[Q] Nexus refuse to turn on - Nexus 5 Q&A, Help & Troubleshooting

Hye guys, my nexus 5 suddenly shut down and refuse to turn on just now. Weird part of this problem is when i connect it to power source, it turn on but bootloop forever. I have been tried few tricks that i found but those trick didnt work. I suspect that my battery is now gone bad but would be nice if you guys had similar situation and share it here to me or confirm which part i need to replace. Thanks
Sent from my MI 3W using XDA Free mobile app

feed3 said:
Hye guys, my nexus 5 suddenly shut down and refuse to turn on just now. Weird part of this problem is when i connect it to power source, it turn on but bootloop forever. I have been tried few tricks that i found but those trick didnt work. I suspect that my battery is now gone bad but would be nice if you guys had similar situation and share it here to me or confirm which part i need to replace. Thanks
Sent from my MI 3W using XDA Free mobile app
Click to expand...
Click to collapse
It does sound like a bad battery to me. But just in case If you can connect to your PC with a cable I suggest you flash stock. That will definitely tell you that it's hardware.

At first, i thought the same too. I opened the back and took away the battery, it still the same.
When i tried to go into bootloader with cable attached to my PC or charger is plugged in, it shows the bootloader before self reboot almost instantly after that. It won't stay long enough to let me flash.
Is it completely broken? Motherboard or chips issue?
Sent from my MI 3W using XDA Free mobile app

feed3 said:
At first, i thought the same too. I opened the back and took away the battery, it still the same.
When i tried to go into bootloader with cable attached to my PC or charger is plugged in, it shows the bootloader before self reboot almost instantly after that. It won't stay long enough to let me flash.
Is it completely broken? Motherboard or chips issue?
Sent from my MI 3W using XDA Free mobile app
Click to expand...
Click to collapse
If your phone is off the charger and you cant turn it on and if it is on charger you see the google logo appearing and disyppearing then your problem is a broken power switch.

I've had the same problem and had neither a dead battery nor power switch. I would leave it plugged in for a few hours, then try to get into boot loader mode. Clear cache via fastboot and reboot.

Tried that, but it won't stay in bootloader mode, it will restarted itself almost instantly and repeated like that forever.
Sent from my MI 3W using XDA Free mobile app

feed3 said:
Tried that, but it won't stay in bootloader mode, it will restarted itself almost instantly and repeated like that forever.
Sent from my MI 3W using XDA Free mobile app
Click to expand...
Click to collapse
Then its a power button or battery issue.

What about if you unplug it as soon as the bootloader appears?
Sent from my Android L Nexus 5 via Tapatalk

Confirmed it's not a battery issue.
Sent from my MI 3W using XDA Free mobile app

When i unplugged it as soon as the bootloader screen appear, it will turned off itself and not able to turn it on no matter what i did (unless plug it back to power source).
Sent from my MI 3W using XDA Free mobile app

Why are you so sure it is not a Battery issue?
Maybe then a power switch problem. It may be sticky.

Have a command prompt window up and ready to send a new boot.IMG to your device. The second it hits BL mode try to flash it. See if it writes on the device.
I think this is recoverable.

SilkyJohnson said:
Have a command prompt window up and ready to send a new boot.IMG to your device. The second it hits BL mode try to flash it. See if it writes on the device.
I think this is recoverable.
Click to expand...
Click to collapse
If it powers off while doing that then not a good idea.

Lethargy said:
If it powers off while doing that then not a good idea.
Click to expand...
Click to collapse
If the phone is borked and needs an RMA, might be a last ditch effort. I'm comfortable doing something like that, but not all might. It would involve perfect timing.

SilkyJohnson said:
If the phone is borked and needs an RMA, might be a last ditch effort. I'm comfortable doing something like that, but not all might. It would involve perfect timing.
Click to expand...
Click to collapse
Meh. Could try it but I doubt it'll do any good.

Thanks for all replies. Nothing i did (including all of suggestions here) can revive it. Trying to do RMA but the BL is unlocked.
I just tear it all apart (thats why I'm sure not a battery and power button issue) and already started selling all the parts. So sad to be one of the unfortunate N5 owner.
Sent from my MI 3W using XDA Free mobile app

Related

[Q] Phone Dead after Unlocking Bootloader

Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
rckeystone said:
Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
Click to expand...
Click to collapse
sounds like a 100% legit brick. Does it show up as a device when you plug it into a windows computer?
no it doesn't show up at all
rckeystone said:
no it doesn't show up at all
Click to expand...
Click to collapse
Did you pull the battery and let it sit for a little?
Sent from my SCH-I535 using Tapatalk 2
Yes but only for about 5 minutes or so. I can try longer if you think it might help.
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
It was over 80% charged at the time.
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
bc760 said:
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
I'm beginning to think I've got a real live or rather dead brick.
rckeystone said:
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
Click to expand...
Click to collapse
Just to make sure you read and followed all steps right? This one seemed crucial
**** IF YOU HAVE ANY PROGRAMS THAT SYNC WITH YOUR PHONE THEY NEED TO BE UNINSTALLED OR NOT RUNNING BECAUSE THEY CAN CAUSE BRICKS, Pdanet, easytether, droid explorer, kies, etc., etc., on down the line. I repeat if you have a program on your computer that syncs with your phone, it is NOT COOL TO HAVE THAT RUNNING! ****
Just trying to narrow down what the hell could cause the device not to power back up, also how long did you leave the device plugged before disconnecting or pulling the battery. Did oden stop responding or say anything other then rebooting ?
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 05:42 PM ---------- Previous post was at 05:40 PM ----------
Also you were already rooted correct?
Sent from my SCH-I535 using xda app-developers app
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
hope you arent bricked bro. but if you manage to get started up, use ez unlock for vzw sg3. its in the play store. make the whole process take literally one second.
meishkov said:
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
The actual flashing takes approximately a second.
Sent from my SCH-I535 using xda premium
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
egore93 said:
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
I had to run out quickly earlier to get a new sim for my Thunderbolt so I can have a phone to use in the meantime. The sim I had for it didn't work.
Some good suggestions. Thanks everyone. I'll have to ponder my options few as they are.
Vorfidus said:
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
Click to expand...
Click to collapse
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
rckeystone said:
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
Click to expand...
Click to collapse
They don't have to get it. Say you dropped it off a boat and you couldn't save it. They don't need it for insurance.
Sent from my SCH-I535 using Tapatalk 2
I had this happen on an HTC phone one-time. No joke, but to fix it, I think it ended up holding down power + volume down or up and then put the battery in. I tried a bunch of combinations like that until it booted. Same thing when taking the battery out. Does the red light show when the phone is plugged in?

Need help..phone won't boot up or recovery

Guys my phone was acting up. I tried to boot into recovery, and it wouldn't go. Splash screen came up and had recovery booting in upper left hand, than it just vibrated and kept doing just that. I pulled battery and put it back in and automatically vibrated. Now it just keeps doing that. I just wanted to clear cache and now it's doing this!
Every time I put my battery back in, it wants to automatically boot into recovery. But than just keeps vibrating.
EDIT: it booted into recovery and went back to its cycle. I think it has to do with my screwed up power button. Not sure what to do?!?
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
s1mpd1ddy said:
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Does the phone have to be less than a year old to take it into Verizon? Its older than a year. Is it worth trying to go into Verizon?
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
s1mpd1ddy said:
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
Click to expand...
Click to collapse
Ohhhh. Yeah, I'm afraid to take my power button off.
I thought it was software at first. I clean flashed BoneStock and it went away. Then when I double pressed the button today it started happening again. I wanted to try flashing CleanRom but I can't even get into recovery.
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
Sent from the future via Tapatalk 4
edfunkycold said:
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Oh ok thanks. What are the recommendations for dealing with the issue? I know the user above me took his actual button out. Anyway it could be covered? I'm about to go back to grad school and last thing I need is a defective phone.
Sent from my SCH-I535 using xda app-developers app
Take it to store they will repair it, in most cases it's covered.
Sent from the future via Tapatalk 4
edfunkycold said:
Take it to store they will repair it, in most cases it's covered.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Even if the phone is over a year old? If so I can try flashing back to stock.
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
Even if the phone is over a year old? If so I can try flashing back to stock.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
That I'm not 100% sure of but it is a defect with the device. Call them.
Sent from the future via Tapatalk 4
edfunkycold said:
That I'm not 100% sure of but it is a defect with the device. Call them.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Will do when I'm off. Thanks for the help. Will post back results.
EDIT: Well verizon can't do anything as I'm out of warranty and don't have insurance.
Sent from my SCH-I535 using xda app-developers app

Help! Phone in loop rebooting

Hi guys,
I need your help, once again. This afternoon my phone fell on the ground, not from a big height, but it did. As I picked it up it was still working, but I couldn't pick up a phone call I was receiving, so I switched it off. Since then, it's in constant reboot. I tried to pull the battery, but as soon as I put it back in, the loop starts again, without even pushing the power button.
Unfortunately, when I pulled the battery I realized some had craved in, from a previous spill. Not much at all, in fact I was surprised to see it there, but as a fact there was.
I tried to access recovery mod, but with no success.
Thoughts?
Get into download mode and go back to stock.
Could be a problem inside the phone. But you should try going into download mode and go back to stock by using the one click back to stock tool.
Sent from my SGH-T959V using XDA Premium 4 mobile app
MeteorStorm101 said:
Could be a problem inside the phone. But you should try going into download mode and go back to stock by using the one click back to stock tool.
Sent from my SGH-T959V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No success. As soon as I pop the battery in it starts the loop, so basically I have no time to press volume and then plug the cable in.
If I plug the cable, press volume, and then pop battery in, it goes into a different "battery loop", but still loop.
I can't believe it got damaged for three drops of water...
siddharta1979 said:
No success. As soon as I pop the battery in it starts the loop, so basically I have no time to press volume and then plug the cable in.
If I plug the cable, press volume, and then pop battery in, it goes into a different "battery loop", but still loop.
I can't believe it got damaged for three drops of water...
Click to expand...
Click to collapse
Try this different method to get into download mode.
Take everything out of the phone (microSD, Battery, and SIM card).
Then hold both volume button up and down and THEN connect it to the cable.
Keep holding the volume buttons and then put the battery in.
It may be hard so you should flip to the back side of the phone and do tht. By doing tht, it will automatically go into download mode.
If that doesnt work it could be a battery problem or the phone is broken :/
Sent from my SGH-T959V using XDA Premium 4 mobile app
MeteorStorm101 said:
Try this different method to get into download mode.
Take everything out of the phone (microSD, Battery, and SIM card).
Then hold both volume button up and down and THEN connect it to the cable.
Keep holding the volume buttons and then put the battery in.
It may be hard so you should flip to the back side of the phone and do tht. By doing tht, it will automatically go into download mode.
If that doesnt work it could be a battery problem or the phone is broken :/
Sent from my SGH-T959V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nothing, still goes to a sort of battery charging loop. Damn it...
Can you try to get into download mode without putting the battery in. Just hold the volume buttons and connect it to the cable and see if it goes to download mode. If it does then put battery in. Be careful.
Sent from my SGH-T959V using XDA Premium 4 mobile app
MeteorStorm101 said:
Can you try to get into download mode without putting the battery in. Just hold the volume buttons and connect it to the cable and see if it goes to download mode. If it does then put battery in. Be careful.
Sent from my SGH-T959V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No luck....
That sucks. :/ Download mode is the only way to fix these kinds of problems. I dont see why you wouldn't be able to get into there. Try looking in other forums to see if it can help you.
Sent from my SGH-T959V using XDA Premium 4 mobile app
MeteorStorm101 said:
That sucks. :/ Download mode is the only way to fix these kinds of problems. I dont see why you wouldn't be able to get into there. Try looking in other forums to see if it can help you.
Sent from my SGH-T959V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I can't believe it... I realize water is lethal to these devices, but that was not much water at all...
I guess I can start looking for a new one. Suggested phones? Nexus 4?
That phone seems nice. As long as you can afford it then it would be great. Just make sure it doesn't contact wit water. Even doe it my seem like tht is a great phone to chose phones arent made to be water proof at this point
Sent from my SGH-T959V using XDA Premium 4 mobile app
MeteorStorm101 said:
That phone seems nice. As long as you can afford it then it would be great. Just make sure it doesn't contact wit water. Even doe it my seem like tht is a great phone to chose phones arent made to be water proof at this point
Sent from my SGH-T959V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unfortunately I can't really afford it, but now it's hard to go back to a dumb phone. At the same time I'm pissed at how fragile these things are..
Sadly i have nothing to add to this except i have this exact same problem happening to me right now. Now This is the second phone ive ever rooted so you know I'm a newb their. So Can someone shoot me in the direction of stock tar files and what Odin to use.
I believe that is what i need to do yes?
use Odin to (IDK) inject root access with some other programs needed to use custom roms backups etc, also this is doe using a specific file as this is the part of the process where most phones are bricked?
So sorry but for those following this thread I have searched but IDK the best way to go as they change and i want the latest. As when i first rooted this phone I first tried Superoneclick as it was said to be so easy. Well SOC froze on step 3 i think and never finished once so i ended up doing it with Odin which is the way i did it with my SG3 (for some reason way easier to use maybe more devs??) So i am trying ti pimp my mothers phone LOL She is in her 60s but she knows what shes doing lol. Anyway she hated her phone and i told her all she had to do was root it and load a new ROM and your phone will look and act newer. (wanting to save mom money too) This is my situation.
If you read all that i am asking what Odin version i need or better where to get it. Same with the flash file. IDK if any ICS or JB rooted flash files are made or if its better to use stock 2.3.6 (i think) whichever way results in easiest upgrading and how it should be done. I thank you a lot. I am sorry for the thread hijack but i thought it would be better one post here instead another thread (i hope to have found it from you or on my own before that) like i said i search but i cant find i know its their i found it before so idk.
I do know to thank you again and sorry again for the hijack
Here
http://forum.xda-developers.com/showthread.php?p=12255848
Odin 1.7 is fine
Here is a list of Roms
http://forum.xda-developers.com/wiki/Samsung_Galaxy_S/SGH-T959V/List_of_ROMs
Sent from my Kindle Fire using xda premium
hutson23 said:
Here
http://forum.xda-developers.com/showthread.php?p=12255848
Odin 1.7 is fine
Here is a list of Roms
http://forum.xda-developers.com/wiki/Samsung_Galaxy_S/SGH-T959V/List_of_ROMs
Sent from my Kindle Fire using xda premium
Click to expand...
Click to collapse
Thanks for that information as long as your not hard bricked AFAIK this is the fix all if you have to start over.

My nexus five is crazy

One hour ago when i take the phone from my bag, i noticed that my phone was power off. I supposed that the phone was low battery and i decided to put it in charge. But the phone not charge normal. the google screen appear and disappear in loop. If i detach the cable the phone doesn't start. If i turn on in bootloader mode the phone shut down after one second.
Sorry for my bad inglish. I'm desperate :banghead::banghead::banghead: please help me, the phone is rooted and with non stock ROM.
Sent from my LG-D802 using XDA Free mobile app
I had same situation on my Xperia S. I Installed ROM, and when I had low battery I rebooted phone. Everything stopped on Xperia Logo screen and my phone won;t turned on and then battery was empty. Firstly I Could not to do but when I was reading something on XDA I found out that I should charge some power on my phone, then Flash a clean rom. Try to charge your phone, then use Nexus Root Toolkit and pick option to Install stock ROM if your device is on bootlopp etc.
Or if you have installed TWRP for example try to install ROM again after charging
Sounds like another stuck power button.
I assume you hadn't done anything before hand? All was up and working fine etc
Sent via tapatalk from my cataclysm'd Lollipooop Nexus 5
Guys, i did't had nothing before this problem.. Without charging i've played a bit with back cover and now works. I decided ti restore when arrive at home and if i have this problem again , i will send ti warranty. Thanks for all. Peace
Sent from my LG-D802 using XDA Free mobile app
Do you have it in a case? If so the power button on the case could be continually pressing on the actual N5 button. Remove from the case, and test.
No, no Keys, now i have no problem. The Phone works great and i have flashed factory image
Sent from my AOSP on lt03lte using XDA Free mobile app

Is this n5 broken?[solved]

Hi, my brother came home said taught his n5 doesn't work anymore. He told me that he put out his phone to look the watch and noticed that something went wrong. Look at the picture.
I tried to boot into recovery or fastboot. But till now can't boot into. But will try son again. A friend of him said it could be the Mainboard.
Is there any chance to fix this problem?
Best regard rico
Sent from my D6503 using XDA Free mobile app
How is the flex cable?
Just looking, but seems okay till now.
Ps it looks good, I just noticed that my win computer noticed the n5 as qhsusb_bulk device.
Also if I disconnected the battery than the display shows it normally. Maybe it is so because I reconnected the flex cable and the battery connector
Sent from my D6503 using XDA Free mobile app
dericky said:
Just looking, but seems okay till now.
Ps it looks good, I just noticed that my win computer noticed the n5 as qhsusb_bulk device.
Also if I disconnected the battery than the display shows it normally. Maybe it is so because I reconnected the flex cable and the battery connector
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
After an half hour the problem are there again :crying:
any other ideas?
dericky said:
After an half the problem are there again :crying:
any other ideas?
Click to expand...
Click to collapse
Typically the "qhsusb bulk" means hard brick
twolves14 said:
Typically the "qhsusb bulk" means hard brick
Click to expand...
Click to collapse
okay thanks a lot
i will sent it back to amazon, i hope they can fix it, it's still unser warrenty time.
But this is funny, this device lives sometimes on again and works for an half hour. then it get the creepy display

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