The back of the glass at the bottom appears to loose. When pressed down and released you can hear a sound like the glue/seals coming apart. I can visually see the glass raised, it looks as if it's bowed in the middle at the very bottom.
Has anyone experienced anything similiar?
I've read about this happening on older models of the Z1, but near the top of the device.
I sent Sony an email, as I'm passed my 14day period with T-Mobile.
I heard about it as well, Im fortunate current one at least so far does not have this issue. Get a replacement, who knows maybe it could get worse or crack, if it gets caught on something.
Had similar issue with front glass but no "bowing".
My third replacement phone, I could see bits of glue in intervals along entire front left beween LCD/frame with massive light leak, I got it exchanged.
Hello,
I've had my gold 64GB S6 Edge for a couple of weeks and whilst I love the phone, there a couple of things that are bugging me, and I'm wondering whether they warrant requesting a replacement.
Firstly, the right half of the earpiece seems to have a lot of hairline scratches, and also seems less polished and 'shiny' than the left side. Whilst hairline scratches normally wouldn't bother me as they mostly aren't visible, in certain lighting it becomes very noticeabld due to how many scratches there are and due to it being less polished.
Secondly, the lock button on my device seems to be a lot loosed than the volume buttons (volume down is also a bit loose whilst volume up doesn't move at all).
My third issue is the lag I'm getting when using the keyboard. Sometimes when typing fairly quickly, the keyboard will not register certain typed letters, even though i tap on them. Whilst it doesn't happen very often, I'm quite disappointed that a device this expensive is suffering with a problem like this.
Other smaller issues include the fact there seems to be a gap between the screen and the frame in the top left corner of the phone. I've seen others complaining of a similar issue, but it tends to be in the bottom right instead. Also, the sensor thing in my rear camera is quite noticeabley not centred and towards the bottom right, almost hitting the edge of the larger circle it sits between. I'm also noticing that the touch sensitivity near the bezels isn't the best. I read a while ago that the screens don't register touch at all very close to the bezels, and I'm surprised I haven't seen anyone else bring it up.
Overall though I feel its a great device; however, considering its such an expensive phone, I feel that I should be more pleased with the smaller details and I'm not sure if these issues warrant requesting a replacement from Samsung. I'm also curious as to which of these issues other devices suffer from.
Sorry for the long post!
I don't know about the other issues, but the camera lens sitting towards the bottom right behind the lens protector glass is normal. I have handled about 10 Galaxy S6s from various countries (US, Germany, Italy, Trinidad) and various carriers (AT&T, T-Mobile, Vodaphonr) and I think only like 2 of those had a centered camera lens.
Hi, I'm experiencing problem with my phone. On the left top corner of front panel the display is uneven to the rest of the design. I mean, I can push the display inside a little in this corner. Also it's uneven to bezel. I sent phone for repair, I got display replacement but the issue is still there.
Is anyone experiencing or experienced something similar to my issue? I tried demo units in shops and most of them had the same problem with screen.
Hello form Poland.
So after 3 weeks of having the flat S7 found a coating failure on my phone.
In clean condition there is no mark or visible surface difference.
Just if there is fog or fingermarks the issue is visible. The problem seems to be comparable to the LG G4 problem with the coating.
Attached some pictures.
What do you think? Complaint relevant?
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
I have the same problem!
jinxsonu said:
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
Click to expand...
Click to collapse
I have the same problem and I'm going to service center
did you come there? what did they tell you? what did they do with phone? how did they fix it?
I have the same issue on my S7 edge.
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
kristian93 said:
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
Click to expand...
Click to collapse
I also have that issue around the speakergrill. I noticed it after a call, so I thought it must be because I put it against my ear. After a day or two, I noticed it again. Tried to clean it with water, and as soon as I touched it, it returned. It isn't much of an issue, since it isn't anywhere near the screen, but it is a bit annoying.
Did you eventually return your phone?
thats why I bought a Silver color S7 edge, and bought a screen protector...
I have the issue on the s7 around the speaker grill and in the gap between home and display... had the issue on s6 too (around the speaker grill)..
Sent from my SM-G930F using XDA-Developers mobile app
I've got the same problem on my phone. Annoyingly, the day I got the phone I kept the screen protector on but about 1/3 of it lifted off. I short while later I took it off and then waited till the next day till a screen protector arrived.
Fast forward 3 weeks later and I took the screen protector off and now notice the the wear mark, fine when it is clean but visible when smudged. Just niggles at me more than anything. Am considering sending it back for exchange or something.
Did anyone manage to do this successfully? Or did they just say something like wear and tear?
old thread but I have the same issue too, clean it, it looks perfect, the second i touch it and it leaves a fingerprint, looks like a nice long scratch right above my home button on the screen
Just wanted to say i have the same problem around the speaker grill, for now its not too big. Do you think it can get bigger ?
Same problem on my S8. Didn't notice it until day 27 and the folks at samsung are being a complete bear to deal with.
I've had my phone for a few days now and noticed a clicking sound every time that I remove it from my case. After some investigation it seems to be due to something internally with an adhesive surface that isn't staying stuck. If I press moderately hard on the center of the left edge I can reproduce the click, and it feels like it gets "unstuck" after a few seconds. Does anyone else have this issue?
Same issue here
So far it just seems to be a minor annoyance. I can forgive it because this display is so much better than the previous Galaxy S phones that I've had. Almost all of them had grey blotches on the screen when viewed in full sunlight. No such problem on this phone.