[Q] keep getting this bugreport - Nexus 5 Q&A, Help & Troubleshooting

I keep gettting this 'Bugreport" in the notification area...:
hammerhead-user 4.4 KRT16M 893803 release-keys
I have no idea what it means... This is a stock Nexus 5...
Thanks for looking and your help.
Steve

acron1 said:
I keep gettting this 'Bugreport" in the notification area...:
hammerhead-user 4.4 KRT16M 893803 release-keys
I have no idea what it means... This is a stock Nexus 5...
Thanks for looking and your help.
Steve
Click to expand...
Click to collapse
I've had it twice. Last one was just 2 minutes ago within hangouts. Nothing happened, no crash or anything just this in the notification bar and it asked me to send it.

Same thing here as well. Showed up twice since i had the phone. Got mine the monday after release. As others, nothing crashed, phone still operated as normal.

Bug reports are generated if you hold volume up & down + power.
More than likely you are doing this by accident.

El Daddy said:
Bug reports are generated if you hold volume up & down + power.
More than likely you are doing this by accident.
Click to expand...
Click to collapse
I just tried that button combination and I did the get same kind of report. But Idk how I could have done that on accident while using hangouts chatting without locking the phone or trying to.

nfaust01 said:
Same thing here as well. Showed up twice since i had the phone. Got mine the monday after release. As others, nothing crashed, phone still operated as normal.
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Click to collapse
No crashes here either but I am geting this quite often...

Also noticing this, even if I'm not even using the phone. Most recent one was an hour after the last time I had picked up my phone. It was just sitting on the table and bang, vibrates to tell me there is a bug report. I feel the need to re-iterate that it is happening without me having any interaction with my device.

Sometimes tight-fitting or crookedly-installed cases can press the buttons. Just a thought.

o_z0ne said:
Sometimes tight-fitting or crookedly-installed cases can press the buttons. Just a thought.
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Click to collapse
You maybe on to something here... I will take it out of the case and see what happens...

I am getting this a lot too and it just happens on its own. Using a spigen slim armor. May try a day without it and see what happens.
Sent from my Nexus 5 using XDA Premium 4 mobile app

o_z0ne said:
Sometimes tight-fitting or crookedly-installed cases can press the buttons. Just a thought.
Click to expand...
Click to collapse
Turns out u were right... I have a Spigen case and it would press on the power button when inserted in my belt clip pouch... Thanks.

El Daddy said:
Bug reports are generated if you hold volume up & down + power.
More than likely you are doing this by accident.
Click to expand...
Click to collapse
Is there a way to turn this option off?

VincentBe said:
Is there a way to turn this option off?
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Click to collapse
Turn off USB debugging.
Sent from my Nexus 5 using XDA Premium 4 mobile app

El Daddy said:
Turn off USB debugging.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
Great! thank you kind sir! :good:

Related

[Q] Samsung Nexus S will not turn on

Okay so I got my Nexus S in December of 2011. It's worked just perfect, it's a real peach but yesterday I was trying to use it normally and it froze. Then it shut off. So I left it a few minutes and turned it on again. It starts up with the black screen with white letters that say "Google" and it never loads more so I wait with it for s few, then pull the battery and try again many, many times. Same result.
I really hope someone knows how to fix this without wiping the phone. Please Help!
Cant-find-answers-man! said:
Okay so I got my Nexus S in December of 2011. It's worked just perfect, it's a real peach but yesterday I was trying to use it normally and it froze. Then it shut off. So I left it a few minutes and turned it on again. It starts up with the black screen with white letters that say "Google" and it never loads more so I wait with it for s few, then pull the battery and try again many, many times. Same result.
I really hope someone knows how to fix this without wiping the phone. Please Help!
Click to expand...
Click to collapse
Is it rooted?
Sent from my Nexus S 4G using xda premium
eaguil16 said:
Is it rooted?
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I hate to seem unsavvy with my phone but I don't know what rooting is I apologize greatly.
do u have an app installed named superuser?
sean1984 said:
do u have an app installed named superuser?
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Click to collapse
No I do not.
do you know if you had usb debugging turned on before this problem happened ?
sean1984 said:
do you know if you had usb debugging turned on before this problem happened ?
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Click to collapse
Yes I did.
can you press power button and volume up at the same time and see if it will get you into the bootloader and report back
sean1984 said:
can you press power button and volume up at the same time and see if it will get you into the bootloader and report back
Click to expand...
Click to collapse
I have actually tried that and it doesn't do anything sadly.
read into this thread seems to be same issue your having http://forum.xda-developers.com/showthread.php?t=928884
and last ditch effort maybe try this http://forum.xda-developers.com/showthread.php?t=1397393

Skyrocket NOT shutting off

I seem to have a strange problem. My Skyrocket does not want to stay off. I power down the phone, and it comes back up on its own immediately. I've tried this with and without charger connected. I had this problem on Embryo 5.4, and now also on 6.1. Right now, my only option when I need the phone to stay off (like when traveling by air, which I do often) is to take the battery out. The second I put the battery back in, the phone boots up.
Could anyone help me out here?
I tried searching the forum for similar issues, but could not find any. But in case I've missed a thread, feel free to start the flaming .
Thanks in advance for any help.
Sounds like a sticky power button
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
aggierag said:
I seem to have a strange problem. My Skyrocket does not want to stay off. I power down the phone, and it comes back up on its own immediately. I've tried this with and without charger connected. I had this problem on Embryo 5.4, and now also on 6.1. Right now, my only option when I need the phone to stay off (like when traveling by air, which I do often) is to take the battery out. The second I put the battery back in, the phone boots up.
Could anyone help me out here?
I tried searching the forum for similar issues, but could not find any. But in case I've missed a thread, feel free to start the flaming .
Thanks in advance for any help.
Click to expand...
Click to collapse
I have this problem too.
I believe it happens to me when my battery is full or mostly full. Does it happen to your phone when the batter is low?
Stuck power button. It's a known issue on the skyrocket. There are a number of threads on how to clean it. Search stuck power button on the i727.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
smock9 said:
I have this problem too.
I believe it happens to me when my battery is full or mostly full. Does it happen to your phone when the batter is low?
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Click to collapse
Nope.. would happen at any battery level! Turned out to be a sticky button issue after all... just tapped it a few times & (touch-wood) problem solved!:victory:
I have the same problem. I tried cleaning the button, a new battery, flashed different ROMs and recoveries but I still have the problem.
Sent from my SGH-I727 using xda premium
sobepmp said:
I have the same problem. I tried cleaning the button, a new battery, flashed different ROMs and recoveries but I still have the problem.
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Clean the button out again, but this time do a better job.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
if the power button wont shut off the phone then its a dead button not a stuck power button, just get an app that would do a shutdown/restart/recovery function
vincom said:
if the power button wont shut off the phone then its a dead button not a stuck power button, just get an app that would do a shutdown/restart/recovery function
Click to expand...
Click to collapse
quick reboot is a good option
sobepmp said:
I have the same problem. I tried cleaning the button, a new battery, flashed different ROMs and recoveries but I still have the problem.
Sent from my SGH-I727 using xda premium
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Click to collapse
try cleaning the charger port also. Turned out I had something there too that was shorting the leads and once I cleaned that out thoroughly, I had no more problems till now.
Thanx, I'll try that.
Sent from my SGH-I727 using xda premium

Power button starting to not function?

Anybody else have this issue? It's as if its very sensitive too. I can barely touch the power button and my phone screen will shut off, but immediately come back on. Also if you actually press the button, the screen will shut off than come back on. Anyone else have this kind of issue?
Yeah this happened to mine just two days ago. I ended up pulling the button off entirely and using the phone without it. Super frustrating.
Power button failure is a common known issue with S3 devices. Take it back in most cases they replace the device.
Sent from the future via Tapatalk 4
redwings8888 said:
Yeah this happened to mine just two days ago. I ended up pulling the button off entirely and using the phone without it. Super frustrating.
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Click to collapse
Yeah it is fustrating. Mine stopped doing it though. Its really weird but I still don't trust it.
edfunkycold said:
Power button failure is a common known issue with S3 devices. Take it back in most cases they replace the device.
Sent from the future via Tapatalk 4
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Click to collapse
Not if its over a year old. The warranty is only one year.
Sent from my Nexus 7 using xda app-developers app
I created a thread on this very issue I'm looking for a solution on disabling the hardware key but not finding any luck
Sent from my SCH-I535 using xda premium

Need help..phone won't boot up or recovery

Guys my phone was acting up. I tried to boot into recovery, and it wouldn't go. Splash screen came up and had recovery booting in upper left hand, than it just vibrated and kept doing just that. I pulled battery and put it back in and automatically vibrated. Now it just keeps doing that. I just wanted to clear cache and now it's doing this!
Every time I put my battery back in, it wants to automatically boot into recovery. But than just keeps vibrating.
EDIT: it booted into recovery and went back to its cycle. I think it has to do with my screwed up power button. Not sure what to do?!?
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
s1mpd1ddy said:
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Does the phone have to be less than a year old to take it into Verizon? Its older than a year. Is it worth trying to go into Verizon?
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
s1mpd1ddy said:
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
Click to expand...
Click to collapse
Ohhhh. Yeah, I'm afraid to take my power button off.
I thought it was software at first. I clean flashed BoneStock and it went away. Then when I double pressed the button today it started happening again. I wanted to try flashing CleanRom but I can't even get into recovery.
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
Sent from the future via Tapatalk 4
edfunkycold said:
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Oh ok thanks. What are the recommendations for dealing with the issue? I know the user above me took his actual button out. Anyway it could be covered? I'm about to go back to grad school and last thing I need is a defective phone.
Sent from my SCH-I535 using xda app-developers app
Take it to store they will repair it, in most cases it's covered.
Sent from the future via Tapatalk 4
edfunkycold said:
Take it to store they will repair it, in most cases it's covered.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Even if the phone is over a year old? If so I can try flashing back to stock.
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
Even if the phone is over a year old? If so I can try flashing back to stock.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
That I'm not 100% sure of but it is a defect with the device. Call them.
Sent from the future via Tapatalk 4
edfunkycold said:
That I'm not 100% sure of but it is a defect with the device. Call them.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Will do when I'm off. Thanks for the help. Will post back results.
EDIT: Well verizon can't do anything as I'm out of warranty and don't have insurance.
Sent from my SCH-I535 using xda app-developers app

Droid Ultra Shuts Down

My wife's Ultra has developed an issue where the phone powers down whenever the screen is turned off. This happens whether the screen is put into standby with the power button or is allowed to turn off automatically.
Just tried a factory reset today with no joy.
Anyone have any ideas? Thanks in advance.
Sent from my SCH-I605 using xda app-developers app
NovaChief said:
My wife's Ultra has developed an issue where the phone powers down whenever the screen is turned off. This happens whether the screen is put into standby with the power button or is allowed to turn off automatically.
Just tried a factory reset today with no joy.
Anyone have any ideas? Thanks in advance.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Today, i had the same issue on Droid Ultra, running KitKat. I think it's because battery state issue - before i rebooted, battery showed 19%, but after power on issue, i go into bootloader and power off the device and plugged in charger. Charging battery on screen showed me 0%.
PS: i used exposed feature for better battery stat. Maybe issue was because of it.
PPS: did you root her phone and clean from bloatware? Add some tweaks? My Droid currently charging, and i'd like to hcarge it up to 100% then try to power it on.
Her phone is unrooted and stock kit kat. We've eliminated the battery and any third party apps as the cause. It seems like a hardware issue but the power button works fine for all other functions.
Also figured out that the phone doesn't power off immediately after the screen goes off. Still baffled.
Sent from my SCH-I605 using xda app-developers app
NovaChief said:
Her phone is unrooted and stock kit kat. We've eliminated the battery and any third party apps as the cause. It seems like a hardware issue but the power button works fine for all other functions.
Also figured out that the phone doesn't power off immediately after the screen goes off. Still baffled.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
I am having the same issue with my Droid Maxx Dev Edition. Anyone find a fix?
I am having the same issue and it is driving me crazy!!! Any resolution?
Any answers?
TheDroidURLookinFor said:
I am having the same issue with my Droid Maxx Dev Edition. Anyone find a fix?
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Click to collapse
BariB523 said:
I am having the same issue and it is driving me crazy!!! Any resolution?
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BariB523 said:
Any answers?
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Click to collapse
Try running the correct fxz for your build and see if that corrects it.
Topsnake said:
Try running the correct fxz for your build and see if that corrects it.
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Click to collapse
As far as I know I have the factory image for my phone. I haven't changed it.
On a side note...I have stopped laying it face down anymore so I am not getting the shut offs. Don't know if that helps anyone.
TheDroidURLookinFor said:
As far as I know I have the factory image for my phone. I haven't changed it.
Click to expand...
Click to collapse
Doesnt mean it didnt become corrupted in some way
Topsnake said:
Doesnt mean it didnt become corrupted in some way
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Click to collapse
You have a good point. Ugh...not looking forward to all that work. lol
TheDroidURLookinFor said:
You have a good point. Ugh...not looking forward to all that work. lol
Click to expand...
Click to collapse
Its not difficult. The 4.4.4 fxz doesnt erase any data in stock form. It will wipe root though
Topsnake said:
Its not difficult. The 4.4.4 fxz doesnt erase any data in stock form. It will wipe root though
Click to expand...
Click to collapse
Yeah not happy about losing root. Have they got root on 4.4.4 yet?
TheDroidURLookinFor said:
Yeah not happy about losing root. Have they got root on 4.4.4 yet?
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Click to collapse
Just partial carried over from 19.6.3
We ended up getting a warranty replacement through Verizon.
Sent from my SCH-I605 using XDA Free mobile app
Topsnake said:
Just partial carried over from 19.6.3
Click to expand...
Click to collapse
Yeah...I'll wait. Not that big of a deal for me now that I know not to put if face down.
NovaChief said:
We ended up getting a warranty replacement through Verizon.
Sent from my SCH-I605 using XDA Free mobile app
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Click to collapse
Did that fix it for you?

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