 weeks)
Bear in mind my phone only had 1 month and was in really good shape (no scratches).
Anyone have this problems on white screens ?
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PS: I send it to service center , It may take 10 days
I have that problem too. Please report back if the service center fix it for you or not.
Sent from my F8332 using Tapatalk
When I first bought the XZ, I received 2 different brand new copies that had this issue - here's the worst one.
Fortunately I had good return policies, so I sent them back and finally 3rd time's a charm I got a perfect one.
My XZ have the same problem.
Here's my XZ Screen
MrRojano97 said:
Here's my XZ Screen
Click to expand...
Click to collapse
It's Perfect
paphonb said:
I have that problem too. Please report back if the service center fix it for you or not.
Sent from my F8332 using Tapatalk
Click to expand...
Click to collapse
Finally i got my new Xperia XZ form Service Center , Tanks to Sony :good:
Soheil_rf said:
Finally i got my new Xperia XZ form Service Center , Tanks to Sony :good:
Click to expand...
Click to collapse
Nice. I'll semd mine in March.
Soheil_rf said:
Anyone have this problems on white screens ?
PS: I send it to service center , It may take 10 days
Click to expand...
Click to collapse
a little yellow tint started to appear in my XZ on the bottom left corner... barely visible... and yesterday i noticed a light bleed on black background a little above the power button, and almost in the same surface another yellow tint, and both barely visible....
it's so weird... because they weren't present, and i don't know for what reason that appeared...
i think im going to sell it, and search for another one without defect.... i bought without warranty
Nidhal AKA the king said:
a little yellow tint started to appear in my XZ on the bottom left corner... barely visible... and yesterday i noticed a light bleed on black background a little above the power button, and almost in the same surface another yellow tint, and both barely visible....
it's so weird... because they weren't present, and i don't know for what reason that appeared...
i think im going to sell it, and search for another one without defect.... i bought without warranty
Click to expand...
Click to collapse
Damn!!
don't buy expensive phone without warranty
Soheil_rf said:
Damn!!
don't buy expensive phone without warranty
Click to expand...
Click to collapse
well, i agree with you. but i bought it for $380. and it's very cheap price compare it to it's actual selling price.
Hi there everyone ? Well I am glad to hear that you got a new phone with now issues. My XZ has no problem. ?
Sendt fra min F8331 med Tapatalk
Nidhal AKA the king said:
a little yellow tint started to appear in my XZ on the bottom left corner... barely visible... and yesterday i noticed a light bleed on black background a little above the power button, and almost in the same surface another yellow tint, and both barely visible....
it's so weird... because they weren't present, and i don't know for what reason that appeared...
i think im going to sell it, and search for another one without defect.... i bought without warranty
Click to expand...
Click to collapse
Mine got a little as well but exceptable considering the strong led is at the button to power this bright display. Sometimes it get hot as well.