Hi, my Nexus 5 is rooted and was on cyanogenmod. That worked for over 2 months now.
But today it suddely shut down and started rebooting. I was able to rebbot it after 10 bootloops. Then it shutdown again half an hour later.
Now it is crashing at the bootloder "Google" logo and starts then rebooting. Sometimes it goes to the bootanimation. And when I try to access the bootloader it instantly selects boot system.
I think my power button is stuck, how can I fix it?
Can you rma the device? That would be your first option. If you can't take it to a cell repair shop. It shouldn't cost too much. Like US$35
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Can you rma the device? That would be your first option. If you can't take it to a cell repair shop. It shouldn't cost too much. Like US$35
Sent from my Nexus 5 using XDA Free mobile app
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I am gona try that, the device is turning 1 year nex month. But I can't remove the custom rom.
12alex21 said:
I am gona try that, the device is turning 1 year nex month. But I can't remove the custom rom.
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If you have warranty through Google they're pretty cool about unlocked bootloaders and custom roms if it's a hardware issue.
Sent from my Nexus 5 using XDA Free mobile app
I have this also, Sent my phone through LG for repair...
Will arrive there on Friday, Hopefully I'll get it soon
Related
Guys my phone was acting up. I tried to boot into recovery, and it wouldn't go. Splash screen came up and had recovery booting in upper left hand, than it just vibrated and kept doing just that. I pulled battery and put it back in and automatically vibrated. Now it just keeps doing that. I just wanted to clear cache and now it's doing this!
Every time I put my battery back in, it wants to automatically boot into recovery. But than just keeps vibrating.
EDIT: it booted into recovery and went back to its cycle. I think it has to do with my screwed up power button. Not sure what to do?!?
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
s1mpd1ddy said:
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
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How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Does the phone have to be less than a year old to take it into Verizon? Its older than a year. Is it worth trying to go into Verizon?
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Sent from my SCH-I535 using xda app-developers app
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I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
s1mpd1ddy said:
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
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Ohhhh. Yeah, I'm afraid to take my power button off.
I thought it was software at first. I clean flashed BoneStock and it went away. Then when I double pressed the button today it started happening again. I wanted to try flashing CleanRom but I can't even get into recovery.
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
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edfunkycold said:
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
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Oh ok thanks. What are the recommendations for dealing with the issue? I know the user above me took his actual button out. Anyway it could be covered? I'm about to go back to grad school and last thing I need is a defective phone.
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Take it to store they will repair it, in most cases it's covered.
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edfunkycold said:
Take it to store they will repair it, in most cases it's covered.
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Even if the phone is over a year old? If so I can try flashing back to stock.
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tu3218 said:
Even if the phone is over a year old? If so I can try flashing back to stock.
Sent from my SCH-I535 using xda app-developers app
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That I'm not 100% sure of but it is a defect with the device. Call them.
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edfunkycold said:
That I'm not 100% sure of but it is a defect with the device. Call them.
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Will do when I'm off. Thanks for the help. Will post back results.
EDIT: Well verizon can't do anything as I'm out of warranty and don't have insurance.
Sent from my SCH-I535 using xda app-developers app
guys i am in serious problem!
i'm unable to unlock my nexus and screen is blank black with a back light.
i am restarting the phone to access after every time the phone gets locked!
i'm fully on stock and nothing happened not even a faint fall or rough use. I wasn't using the phone from evening and this popped up..
initially i thought it was bricked but after restarting i'm able to access until the phone is locked..
please help ASAP
eshopper said:
guys i am in serious problem!
i'm unable to unlock my nexus and screen is blank black with a back light.
i am restarting the phone to access after every time the phone gets locked!
i'm fully on stock and nothing happened not even a faint fall or rough use. I wasn't using the phone from evening and this popped up..
initially i thought it was bricked but after restarting i'm able to access until the phone is locked..
please help ASAP
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Wrong thread mate..post a new one here: http://forum.xda-developers.com/google-nexus-5/help
wideasleep1 said:
Wrong thread mate..post a new one here: http://forum.xda-developers.com/google-nexus-5/help
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i did a factory reset and still the problem persist.. isn't it considered as a defect ??
It's clearly a software issue. Reflash might help.
Sent from my Nexus 5 using XDA Premium 4 mobile app
kealke said:
It's clearly a software issue. Reflash might help.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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i visited the service center today.. it was issue with hardware.. they replaced a flex board around the battery and the phone was normal again.. took 20mins max and no charges was levied as the phone was under warrenty..
thanks for all the help! :good:
Very strange, a hardware issue which temporarily disappears when you reboot. Oh well, luckily it's fixed now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
eshopper said:
i visited the service center today.. it was issue with hardware.. they replaced a flex board around the battery and the phone was normal again.. took 20mins max and no charges was levied as the phone was under warrenty..
thanks for all the help! :good:
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Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
wideasleep1 said:
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
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He's from India. But 20 mins is really sick!
wideasleep1 said:
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
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yes exactly.. i live in bangalore..
I had prepared for two days waiting
but he had few repairable handsets and components in hand ready and pulled out one and repaired to mine instantly..
Hye guys, my nexus 5 suddenly shut down and refuse to turn on just now. Weird part of this problem is when i connect it to power source, it turn on but bootloop forever. I have been tried few tricks that i found but those trick didnt work. I suspect that my battery is now gone bad but would be nice if you guys had similar situation and share it here to me or confirm which part i need to replace. Thanks
Sent from my MI 3W using XDA Free mobile app
feed3 said:
Hye guys, my nexus 5 suddenly shut down and refuse to turn on just now. Weird part of this problem is when i connect it to power source, it turn on but bootloop forever. I have been tried few tricks that i found but those trick didnt work. I suspect that my battery is now gone bad but would be nice if you guys had similar situation and share it here to me or confirm which part i need to replace. Thanks
Sent from my MI 3W using XDA Free mobile app
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It does sound like a bad battery to me. But just in case If you can connect to your PC with a cable I suggest you flash stock. That will definitely tell you that it's hardware.
At first, i thought the same too. I opened the back and took away the battery, it still the same.
When i tried to go into bootloader with cable attached to my PC or charger is plugged in, it shows the bootloader before self reboot almost instantly after that. It won't stay long enough to let me flash.
Is it completely broken? Motherboard or chips issue?
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feed3 said:
At first, i thought the same too. I opened the back and took away the battery, it still the same.
When i tried to go into bootloader with cable attached to my PC or charger is plugged in, it shows the bootloader before self reboot almost instantly after that. It won't stay long enough to let me flash.
Is it completely broken? Motherboard or chips issue?
Sent from my MI 3W using XDA Free mobile app
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If your phone is off the charger and you cant turn it on and if it is on charger you see the google logo appearing and disyppearing then your problem is a broken power switch.
I've had the same problem and had neither a dead battery nor power switch. I would leave it plugged in for a few hours, then try to get into boot loader mode. Clear cache via fastboot and reboot.
Tried that, but it won't stay in bootloader mode, it will restarted itself almost instantly and repeated like that forever.
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feed3 said:
Tried that, but it won't stay in bootloader mode, it will restarted itself almost instantly and repeated like that forever.
Sent from my MI 3W using XDA Free mobile app
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Then its a power button or battery issue.
What about if you unplug it as soon as the bootloader appears?
Sent from my Android L Nexus 5 via Tapatalk
Confirmed it's not a battery issue.
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When i unplugged it as soon as the bootloader screen appear, it will turned off itself and not able to turn it on no matter what i did (unless plug it back to power source).
Sent from my MI 3W using XDA Free mobile app
Why are you so sure it is not a Battery issue?
Maybe then a power switch problem. It may be sticky.
Have a command prompt window up and ready to send a new boot.IMG to your device. The second it hits BL mode try to flash it. See if it writes on the device.
I think this is recoverable.
SilkyJohnson said:
Have a command prompt window up and ready to send a new boot.IMG to your device. The second it hits BL mode try to flash it. See if it writes on the device.
I think this is recoverable.
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If it powers off while doing that then not a good idea.
Lethargy said:
If it powers off while doing that then not a good idea.
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If the phone is borked and needs an RMA, might be a last ditch effort. I'm comfortable doing something like that, but not all might. It would involve perfect timing.
SilkyJohnson said:
If the phone is borked and needs an RMA, might be a last ditch effort. I'm comfortable doing something like that, but not all might. It would involve perfect timing.
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Meh. Could try it but I doubt it'll do any good.
Thanks for all replies. Nothing i did (including all of suggestions here) can revive it. Trying to do RMA but the BL is unlocked.
I just tear it all apart (thats why I'm sure not a battery and power button issue) and already started selling all the parts. So sad to be one of the unfortunate N5 owner.
Sent from my MI 3W using XDA Free mobile app
https://www.youtube.com/watch?v=p5U7Z9Cv7dQ
Anyone else got this, I just sent my phone for LG RMA/Repair
Could either be,
1. Hardware problem (problem with the power button).
2. Software problem (ROM-related).
But since you already sent in your phone, you can't really confirm the problem. Had no problems with my N5 when it comes to this. But either way, a repaired version would fix you right up.
zephiK said:
Could either be,
1. Hardware problem (problem with the power button).
2. Software problem (ROM-related).
But since you already sent in your phone, you can't really confirm the problem. Had no problems with my N5 when it comes to this. But either way, a repaired version would fix you right up.
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I Already Factory resetted the phone and it was doing the same thing, it's 100% stock so I would say HW
Even in the bootloader if I scroll and tilt the phone slightly it would register it as a press.
markdapimp said:
I Already Factory resetted the phone and it was doing the same thing, it's 100% stock so I would say HW
Even in the bootloader if I scroll and tilt the phone slightly it would register it as a press.
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Then its for sure hardware. Nothing much you can do but wait for LG to send you a repaired n5.
Hope it comes back soon!
zephiK said:
Then its for sure hardware. Nothing much you can do but wait for LG to send you a repaired n5.
Hope it comes back soon!
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Or Google for free
Sent from my Nexus 5 using XDA Free mobile app
I have a problem in my brother's nexus 5
It resets when connecting the charger
Does not start when pressing the power button
Could start in recovery and it rebooted automatically
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xXghostXx313 said:
Or Google for free
Sent from my Nexus 5 using XDA Free mobile app
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Google is being hard headed, Saying they only RMA Google Play Purchased Nexus 5's
Any repair should be free, from the seller of the device. It is defective.
Not all of us are in the US nor did we all buy our phones from google.
Unfortunately corporations don't care anything to screw there customers out legit warranty claims
Sent from my Nexus 5 using Tapatalk
One hour ago when i take the phone from my bag, i noticed that my phone was power off. I supposed that the phone was low battery and i decided to put it in charge. But the phone not charge normal. the google screen appear and disappear in loop. If i detach the cable the phone doesn't start. If i turn on in bootloader mode the phone shut down after one second.
Sorry for my bad inglish. I'm desperate :banghead::banghead::banghead: please help me, the phone is rooted and with non stock ROM.
Sent from my LG-D802 using XDA Free mobile app
I had same situation on my Xperia S. I Installed ROM, and when I had low battery I rebooted phone. Everything stopped on Xperia Logo screen and my phone won;t turned on and then battery was empty. Firstly I Could not to do but when I was reading something on XDA I found out that I should charge some power on my phone, then Flash a clean rom. Try to charge your phone, then use Nexus Root Toolkit and pick option to Install stock ROM if your device is on bootlopp etc.
Or if you have installed TWRP for example try to install ROM again after charging
Sounds like another stuck power button.
I assume you hadn't done anything before hand? All was up and working fine etc
Sent via tapatalk from my cataclysm'd Lollipooop Nexus 5
Guys, i did't had nothing before this problem.. Without charging i've played a bit with back cover and now works. I decided ti restore when arrive at home and if i have this problem again , i will send ti warranty. Thanks for all. Peace
Sent from my LG-D802 using XDA Free mobile app
Do you have it in a case? If so the power button on the case could be continually pressing on the actual N5 button. Remove from the case, and test.
No, no Keys, now i have no problem. The Phone works great and i have flashed factory image
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