Anyone on Virgin Mobile/Bell Canada - ONE Q&A, Help & Troubleshooting

SO I just got one one yesterday. plugged in my sim, but noticed signal to be always bad. coming from my nexus 4, i can never get full bars this is even data, just calls and text service. Anyone think its a modem issue? I am on 33r btw, any help would be greatly appreciated.

oxxshadow said:
SO I just got one one yesterday. plugged in my sim, but noticed signal to be always bad. coming from my nexus 4, i can never get full bars this is even data, just calls and text service. Anyone think its a modem issue? I am on 33r btw, any help would be greatly appreciated.
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International or Chinese version ?

Cholerabob said:
International or Chinese version ?
Click to expand...
Click to collapse
International

bump

There are some that are having problems with reception depending on where you live. Maybe look into flashing another mode ? Try digging around ( use Google : site forum.xda-developers.com oneplus one modem or bad reception )

Related

Droid 2 Global with 3G on Rogers

Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Thanks for confirming this for us. We hear in the US are still having those problems with AT&T and T-Mobile. Hopefully we will find a workaround soon.
Thanks so much. Thats what I've been searching for. BTW, where did you get the phone? Can you just go to Verizon store and buy it outright without signing any contract, not even the month by month plan?
Got the phone from a friend in the US. What he did was activate a month to month plan, and cancel it right away.
where did you get your unlock code? can you recommend a site?
onlystreet said:
where did you get your unlock code? can you recommend a site?
Click to expand...
Click to collapse
Got it on ebay. Just search for "Dorid 2 Global Unlock" and there you go.
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
leobg said:
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
I'm gonna say, 1 day with some use(calls, msgs, emails, and minutes on google map). So not great, but not that bad.
leobg said:
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
maxshiff said:
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
Click to expand...
Click to collapse
The unlock code is so you can use non-Verizon (Vodafone) SIMs. Rooting is being able to have full read / write access to the entire phone. Rooting alone will not unlock the radio to use 3rd party SIMs.
Droid 2 Global Recepton problems?
byebyebryan said:
...Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Reception hasn't really been an issue for me. Seems acceptable. Battery life marginal though but I had the same issue with an HTC Desire
JohnnyAndroid said:
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
The funny thing is, even though the phone is showing only one signal bar, I still have great call quality and 3g speed. Wired.
Sent from my DROID2 GLOBAL using XDA App
Thanks guys. That was the news I was hoping to hear.
I was having problems with the 3G in France. I never got more than one bar and that was in middle of Paris
Buy it on prepaid. Its $394 plus $104 of other stuff, total 537.
byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
sk03 said:
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
Click to expand...
Click to collapse
APN settings are same for 3G and EDGE. Are you sure you are not forcing EDGE somewhere in settings? Or maybe battery manager?
I figured out the problem. I had the phone in "gsm only" mode. When I switched back to"Global" mode in network settings I instantly got 3g and even "H". Thanks for the help anyway

Please Help! Nexus 5 Signal Issue(Not rooted)

I just got my Nexus 5 and I haven't root it yet. I notice that everytime I don't use my phone 5-10 minutes or hours, the signal will be lost and asking to reboot my phone. I can't tell when it's up or not. Sometime I take multiple reboot to get signal back up then it happens again and again. Is there a way to fix this problem without rooting? I don't think it's the Sim Card because I used it on my nexus 4 without any problem. or Just my device isn't good one. Please help!
Whose your carrier?
markdapimp said:
Whose your carrier?
Click to expand...
Click to collapse
I have T mobile.
lsou said:
I have T mobile.
Click to expand...
Click to collapse
What version of KitKat? If 4.4, flash the update. If not, flash 4.4 radio.
Aerowinder said:
What version of KitKat? If 4.4, flash the update. If not, flash 4.4 radio.
Click to expand...
Click to collapse
I didn't root my phone yet, and I'm running 4.4.2 now. It's annoying to keep losing signal and it's back again. Even I have signal, I only have 1 bar compare to my old Nexus 4 has 3 bar or HTC one full bar.
I don't want to root it if its not solve this problem, I will have to return it.
There was an issue on 4.4 where it would randomly give you the "emergency only" message. You would have to turn on airplane mode and then turn it off, or reboot. But people have been saying it was fixed with 4.4.1/4.4.2.
PsychDrummer said:
There was an issue on 4.4 where it would randomly give you the "emergency only" message. You would have to turn on airplane mode and then turn it off, or reboot. But people have been saying it was fixed with 4.4.1/4.4.2.
Click to expand...
Click to collapse
The radio however sucks in 4.4.2 and was better in 4.4.1
perhaps we may see 4.4.3 to fix this?
markdapimp said:
The radio however sucks in 4.4.2 and was better in 4.4.1
perhaps we may see 4.4.3 to fix this?
Click to expand...
Click to collapse
I think it might be overall worse, but luckily I actually didn't see any decrease in signal in my area. I was really worried about it because I already have really bad signal in my house but 4.4.2 doesn't seem to be worse for me.
You guys forget to mention that Google cheaped out on the antenna to cut costs. Best you can do is to flash your carrier's radio over the generic one
Sent from my Nexus 5
dicecuber said:
You guys forget to mention that Google cheaped out on the antenna to cut costs. Best you can do is to flash your carrier's radio over the generic one
Sent from my Nexus 5
Click to expand...
Click to collapse
each nexus device has a different build quality looks like the newer ones based off the serial number looks to be a tad better signal wise
Upcoming Update
dicecuber said:
You guys forget to mention that Google cheaped out on the antenna to cut costs. Best you can do is to flash your carrier's radio over the generic one
Sent from my Nexus 5
Click to expand...
Click to collapse
I'm sorry, but you're dead wrong. SO much misinformation here. First off, there is no "carrier" or "generic" baseband. There is only one baseband. Second, antenna design requires a lot of engineering to maximize signal efficiency when you're dealing with interference from such things as wifi, nfc, Bluetooth, metal construction in the phone, etc.. I'm not sure what magical material you think that cell antennas should be made of that will solve issues?
I just got off of the phone with Sprint. They show that there is an internal memo on the issue and LG is aware of it. They will be pushing an update as soon as it's ready. Sprint will also be pushing an update for the Airave to help with the issue. The support rep told me that it is an issue where the wifi and LTE radios aren't playing nicely together and causing a conflict. That's why everything seems to work fine when 3G is set as a preferred network.
It's an issue that still hasn't gotten fix as seen here.
http://forum.xda-developers.com/showthread.php?t=2525583&highlight=emergency
I'm going to have to buy a different phone because I have no signal almost everywhere I go. I switched my SIM to my wife's Note 2 and I had great signal and her SIM in the N5 had no signal.
I
The issue seem to be gone after couple days. I checked signal strength app, it shows same even though it shows only 1 bar.

Problems getting 4G LTE on Sprint Network

Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
CRIME INC. said:
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
No, I haven't rooted. I am on the stock radio
gsteelx said:
No, I haven't rooted. I am on the stock radio
Click to expand...
Click to collapse
Sprint here too, but no issues. Do you have a SIM card installed? It is required to access LTE on sprint.
Sent from my Nexus 5 using Tapatalk
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
CRIME INC. said:
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah, I am on 4.4.2.
Wirefly is currently out of stock, otherwise they said they would replace it. I am going to keep checking back with them everyday to get a new one. Any suggestions in the mean time? Sprint tech support has been hit or miss. I have been told that there is tower problems from Baltimore to Southern Virginia, then another tech support agent tells me no problems at all!
I do not know what to believe anymore or what to do!
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
First, thank you for your replies. I am not too up to date with rooting and such, so I apologize for that in advance.
The most I can get is LTE with 1 bar. That has been when I am driving around.
I can see the tower from my Condo, and according to their coverage maps, I should be getting "LTE Best" at home and work.
Thank you again.
CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
I switched from TMobile to Sprint (in-contract, so I had to pay to get out of TMobile) with the hopes of Sprint being better, but as of now, I have not seen that at all!
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
CRIME INC. said:
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Well I have every intention of still getting a new phone from Wirefly.
It was odd, did Wirefly send you the phone with the SIM (or whatever they call it ICCA?? card) inside of it already?
Any ETA on the rollout of that?
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
CRIME INC. said:
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah definitely.
Thank you for your help! It is much appreciated!
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
lafester said:
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
Click to expand...
Click to collapse
I can literally see the tower from my balcony at my condo.
Leary of doing anything to the phone because I am going to get a new one from Wirefly when they have them in stock.
Thanks for your input!
gsteelx said:
Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Click to expand...
Click to collapse
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
cephaus said:
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
Click to expand...
Click to collapse
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
gsteelx said:
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
Click to expand...
Click to collapse
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
\
cephaus said:
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
Click to expand...
Click to collapse
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
gsteelx said:
\
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
Click to expand...
Click to collapse
Anyone else having this by chance?

Anyone else have this connectivity issue?

About a few times a day I lose my data connection on my N5 (reception bar turns the orange-y color in the quick settings) and the only way to reconnect is to restart the phone (going in and out of airplane mode or re-enabling data doesn't work). I'm having a hell of a time figuring what's causing this. I have tried factory resetting the phone and have compared the APNs with my girlfriends N4 and they are exactly the same. I don't think its the network (I have T-Mobile) because this has been going on for a long time. I'm trying to for similarities of when it happens and it kind of seems like when I wake it up from being in stand by but it may just seem that way. Phone calls and texts work while this happens. Anyone have any insight?
Try a different modem
sent from my HAMMERHEAD
---------- Post added at 05:02 PM ---------- Previous post was at 05:00 PM ----------
http://forum.xda-developers.com/showthread.php?t=2514095
[MODEM] [EFS] Nexus 5 Flashable Modems and EFS Backup
sent from my HAMMERHEAD
Happened to me yesterday on NYC. T mobile.
Had iissues in manhattan the whole morning but in brooklyn all was ok.
GUGUITOMTG4 said:
Happened to me yesterday on NYC. T mobile.
Had iissues in manhattan the whole morning but in brooklyn all was ok.
Click to expand...
Click to collapse
i been having that issue off and on for the past month where i work, in rego park queens. but where i live in southern brooklyn, everything is perfect. tmo as well
simms22 said:
i been having that issue off and on for the past month where i work, in rego park queens. but where i live in southern brooklyn, everything is perfect. tmo as well
Click to expand...
Click to collapse
So would you say it's a T-Mobile issue or a Nexus 5 issue? My gf has a nexus 4 on T-Mobile and doesn't have this problem.
hurricane87 said:
So would you say it's a T-Mobile issue or a Nexus 5 issue? My gf has a nexus 4 on T-Mobile and doesn't have this problem.
Click to expand...
Click to collapse
i dont know honestly, id say that its both a tmo and nexus 5 issue(because most that complain about this are on tmo). i have a nexus 4 as well, running lte(yea, i know the n4 isnt an lte phone ) and never had the issue on my n4.
Maybe t-mobile is working their towers in some cities
simms22 said:
i dont know honestly, id say that its both a tmo and nexus 5 issue(because most that complain about this are on tmo). i have a nexus 4 as well, running lte(yea, i know the n4 isnt an lte phone ) and never had the issue on my n4.
Click to expand...
Click to collapse
I've googled like hell to try to find someone else with this issue so I can get more info on the matter. I've found some threads loosely similar but nothing specific. Is there any links you can provide me with of a similar issue?
hurricane87 said:
I've googled like hell to try to find someone else with this issue so I can get more info on the matter. I've found some threads loosely similar but nothing specific. Is there any links you can provide me with of a similar issue?
Click to expand...
Click to collapse
i dont have any links, as i really havent put any importance to it(for me. an airplane mode and back always fixes it for me. and it seems to happen most often after the phones been sleeping for a while). anyways, i have seen a few threads here about it though.
hurricane87 said:
So would you say it's a T-Mobile issue or a Nexus 5 issue? My gf has a nexus 4 on T-Mobile and doesn't have this problem.
Click to expand...
Click to collapse
Network range and coverage depends on area generally, as you said your Girl friend having no problem but you have with the same provider, try to change your modem once and then try.
joannn said:
Network range and coverage depends on area generally, as you said your Girl friend having no problem but you have with the same provider, try to change your modem once and then try.
Click to expand...
Click to collapse
What do you mean modem? I'm talking about cellular data not WiFi.
hurricane87 said:
What do you mean modem? I'm talking about cellular data not WiFi.
Click to expand...
Click to collapse
Modem = radio = GSM/Data
The radio chip in the phone has a firmware, that's what he's suggesting you could change, not your physical at-home modem/router.

Galaxy Note 3 no signal

I have a Sprint galaxy note 3 I brought off ebay everything works fine except I cant get a signal I called sprint to activate it and when they tried I got a MSL error I don't know what to do at this point I've searched everywhere. I have a BIG red x next to my signal strength and a massive headache. Any help would be appreciated
phat0074 said:
I have a Sprint galaxy note 3 I brought off ebay everything works fine except I cant get a signal I called sprint to activate it and when they tried I got a MSL error I don't know what to do at this point I've searched everywhere. I have a BIG red x next to my signal strength and a massive headache. Any help would be appreciated
Click to expand...
Click to collapse
try to flash official firmware again maybe is something messed up with current one.
tried that nothing changed
Antonio GT-I8730T said:
try to flash official firmware again maybe is something messed up with current one.
Click to expand...
Click to collapse
I flashed nc5 with mj4 modem and got my signal back but you think sprint would care that the baseband build number and software version differ

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