Database Info

Droid 2 Global with 3G on Rogers

Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.

byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Thanks for confirming this for us. We hear in the US are still having those problems with AT&T and T-Mobile. Hopefully we will find a workaround soon.

Thanks so much. Thats what I've been searching for. BTW, where did you get the phone? Can you just go to Verizon store and buy it outright without signing any contract, not even the month by month plan?

Got the phone from a friend in the US. What he did was activate a month to month plan, and cancel it right away.

where did you get your unlock code? can you recommend a site?

onlystreet said:
where did you get your unlock code? can you recommend a site?
Click to expand...
Click to collapse
Got it on ebay. Just search for "Dorid 2 Global Unlock" and there you go.

I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk

Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk

leobg said:
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
I'm gonna say, 1 day with some use(calls, msgs, emails, and minutes on google map). So not great, but not that bad.

leobg said:
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max

maxshiff said:
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
Click to expand...
Click to collapse
The unlock code is so you can use non-Verizon (Vodafone) SIMs. Rooting is being able to have full read / write access to the entire phone. Rooting alone will not unlock the radio to use 3rd party SIMs.

Droid 2 Global Recepton problems?
byebyebryan said:
...Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks

Reception hasn't really been an issue for me. Seems acceptable. Battery life marginal though but I had the same issue with an HTC Desire

JohnnyAndroid said:
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
The funny thing is, even though the phone is showing only one signal bar, I still have great call quality and 3g speed. Wired.
Sent from my DROID2 GLOBAL using XDA App

Thanks guys. That was the news I was hoping to hear.

I was having problems with the 3G in France. I never got more than one bar and that was in middle of Paris

Buy it on prepaid. Its $394 plus $104 of other stuff, total 537.

byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.

sk03 said:
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
Click to expand...
Click to collapse
APN settings are same for 3G and EDGE. Are you sure you are not forcing EDGE somewhere in settings? Or maybe battery manager?

I figured out the problem. I had the phone in "gsm only" mode. When I switched back to"Global" mode in network settings I instantly got 3g and even "H". Thanks for the help anyway

Stuck Data

Has anyone experienced the stuck data issue on this phone where when you are using the net, all of the sudden one of the 4g arrows get stuck and you can't access anything on the net? I had to go in the settings and turn off data as well as the radio and then turn it back on to bring the data back. I just got this phone today from walmart. Should this phone be exchanged? Thx
Update : was browsing xda and all of a sudden data went completely away, meaning the 4g icon. It came back in like 5 seconds. I don't know what's going on. Reminds me of my hd2 on ppp android, you know the familiar data drops we all experienced on ppp. Any one having the same issue?
Sent from my HTC Sensation 4G using XDA Premium App

I've been having data drops too
Sent from my HTC Sensation 4G using Tapatalk

This is really strange, I mean this is a brand new phone fully optimized for android, not a hd2 that never had the most optimized drivers needed for android.
Sent from my HTC Sensation 4G using XDA Premium App

ibegriot said:
I've been having data drops too
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
Does yours just drop and come back by itself or have you had to also turn the radio and/or data off? I've had both.
Sent from my HTC Sensation 4G using XDA Premium App

Mine is doing the same thing but its nothing new as my mt4g does the same thing. Dissapointed .... I thought the mt4g did it because it had a diff Rom.
Sent from my HTC Sensation 4G using XDA Premium App

I think I know it since I know Android. Had it even worse on my Flyer yesterday - no net via 3G or Wifi though it showed signal. On my Sensation less than on Flyer and former Desire. Is it Android related?

I have had all kinds of data problems. I have been at home with it all weekend, I just assumed it was from the low signal strength in my house. I have been using wifi around the house just fine on it. My Sammy Vibrant did not have data problems at home.

Is rather have no signal than own a Samsung android phone. Lol.
Sent from my HTC Sensation 4G using XDA Premium App

pdxrealtor said:
Is rather have no signal than own a Samsung android phone. Lol.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Lol
Sent from my HTC Sensation 4G using XDA Premium App

I have had this problem for the past year (seriously) and I have yet to find a solution. The issue has spanned 3 different phones (Nexus One, MT4G, Sensation) and 2 different SIM cards. It was so bad last June I basically had no data whatsoever for 2 weeks. Even my girlfriend has had the issue across her MT3G Slide and my Nexus One when I moved onto the MT4G so I know it isnt a weird bug with my account. She is on a completely different account.
I live in the Phoenix metro area, and at that time they were installing HSPA+ so I attributed the problems to that. I called T-Mobile several times complaining and they transferred me to a special dept and had the towers near me investigated and they never found anything. Since I lived in the DC metro area before moving here a year ago, they thought that may be the problem and reset a bunch of stuff for my phone # and SIM card but that didnt do anything either. After about 2 months of dealing with T-Mobile, the problem improved a lot and was just an annoyance instead of a deal breaker as it previously was.
Ever since then, the problem still occurs, albeit less often, but still enough to annoy me.
Unfortunately I think this is either an android bug, HTC bug, or a T-Mobile problem.

I'm also having the same problem. Data on my hd2 was a lot more reliable. I even went to exchange for another sensation. Same problem occur.
Sent from my HTC Sensation 4G using XDA Premium App

I was experiencing this same issue, and I believe I have it fixed (at least in my case). First thing I did, was a full factory reset. Having been on WinMo 5-6.5, then transitioning to Android a year ago, the one thing that remained a constant after flashing new ROMs, was to do a factory reset. I've also read posts that indicate it is a good idea, as soon as you get a new phone, to open the box, insert the battery, then do a full factory reset.
I am not sure why this helps, but since doing that, I have only experienced this issue once. It also took care of a few other issues I was having (random FC's in the music app for example).
Another thing I did, that I think had the biggest effect, was to install JuiceDefender. When you boil it down, JuiceDefender essentially toggles your data connection On and Off many times throughout the day (it allows you to set up a whole host of triggers and controls, but I won't go into that) It is my belief that cycling the data connection on and off resets that connection, leading to a 'fresh start' if you will. After installing JuiceDefender, I have saved a ton of battery usage (my phone will last a day and half now, with pretty heavy usage), AND more importantly, I have not experienced the issue of my data randomly dropping.
I know there aren't any definitive answers in my post, but I hope this helps. YMMV obviously.

My Sensation and G2x both do this. My old G2 did this. I think it's just problems with "4G"
Sent from my LG-P999 using XDA Premium App

jonathan3579 said:
My Sensation and G2x both do this. My old G2 did this. I think it's just problems with "4G"
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
So from the looks of it, seems like tmobile has some 4g issues, because this spans multiple devices.
Sent from my HTC Sensation 4G using XDA Premium App

bryancruise said:
I've also read posts that indicate it is a good idea, as soon as you get a new phone, to open the box, insert the battery, then do a full factory reset.
Click to expand...
Click to collapse
I'm still a noob at this so I've got one question. Is a full factory reset where you go to settings->privacy->factory data reset? (I've got an Optimus M, so the menus may be different.) I just want to make sure because I plan to do a reset, install Juice Defender, and put in an 8GB class 6 card before I start doing anything. Anything else I should do at the start?

jggonzalez said:
I'm still a noob at this so I've got one question. Is a full factory reset where you go to settings->privacy->factory data reset? (I've got an Optimus M, so the menus may be different.) I just want to make sure because I plan to do a reset, install Juice Defender, and put in an 8GB class 6 card before I start doing anything. Anything else I should do at the start?
Click to expand...
Click to collapse
I believe this achieve the same result, but to be sure, the way I did it on this device was to power the phone down completely, hold the Volume Down button, then press the power button... this will present you with a menu on a White screen. Select Factory Reset, then press the power button. This will begin the factory reset process.

staulkor said:
I have had this problem for the past year (seriously) and I have yet to find a solution. The issue has spanned 3 different phones (Nexus One, MT4G, Sensation) and 2 different SIM cards. It was so bad last June I basically had no data whatsoever for 2 weeks. Even my girlfriend has had the issue across her MT3G Slide and my Nexus One when I moved onto the MT4G so I know it isnt a weird bug with my account. She is on a completely different account.
[...]
Unfortunately I think this is either an android bug, HTC bug, or a T-Mobile problem.
Click to expand...
Click to collapse
jonathan3579 said:
My Sensation and G2x both do this. My old G2 did this. I think it's just problems with "4G"
Click to expand...
Click to collapse
mike2518 said:
So from the looks of it, seems like tmobile has some 4g issues, because this spans multiple devices.
Click to expand...
Click to collapse
Yes to all of these.
T-Mobile is having some measure of growing pains with their 4G service and has not acknowledged it completely. A few of us have discovered that switching handset make and models does not help, as it is a service issue. From this thread:
Apollo-2 said:
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Click to expand...
Click to collapse
There are a few other posts/threads describing the same behaviour. You may see data going 'out', but no data 'in' (response) from the network, despite having full signal and '4G' status icon. Ideally there should be one T-mobile general thread for this, if it doesn't already exist.

Unfortunately it seems that every tmobile phone has this very annoying problem. The data is fast, just not that reliable. Must be a GSM thing because it doesnt happen on sprint and verizon phones i use. And its not a "4g" issue because all of the phones are on the same wcdma bands as thr "3g" ones, they simply have modems with increased throughput. I have had this problem since the G1

Help get the word out to T-mo
greengoldmello said:
Unfortunately it seems that every tmobile phone has this very annoying problem.
Click to expand...
Click to collapse
Yes, if you are already seeing the issue, it will likely persist across all phones for you. Exchanging/returning your handset will probably not mitigate it.
T-mobile reps are going to need a few descriptive keywords if you plan on calling in the problem. 'Slow internet', 'slow connection', 'slow phone' will not generate any flags in their system due to the sheer number of not so savvy callers reporting the same thing under non-ideal conditions (bad reception/area, out of service area, etc). Suggest something like 'non-responsive network', 'stuck data', or 'no incoming data' that will allow them to differentiate user error from network problem. Test it in different locations (with 3-4 bars of signal and '4G' icon in status bar) and use the Speedtest app to give them concrete numbers. 5-15 KB/s for example is a clear indication that something is amiss, as even 3G is much faster.
Edit: There are a few threads on T-mo's site describing the same thing.

Turning off the backup my settings under privacy seems to help (still an issue but better) on the store demo I have been playing with.
I notice the issue where websites will not even start to load and apps time out when connecting. The request appears to be sent from the phone but not getting a reply from the network.
My G2 does not have a problem in the same location.

Signal strength bad?

Anyone else think a radio update will fix this seems odd now it's full bars but just a second ago it was no bars or is Anyone else noticing this
Sent from my HTC VLE_U using XDA

No bars again on and off wtf
Sent from my HTC VLE_U using XDA

I went into the About section of the settings and then Network and watch it constantly switch from HSPA to UMTS and something else, but the TMO 4G icon remained at all times even though the signal strength indicator went from 1-4 bars.
Something is definitely messed up with this phone!

Yes many others including myself has the same issues. As suggested in other threads call up HTC to file a complaint so that they can escalate it to the tech department and push them to release an update for the radio. I even went on twitter to stick it to the man lol.
Sent from the (problematic?) One S.

yes, Its a bug in the radio, not a fault with the handset.. I too have it as well as 100's more users.. There have recently been some OTA updates released with a new radio which fixes this issue... So hang tight it will get better

azzledazzle said:
yes, Its a bug in the radio, not a fault with the handset.. I too have it as well as 100's more users.. There have recently been some OTA updates released with a new radio which fixes this issue... So hang tight it will get better
Click to expand...
Click to collapse
Some was saying that it didn't work for them and that the signal issue got worst after the OTA update. i'm really hoping that it's the radio. I went to the store to swap SIM to see if that would resolve it for me. so far.... still the same signal issue, unfortunately. I have two days left to return it and I'm really considering it, even if I have to eat the $50 fee..

Mine was doing that. But not no more. All I did was put it on WCDMA only haven't had that problem since
Sent from my HTC VLE_U using XDA

The above ^^ was suggested to me by HTC but didn't work.
I'm on my second One S with the same problem. HTC advised I exchange it. I did so and second one was the same. They then said they wanted the phone back in for investigation and repair. I'll now wait and see what they do with the phone, if anything. It's been sent back and the ball is in their court. I get really rubbish reception on the One S when there is a strong signal in my area. All that said the signal strength readout bounces about all over so something is amiss. I'll report back once I hear anything or I get the phone back.
I've not had the software update BTW.

rolliesandoval said:
Mine was doing that. But not no more. All I did was put it on WCDMA only haven't had that problem since
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I'm currently doing this and it seems to do a little better. I'm on my second handset and the issue is still there. TMobile employee with the One S are also having the same issue so. I'll wait to see if the software update fixes it. If not I will have to tell my phone insurance company to replace the one s with a comparable phone. Then I'll stick it to HTC lol. My last phone was a G2 and it was a solid phone that can still run with some of the big boys and reception was fantastic.
Sent from the One.

Nexus 5 cell reception issue?

Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app

dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.

No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app

fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.

waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma

dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.

dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?

AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time

Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal

dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.

dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.

Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception

BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed

We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.

My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??

Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.

king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.

Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x

Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app

After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.

[Q] Signal drop/No service

Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks

I've noticed it happens to me too.

Tony_YYZ said:
I've noticed it happens to me too.
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I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk

bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
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It's likely the radio software.

Tony_YYZ said:
It's likely the radio software.
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Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk

bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.

I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.

Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app

T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)

Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk

I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.

PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
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So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.

We're not alone. Supposedly Google is "aware" of the issue.

i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up

Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7

I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:

gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.

wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
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Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.

gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
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Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.

wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
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Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
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