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HTC Touch Pro/AT&T Fuze with Fido

Hey everyone,
I got an AT&T Fuze (Touch Pro) and Im using it on Fido in Canada. My data is working perfectly fine, my only issue is that my phone keeps switching from 3G to H every once in a while, I was just wondering why and whats the reason for that?
Also, I have a little exclamation mark (in a yellow triangle) in the top right hand corner right beside the 3G/H/E Icon. I don't know why thats there?
Thanks to all for the help!

No, that's neither yours nor your phone issues. Once you' re in the better speed coverage, the phone will jump to H or your phone is accessing the internet.
"little exclamation mark" is a "roaming" indicator.

Heres the thing, it jumps back and forth while even accessing/using data.
Is there anyway to get rid of the exclamation mark?

have you flashed the rom?

I would be interested in how to get rid of the roaming icon too.
I have tried all the registry changes to no avail. The icon, and roaming warnings for things like the weather app, remain. It's about the last thing I need to fix but I seem to be stuck.

Im using RRE's ROM. So far it seems to have fixed itself, but now Im having more issues. I wonder if I should flash to a different ROM.

Hi guys,
I have a somewhat related problem and I hope someone can help me out. I just recently bought an unlocked HTC Touch Pro (not the Fuze version) and I am using it with my Fido sim card. Everything works and I was able to setup EDGE on it, but what bothers me is it keeps saying that I am roaming (for example when I access the Weather app). I am wondering if this is just some sort of a glitch due to the phone being unlocked or am I really roaming? I also get that roaming icon at the top. I am located in Vancouver so I am not out of town or anything. I just want to make sure so I don't end up having a crazy invoice by the end of the month. Thanks very much in advance.

mu061686 said:
Hi guys,
I have a somewhat related problem and I hope someone can help me out. I just recently bought an unlocked HTC Touch Pro (not the Fuze version) and I am using it with my Fido sim card. Everything works and I was able to setup EDGE on it, but what bothers me is it keeps saying that I am roaming (for example when I access the Weather app). I am wondering if this is just some sort of a glitch due to the phone being unlocked or am I really roaming? I also get that roaming icon at the top. I am located in Vancouver so I am not out of town or anything. I just want to make sure so I don't end up having a crazy invoice by the end of the month. Thanks very much in advance.
Click to expand...
Click to collapse
It's because Fido uses Roger's towers now, but the companies are still identified separately and therefore it thinks you're roaming. As long as you have a data plan, you should be ok.
PS. Depending where in Vancouver you are, you should be getting at least 3G (3G), or hopefully HSDPA (H), vs Edge (E).

xda_fanboy said:
It's because Fido uses Roger's towers now, but the companies are still identified separately and therefore it thinks you're roaming. As long as you have a data plan, you should be ok.
PS. Depending where in Vancouver you are, you should be getting at least 3G (3G), or hopefully HSDPA (H), vs Edge (E).
Click to expand...
Click to collapse
xda_fanboy, thank you very much for the helpful information. I can finally stop worrying. I do have a data plan with Fido so that should do. However, this is the second day of using the Touch Pro and the only data network I get is Edge. The only setup I did to my phone is what is listed in http://www.iday.ca/2008/11/how-to-setup-rogers-or-fido.html, under the Fido section. Would you mind taking a look and see if that is all that I need to do? I really appreciate all your help. Thanks again.

mu061686 said:
xda_fanboy, thank you very much for the helpful information. I can finally stop worrying. I do have a data plan with Fido so that should do. However, this is the second day of using the Touch Pro and the only data network I get is Edge. The only setup I did to my phone is what is listed in http://www.iday.ca/2008/11/how-to-setup-rogers-or-fido.html, under the Fido section. Would you mind taking a look and see if that is all that I need to do? I really appreciate all your help. Thanks again.
Click to expand...
Click to collapse
Please see my post at http://forum.xda-developers.com/showpost.php?p=3192894&postcount=3 and see if it helps. I believe you also need to go into Settings>Connections>Advanced Network and enable HSDPA/HSUPA to get the full benefit.

mu061686 said:
xda_fanboy, thank you very much for the helpful information. I can finally stop worrying. I do have a data plan with Fido so that should do. However, this is the second day of using the Touch Pro and the only data network I get is Edge. The only setup I did to my phone is what is listed in http://www.iday.ca/2008/11/how-to-setup-rogers-or-fido.html, under the Fido section. Would you mind taking a look and see if that is all that I need to do? I really appreciate all your help. Thanks again.
Click to expand...
Click to collapse
I also have this phone and live in Vancouver on Fido. I don't think it will work on 3G, or so it seems. Mine is not the ATT version either, just the stock HTC. Currently it runs fine on the standard network, although as mentioned i have not been able to get rid of the roaming icon, but have never been charged extra. Its too bad we can't use it on 3G, and if any can find a way, that would be awesome, id love to be using the full potential of this phone.
I think we are stuck with no 3G, unless there are any suggestions?

If your not using the AT&T Fuze, then you won't have 3G in North America. Don't worry about the roaming icon. Since the phone (or is it the software?) has no idea that Fido uses Rogers' towers, it thinks your roaming. I have the roaming icon as well, had it on many non-branded Fido phones.
I turned off 3G because I hate seeing my icon go to 3G then H at random times besides when Im using actual data and it seems that with 3G, I get worse reception! Makes no sense I know, I've tried 3 different radio's and all have the same issue. Im thinking if an HTC Touch Diamond Rogers branded Radio will work, then that would probably work the best. Anybody know if/where I can get it?

Professional Help PLEASSSE!!!! HTC TOUCH PRO Rogers wireless!!
I Cant get my phone to use HSPDA or 3G high speed internet. Its only working with EDGE.
Now ive been reading these forums, but i have no clue how to get the correct rom for my device, nor do i know how toeven install it or set it up if i did.
I know people are busy these days but if SOMEONE OUT THERE can please walk me through it step by step...ill marry you (only if ur a chick i dont swing those ways!!!!)
Id love to get the full potential out of my phone please help me...
HTC TOUCH PRO
ROGERS WIRELESS

Speng2 said:
I Cant get my phone to use HSPDA or 3G high speed internet. Its only working with EDGE.
Now ive been reading these forums, but i have no clue how to get the correct rom for my device, nor do i know how toeven install it or set it up if i did.
I know people are busy these days but if SOMEONE OUT THERE can please walk me through it step by step...ill marry you (only if ur a chick i dont swing those ways!!!!)
Id love to get the full potential out of my phone please help me...
HTC TOUCH PRO
ROGERS WIRELESS
Click to expand...
Click to collapse
If you bought a stock HTC Touch Pro (non-ATT, non-North American) then you won't have the NA 3G radio frequency and you're stuck with Edge.
Regarding a ROM, head over to the ROM sub-forum. There's a step-by-step guide on flashing your first ROM. As far as which ROM is best, it depends entirely on what you want from it, and even then varies by personal choice from person to person. There is no 1 "best" ROM. Check out all the ROM threads (there's a Roger's specific ROM available FYI) and pick one based on what you like.

xda_fanboy said:
If you bought a stock HTC Touch Pro (non-ATT, non-North American) then you won't have the NA 3G radio frequency and you're stuck with Edge.
Regarding a ROM, head over to the ROM sub-forum. There's a step-by-step guide on flashing your first ROM. As far as which ROM is best, it depends entirely on what you want from it, and even then varies by personal choice from person to person. There is no 1 "best" ROM. Check out all the ROM threads (there's a Roger's specific ROM available FYI) and pick one based on what you like.
Click to expand...
Click to collapse
I have a similar problem as Speng2, but I have the HTC Fuze which is the american ATT branded one. I unlocked it, flashed the NATF 4.7 rom and tried many diff radios and can never get more than EDGE. I used to have 3g when it was stock. I live in Los Angeles which is a 3g area. I get full edge signal but no 3g or HSPDA. I have a feeling it has to do with a setting. Pls help.

ipisbored said:
I have a similar problem as Speng2, but I have the HTC Fuze which is the american ATT branded one. I unlocked it, flashed the NATF 4.7 rom and tried many diff radios and can never get more than EDGE. I used to have 3g when it was stock. I live in Los Angeles which is a 3g area. I get full edge signal but no 3g or HSPDA. I have a feeling it has to do with a setting. Pls help.
Click to expand...
Click to collapse
This thread was specifically for Fido, a Canadian carrier. I have no knowledge of the settings you will require for your carrier in LA, which is the most likely reason you are not getting 3G. I would try contacting them if you haven't already. Otherwise try and find a thread for your carrier, or perhaps check HF (not sure if we can post URL's to other sites). Good luck!

What if you dont have a data plan
xda_fanboy said:
It's because Fido uses Roger's towers now, but the companies are still identified separately and therefore it thinks you're roaming. As long as you have a data plan, you should be ok.
Click to expand...
Click to collapse
What if you don't have a data plan? It seems that sypod has not been charged extra for Roaming... Does anyone know how Roaming works with FIDO? I just got the HTC FUZE and I don't want to have to pay outrageous Roaming charges. Any Ideas?

potential signal problem

Hey everyone, i'm a new coming from the OG razr and while i heard the radio on the s3 isn't as good as the razr i think my phone might have a problem. It seems to get stuck on 1x a lot and the only way to get back to 4g is to restart the phone. my phone is rooted but stock rom. Is this a common problem? Also under under APN LTE verizon internet is checked not EHRPD. Is this correct?

topaz330 said:
Hey everyone, i'm a new coming from the OG razr and while i heard the radio on the s3 isn't as good as the razr i think my phone might have a problem. It seems to get stuck on 1x a lot and the only way to get back to 4g is to restart the phone. my phone is rooted but stock rom. Is this a common problem? Also under under APN LTE verizon internet is checked not EHRPD. Is this correct?
Click to expand...
Click to collapse
Its not normal. Take it back before your 14 day period and they'll give you a brand new one for it. If you wait then you'll just get a refurb.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Its not normal. Take it back before your 14 day period and they'll give you a brand new one for it. If you wait then you'll just get a refurb.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
is unrooting as easy as rooting? I'm hoping theres a script or program that can unroot as I'm not the most tech savvy. I'm guessing if i'm bringing it back i'll need to unroot.

topaz330 said:
is unrooting as easy as rooting? I'm hoping theres a script or program that can unroot as I'm not the most tech savvy. I'm guessing if i'm bringing it back i'll need to unroot.
Click to expand...
Click to collapse
You know how to use Odin? Look at section two, "how to get back to stock from any rom."
http://forum.xda-developers.com/showthread.php?t=1762709
Sent from my SCH-I535 using xda app-developers app

dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?

topaz330 said:
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
Click to expand...
Click to collapse
Yeah it's true, put simply. You can see if it's the sim. But like I said, if you try to get a replacement after your return period, then you'll just get a refurb. So be quick on the draw if the sim card doesn't fix it.
Sent from my SCH-I535 using xda app-developers app

My s3 isn't having that bad of issues but still some bad data reception. Is Samsung going to do any updates or is it just going to be like this permanently

bby144 said:
My s3 isn't having that bad of issues but still some bad data reception. Is Samsung going to do any updates or is it just going to be like this permanently
Click to expand...
Click to collapse
S3s are known to have a number of data issues. Call technical support and try their ideas. When you can rule everything else out, then you know it's your phone. Basically, if a new sim or a factory reset doesn't fix it, you need a new phone.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
S3s are known to have a number of data issues. Call technical support and try their ideas. When you can rule everything else out, then you know it's your phone. Basically, if a new sim or a factory reset doesn't fix it, you need a new phone.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Alright, I sent them an email and will probably call them if it starts to get worse.

topaz330 said:
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
Click to expand...
Click to collapse
I took my phone in the store yesterday and they told me flat out that I sim card won't do anything for your signal. I'm not discounting what you're saying, just telling you guys what they told me.
My signal is garbage at home AND at work. I use wifi at home to play with the phone but actual 3G signal is bad. I am lucky to get 2 bars but its generally 1 with speed tests of about 80kbps.
I don't have WIFI at work, and get no signal at all.
I still have a week to return the phone but I'd like to keep it if I can get a better signal.
I am still within my 14 day, maybe 5 days left

Garrett67 said:
I took my phone in the store yesterday and they told me flat out that I sim card won't do anything for your signal. I'm not discounting what you're saying, just telling you guys what they told me.
My signal is garbage at home AND at work. I use wifi at home to play with the phone but actual 3G signal is bad. I am lucky to get 2 bars but its generally 1 with speed tests of about 80kbps.
I don't have WIFI at work, and get no signal at all.
I still have a week to return the phone but I'd like to keep it if I can get a better signal.
I am still within my 14 day, maybe 5 days left
Click to expand...
Click to collapse
Are you new to VZW or have all of your phones had the same problem?
With the thought of you possibly leaving VZW, you would think the store would have tried a new sim card, if only to pacify you. Or they might have offered to switch out the device.

jdk2 said:
Are you new to VZW or have all of your phones had the same problem?
With the thought of you possibly leaving VZW, you would think the store would have tried a new sim card, if only to pacify you. Or they might have offered to switch out the device.
Click to expand...
Click to collapse
I have been with Verizon for years. My Droid X didn't have the best signal but it was much better than this.
One problem is, the store is located in a 4G area, it works great there but it doesn't where I live, nor where I work (which is a decent sized city)

It sounds like you have a bad phone. I'd be pushing for a new one before your worry-free period is up.

Okay, I reset my phone this morning and surprisingly, the signal is much better.
I went from 80-100kbps to about 500-600 kbps. Does that even make sense? The phone is only a week old
Now, perhaps I'm getting too hopeful here and the wind is blowing the right way today or something.
Yesterday I checked my signal with 'Open Signal' (I'd love to know of a good tower location app), and my signal was about 20-23%, right now its at 32-37%. I know that isn't a great jump but in the scheme of things, it is. I'm also at -97dBm, I think yesterday and the day before was over 100
I will note however that I'm still at 2 bars of 3G
I think its just chance , but I'll keep an eye on it.

Couple of weeks ago I also contacted VZW about bad signal/slow data speeds with my phone. They also told me a SIM would be the first fix to try. I had them send me one, for free 2nd day.
Before I swapped it out.. I rebooted my phone and put it in a certain spot and observed signal strength. In my house it ranges from -109 to -113. The data speeds, when the test would even finish, were abysmal. Ran 3 tests and in general they were about 500Kb/s down and anywhere from 0 to 300Kb/s Up. And that was on LTE!
Now without wiping my phone or anything I installed the new SIM and called VZW to activate as their website was bombing. Finally got the thing activated then put my phone back in the same exact spot to observe any changes. While signal strength did not get any better my data speeds increased a whole lot! In the same spot I was getting 5 Mb/s Down and 3 Mb/s Up on average.
Ive also noticed a decrease in LTE drops to 3G and 1X like I was getting before.
So while Ill say that it would seem to be impossible for a SIM to make your signal better, it just may help with your connection.

Thanks for that, I'm going to go up there in awhile and at least swap the card

Well this is my side of the story I had the Galaxy Nexus before sometimes in New York I am in spots where I dont have 4G what is weaird when I go into someones house which i've been many times I only get 3G and then when I go outside I get LTE anyways at the same spot I get 1-2 3G bars and my friend gets 3 bars on iPhone 4S but when doing speed test on both it seems about the same.
Also I am running CM10 and when I was on stock I could tell the signal was a little bit better , you guys think it would be worth a try to swap out sim card as well? how do I make them give me a swap for free?

HTC one S successor and UK price!

hi
looking to purchase HTC one S. Quite keen on it but a bit concerned with battery life and home screen issue.
However any ideas re its's successor? Is HTC likely to announce another line at MWC 2013? as its only a month away, i am thinking if its worth waiting for to see if the price drops to below £200!
ta

What home screen issue?
I use one and battery life is more than enough for day and half of hard use

Not sure what your referring to in regard to home issue. My battery life improved dramatically with the use of custom roms.
But don't count on a huge price drop just because of a newer phone launch. I have yet to see them do that big of price drops here in Canada on newer launches.

xyz321 said:
hi
looking to purchase HTC one S. Quite keen on it but a bit concerned with battery life and home screen issue.
However any ideas re its's successor? Is HTC likely to announce another line at MWC 2013? as its only a month away, i am thinking if its worth waiting for to see if the price drops to below £200!
ta
Click to expand...
Click to collapse
I believe you're referring to the home issue in this thread. It explains various ways to ensure you get a One S without the helicoptering problem. I think it's basically any One S with a serial number starting with >SH24 is okay and won't helicopter, don't take my word on it though.
I got a ceramic black One S from T-mobile on the beginning of last month and haven't had that problem even once.

Does anyone still have the problem of the data (cellular) signal dropping out occasionally, then returning after a couple of minutes? I'm on stock 4.0.3 in Canada on Bell. Hope the coming JB update fixes it.

ChrisAG said:
Does anyone still have the problem of the data (cellular) signal dropping out occasionally, then returning after a couple of minutes? I'm on stock 4.0.3 in Canada on Bell. Hope the coming JB update fixes it.
Click to expand...
Click to collapse
That sounds much more like a service area problem then a phone problem. I also experienced this issue. I installed a booster at my house. :good:

Jokester_wild said:
That sounds much more like a service area problem then a phone problem. I also experienced this issue. I installed a booster at my house. :good:
Click to expand...
Click to collapse
No, it happens when out too. Goes from 5 bars to an "X" and drops the call or data. Recovers after reboot or on its own after two minutes.

Daiskei said:
I believe you're referring to the home issue I think it's basically any One S with a serial number starting with >SH24 is okay and won't helicopter, don't take my word on it though.
Click to expand...
Click to collapse
that's not true. I have SH26 (S4) and I had to totally block home button to be able to use phone in 2g areas. I think every ONE S is affected by this, but it depands on your mobile provider signal strength/3g coverage, that's why not all experience this. otherwise HTC would be able to fix phones sent for repair, but they can't - problem always returns.

odl said:
that's not true. I have SH26 (S4) and I had to totally block home button to be able to use phone in 2g areas. I think every ONE S is affected by this, but it depands on your mobile provider signal strength/3g coverage, that's why not all experience this. otherwise HTC would be able to fix phones sent for repair, but they can't - problem always returns.
Click to expand...
Click to collapse
yeah i had problem to, it was a HT23 ,had to send back then they sent sent me a c2 back :'( no problems with the c2 except it was horrible and couldnt do anything with it fortunently i swapped it for an s4 again,wiard issue but honest to god its a gorgeous phone and with krait will give the one x a kick in the teath,keeps even my s2 on its toes

ChrisAG said:
No, it happens when out too. Goes from 5 bars to an "X" and drops the call or data. Recovers after reboot or on its own after two minutes.
Click to expand...
Click to collapse
Are you in Eastern Canada or out west ?

Jokester_wild said:
Are you in Eastern Canada or out west ?
Click to expand...
Click to collapse
Toronto, on Bell.

I'm not sure I've heard about a Successor coming yet.
I have no reason to upgrade, love my One S.

I love my One S too
I've got a SH24 too, but I haven't got any problems with the homebuttonbug so far. And I'm very often in areas with bad reception and nothing happens. And with the new frame it looks like new.

I've got the same phone id, but never seen this issue.
from Nederland
Sent from my HTC One S using xda premium

I also had problems with cellular data dropping on my One S. I live in finland and this is a common issue with this particular phone and a certain carrier. I have personally seen three One S's with this carrier and they all dropped data after using the connection for a while. Also many others have reported similar issues on a finnish forum.
What makes the problem more interesting is that it only happens in more populated areas (larger cities so maybe more traffic or better and newer networks or something...). Problems are not found from phones or networks and only "fix" seems to be changing carrier. That's what i did and have not had any problems since.
This problematic carrier roams in another carrier's network. Idk if this has something to do with the problem but this carrier is the only consumer carrier that roams here in finland and also the only one with this issue.
Sent from my HTC One S using xda app-developers app

bigystyle84 said:
I'm not sure I've heard about a Successor coming yet.
Click to expand...
Click to collapse
I've got an upgrade due. T-Mobile UK have pulled sales of the One S in the past week and are suggesting the 4G One SV in its place. Not exactly a successor though as except for the 4G the SV is a lower spec phone. I was offered the SV for free with a £26 3G contract.

zaak00 said:
I also had problems with cellular data dropping on my One S. I live in finland and this is a common issue with this particular phone and a certain carrier. I have personally seen three One S's with this carrier and they all dropped data after using the connection for a while. Also many others have reported similar issues on a finnish forum.
What makes the problem more interesting is that it only happens in more populated areas (larger cities so maybe more traffic or better and newer networks or something...). Problems are not found from phones or networks and only "fix" seems to be changing carrier. That's what i did and have not had any problems since.
This problematic carrier roams in another carrier's network. Idk if this has something to do with the problem but this carrier is the only consumer carrier that roams here in finland and also the only one with this issue.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I've got the signal drop issue with 2 One S phones one with Sense ROM the other with AOSP both with newest radio 1.15 and with any other radio but do not have this issue when i put my SIM card into my GNex so it's not a carrier issue and don't think it is a software issue. I know I need help with it it drives me nuts lol

odl said:
that's not true. I have SH26 (S4) and I had to totally block home button to be able to use phone in 2g areas. I think every ONE S is affected by this, but it depands on your mobile provider signal strength/3g coverage, that's why not all experience this. otherwise HTC would be able to fix phones sent for repair, but they can't - problem always returns.
Click to expand...
Click to collapse
Personally I use a HOS since past september. (SH24... ) I ve been to rural areas with only 2g coverage (till clinging to death of signal ) but never had problems with home button aka helicoptering issue. On the other hand fast dormancy problem sometimes occur although for very short period of time like 30sec-1min.

[Q] Signal drop/No service

Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks

I've noticed it happens to me too.

Tony_YYZ said:
I've noticed it happens to me too.
Click to expand...
Click to collapse
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk

bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's likely the radio software.

Tony_YYZ said:
It's likely the radio software.
Click to expand...
Click to collapse
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk

bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.

I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.

Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app

T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)

Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk

I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.

PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
Click to expand...
Click to collapse
So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.

We're not alone. Supposedly Google is "aware" of the issue.

i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up

Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7

I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:

gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.

wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
Click to expand...
Click to collapse
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.

gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
Click to expand...
Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.

wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
Click to expand...
Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
Sent from my Nexus 5 using Tapatalk

Problems getting 4G LTE on Sprint Network

Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you

Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus

CRIME INC. said:
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
No, I haven't rooted. I am on the stock radio

gsteelx said:
No, I haven't rooted. I am on the stock radio
Click to expand...
Click to collapse
Sprint here too, but no issues. Do you have a SIM card installed? It is required to access LTE on sprint.
Sent from my Nexus 5 using Tapatalk

Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus

CRIME INC. said:
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah, I am on 4.4.2.
Wirefly is currently out of stock, otherwise they said they would replace it. I am going to keep checking back with them everyday to get a new one. Any suggestions in the mean time? Sprint tech support has been hit or miss. I have been told that there is tower problems from Baltimore to Southern Virginia, then another tech support agent tells me no problems at all!
I do not know what to believe anymore or what to do!

Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus

CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
First, thank you for your replies. I am not too up to date with rooting and such, so I apologize for that in advance.
The most I can get is LTE with 1 bar. That has been when I am driving around.
I can see the tower from my Condo, and according to their coverage maps, I should be getting "LTE Best" at home and work.
Thank you again.

CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
I switched from TMobile to Sprint (in-contract, so I had to pay to get out of TMobile) with the hopes of Sprint being better, but as of now, I have not seen that at all!

Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus

CRIME INC. said:
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Well I have every intention of still getting a new phone from Wirefly.
It was odd, did Wirefly send you the phone with the SIM (or whatever they call it ICCA?? card) inside of it already?
Any ETA on the rollout of that?

Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus

CRIME INC. said:
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah definitely.
Thank you for your help! It is much appreciated!

If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.

lafester said:
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
Click to expand...
Click to collapse
I can literally see the tower from my balcony at my condo.
Leary of doing anything to the phone because I am going to get a new one from Wirefly when they have them in stock.
Thanks for your input!

gsteelx said:
Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Click to expand...
Click to collapse
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.

cephaus said:
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
Click to expand...
Click to collapse
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?

gsteelx said:
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
Click to expand...
Click to collapse
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.

\
cephaus said:
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
Click to expand...
Click to collapse
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...

gsteelx said:
\
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
Click to expand...
Click to collapse
Anyone else having this by chance?