Power button sticking - Nexus 5 Q&A, Help & Troubleshooting

So I ordered my Nexus the beginning of Nov. Last year and just recently the power button started sticking. Whenever I press the it gets stuck down and reboots. I know I saw other people having this problem and Google would replace their phone. Can I have mine replaced still and if so how do I go about it? Thanks in advance! And yes I did look for other posts about this and couldn't fine anything.
Sent from my Nexus 5 using xda premium

ilivetowin said:
So I ordered my Nexus the beginning of Nov. Last year and just recently the power button started sticking. Whenever I press the it gets stuck down and reboots. I know I saw other people having this problem and Google would replace their phone. Can I have mine replaced still and if so how do I go about it? Thanks in advance! And yes I did look for other posts about this and couldn't fine anything.
Sent from my Nexus 5 using xda premium
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RMA

Related

[Q] Help! Back key on Nexus S freezes.

Hello guys I was wondering if anybody else is having this problem, sometimes when I press the back key on my att nexus s it freezes for a couple of secs then it goes back to normal, it won't matter what I am doing it could be anything from visiting the marketplace to browsing the web its really annoying me a lot at this point.
If you know anyway how to fix this issue please let me know thanks.
I have the same problem, but it also happens with my menu and search keys. The individual backlight will dim and the phone freezes for 4-7 sec.
Sent from my Nexus S 4G using XDA App
Not having this issue.
Sent from my Nexus S 4G
Is the phone freezing or is just the back key randomly not responding to touch? If its the latter, then you need to do an exchange. Common problem.
I used to have this issue but it eventually went away. It happened after they replaced my screen.
I used to have this and assumed it was a hardware thing, changing roms sorted it.
I have no idea why this is the case and when someone else said as much I thought it couldn't be the case but I'd suggest you flash a different ROM and see how you get on.
I have this problem also. Mine will go dark and exit out of anything I'm doing as if I was pressing it. Gets old sometimes
Sent from my Nexus S 4G using XDA App
http://www.google.com/support/forum/p/Google+Mobile/thread?hl=en&tid=455215ff8747658b
I started getting this about two months into the life of my Nexus. In the process of exchanging mine now in the hours that I get an unaffected unit.
Sent from my LG-P509 using XDA App
My first one did this constantly so I exchanged it and so far so good with the new one.
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
tdavis42 said:
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
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Actually it affects all Nexus S models. I think it is touch panel driver bug.
Sent from my LG-P509 using XDA App

[Q] Phone starts vibrating and reboots

Need some help here...been running AOKP unofficial just fine for a while then all of a sudden my phone starts acting crazy and the flash will go off and then start vibrating and try to reboot, then it kinda gets stuck in a mini boot loop. I have to hold down the power button to get it to fully reboot properly. So i thought it might be a bad app. I uninstalled some apps and it kept doing it. So I wiped and installed the latest AOKP unofficial rom. it did it a couple of times even with no apps on the phone. One thing ive also notice is when I push the power button to sleep/lock, It comes right back on to the lockscreen...Thoughts?
Power button, it's in the beginning stages of being totally stuck
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
Power button, it's in the beginning stages of being totally stuck
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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so am i pretty much SOL? I was thinking it was a hardware issue with the phone crashing and stuff...but wasnt sure...
rabbivj said:
so am i pretty much SOL? I was thinking it was a hardware issue with the phone crashing and stuff...but wasnt sure...
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Just clean it out
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Read http://forum.xda-developers.com/showthread.php?p=35316878. Search is your friend
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
i THINK I got it fixed...i took it apart and cleaned it best i could...Thx for the help!
My Old Skyrocket I'm letting my son use, is rebooting also. I notice if i barely touch the power button, it wants to go black, or even prompts to reboot. Extremely sensitive. I'll give this a go within the next few days and hopefully this will get him back in business.
lesd777 said:
My Old Skyrocket I'm letting my son use, is rebooting also. I notice if i barely touch the power button, it wants to go black, or even prompts to reboot. Extremely sensitive. I'll give this a go within the next few days and hopefully this will get him back in business.
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I hope so too.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Serious crashes every few minutes

Hey guys I have been having a pretty serious issue the last couple of days. Was running a CM 10 teamchopsticks nightly from a few weeks ago, which worked perfectly up until three days ago. Then it started crashing randomly, the screen would go black and it would vibrate every few seconds, a battery pull would fix it. I updated the phone to the latest nightly, and now I can't run the phone for 5 minutes without the same type of crash. When I battery pulled and tried to turn on the phone, it would immediately crash about 4/5 of the time. This bug is rendering my phone unusable. Not sure whether this is a Rom issue or something else, thanks in advance.
Not sure what kernel I am running.
Hearing it may be a hardware issue, anyone agree?
Could be, try to odin stock jb or ics. If you still have the problem then it's probably hardware. Unfortunately the rocket is getting old. I'm having some old age problems with mine too. Mostly stuck power button.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I am hearing broken power button, how do I fix?
nsilverman15 said:
I am hearing broken power button, how do I fix?
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I don't Think you have it. Take your battery out and then put it back in. If it boots at that point then that's a sign that you probably do. Or if you try to try to power off you phone but it reboots then that's another sign
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Getting the first thing you said
nsilverman15 said:
Getting the first thing you said
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Could be a stick power button then, that's almost a sure sign. Mine is intermittent. Some times it's ok, others not not.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Power button starting to not function?

Anybody else have this issue? It's as if its very sensitive too. I can barely touch the power button and my phone screen will shut off, but immediately come back on. Also if you actually press the button, the screen will shut off than come back on. Anyone else have this kind of issue?
Yeah this happened to mine just two days ago. I ended up pulling the button off entirely and using the phone without it. Super frustrating.
Power button failure is a common known issue with S3 devices. Take it back in most cases they replace the device.
Sent from the future via Tapatalk 4
redwings8888 said:
Yeah this happened to mine just two days ago. I ended up pulling the button off entirely and using the phone without it. Super frustrating.
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Yeah it is fustrating. Mine stopped doing it though. Its really weird but I still don't trust it.
edfunkycold said:
Power button failure is a common known issue with S3 devices. Take it back in most cases they replace the device.
Sent from the future via Tapatalk 4
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Not if its over a year old. The warranty is only one year.
Sent from my Nexus 7 using xda app-developers app
I created a thread on this very issue I'm looking for a solution on disabling the hardware key but not finding any luck
Sent from my SCH-I535 using xda premium

[Q] keep getting this bugreport

I keep gettting this 'Bugreport" in the notification area...:
hammerhead-user 4.4 KRT16M 893803 release-keys
I have no idea what it means... This is a stock Nexus 5...
Thanks for looking and your help.
Steve
acron1 said:
I keep gettting this 'Bugreport" in the notification area...:
hammerhead-user 4.4 KRT16M 893803 release-keys
I have no idea what it means... This is a stock Nexus 5...
Thanks for looking and your help.
Steve
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I've had it twice. Last one was just 2 minutes ago within hangouts. Nothing happened, no crash or anything just this in the notification bar and it asked me to send it.
Same thing here as well. Showed up twice since i had the phone. Got mine the monday after release. As others, nothing crashed, phone still operated as normal.
Bug reports are generated if you hold volume up & down + power.
More than likely you are doing this by accident.
El Daddy said:
Bug reports are generated if you hold volume up & down + power.
More than likely you are doing this by accident.
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I just tried that button combination and I did the get same kind of report. But Idk how I could have done that on accident while using hangouts chatting without locking the phone or trying to.
nfaust01 said:
Same thing here as well. Showed up twice since i had the phone. Got mine the monday after release. As others, nothing crashed, phone still operated as normal.
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No crashes here either but I am geting this quite often...
Also noticing this, even if I'm not even using the phone. Most recent one was an hour after the last time I had picked up my phone. It was just sitting on the table and bang, vibrates to tell me there is a bug report. I feel the need to re-iterate that it is happening without me having any interaction with my device.
Sometimes tight-fitting or crookedly-installed cases can press the buttons. Just a thought.
o_z0ne said:
Sometimes tight-fitting or crookedly-installed cases can press the buttons. Just a thought.
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You maybe on to something here... I will take it out of the case and see what happens...
I am getting this a lot too and it just happens on its own. Using a spigen slim armor. May try a day without it and see what happens.
Sent from my Nexus 5 using XDA Premium 4 mobile app
o_z0ne said:
Sometimes tight-fitting or crookedly-installed cases can press the buttons. Just a thought.
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Turns out u were right... I have a Spigen case and it would press on the power button when inserted in my belt clip pouch... Thanks.
El Daddy said:
Bug reports are generated if you hold volume up & down + power.
More than likely you are doing this by accident.
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Is there a way to turn this option off?
VincentBe said:
Is there a way to turn this option off?
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Turn off USB debugging.
Sent from my Nexus 5 using XDA Premium 4 mobile app
El Daddy said:
Turn off USB debugging.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Great! thank you kind sir! :good:

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