So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium
Ryno77 said:
So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
same thing happens to me, not sure why. I went through and froze all bloat with titanium backup, and it still happens
It's not something I can make happen, just happens randomly. I have 5 days to return this so I would like to figure it out. If a software update would fix it I would just deal with it for now but I'm not sure what the problem is.
Sent from my SCH-I535 using xda premium
I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.
Ryno77 said:
I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.
Click to expand...
Click to collapse
The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
Sent from my SCH-I535 using Tapatalk 2
ancashion said:
The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Thanks. I already exchanged and they did not charge me anything. Hopefully I won't encounter that problem again.
Sent from my SCH-I535 using xda premium
Replacement phone just did the exact same thing..... Seriously only one other person has this problem?
Sent from my SCH-I535 using xda premium
No.. tons of us have data issues. My phone hot booted in my hands the other night and it was the first time I experienced it, but I've seen reference to it before.
Your issues are not isolated.
I gave up with tech support and wishing a new phone would fix it and turned to third party development. My first time flashing a ROM. I used synergy and have been really thrilled with it.
Sucks to have to fix a brand new phone. Sucks to be a beta tester for Samsung and vzw.
Sorry for your troubles though.
Sent from my SCH-I535 using Tapatalk 2
Not the dropped data, the unresponsive black screen... Sorry, should have been more specific.
Sent from my SCH-I535 using xda premium
Ahh.. no. Sorry. Have you tried wiping/restoring the phone? Lame, I know...
Sent from my SCH-I535 using Tapatalk 2
I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium
Ryno77 said:
I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Mine does the same thing. Besides the stock stuff, I loaded Pandora, Google Music, Amazon MP3, and Disney's Pirates of the Caribbean: Master of the Seas game. It was nice enough to wait until just after the 14 day return window to start locking up and misbehaving. The only way I could get it back was to do a battery pull. Of course, when I brought it to the store it ran like a champ! If you can get another replacement, make sure it says 'UPDATED' on the box. Those have a newer kernel / baseband and seem to be working better.
All of mine have said updated on the box. I am trying to limit apps for now and will slowly add them if I have no issues.
Sent from my SCH-I535 using xda premium
Related
Hello guys I was wondering if anybody else is having this problem, sometimes when I press the back key on my att nexus s it freezes for a couple of secs then it goes back to normal, it won't matter what I am doing it could be anything from visiting the marketplace to browsing the web its really annoying me a lot at this point.
If you know anyway how to fix this issue please let me know thanks.
I have the same problem, but it also happens with my menu and search keys. The individual backlight will dim and the phone freezes for 4-7 sec.
Sent from my Nexus S 4G using XDA App
Not having this issue.
Sent from my Nexus S 4G
Is the phone freezing or is just the back key randomly not responding to touch? If its the latter, then you need to do an exchange. Common problem.
I used to have this issue but it eventually went away. It happened after they replaced my screen.
I used to have this and assumed it was a hardware thing, changing roms sorted it.
I have no idea why this is the case and when someone else said as much I thought it couldn't be the case but I'd suggest you flash a different ROM and see how you get on.
I have this problem also. Mine will go dark and exit out of anything I'm doing as if I was pressing it. Gets old sometimes
Sent from my Nexus S 4G using XDA App
http://www.google.com/support/forum/p/Google+Mobile/thread?hl=en&tid=455215ff8747658b
I started getting this about two months into the life of my Nexus. In the process of exchanging mine now in the hours that I get an unaffected unit.
Sent from my LG-P509 using XDA App
My first one did this constantly so I exchanged it and so far so good with the new one.
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
tdavis42 said:
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
Click to expand...
Click to collapse
Actually it affects all Nexus S models. I think it is touch panel driver bug.
Sent from my LG-P509 using XDA App
my phone freezes up multiple times a day and i have to take out the battery in order to get it to work. Does anyone else have this problem?
What are you running
Sent from my SGH-T959V using xda premium
I have not experienced that. A bit of information might help others to possibly help you, though. Can you tell us what ROM you're using, if the problem started recently, if it started after you installed a certain app, if you're over clocking or under clocking, and if you've tried to do a factory data reset?
Im running stock. The last time i tried to install a rom i ended up with the picture in the attachment. So i took it to the local T-Mobile kiosk and they replaced it for me. i re-rooted it but didnt rom it at all. And its been like this since i got the replacement phone. never had the problem before. (this was a week ago)
Pretty picture. Kidding, of course. Reminds me of messing with interlaced graphics on my old Amiga.
If it's been doing it since you got it chances are it's probably a hardware issue. I've not heard of rooting causing issues like that. Did you install any apps after you got it, specifically anything that runs/syncs in the background?
Nothing i didnt have on before. umm.. Go SMS and Launcher, Widget Locker...
I'd go the factory data reset route & not install any apps for a day or so and see how it runs. If all is OK, start reinstalling your apps 1 x 1, give each app a day to see if the problem starts up.
If you do a factory data reset and it's still doing it, then it's probably faulty hardware.
Yeah try a factory reset and see how that does. The rainbow screen looks like a gingerbread rom without the correct bootloaders.
Sent from my SGH-T959V using xda premium
Exodian said:
Yeah try a factory reset and see how that does. The rainbow screen looks like a gingerbread rom without the correct bootloaders.
Sent from my SGH-T959V using xda premium
Click to expand...
Click to collapse
So that's the mysterious rainbow screen I keep reading about. Thanks, because I had no idea what it looked like (thank goodness). The bottom part reminds me of Poltergeist "Don't go into the light..."
Is this new phone they gave you refurbished?
I used to have that problem all the time when i was stock... New ROM and it went bye bye...
Hah that picture you got there reminds me of when i stupidly flashed a gb kernel on froyo... still fixed it and matter of factly I'm using the same device right now were all newbs at some point, don't let it discourage you, just take it as a lesson learned and be more careful next time
Sent from my SGH-T959V using XDA App
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.
Yeah, we tried a factory reset before and it didn't work.
Sent from my HTC_Amaze_4G using XDA
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
If a factory reset doesn't solve your problem, you have two options:
Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
Get it replaced under warranty
is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.
On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.
Gonna call for another replacement. Ugh. Wrty is up in a couple months...
Sent from my myTouch_4G_Slide using Tapatalk 2
I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.
AgentCherryColla said:
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
Click to expand...
Click to collapse
So this GO! Dialer, would it help with the freezing issue? I don't see how using another app would help with the memory issue. Does Zeam Launcher require root?
I think I may have bricked my phone. I was trying to download a game but it said I was out of room. I decided to delete some music to free some space. I opened Fx and deleted some of my music and my phone turned off. Now I can't get it to respond by holding down the power button. I've tried 'adb devices' and it won't list my phone and Device Manager says "QHUSB_DLOAD." I have a custom recovery and am running TrickDroid... anyone have any ideas or am I screwed?
You cannot brick a device with deleting music.
Did your battery run out of juice? Do you have CWM recovery?
Because CWM with dead battery is bad news for some.
Sent from my HTC One S
That happened to me I tried everything I could think of to get it to turn back on but no good. :/
Sent from my HTC VLE_U using Tapatalk 2
Mine happened in the exact way I was trying to delete a file while at the same time downloading one
I can't get into anything at all, including recovery or fastboot. I'm not sure why it happened like this but it's really frustrating.
Any chance I can return it to T-Mobile? Do you think they could even check that I unlocked my phone?
I returned it to them without any problems. So I'm sure you could too
Sent from my HTC VLE_U using Tapatalk 2
core123 said:
I returned it to them without any problems. So I'm sure you could too
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
I guess I'm more concerned about them getting back to me and charging me for it later on... How long ago did you return your phone?
It's been a month. So I think I would of heard from then by now
Sent from my HTC VLE_U using Tapatalk 2
I just want to say that it is possible for a phone to just die. Entering QHUSB_DLOAD spontaneously is bad news and I would think it's some kind of hardware/software fault. Your best bet is try to exchange it at t-mobile, and if they won't take it warranty it to HTC.
I didn't tell tmobile I was rooted because I don't think it had anything to do with it. I just told them what I was doing( deleting files) and that it just turned off and wouldn't turn on. They walked me through their steps to try to fix it. After a while they warranty swap it
Sent from my HTC VLE_U using Tapatalk 2
It's a glitch on the phone deleting big files I've seen this issue somewhere else on the forums just return it to T-Mobile and the HAVE to give u another one its some kinda bug
Sent from my HTC One S using xda premium
I'm just going to take it T-Mobile.... ugh
shadow.8 said:
I'm just going to take it T-Mobile.... ugh
Click to expand...
Click to collapse
Just got home... they are shipping me a phone on Friday.
Were you within 30days of getting the phone or did you have warranty on it? Or did t-mobile just take it back no questions asked?
dc211 said:
Were you within 30days of getting the phone or did you have warranty on it? Or did t-mobile just take it back no questions asked?
Click to expand...
Click to collapse
I bought it the day it was released. I took it to the same store I bought it from. The lady tried to turn it on and couldn't, then plugged it in and saw the LED wouldn't turn on. It was near closing and she didn't seem too interested in continuing to troubleshoot so she sent typed a few things in her computer and told me I would get a replacement on Friday. I just need to put the defective phone in the box the new one came in and send it back.
I do have insurance on the phone and was glad I didn't need to use it. Hopefully there are no issues going forward. I'm not sure if I'm going to hack it again... Jelly Bean is tempting though...
I've had this same problem also was using trickdroid rom
Is there any way around warranty exchanging it. I don't want to lose info on my phone or trust it to a random employee.
If your led light doesn't turn on I'm pretty sure there's no way to get your stuff back. They will send you a completely new phone. It's what T-Mobile did for me anyway
Sent from my HTC VLE_U using Tapatalk 2
k1llacanon said:
It's a glitch on the phone deleting big files I've seen this issue somewhere else on the forums just return it to T-Mobile and the HAVE to give u another one its some kinda bug
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Do you have any more information on this? I'd love to know what went wrong. I doubt I did anything to cause this but would like to know why... I'm wondering if I should hack it again.
Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
rckeystone said:
Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
Click to expand...
Click to collapse
sounds like a 100% legit brick. Does it show up as a device when you plug it into a windows computer?
no it doesn't show up at all
rckeystone said:
no it doesn't show up at all
Click to expand...
Click to collapse
Did you pull the battery and let it sit for a little?
Sent from my SCH-I535 using Tapatalk 2
Yes but only for about 5 minutes or so. I can try longer if you think it might help.
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
It was over 80% charged at the time.
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
bc760 said:
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
I'm beginning to think I've got a real live or rather dead brick.
rckeystone said:
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
Click to expand...
Click to collapse
Just to make sure you read and followed all steps right? This one seemed crucial
**** IF YOU HAVE ANY PROGRAMS THAT SYNC WITH YOUR PHONE THEY NEED TO BE UNINSTALLED OR NOT RUNNING BECAUSE THEY CAN CAUSE BRICKS, Pdanet, easytether, droid explorer, kies, etc., etc., on down the line. I repeat if you have a program on your computer that syncs with your phone, it is NOT COOL TO HAVE THAT RUNNING! ****
Just trying to narrow down what the hell could cause the device not to power back up, also how long did you leave the device plugged before disconnecting or pulling the battery. Did oden stop responding or say anything other then rebooting ?
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 05:42 PM ---------- Previous post was at 05:40 PM ----------
Also you were already rooted correct?
Sent from my SCH-I535 using xda app-developers app
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
hope you arent bricked bro. but if you manage to get started up, use ez unlock for vzw sg3. its in the play store. make the whole process take literally one second.
meishkov said:
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
The actual flashing takes approximately a second.
Sent from my SCH-I535 using xda premium
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
egore93 said:
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
I had to run out quickly earlier to get a new sim for my Thunderbolt so I can have a phone to use in the meantime. The sim I had for it didn't work.
Some good suggestions. Thanks everyone. I'll have to ponder my options few as they are.
Vorfidus said:
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
Click to expand...
Click to collapse
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
rckeystone said:
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
Click to expand...
Click to collapse
They don't have to get it. Say you dropped it off a boat and you couldn't save it. They don't need it for insurance.
Sent from my SCH-I535 using Tapatalk 2
I had this happen on an HTC phone one-time. No joke, but to fix it, I think it ended up holding down power + volume down or up and then put the battery in. I tried a bunch of combinations like that until it booted. Same thing when taking the battery out. Does the red light show when the phone is plugged in?