Hello guys I was wondering if anybody else is having this problem, sometimes when I press the back key on my att nexus s it freezes for a couple of secs then it goes back to normal, it won't matter what I am doing it could be anything from visiting the marketplace to browsing the web its really annoying me a lot at this point.
If you know anyway how to fix this issue please let me know thanks.
I have the same problem, but it also happens with my menu and search keys. The individual backlight will dim and the phone freezes for 4-7 sec.
Sent from my Nexus S 4G using XDA App
Not having this issue.
Sent from my Nexus S 4G
Is the phone freezing or is just the back key randomly not responding to touch? If its the latter, then you need to do an exchange. Common problem.
I used to have this issue but it eventually went away. It happened after they replaced my screen.
I used to have this and assumed it was a hardware thing, changing roms sorted it.
I have no idea why this is the case and when someone else said as much I thought it couldn't be the case but I'd suggest you flash a different ROM and see how you get on.
I have this problem also. Mine will go dark and exit out of anything I'm doing as if I was pressing it. Gets old sometimes
Sent from my Nexus S 4G using XDA App
http://www.google.com/support/forum/p/Google+Mobile/thread?hl=en&tid=455215ff8747658b
I started getting this about two months into the life of my Nexus. In the process of exchanging mine now in the hours that I get an unaffected unit.
Sent from my LG-P509 using XDA App
My first one did this constantly so I exchanged it and so far so good with the new one.
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
tdavis42 said:
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
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Actually it affects all Nexus S models. I think it is touch panel driver bug.
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Related
is this a known issue? software or hardware?
my back button lights up partially (around the arrow) and is not responsive. this has happened twice in the past week. i have noticed that other samsung devices have this issue on the forum. does anyone else have the back button issue on the nexus s?
Mine doesn't do that. That could be a hardware problem. If so, use your warranty.
But check first if it's software. Did you flash a rom? Kernel maybe? Your apps? Try a fresh flash of stock rom.
Sent from my Nexus S c",)
I did the factory reset.
The issue has not yet been resolved.
I did catch the key issue on video a couple of times.
I've seen that a few times. Just press it harder than usual a few times and give it a few taps to shake the inside touch sensor. I fixed mine and friend's this way.
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Mine does it all the damn time. Even when I was on stock unrooted :/
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Mine never did this. You guys should get Samsung to replace your phones.
Sent from my Nexus S c",)
for a few weeks my touch screen been doing some weird stuff but now it works and i wanna know if thats going to happend again i put new roms it in it and wiped it so what do u guys think
Sent from my Transformer TF101 using XDA Premium HD app
When you say weird stuff, is it like spazzing out and sensing touches everywhere? Mine is doing that
Mine things i'm constantly tapping on one part of the screen. It happens randomly too
My first shift fif that. Took it to the sprint store while it was messing up and the dude said mine was possesed and gave me a new one.
Sent from my PG06100 using XDA
baconspaceman said:
for a few weeks my touch screen been doing some weird stuff but now it works and i wanna know if thats going to happend again i put new roms it in it and wiped it so what do u guys think
Sent from my Transformer TF101 using XDA Premium HD app
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If the screen starts acting strange usually it's a Hardware issue. Best bet is to RUU back to stock to eliminate the possibility of it being the Rom. If the issue continues at that point, take it in and have them look at it. Always remember it's best to take your phone in Stock Unrooted . That way they cannot say it was something you did.
i've had 3 Shifts so far and i guess i'm lucky to have never had this happen to me! the only thing mine has ever done as far as the touchscreen goes is sometimes i'll get an error message saying "touch input has stopped functioning" or something like that. i have to restart and it's fine. i'd imagine these issues are covered by insurance.
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
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Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.
Yeah, we tried a factory reset before and it didn't work.
Sent from my HTC_Amaze_4G using XDA
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
If a factory reset doesn't solve your problem, you have two options:
Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
Get it replaced under warranty
is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
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Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.
On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.
Gonna call for another replacement. Ugh. Wrty is up in a couple months...
Sent from my myTouch_4G_Slide using Tapatalk 2
I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.
AgentCherryColla said:
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
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So this GO! Dialer, would it help with the freezing issue? I don't see how using another app would help with the memory issue. Does Zeam Launcher require root?
Hi guys I recently got my nexus s and started fooling around with it and I've noticed the very bottom of my screen doesnt respond to touch and while its a relatively minor problem it means I often miss type words. I am on rooted stock but have tried apex with matrix.
Sent from my Nexus S 4G using XDA
Restore your stock back up and see what happens. If it still happens, return your phone.
_______________
Just Flash It !!!
There is a touchscreen tester built into ICS Developer options. If there is no response at all after a quick test, try going back to gingerbread or something along those lines, with a full wipe in between. If there is still no response it's most likely a hardware issue. You'll have to either live with it or give samsung a ring (or possibly replace the entire screen and try your luck).
Same issue with gb and I've read about these problems before so I'm not the only one
Sent from my Nexus S 4G using XDA
Bump
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Sorry
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any follow-up to this? what did it turn out to be?
this happened to me intermittently, recently. however, it seems to be a permanent thing now...
It can happen if you are not using original charger. Or touch dies. It could be kernel related too, but if you are on stock one and got this.. I would say it needs repair.
Sent from SpeedMachine i9023
So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium
Ryno77 said:
So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium
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same thing happens to me, not sure why. I went through and froze all bloat with titanium backup, and it still happens
It's not something I can make happen, just happens randomly. I have 5 days to return this so I would like to figure it out. If a software update would fix it I would just deal with it for now but I'm not sure what the problem is.
Sent from my SCH-I535 using xda premium
I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.
Ryno77 said:
I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.
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The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
Sent from my SCH-I535 using Tapatalk 2
ancashion said:
The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
Sent from my SCH-I535 using Tapatalk 2
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Thanks. I already exchanged and they did not charge me anything. Hopefully I won't encounter that problem again.
Sent from my SCH-I535 using xda premium
Replacement phone just did the exact same thing..... Seriously only one other person has this problem?
Sent from my SCH-I535 using xda premium
No.. tons of us have data issues. My phone hot booted in my hands the other night and it was the first time I experienced it, but I've seen reference to it before.
Your issues are not isolated.
I gave up with tech support and wishing a new phone would fix it and turned to third party development. My first time flashing a ROM. I used synergy and have been really thrilled with it.
Sucks to have to fix a brand new phone. Sucks to be a beta tester for Samsung and vzw.
Sorry for your troubles though.
Sent from my SCH-I535 using Tapatalk 2
Not the dropped data, the unresponsive black screen... Sorry, should have been more specific.
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Ahh.. no. Sorry. Have you tried wiping/restoring the phone? Lame, I know...
Sent from my SCH-I535 using Tapatalk 2
I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
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Ryno77 said:
I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium
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Mine does the same thing. Besides the stock stuff, I loaded Pandora, Google Music, Amazon MP3, and Disney's Pirates of the Caribbean: Master of the Seas game. It was nice enough to wait until just after the 14 day return window to start locking up and misbehaving. The only way I could get it back was to do a battery pull. Of course, when I brought it to the store it ran like a champ! If you can get another replacement, make sure it says 'UPDATED' on the box. Those have a newer kernel / baseband and seem to be working better.
All of mine have said updated on the box. I am trying to limit apps for now and will slowly add them if I have no issues.
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