Is this n5 broken?[solved] - Nexus 5 Q&A, Help & Troubleshooting

Hi, my brother came home said taught his n5 doesn't work anymore. He told me that he put out his phone to look the watch and noticed that something went wrong. Look at the picture.
I tried to boot into recovery or fastboot. But till now can't boot into. But will try son again. A friend of him said it could be the Mainboard.
Is there any chance to fix this problem?
Best regard rico
Sent from my D6503 using XDA Free mobile app

How is the flex cable?

Just looking, but seems okay till now.
Ps it looks good, I just noticed that my win computer noticed the n5 as qhsusb_bulk device.
Also if I disconnected the battery than the display shows it normally. Maybe it is so because I reconnected the flex cable and the battery connector
Sent from my D6503 using XDA Free mobile app

dericky said:
Just looking, but seems okay till now.
Ps it looks good, I just noticed that my win computer noticed the n5 as qhsusb_bulk device.
Also if I disconnected the battery than the display shows it normally. Maybe it is so because I reconnected the flex cable and the battery connector
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
After an half hour the problem are there again :crying:
any other ideas?

dericky said:
After an half the problem are there again :crying:
any other ideas?
Click to expand...
Click to collapse
Typically the "qhsusb bulk" means hard brick

twolves14 said:
Typically the "qhsusb bulk" means hard brick
Click to expand...
Click to collapse
okay thanks a lot
i will sent it back to amazon, i hope they can fix it, it's still unser warrenty time.
But this is funny, this device lives sometimes on again and works for an half hour. then it get the creepy display

Related

[Q] Phone Dead after Unlocking Bootloader

Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
rckeystone said:
Using the program here http://forum.xda-developers.com/showthread.php?t=1835791
I tried to unlock my bootloader. Everything seemed to go fine until the program said the phone was rebooting.
The display went dark as if rebooting but never came back on. Since that moment I can't get the phone to power up at all. I can't get into recovery or download mode. The screen doesn't seem to even try to come on. The phone acts as if it has no battery installed even though the battery is there.
Anyone have any suggestions or do I have a legit brick?
Click to expand...
Click to collapse
sounds like a 100% legit brick. Does it show up as a device when you plug it into a windows computer?
no it doesn't show up at all
rckeystone said:
no it doesn't show up at all
Click to expand...
Click to collapse
Did you pull the battery and let it sit for a little?
Sent from my SCH-I535 using Tapatalk 2
Yes but only for about 5 minutes or so. I can try longer if you think it might help.
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
It was over 80% charged at the time.
bc760 said:
Did your phone have enough charge before you began everything?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
bc760 said:
That's pretty strange see if when you take your battery out of the phone if you can plug into the wall and boot.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
I'm beginning to think I've got a real live or rather dead brick.
rckeystone said:
Thanks everyone for the replies.
Yes I have tried it without the battery. Right now I'm letting it sit without any battery or power to it to allow all components to discharge. I'll try it again in a couple of minutes.
Click to expand...
Click to collapse
Just to make sure you read and followed all steps right? This one seemed crucial
**** IF YOU HAVE ANY PROGRAMS THAT SYNC WITH YOUR PHONE THEY NEED TO BE UNINSTALLED OR NOT RUNNING BECAUSE THEY CAN CAUSE BRICKS, Pdanet, easytether, droid explorer, kies, etc., etc., on down the line. I repeat if you have a program on your computer that syncs with your phone, it is NOT COOL TO HAVE THAT RUNNING! ****
Just trying to narrow down what the hell could cause the device not to power back up, also how long did you leave the device plugged before disconnecting or pulling the battery. Did oden stop responding or say anything other then rebooting ?
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 05:42 PM ---------- Previous post was at 05:40 PM ----------
Also you were already rooted correct?
Sent from my SCH-I535 using xda app-developers app
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
hope you arent bricked bro. but if you manage to get started up, use ez unlock for vzw sg3. its in the play store. make the whole process take literally one second.
meishkov said:
Could be a major detail that some might overlook. That'd for sure do it. I got rid of my OG few weeks ago n I'm still stock so I wouldn't know this, but doesn't the process only take like 10 seconds if that? The actual flashing that's taking place. So it'd have to be quite the odds to lose juice in the middle of flashing. But wouldn't it be charging if its plugged in usb? I hope that my man who posted this gets it powered back up. Would be a major bummer otherwise.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
The actual flashing takes approximately a second.
Sent from my SCH-I535 using xda premium
rckeystone said:
I'm beginning to think I've got a real live or rather dead brick.
Click to expand...
Click to collapse
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
egore93 said:
There is a company that JTAGS the phone its $60. You can YouTube it and all the info is there. Sorry to hear that this happened but there is hope!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
I had to run out quickly earlier to get a new sim for my Thunderbolt so I can have a phone to use in the meantime. The sim I had for it didn't work.
Some good suggestions. Thanks everyone. I'll have to ponder my options few as they are.
Vorfidus said:
Or instead of paying shipping plus not having a phone for a week or so, you could file an insurance claim... Haha. Last I checked Asurion was still giving new phones due to lack of refurbs.
Click to expand...
Click to collapse
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
rckeystone said:
Yeah but when Vzw gets it back do they then discover it was rooted and then charge me for breaking warranty? I've always wondered how much they could tell in a situation like this.
Click to expand...
Click to collapse
They don't have to get it. Say you dropped it off a boat and you couldn't save it. They don't need it for insurance.
Sent from my SCH-I535 using Tapatalk 2
I had this happen on an HTC phone one-time. No joke, but to fix it, I think it ended up holding down power + volume down or up and then put the battery in. I tried a bunch of combinations like that until it booted. Same thing when taking the battery out. Does the red light show when the phone is plugged in?

BRICKED!?

So this morning I installed SkyJellybean from seanzscreams. I've been using it all morning and into the afternoon. I've installed plenty of custom roms, i have CWM from skater and I've never had a problem... until now. I went on a walk with my girlfriend, phone in my pocket the entire time, when I got back I pulled my phone out and tried to unlock it. Nothing happened. I tried to reset it. Nothing. Pulled battery, tried to go into recovery, tried to go into download mode, absolutely NOTHING. My phone isn't responding whatsoever. Seems like a brick but before the walk the phone was working perfectly fine and now it's dead. I didn't do anything from the time I stopped using it to the time I got home. This makes no sense to me whatsoever. It doesn't even vibrate. What in God's name is going on here?
Tell me what you think.
No offense....but...dead battery?
maybe the battery is dead.
if that doesn't work try a jig USB_JIG
stoopendis said:
No offense....but...dead battery?
Click to expand...
Click to collapse
None taken. Thanks for the input. I'll check into that.
EDIT: It would be a fried battery, more like. Now to hit up all of my Android user friends for a compatible battery. If this works... I'll be mad.
-Graff- said:
None taken. Thanks for the input. I'll check into that.
EDIT: It would be a fried battery, more like. Now to hit up all of my Android user friends for a compatible battery. If this works... I'll be mad.
Click to expand...
Click to collapse
If you connect up the charger do you get the charging display?
Sent from my SAMSUNG-SGH-I727 using xda premium
Same here no charge display.
What next at&t model rooted installed cm and install pa noid android and gaps now nothing
Sent from my One X using xda app-developers app
stoopendis said:
If you connect up the charger do you get the charging display?
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Yeah absolutely nothing. I've kept it plugged in for quite some time now. Just in case. I'm thinking it's not the battery. I ended up calling AT&T and blamed KIES.
-Graff- said:
Yeah absolutely nothing. I've kept it plugged in for quite some time now. Just in case. I'm thinking it's not the battery. I ended up calling AT&T and blamed KIES.
Click to expand...
Click to collapse
Bummer. Too bad we can't find out what happened! Good luck man.!
Sent from my SAMSUNG-SGH-I727 using xda premium
if u usb connect to the pc and pull battery to boot in dl mode and *the pc doesnt recognize it at all* use samsug kies to manually install the device drivers on the computer and odin will should find ur phone. the phone will be blank probably but the green light will turn on in odin. i have bricked this thing bad. sometimes it takes 3-4 days of being dead with no battery in it before it will boot into dl mode.
stoopendis said:
Bummer. Too bad we can't find out what happened! Good luck man.!
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Thanks a lot. It certainly wasn't the battery. Your comments are nice but your avatar is ironic. lol

I think I have met my match with this g2x....

bought it knowing it was boot looping. i've fixed numerous ones in the past so i figured this one would be no different.
needless to say the volume down/power button yielded nothing. i got the android and open box but it still boot loops.
was going to try nvflash but my computer won't pick it up. and no, its not the computer or cable as its the same ones i've used 6 times before and they all found the phone fine!
also don't think its the charging port as it charges while off.
what are my others choices to revive it?
buuuuuuuump
This might sound stupid, but after reading your post it just came to me. It's probably completely unrelated, but have you tried a different battery?
Maybe try the freezer trick? I think nvflash is the best way to revive but if it's not talking then...well...
When you plug it in using the 3 button combo does anything show up on your device manager?
SefEXE said:
This might sound stupid, but after reading your post it just came to me. It's probably completely unrelated, but have you tried a different battery?
Click to expand...
Click to collapse
yeah tried that with my current battery. if i could just get the damn thing to be seen on my computer i'd be good. not sure why this one is giving me fits.
TwitchyEye said:
Maybe try the freezer trick? I think nvflash is the best way to revive but if it's not talking then...well...
When you plug it in using the 3 button combo does anything show up on your device manager?
Click to expand...
Click to collapse
nope. don't even get the pop up in the system tray. but sure as the world i can use the same computer and cable and hook mine up and it picks it right up.
While mines in the shop for a cracked screen due to a 4yr old... nuff said lol
Since its used try using compressed air and a tooth brush to clean the USB port. Some people have tried that on other phones when it seems like PC and cable are ruled out due to dirt causing a bad connection.
Or try
Remove battery
USB cable removed
Hold volume +/- *No power button* keep them pressed
Plug USB cable *s/w upgrade should show up*
If you get there NV flasher should work as per instructions on it.
Sent from my SGH-T959V using xda premium
fabricatedhero said:
While mines in the shop for a cracked screen due to a 4yr old... nuff said lol
Since its used try using compressed air and a tooth brush to clean the USB port. Some people have tried that on other phones when it seems like PC and cable are ruled out due to dirt causing a bad connection.
Or try
Remove battery
USB cable removed
Hold volume +/- *No power button* keep them pressed
Plug USB cable *s/w upgrade should show up*
If you get there NV flasher should work as per instructions on it.
Sent from my SGH-T959V using xda premium
Click to expand...
Click to collapse
yeah if i can just get the computer to see it im gravy!
i'll give the compressed air a whirl later today along with a cleaning of the usb. just weird that it picks up the usb while charging on a wall outlet
the only other thing i can think of that could be wrong is that one of the power buttons doesn't work. ergo the vol up/down wouldn't work.
blackbeasst said:
yeah if i can just get the computer to see it im gravy!
i'll give the compressed air a whirl later today along with a cleaning of the usb. just weird that it picks up the usb while charging on a wall outlet
the only other thing i can think of that could be wrong is that one of the power buttons doesn't work. ergo the vol up/down wouldn't work.
Click to expand...
Click to collapse
Mine wouldnt see it either it turn out to be alot of build up of dirt and cloth inside the charge port due to keeping it in my pocket all the time.. I cleaned it all out with a sewing needle.. the other thing that would happen was the charger would pop out easily if touched... worth a try. After cleaning it my computer picked up the phone immediately.
Sent from my SGH-I777 using xda premium
sadly, still nothing. although now my phone is minty fresh from the toothbrush
im still bumfuzzled why i can get to the open box and android via power/vol down, yet it doesn't work?
oh well. guess i'll cut my loses and ebay it!
i feel that im so close yet i can't put all the pieces together on it
Damn dude I was rooting for you! Have you opened it up and checked if someone was screwing around in there?
TwitchyEye said:
Damn dude I was rooting for you! Have you opened it up and checked if someone was screwing around in there?
Click to expand...
Click to collapse
yeah i took it all apart and nothing seemed amiss
The driver doesnt work because theres a hidden driver from tegra that deals with connecting to nvflash. Try searching up nvflash and how to, I think you download the hidden driver. I hope this helps cause i got the same experience as you do
Rocking with my Nexus 4 using xda app-developers app
xmagiicsx said:
The driver doesnt work because theres a hidden driver from tegra that deals with connecting to nvflash. Try searching up nvflash and how to, I think you download the hidden driver. I hope this helps cause i got the same experience as you do
Rocking with my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
thanks or the tip, but again im using the same computer with the same driver i have with the other 5 g2x's i've had and the computer recognized those. not to mention it sees my g2x when i plug it in. so i can't foresee this being a driver problem.
Theres another driver that recognizes on nvflash
Sent from my Nexus 4 using xda app-developers app
xmagiicsx said:
Theres another driver that recognizes on nvflash
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
got a link to said driver? of all the time i've spent here i've never heard of a hidden driver for nvflash
http://forum.xda-developers.com/showthread.php?t=1057849
I remember the driver is called apx driver that help you detect the nvflash. Follow the steps and you'll be fine.
Sent from my Nexus 4 using xda app-developers app
xmagiicsx said:
http://forum.xda-developers.com/showthread.php?t=1057849
I remember the driver is called apx driver that help you detect the nvflash. Follow the steps and you'll be fine.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
says i already have the latest version installed. guess i did that with one of the others i've fixed.
but alas, still nothing on this one particular phone.
oh well. thanks for the help. its going on ebay tonight for someone else to have better luck :laugh:
I was experiencing the same issues as you. The phone was a hit and miss. According to the Tmobile rep it could be a short circuit or a bad motherboard. Getting a warranty replacement sent. Best of luck!
blackbeasst said:
says i already have the latest version installed. guess i did that with one of the others i've fixed.
but alas, still nothing on this one particular phone.
oh well. thanks for the help. its going on ebay tonight for someone else to have better luck :laugh:
Click to expand...
Click to collapse

screen is blank black with a back light

guys i am in serious problem!
i'm unable to unlock my nexus and screen is blank black with a back light.
i am restarting the phone to access after every time the phone gets locked!
i'm fully on stock and nothing happened not even a faint fall or rough use. I wasn't using the phone from evening and this popped up..
initially i thought it was bricked but after restarting i'm able to access until the phone is locked..
please help ASAP
eshopper said:
guys i am in serious problem!
i'm unable to unlock my nexus and screen is blank black with a back light.
i am restarting the phone to access after every time the phone gets locked!
i'm fully on stock and nothing happened not even a faint fall or rough use. I wasn't using the phone from evening and this popped up..
initially i thought it was bricked but after restarting i'm able to access until the phone is locked..
please help ASAP
Click to expand...
Click to collapse
Wrong thread mate..post a new one here: http://forum.xda-developers.com/google-nexus-5/help
wideasleep1 said:
Wrong thread mate..post a new one here: http://forum.xda-developers.com/google-nexus-5/help
Click to expand...
Click to collapse
i did a factory reset and still the problem persist.. isn't it considered as a defect ??
It's clearly a software issue. Reflash might help.
Sent from my Nexus 5 using XDA Premium 4 mobile app
kealke said:
It's clearly a software issue. Reflash might help.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i visited the service center today.. it was issue with hardware.. they replaced a flex board around the battery and the phone was normal again.. took 20mins max and no charges was levied as the phone was under warrenty..
thanks for all the help! :good:
Very strange, a hardware issue which temporarily disappears when you reboot. Oh well, luckily it's fixed now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
eshopper said:
i visited the service center today.. it was issue with hardware.. they replaced a flex board around the battery and the phone was normal again.. took 20mins max and no charges was levied as the phone was under warrenty..
thanks for all the help! :good:
Click to expand...
Click to collapse
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
wideasleep1 said:
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
He's from India. But 20 mins is really sick!
wideasleep1 said:
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
yes exactly.. i live in bangalore..
I had prepared for two days waiting
but he had few repairable handsets and components in hand ready and pulled out one and repaired to mine instantly..

[Q] Nexus refuse to turn on

Hye guys, my nexus 5 suddenly shut down and refuse to turn on just now. Weird part of this problem is when i connect it to power source, it turn on but bootloop forever. I have been tried few tricks that i found but those trick didnt work. I suspect that my battery is now gone bad but would be nice if you guys had similar situation and share it here to me or confirm which part i need to replace. Thanks
Sent from my MI 3W using XDA Free mobile app
feed3 said:
Hye guys, my nexus 5 suddenly shut down and refuse to turn on just now. Weird part of this problem is when i connect it to power source, it turn on but bootloop forever. I have been tried few tricks that i found but those trick didnt work. I suspect that my battery is now gone bad but would be nice if you guys had similar situation and share it here to me or confirm which part i need to replace. Thanks
Sent from my MI 3W using XDA Free mobile app
Click to expand...
Click to collapse
It does sound like a bad battery to me. But just in case If you can connect to your PC with a cable I suggest you flash stock. That will definitely tell you that it's hardware.
At first, i thought the same too. I opened the back and took away the battery, it still the same.
When i tried to go into bootloader with cable attached to my PC or charger is plugged in, it shows the bootloader before self reboot almost instantly after that. It won't stay long enough to let me flash.
Is it completely broken? Motherboard or chips issue?
Sent from my MI 3W using XDA Free mobile app
feed3 said:
At first, i thought the same too. I opened the back and took away the battery, it still the same.
When i tried to go into bootloader with cable attached to my PC or charger is plugged in, it shows the bootloader before self reboot almost instantly after that. It won't stay long enough to let me flash.
Is it completely broken? Motherboard or chips issue?
Sent from my MI 3W using XDA Free mobile app
Click to expand...
Click to collapse
If your phone is off the charger and you cant turn it on and if it is on charger you see the google logo appearing and disyppearing then your problem is a broken power switch.
I've had the same problem and had neither a dead battery nor power switch. I would leave it plugged in for a few hours, then try to get into boot loader mode. Clear cache via fastboot and reboot.
Tried that, but it won't stay in bootloader mode, it will restarted itself almost instantly and repeated like that forever.
Sent from my MI 3W using XDA Free mobile app
feed3 said:
Tried that, but it won't stay in bootloader mode, it will restarted itself almost instantly and repeated like that forever.
Sent from my MI 3W using XDA Free mobile app
Click to expand...
Click to collapse
Then its a power button or battery issue.
What about if you unplug it as soon as the bootloader appears?
Sent from my Android L Nexus 5 via Tapatalk
Confirmed it's not a battery issue.
Sent from my MI 3W using XDA Free mobile app
When i unplugged it as soon as the bootloader screen appear, it will turned off itself and not able to turn it on no matter what i did (unless plug it back to power source).
Sent from my MI 3W using XDA Free mobile app
Why are you so sure it is not a Battery issue?
Maybe then a power switch problem. It may be sticky.
Have a command prompt window up and ready to send a new boot.IMG to your device. The second it hits BL mode try to flash it. See if it writes on the device.
I think this is recoverable.
SilkyJohnson said:
Have a command prompt window up and ready to send a new boot.IMG to your device. The second it hits BL mode try to flash it. See if it writes on the device.
I think this is recoverable.
Click to expand...
Click to collapse
If it powers off while doing that then not a good idea.
Lethargy said:
If it powers off while doing that then not a good idea.
Click to expand...
Click to collapse
If the phone is borked and needs an RMA, might be a last ditch effort. I'm comfortable doing something like that, but not all might. It would involve perfect timing.
SilkyJohnson said:
If the phone is borked and needs an RMA, might be a last ditch effort. I'm comfortable doing something like that, but not all might. It would involve perfect timing.
Click to expand...
Click to collapse
Meh. Could try it but I doubt it'll do any good.
Thanks for all replies. Nothing i did (including all of suggestions here) can revive it. Trying to do RMA but the BL is unlocked.
I just tear it all apart (thats why I'm sure not a battery and power button issue) and already started selling all the parts. So sad to be one of the unfortunate N5 owner.
Sent from my MI 3W using XDA Free mobile app

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