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Is anyone else having problems with voicemail setup on they captivates? Every time I try to check my voicemail I get a message about where the mailbox number, I enter my phone number and or says thee is no mailbox with that number. Also when my wife tries to call it just says that I'm not available and when I reject the call it does busy. Does any else have this issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
Go take it to the AT&T store or call them, they forgot to move your voicemail over to the new device. Same thing happened to me.
1) thats not the first time ATT's goofed a VM access #.
2) Consider having your VM swapped to Google Voice, and using it only for VM, you'll still get most of the features plus text conversion and recording via the Voice app and website.
Use Google Voice instead. It is so much better anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
You do not have the proper phone number for your voicemail. This happens to me when I transfer phones around since I always forget to put the proper number on my sim card
dirtblade said:
Use Google Voice instead. It is so much better anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Worthless post here
Sent from my GT-I9000 using XDA App
If you came from a device with visual voicemail, you'll have to call customer care to get it switched back to basic voicemail.
Well, that, or use Google Voice.
I'm in such a pickle. I seem to have lost my voicemail all together on the Virtuous Unity Rom for the MT4GS. Please somebody help me out. I can't retrieve or leave voicemails on this phone anymore and I don't know why, I also lost the ability to record and set a personal greeting on my voicemail system.... Does anybody know why this might be?
Sent from my myTouch_4G_Slide using xda premium
by default, on tmo, if you call yourself from your phone, it will let you log in to your voicemail. i had that issue when i went to cm7 on my 3gslide
I tried calling my phone from a different phone to leave a voicemail. I get the automated reordering saying that I'm unavailable. Then I try leaving a message and nothing. I literally lost my voicemail service..... Help please
Sent from my myTouch_4G_Slide using xda premium
Have you tried calling Tmobile? Maybe they can reset your voicemail acct. on their end?
Otherwise maybe make a nandroid and flash a different ROM, and see if it works there?
Have you been using the regular Tmo voicemail service, and have you checked your voicemail settings? A quick solution could also be to install Google Voice or Youmail, and let that set up and handle your voicemail for now. One time I set up Google Voice and then wanted to go back to my carrier's voicemail, and I was in kind of a gray area until I went to G Voice on my computer and deleted my phone number there.
Anyway, just throwing out some ideas, I hope it helps you some.
Call your number, hit star, password prompt. If you don't remember psw, restore a nandroid, call from your phone, change psw, profit. Make a nandroid b4 u restore one. Tmobile resets it.
Sent from my RubiX CubeD DeCaf MT4GS using Tapatalk
So I got my wife a new HTC One S to replace her HD2 which she had cracked the screen (Worked fine, but good excuse to get a look at a new phone). Everything set up fine, and is working well, but I can't seem to set up Google Voice for VM. Visual VM works (from TMO) but I use and love Google voice on my phone, as it sends you texts with the transcribed message.
If anyone can shed some light on this, every time I change it from my carrier to Google voice on the settings menu (Settings | Calls I think) it gives me an error and stays set to my carrier. Anyone have any ideas.
I have not rooted this phone yet, and as it is the wife's wasn't planning on it, but would like to get Google voice working for voicemail if at all possible. \
Any thoughts/ideas?? I am hoping someone here may know a work around or fix for this...
I also have the same problem. Normally I'd just install a new ROM without the bloatware, but it doesn't appear any are all that stable yet. Will rooting the phone allow you to uninstall stuff like TMobile's apps without having to put on a new ROM?
Anyway, I'm also curious about using Google's Voice.
It is the only issue I have left. I have been doing some research, calling t-mobile and turning off their VM may fix it, but I haven't had to do that on any other phone, so it is my last resort. Hoping someone else here has solved this, or done what I suggested, and validated it as a fix. If all else fails, by the end of the weekend, I will try that approach. Just seems odd that it is locked.
I have also tried *004*[google number here]# with an mmi code error, and **004*[google number here]# which did register, but then reverted just as quickly, when I went to settings|calls to review [I saw it show Google voicemail, only to change instantly back to My carrier]
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
Jason Syn said:
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
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To avoid issues, I want to avoid rooting. It's the Wife's phone, and if I do anything to it, and she has a problem, I get blamed, even though we all know rooting isn't necessarily bad, and if she has a problem, it is probably the user, not the phone At the end of the day, I will root it if that is the only way to fix this, but I would think a Google phone should support GV out of the box, especially such an integrated feature within ICS. There must be some solution... although it is increasingly looking like I will have to call t-mobile, and remove Visual VM, to get GV to work... Just hoping to avoid that if possible too, as stated before, never had to do that, and always like a backup...
Hoping someone else has solved this and can share their solution. And before anyone asks, it is not a pre-paid plan, which I know has issues...
Found this on another forum, not sure if I can post the link, and it is too late for me to give it a try, but here is the other post, for anyone who wants to give it a shot. Having posted this, there still must be a way to do this without calling t-mobile...
So here's the scoop. Apparently, HTC has disabled the ability to change the voicemail carrier from the device itself. Probably some ploy to get users to use some other service or app. F That. I buy Android phones for a REASON. Anyways...
Here's the fix. Call T-Mobile support. Explain that you need to have the number changed on THEIR end. Just read them the Google Voice number over the phone and have them test it. And voilĂ ! Hope this helps!
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Changing it on the phone didn't work right away for me but it did work a day or two later when I tried it again.
The *004* code worked for me, but you have to be off wifi calling to use it.
Sent from my HTC VLE_U using XDA
My phone says that I am still using my carrier's VM service, but so far, GV has been doing its work.
Called TMobile, they hard coded the number in on there end, all is now good.
Sent from my Transformer Prime TF201 using xda premium
nygmam said:
Called TMobile, they hard coded the number in on there end, all is now good.
Sent from my Transformer Prime TF201 using xda premium
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Which number did you ask them to hardcode? and in place of what?
Thnx
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
Sent from my HTC VLE_U using XDA
KT said:
Which number did you ask them to hardcode? and in place of what?
Thnx
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I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
nygmam said:
I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
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Thanks.. Will try and see what happens
jmacdonald19 said:
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
Sent from my HTC VLE_U using XDA
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Worked for me thanks
Sent from my PYRAMID using xda premium
jmcdonald58 said:
Worked for me thanks
Sent from my PYRAMID using xda premium
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Thanks for the thread got my gfs GV working thru GV Web page
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jmcdonald58 said:
Thanks for the thread got my gfs GV working thru GV Web page
Sent from my PYRAMID using xda premium
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How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
That's when you have to call T-Mobile and have them hard code your GV number
Sent from my CM9 HTC HD2 using xda premium
KT said:
How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
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It still shows my carrier as the voice mail carrier but I am getting them through GV will check today when I get home but it was working both recorded messages and text
I used their online chat and the rep switched my conditional forwarding to my GV number. Phone still says My Carrier, and it actually worked fine before, but did it just on principal...locking this down just to get a few more bucks from their own crap VV app is just wrong.
Thanks to Note_E for posting this in the vivid forum, Figured I would bring it here for easier access for newer members, etc
This is the last release of the ATT visual voicemail app before it was taken of the android market. I don't think it will be supported any longer by ATT as they are trying to push the new ATT Messages app. This version is 2.1.112. This is not the ATT messages app that bundles everything together this is soley visual voicemail.
To install:
1. Download the apk (bottom of post) to your phone storage in a place you will remember.
2. Make sure you have unknown sources checked in settings/security on your phone
3. Uninstall any old version of ATT voicemail you may have on the phone. ( if you dont you may get a signature error)
4. use esfile explorer or whatever file explorer you prefer to navigate to the apk and install it.
5. Before you open it the first time make sure you turn wifi off it seems this app doesnt like wifi so its easier to set up over your mobile data connection. Once you set it up you can turn wifi back on and you should be good to go.
* Another option for install advanced users only - You can also place the APK in your data/app folder set permissions to rw-r-r then reboot the phone. This way you shouldn't have to go through the installation process.
NOTE: You must have visual voicemail on your account for this app to work. If you installed ATT messages and want to revert back to just visual voicemail with this app a call to ATT customer service to reset things may be necessary.
If this helped hit the thanks button!
Download here:
Download
MD5: fd0a065aad73c095346ab727d49efe76
Thank you for sharing!
Thanks! just installed it..went perfectly...I am hoping this version solves the won't get messages while connected to wifi bug of the older version.
Edit: Just tried it and this version will pull messages over wifi, but there is a considerable delay 3-5 minutes. Hopefully this improves after 5/28
geekdadof3 said:
Thanks! just installed it..went perfectly...I am hoping this version solves the won't get messages while connected to wifi bug of the older version.
Edit: Just tried it and this version will pull messages over wifi, but there is a considerable delay 3-5 minutes. Hopefully this improves after 5/28
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Yea I don't know what ATT was thinking making us use data for most of their apps instead of WiFi, wouldn't be an issue if we still had unlimited lol.
Sent from my HTC One X using xda premium
There is definitely a slight delay but at least we are not getting charged the monthly fee for using AT&T messages along with the headache that comes with that app.
Artimus009 said:
There is definitely a slight delay but at least we are not getting charged the monthly fee for using AT&T messages along with the headache that comes with that app.
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I like this better the ATT messages, that app also uses your data up if you have a 4g or 4g LTE phone. It syncs everything to the cloud so you would eat up your data plan fast if you use your phone a lot! They said they were working to fix that on ATT messages but I don't think they have yet. Voice mail is all I need Go sms even the stock app for messaging is sufficient for me.
Sent from my HTC One X using xda premium
I have a grandfathered "unlimited" data plan. In four days I hit 3 1/2 gigs....that app along with movie streaming sucked all of that up. I'm happy with this apk.
Keep on getting connection problem and error code MMI. please helpppp thanks. I already call ATT to reset my voicemail and make sure that Visual voicemail is their.
thomas101 said:
Keep on getting connection problem and error code MMI. please helpppp thanks. I already call ATT to reset my voicemail and make sure that Visual voicemail is their.
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The app installed sucessfully? Your just getting issues when you open it up? First I would try uninstalling the app reboot the phone and re install it. That should fix connect issues. Also remember turn WiFi off the first time you open it and set it up via your data connection.
Sent from my HTC One X using xda premium
1. I uninstall then restarted
2. reinstall the visual voice
3. Turn off WIFI
4. Start the visual voicemail ask me to call voice
5. I call voicemail enter the password Still having the same problem invalid MMI Code.
Don't know what is worng with my phone.
Wierd it may be a phone or account issue, I would try calling customer support again.
Sent from my HTC One X using xda premium
Installed on mine and it worked perfectly. Before installing this I had my sim inside my 4S and VVM was working fine as well.
Do you need Root for this app, because I like VVM but don't want AT&T message app?
Root is not needed for this to work.
Sent from my HTC One X using xda premium
Can't find the thank you button (fairly new member here), but thank you. Had to call AT&T to get AT&T messages removed, but worked flawlessly.
---------- Post added at 08:09 PM ---------- Previous post was at 08:00 PM ----------
nvm, found the thank you button
Thank you so much. It's working flawlessly on my HOX.
FYI I had to call At&t 3 times to cancel the At&t Messages voicemail. My advice to you guys -if it didn't work with you- is to call At&t and talk with the technical support not the voicemail rep. and tell them that you want to cancel the At&t Messages and have the visual voicemail feature back. I had to explain these things to the stupid rep. till she transferred me to the tech. support guy who did it immediately.
prof.philia said:
Thank you so much. It's working flawlessly on my HOX.
FYI I had to call At&t 3 times to cancel the At&t Messages voicemail. My advice to you guys -if it didn't work with you- is to call At&t and talk with the technical support not the voicemail rep. and tell them that you want to cancel the At&t Messages and have the visual voicemail feature back. I had to explain these things to the stupid rep. till she transferred me to the tech. support guy who did it immediately.
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Yea it seems this is the problem with most people when they have issues. Technical support you would think should be able to fix it faster than that. Glad it works!
Sent from my HTC One X using xda premium
So I tried and they said they fixed it but they didn't damn them I don't wanna call em again
Worked perfectly...thanks so much..
Sent from my HTC One X using xda premium
your welcome!
How can I get Google voice to work on the Skyrocket? I really dont like VVM. I have used Google voice for my VM for quite some time and would really like to keep on doing it. Any ideas?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Are you getting the "forwarding number change failed" error?
Going to google.com/voice and clicking Activate Google Voicemail button on the number that you want to forward your voicemail to worked for me.
I will try that thank you
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I am now getting
Error
Forwarding number change failed
any ideas
joeclark said:
I am now getting
Error
Forwarding number change failed
any ideas
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I always get that with any ROM I flash.
But Google Voice still works everytime.
Test it out and see.
Thank you, looks like your right! It is working!
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Any way to get gvoice to show up in the phone app on cm9? I tried setting it up but have yet to have a voicemail show up.
Sent from my SAMSUNG-SGH-I727 using xda premium
Just set up ur google voicemail number then go into settings and check the box that says voicemail display and u should have it appear in ur contacts .. u have to be on ics btw (correct me if im wrong)
Sent from my Galaxy Nexus using xda premium
Rather than trying to switch the voice mail access number from 'My Carrier' to 'Google Voice' (which fails every time), just change the voice mail access number of the 'My Carrier' option to your Google Voice number, and then manually change the 3 forwarding options to your GV number also. Long press '1' will now access GV VM, and unanswered calls will roll to GV VM.
The easiest thing is do the normal steps, when it tells you it fails do not hit OK or Cancel. Just hold power and restart the phone. When you boot back Google voice will be properly selected and it will work correctly.
Sent from my SAMSUNG-SGH-I727 using xda premium
activate phone has worked for me every time
edgex said:
The easiest thing is do the normal steps, when it tells you it fails do not hit OK or Cancel. Just hold power and restart the phone. When you boot back Google voice will be properly selected and it will work correctly.
Sent from my SAMSUNG-SGH-I727 using xda premium
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I hit the back button instead of rebooting when it says "failed", and that worked for me.
Sent from my GT-P7510 using xda premium
AT&T has a new thing called AT&T Messages.
Once you install and go through the steps, it migrates your voicemail from VVM to the new format.
In the new format, it will both transcribe right to the phone and make the recording playing from the phone(in case the transcribe didn't work too well - depends on the caller and how noisy it is)
I installed it just for that, and use SMSpro for regular texting.
The other "benefit" is that it will enable you to text from a pc via the online messaging system(and it backs up your texts in the cloud) - handy if you ever forget your phone at home and need to send a text.
I know google voice does soemthing similar, but might be worth a shot.