Database Info

Nexus 5 cell reception issue?

Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app

dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.

No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app

fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.

waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma

dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.

dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?

AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time

Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal

dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.

dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.

Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception

BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed

We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.

My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??

Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.

king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.

Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x

Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app

After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.

Problems getting 4G LTE on Sprint Network

Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you

Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus

CRIME INC. said:
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
No, I haven't rooted. I am on the stock radio

gsteelx said:
No, I haven't rooted. I am on the stock radio
Click to expand...
Click to collapse
Sprint here too, but no issues. Do you have a SIM card installed? It is required to access LTE on sprint.
Sent from my Nexus 5 using Tapatalk

Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus

CRIME INC. said:
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah, I am on 4.4.2.
Wirefly is currently out of stock, otherwise they said they would replace it. I am going to keep checking back with them everyday to get a new one. Any suggestions in the mean time? Sprint tech support has been hit or miss. I have been told that there is tower problems from Baltimore to Southern Virginia, then another tech support agent tells me no problems at all!
I do not know what to believe anymore or what to do!

Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus

CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
First, thank you for your replies. I am not too up to date with rooting and such, so I apologize for that in advance.
The most I can get is LTE with 1 bar. That has been when I am driving around.
I can see the tower from my Condo, and according to their coverage maps, I should be getting "LTE Best" at home and work.
Thank you again.

CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
I switched from TMobile to Sprint (in-contract, so I had to pay to get out of TMobile) with the hopes of Sprint being better, but as of now, I have not seen that at all!

Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus

CRIME INC. said:
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Well I have every intention of still getting a new phone from Wirefly.
It was odd, did Wirefly send you the phone with the SIM (or whatever they call it ICCA?? card) inside of it already?
Any ETA on the rollout of that?

Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus

CRIME INC. said:
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah definitely.
Thank you for your help! It is much appreciated!

If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.

lafester said:
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
Click to expand...
Click to collapse
I can literally see the tower from my balcony at my condo.
Leary of doing anything to the phone because I am going to get a new one from Wirefly when they have them in stock.
Thanks for your input!

gsteelx said:
Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Click to expand...
Click to collapse
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.

cephaus said:
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
Click to expand...
Click to collapse
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?

gsteelx said:
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
Click to expand...
Click to collapse
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.

\
cephaus said:
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
Click to expand...
Click to collapse
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...

gsteelx said:
\
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
Click to expand...
Click to collapse
Anyone else having this by chance?

The radio SUCKS!

I'm sitting at home nice good HSPA+ Signal then all of a sudden it just drops the EDGE
my other phone (iPhone is still on HSPA+ no issues) great so I toggle airplane mode on and off boom still edge, so I reboot and boom STILL EDGE
After a while it reconnect to HSPA+ or until it picks up LTE
Does this happen to you? It seems the radio got even crappier with 4.4.2
Im fully stock 100% I have 2 Nexus 5 units in hand one is from T-Mobile one is from play store both experience the same problem
Does anyone know if this is software or hardware Antenna or qFE1100 and does this happen to you?
Video: https://www.youtube.com/watch?v=NLUqguZS1Q8

Never had this issue. Tried reflashing the old radio back?
This should be in q&a by the way
Sent from my Nexus 5 using Tapatalk

no issues here as well.

Both nexus 4 and 5 suffer from signal drops.
LG and Samsung made devices in general have weaker antennas than Motorola/Apple for example.
Sent from my Nexus 7 using XDA Premium 4 mobile app

My nexus is much better than my S3
Sent from my Nexus 5 using Tapatalk

markdapimp said:
I'm sitting at home nice good HSPA+ Signal then all of a sudden it just drops the EDGE
my other phone (iPhone is still on HSPA+ no issues) great so I toggle airplane mode on and off boom still edge, so I reboot and boom STILL EDGE
After a while it reconnect to HSPA+ or until it picks up LTE
Does this happen to you? It seems the radio got even crappier with 4.4.2
Im fully stock 100% I have 2 Nexus 5 units in hand one is from T-Mobile one is from play store both experience the same problem
Does anyone know if this is software or hardware Antenna or qFE1100 and does this happen to you?
Click to expand...
Click to collapse
Not the same issues but I have seen litle quirks with the latest modem. Flash the .15 modem.. I get the best results with it
I'm on sprint BTW so no hspa but with the .23,radio my phone is less eager to connect from 3g to lte unless I airplane mode it

This happens connected to your cel-fi?
Sent from my Nexus 5 using Tapatalk

wideasleep1 said:
This happens connected to your cel-fi?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes this happens with normal towers and my Cel-fi

markdapimp said:
I'm sitting at home nice good HSPA+ Signal then all of a sudden it just drops the EDGE
my other phone (iPhone is still on HSPA+ no issues) great so I toggle airplane mode on and off boom still edge, so I reboot and boom STILL EDGE
After a while it reconnect to HSPA+ or until it picks up LTE
Does this happen to you? It seems the radio got even crappier with 4.4.2
Im fully stock 100% I have 2 Nexus 5 units in hand one is from T-Mobile one is from play store both experience the same problem
Does anyone know if this is software or hardware Antenna or qFE1100 and does this happen to you?
Click to expand...
Click to collapse
Didn't you just post this exact thread yesterday? You said Google wanted you to get a new device, so do that first.

aooga said:
Didn't you just post this exact thread yesterday? You said Google wanted you to get a new device, so do that first.
Click to expand...
Click to collapse
Yes but it seems new or not they all have the issue I tested 5 of my friends with nexus 5's all of them report exact same issue
I also managed to catch my 2 units on video

Where i live i even have H+ indoors, couldn`t get that with a samsung or htc. So nothing wrong with the radio for me.

gee2012 said:
Where i live i even have H+ indoors, couldn`t get that with a samsung or htc. So nothing wrong with the radio for me.
Click to expand...
Click to collapse
The radio is great sometimes but there are these few certain time where it just craps out compared to other devices I caught this in video uploading now..

markdapimp said:
The radio is great sometimes but there are these few certain time where it just craps out compared to other devices I caught this in video uploading now..
Click to expand...
Click to collapse
Could it be bad coverage by the provider (blind spot)?

gee2012 said:
Could it be bad coverage by the provider (blind spot)?
Click to expand...
Click to collapse
Not at all I have an HTC One X Unlocked and a iPhone 5c and both seem to get the signal while the 2 nexus 5 sit with EDGE
5 of my friends also get edge

markdapimp said:
Not at all I have an HTC One X Unlocked and a iPhone 5c and both seem to get the signal while the 2 nexus 5 sit with EDGE
5 of my friends also get edge
Click to expand...
Click to collapse
Oke,does flashing another radio improve reception?

gee2012 said:
Oke,does flashing another radio improve reception?
Click to expand...
Click to collapse
Why would i flash back to 4.4. The Point is google ffffed up somewhere and I hope this gains momentum as right now Google does not see it as an issue and is blaming it on the carrier.

I think I'm having the same issue, my data has been bad(between .5mbps-1mbps) since I got this phone. First I thought it was the APN settings, then I thought maybe the towers, right now I'm thinking I might be throttled by at&t. I call them one person says yes, call again another person says no, wtf!
I came from a galaxy s 3 with no build problems, just slow updates. Damn I guess there's no winning with Android.
Sent from my Nexus 5 using XDA Premium 4 mobile app

markdapimp said:
Why would i flash back to 4.4. The Point is google ffffed up somewhere and I hope this gains momentum as right now Google does not see it as an issue and is blaming it on the carrier.
Click to expand...
Click to collapse
No i think you misunderstood me, i meant flashing only a different radio.modem and not an older rom.

markdapimp said:
Why would i flash back to 4.4. The Point is google ffffed up somewhere and I hope this gains momentum as right now Google does not see it as an issue and is blaming it on the carrier.
Click to expand...
Click to collapse
Not the point at all. Either you want a solution or you want to blame. This isn't an issue for the 3 N5's I administer so it sounds like a localised problem.
Sent from my Nexus 5 using Tapatalk

wideasleep1 said:
Not the point at all. Either you want a solution or you want to blame. This isn't an issue for the 3 N5's I administer so it sounds like a localised problem.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Take your Nexus 5's to an area where you don't get HSPA+ for example your basement then take it out and bring it to an area with HSPA+
Let it sit and see if it will switch to HSPA+ if not toggle airplane mode on then off then see if it will switch.

[Q] Sprint Note Edge Dropped signal?

Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..

I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app

Mrdoit1st said:
Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..
Click to expand...
Click to collapse
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.

jooniloh said:
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.
Click to expand...
Click to collapse
Yea I am in Atlanta too. I changed the sim card too and have the same problem.

Mrdoit1st said:
Yea I am in Atlanta too. I changed the sim card too and have the same problem.
Click to expand...
Click to collapse
Like I said, try the SIM in your old s5 if you still have it. If it works fine on there, it's probably a hardware problem with your note. Get it replaced.
---------- Post added at 04:53 PM ---------- Previous post was at 04:50 PM ----------
joedirt2346 said:
I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
Do you actually lose signal or does it just appear to be very weak? You cannot compare to an s3 as the edge runs on the Sprint Spark network. Spark works well with even one bar of signal in most places (I've gotten up to 5Mbps) and with full signal you can get 20Mbps +.

smh!!!
Ok i bought both the nexus 6 and note edge with sprint....got both in hand right now and neither phone will connect to the sprint network....after talking to tech support for a hr i was told to go to the store which im NOT doing bcuz the store reps have no clue and dont even have the phones in the store yet DUh sprint!.....so im assuming phones to new may have to wait weeks for minor software updates...... C'mon

I was having the same issue since I bought the device at the sprint store. I just kept removing and putting back the sim card till it finally stop. Anybody knows what this software update on my notifications brings?
Sent from my SM-N915P using XDA Free mobile app

Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app

joedirt2346 said:
Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
In many, more developed areas, spark will work fine even with 1 bar. In some areas though, you may get connectivity issues due to this. I believe you can call customer support and they can switch you over to LTE if you wish (this will also give you back the ability to use internet while on a call). At least the guy I talked to offered it.

me too
so I have had my Sprint Edge for one day. The signal fluxuates constantly and the data works maybe 20% of the time. Called sprint and working on a replacement as we speak. Went into the store and there was a repair tech there saying he has seen 5 other Edges with same issue and thinks its not the phone but the network profiles and that sprint will release and OTA to fix it. But am returning mine for exchange just to rule out hardware issues

I ended up getting hit with it again but after installing the software update no more signal issues. Funny thing though is I cant find any info on it and it seems I'm the only person who received it.
Sent from my SM-N915P using XDA Free mobile app
---------- Post added at 09:32 PM ---------- Previous post was at 09:23 PM ----------
I was on N915PVPU0ANJL initial release build but now I'm on N916PVPU1ANK1
Sent from my SM-N915P using XDA Free mobile app

It seems like i only have this problem at night. Theough the day everything ssems to work but with a low signal. I suspect sprint is doing something to the network late at night and thats why im having this problem.
Billy
Sent from my SM-N915P using XDA Free mobile app

had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.

icexige said:
had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.
Click to expand...
Click to collapse
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
Sent from my SM-N915P using XDA Free mobile app

RayTrue04 said:
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
How did you get the update?

icexige said:
How did you get the update?
Click to expand...
Click to collapse
Popped up on its own. My friend got the update too but he's still experiencing the signal loss so now I'm not sure what did it for me. The only thing else I recall doing is switching lte/cdma mode to automatic and turning on all the roaming options plus the roaming guards.
Sent from my SM-N915P using XDA Free mobile app

Just out of curiosity, has anyone tried ##72786#?

Same problem here day night random, Washington DC
Sent from my SM-N915P using Tapatalk
---------- Post added at 01:59 PM ---------- Previous post was at 01:59 PM ----------
What update came out
Sent from my SM-N915P using Tapatalk
---------- Post added at 02:00 PM ---------- Previous post was at 01:59 PM ----------
Am on NK1 already
Sent from my SM-N915P using Tapatalk

jooniloh said:
Just out of curiosity, has anyone tried ##72786#?
Click to expand...
Click to collapse
tried that on mine with customer service on the phone. Still having issue and am curentyl waiting on a replacement phone.

Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map).
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan

[Q] How Can I tell if I have spotty coverage or somethings wrong with my Nexus Radio?

I have a Nexus 5 which is on Sabermod but even stock I've noticed the bars will drop to 0 sporadically and it seems hit or miss. It's never been a major problem and I don't think I've ever dropped calls because of it, but I'm not sure if I occasionally recieve text on a delay or not. Anyone have a similar experience or know much about it?

Snow_fox said:
I have a Nexus 5 which is on Sabermod but even stock I've noticed the bars will drop to 0 sporadically and it seems hit or miss. It's never been a major problem and I don't think I've ever dropped calls because of it, but I'm not sure if I occasionally recieve text on a delay or not. Anyone have a similar experience or know much about it?
Click to expand...
Click to collapse
Maybe its a (temporary) provider issue in your area, did you try another providers simcard to see how reception is then? Or maybe you could try to flash another modem.

gee2012 said:
Maybe its a (temporary) provider issue in your area, did you try another providers simcard to see how reception is then? Or maybe you could try to flash another modem.
Click to expand...
Click to collapse
I only really have access to one sim card and I don't know long it has been going on since it hasn't been a problem. Eventually I just got curious enough to ask.

Try flashing a different modem.
Sent from my Nexus 5 using XDA Free mobile app