So I got my wife a new HTC One S to replace her HD2 which she had cracked the screen (Worked fine, but good excuse to get a look at a new phone). Everything set up fine, and is working well, but I can't seem to set up Google Voice for VM. Visual VM works (from TMO) but I use and love Google voice on my phone, as it sends you texts with the transcribed message.
If anyone can shed some light on this, every time I change it from my carrier to Google voice on the settings menu (Settings | Calls I think) it gives me an error and stays set to my carrier. Anyone have any ideas.
I have not rooted this phone yet, and as it is the wife's wasn't planning on it, but would like to get Google voice working for voicemail if at all possible. \
Any thoughts/ideas?? I am hoping someone here may know a work around or fix for this...
I also have the same problem. Normally I'd just install a new ROM without the bloatware, but it doesn't appear any are all that stable yet. Will rooting the phone allow you to uninstall stuff like TMobile's apps without having to put on a new ROM?
Anyway, I'm also curious about using Google's Voice.
It is the only issue I have left. I have been doing some research, calling t-mobile and turning off their VM may fix it, but I haven't had to do that on any other phone, so it is my last resort. Hoping someone else here has solved this, or done what I suggested, and validated it as a fix. If all else fails, by the end of the weekend, I will try that approach. Just seems odd that it is locked.
I have also tried *004*[google number here]# with an mmi code error, and **004*[google number here]# which did register, but then reverted just as quickly, when I went to settings|calls to review [I saw it show Google voicemail, only to change instantly back to My carrier]
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
Jason Syn said:
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
Click to expand...
Click to collapse
To avoid issues, I want to avoid rooting. It's the Wife's phone, and if I do anything to it, and she has a problem, I get blamed, even though we all know rooting isn't necessarily bad, and if she has a problem, it is probably the user, not the phone At the end of the day, I will root it if that is the only way to fix this, but I would think a Google phone should support GV out of the box, especially such an integrated feature within ICS. There must be some solution... although it is increasingly looking like I will have to call t-mobile, and remove Visual VM, to get GV to work... Just hoping to avoid that if possible too, as stated before, never had to do that, and always like a backup...
Hoping someone else has solved this and can share their solution. And before anyone asks, it is not a pre-paid plan, which I know has issues...
Found this on another forum, not sure if I can post the link, and it is too late for me to give it a try, but here is the other post, for anyone who wants to give it a shot. Having posted this, there still must be a way to do this without calling t-mobile...
So here's the scoop. Apparently, HTC has disabled the ability to change the voicemail carrier from the device itself. Probably some ploy to get users to use some other service or app. F That. I buy Android phones for a REASON. Anyways...
Here's the fix. Call T-Mobile support. Explain that you need to have the number changed on THEIR end. Just read them the Google Voice number over the phone and have them test it. And voilà! Hope this helps!
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Changing it on the phone didn't work right away for me but it did work a day or two later when I tried it again.
The *004* code worked for me, but you have to be off wifi calling to use it.
Sent from my HTC VLE_U using XDA
My phone says that I am still using my carrier's VM service, but so far, GV has been doing its work.
Called TMobile, they hard coded the number in on there end, all is now good.
Sent from my Transformer Prime TF201 using xda premium
nygmam said:
Called TMobile, they hard coded the number in on there end, all is now good.
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
Which number did you ask them to hardcode? and in place of what?
Thnx
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
Sent from my HTC VLE_U using XDA
KT said:
Which number did you ask them to hardcode? and in place of what?
Thnx
Click to expand...
Click to collapse
I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
nygmam said:
I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
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Click to collapse
Thanks.. Will try and see what happens
jmacdonald19 said:
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
Sent from my HTC VLE_U using XDA
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Click to collapse
Worked for me thanks
Sent from my PYRAMID using xda premium
jmcdonald58 said:
Worked for me thanks
Sent from my PYRAMID using xda premium
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Click to collapse
Thanks for the thread got my gfs GV working thru GV Web page
Sent from my PYRAMID using xda premium
jmcdonald58 said:
Thanks for the thread got my gfs GV working thru GV Web page
Sent from my PYRAMID using xda premium
Click to expand...
Click to collapse
How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
That's when you have to call T-Mobile and have them hard code your GV number
Sent from my CM9 HTC HD2 using xda premium
KT said:
How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
Click to expand...
Click to collapse
It still shows my carrier as the voice mail carrier but I am getting them through GV will check today when I get home but it was working both recorded messages and text
I used their online chat and the rep switched my conditional forwarding to my GV number. Phone still says My Carrier, and it actually worked fine before, but did it just on principal...locking this down just to get a few more bucks from their own crap VV app is just wrong.
Related
Is anyone else having problems with voicemail setup on they captivates? Every time I try to check my voicemail I get a message about where the mailbox number, I enter my phone number and or says thee is no mailbox with that number. Also when my wife tries to call it just says that I'm not available and when I reject the call it does busy. Does any else have this issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
Go take it to the AT&T store or call them, they forgot to move your voicemail over to the new device. Same thing happened to me.
1) thats not the first time ATT's goofed a VM access #.
2) Consider having your VM swapped to Google Voice, and using it only for VM, you'll still get most of the features plus text conversion and recording via the Voice app and website.
Use Google Voice instead. It is so much better anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
You do not have the proper phone number for your voicemail. This happens to me when I transfer phones around since I always forget to put the proper number on my sim card
dirtblade said:
Use Google Voice instead. It is so much better anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Worthless post here
Sent from my GT-I9000 using XDA App
If you came from a device with visual voicemail, you'll have to call customer care to get it switched back to basic voicemail.
Well, that, or use Google Voice.
Just a heads up. When I upgraded to cm6 or Froyo 2.2 my Aria lost its ability to dial voice mail by pressing # 1. I had to call att customer service to get my special number and enter it under the call settings. No big deal but if you write it down ahead of time it will save you a phone call. BTW, I confessed to the att customer service person that I had upgraded to 2.2. Actually she kinda hinted that she knew what was up. I then asked here about any other issues and she said that this was the only one that they have been hearing about.
Also, if you are using vonage you will not be able to listen to your voice mails on the phone. For some reason the .wav file format is not supported properly on 2.2.
You can also enter your own phone number, and that works too
Sent from my HTC Liberty using XDA App
anika200 said:
Just a heads up. When I upgraded to cm6 or Froyo 2.2 my Aria lost its ability to dial voice mail by pressing # 1. I had to call att customer service to get my special number and enter it under the call settings. No big deal but if you write it down ahead of time it will save you a phone call. BTW, I confessed to the att customer service person that I had upgraded to 2.2. Actually she kinda hinted that she knew what was up. I then asked here about any other issues and she said that this was the only one that they have been hearing about.
Also, if you are using vonage you will not be able to listen to your voice mails on the phone. For some reason the .wav file format is not supported properly on 2.2.
Click to expand...
Click to collapse
Just a heads up this is going to be moved really quick, and I would also suggest using Google voice instead
Sent from my Liberty using XDA App
aheh wrong topic, sorry. I was wondering if Google voice would work good. I will try it out.
Sent from my Liberty using XDA App
You can also enter your own phone number, and that works too
Click to expand...
Click to collapse
In using that method do you need to enter a password?
anika200 said:
aheh wrong topic, sorry. I was wondering if Google voice would work good. I will try it out.
Sent from my Liberty using XDA App
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Click to collapse
i like it alot, its simple to use because it is a visual voice mail and it also takes advantage of the voice to text so you can read your voicemails instead
this item will also prevent using TiKL over a mobile connection until you enter your phone number... which i did manually, and then all was well...
anika200 said:
In using that method do you need to enter a password?
Click to expand...
Click to collapse
I didn't have to.
After installing 2.2, if you find yourself without the ability to access your Voicemail by holding down the 1 key on the Phone, then do the following
Go to Menu > Settings > Call settings > Call forwarding (at the very bottom)
You will see a phone number listed 3 times on this page. This is your voicemail access number. Write it down (including the +1 in front).
Go back to Call settings and select Voicemail settings (near the top) and set the voicemail number to the number you wrote down. Don't forget the leading "+1".
That's what I did and it works normally now, and I didn't have to call AT&T support or anything to find the number.
Thanks to Note_E for posting this in the vivid forum, Figured I would bring it here for easier access for newer members, etc
This is the last release of the ATT visual voicemail app before it was taken of the android market. I don't think it will be supported any longer by ATT as they are trying to push the new ATT Messages app. This version is 2.1.112. This is not the ATT messages app that bundles everything together this is soley visual voicemail.
To install:
1. Download the apk (bottom of post) to your phone storage in a place you will remember.
2. Make sure you have unknown sources checked in settings/security on your phone
3. Uninstall any old version of ATT voicemail you may have on the phone. ( if you dont you may get a signature error)
4. use esfile explorer or whatever file explorer you prefer to navigate to the apk and install it.
5. Before you open it the first time make sure you turn wifi off it seems this app doesnt like wifi so its easier to set up over your mobile data connection. Once you set it up you can turn wifi back on and you should be good to go.
* Another option for install advanced users only - You can also place the APK in your data/app folder set permissions to rw-r-r then reboot the phone. This way you shouldn't have to go through the installation process.
NOTE: You must have visual voicemail on your account for this app to work. If you installed ATT messages and want to revert back to just visual voicemail with this app a call to ATT customer service to reset things may be necessary.
If this helped hit the thanks button!
Download here:
Download
MD5: fd0a065aad73c095346ab727d49efe76
Thank you for sharing!
Thanks! just installed it..went perfectly...I am hoping this version solves the won't get messages while connected to wifi bug of the older version.
Edit: Just tried it and this version will pull messages over wifi, but there is a considerable delay 3-5 minutes. Hopefully this improves after 5/28
geekdadof3 said:
Thanks! just installed it..went perfectly...I am hoping this version solves the won't get messages while connected to wifi bug of the older version.
Edit: Just tried it and this version will pull messages over wifi, but there is a considerable delay 3-5 minutes. Hopefully this improves after 5/28
Click to expand...
Click to collapse
Yea I don't know what ATT was thinking making us use data for most of their apps instead of WiFi, wouldn't be an issue if we still had unlimited lol.
Sent from my HTC One X using xda premium
There is definitely a slight delay but at least we are not getting charged the monthly fee for using AT&T messages along with the headache that comes with that app.
Artimus009 said:
There is definitely a slight delay but at least we are not getting charged the monthly fee for using AT&T messages along with the headache that comes with that app.
Click to expand...
Click to collapse
I like this better the ATT messages, that app also uses your data up if you have a 4g or 4g LTE phone. It syncs everything to the cloud so you would eat up your data plan fast if you use your phone a lot! They said they were working to fix that on ATT messages but I don't think they have yet. Voice mail is all I need Go sms even the stock app for messaging is sufficient for me.
Sent from my HTC One X using xda premium
I have a grandfathered "unlimited" data plan. In four days I hit 3 1/2 gigs....that app along with movie streaming sucked all of that up. I'm happy with this apk.
Keep on getting connection problem and error code MMI. please helpppp thanks. I already call ATT to reset my voicemail and make sure that Visual voicemail is their.
thomas101 said:
Keep on getting connection problem and error code MMI. please helpppp thanks. I already call ATT to reset my voicemail and make sure that Visual voicemail is their.
Click to expand...
Click to collapse
The app installed sucessfully? Your just getting issues when you open it up? First I would try uninstalling the app reboot the phone and re install it. That should fix connect issues. Also remember turn WiFi off the first time you open it and set it up via your data connection.
Sent from my HTC One X using xda premium
1. I uninstall then restarted
2. reinstall the visual voice
3. Turn off WIFI
4. Start the visual voicemail ask me to call voice
5. I call voicemail enter the password Still having the same problem invalid MMI Code.
Don't know what is worng with my phone.
Wierd it may be a phone or account issue, I would try calling customer support again.
Sent from my HTC One X using xda premium
Installed on mine and it worked perfectly. Before installing this I had my sim inside my 4S and VVM was working fine as well.
Do you need Root for this app, because I like VVM but don't want AT&T message app?
Root is not needed for this to work.
Sent from my HTC One X using xda premium
Can't find the thank you button (fairly new member here), but thank you. Had to call AT&T to get AT&T messages removed, but worked flawlessly.
---------- Post added at 08:09 PM ---------- Previous post was at 08:00 PM ----------
nvm, found the thank you button
Thank you so much. It's working flawlessly on my HOX.
FYI I had to call At&t 3 times to cancel the At&t Messages voicemail. My advice to you guys -if it didn't work with you- is to call At&t and talk with the technical support not the voicemail rep. and tell them that you want to cancel the At&t Messages and have the visual voicemail feature back. I had to explain these things to the stupid rep. till she transferred me to the tech. support guy who did it immediately.
prof.philia said:
Thank you so much. It's working flawlessly on my HOX.
FYI I had to call At&t 3 times to cancel the At&t Messages voicemail. My advice to you guys -if it didn't work with you- is to call At&t and talk with the technical support not the voicemail rep. and tell them that you want to cancel the At&t Messages and have the visual voicemail feature back. I had to explain these things to the stupid rep. till she transferred me to the tech. support guy who did it immediately.
Click to expand...
Click to collapse
Yea it seems this is the problem with most people when they have issues. Technical support you would think should be able to fix it faster than that. Glad it works!
Sent from my HTC One X using xda premium
So I tried and they said they fixed it but they didn't damn them I don't wanna call em again
Worked perfectly...thanks so much..
Sent from my HTC One X using xda premium
your welcome!
I really want to set up visual voicemail with Google Voice. I can't seem to figure it out though. Can anyone post a step by step guide? Right now, when someone calls me after 4 rings they get a message saying the person you has called is unavailable. There isn't even an option to leave a message. I don't know what I did wrong.
On another note, does anyone have any experience with At&t visual voicemail? Is it worth exploring that option over google voice?
This is one feature that I really would love to have on this otherwise perfect phone.
Your plan has to include visual voicemail if it doesn't then it doesn't matter how hard you try you will not get it setup. call And tell them you want visual voicemail and the tech will push the app to your phone and then it'll set up.
Sent from my HTC One X using xda premium
http://forum.xda-developers.com/showthread.php?t=1826536
go to voice.google.com
settings
phones ->activate voicemail
on your phone:
settings ->call -> voicemail -> set as google voice. it will fail, but just say yes anyways. it should work after that. (it does on my phone)
Thank you. I hope that works. This problem was present even before I updated though.
ul49 said:
Thank you. I hope that works. This problem was present even before I updated though.
Click to expand...
Click to collapse
it's a known "problem" but I haven't had any issues with it other then it "failing" (see attached screenshot) to apply (but still works even with this message)
there are some other threads on this forum regarding this. you might have been able to find them if you had looked (harder).
anyways, since i'm here, i may as well post what worked for me
go to settings, call, additional settings, and set EVERY forwarding number (unanswered, busy, etc) to your google voice number. But **make sure Always Forward is disabled**
cheers
Lol... Just re-read the OP..my bad I thought I read that you wanted att vvm. Sorry. I know I looked like a dumbass..lol disregard my post and carry on.
Sent from my HTC One X using xda premium
Tried everything on here. Even tried reinstalling the app. Still not working...
ul49 said:
Tried everything on here. Even tried reinstalling the app. Still not working...
Click to expand...
Click to collapse
and you followed the instructions at voice.google.com by typing in that long number that starts with *004*.... ?
and are you having someone test call you to see if it does go to your google voice mailbox? again, your phone will show (after doing all the appropriate steps) that "Voicemail Service: My Carrier" but it will truly get forwarded to google voice... at least it does on my setup.
also, if this doesn't work, have you tried AT&T's version of visual voicemail? it's free with LTE data plan I believe.
Send yourself a voicemail it'll come up on the Google Voice client IF you followed the instructions here.
I've found it's less cumbersome on a pc to set it up.
Sent from my HTC One X using xda app-developers app
Finally solved the problem by getting a new google voice number. I guess something was wrong with the old one. Thanks for all your help, folks.
Yep, Google Voice is the ONLY voicemail for Android I would consider.
ul49 said:
Finally solved the problem by getting a new google voice number. I guess something was wrong with the old one. Thanks for all your help, folks.
Click to expand...
Click to collapse
glad to hear you got it working!
I finally found the rom I like, Avatar, flashed that and everything works except for the AT&T voicemail app. It keeps telling me there is no voicemail number on the sim card. I used another app and copied the voicemail number to the card but it still can't find the number. I can call my voicemail on the phone and get to the voicemail but the voice mail won't set up. At first the dialer told me to use the settings in menu to set the voicemail up, but I can't find the menu to do that. Anyone got any help please. Need voicemail.
I had the same problem with cm10.1. Tried everything I could think of even, called att = no help there. So I just went back to Google voice. I like it better anyway cause I can check voicemail on my PC browser. :/
Sent from my HOX w/CM10.1 4.2.2 s-off
subarudroid said:
I had the same problem with cm10.1. Tried everything I could think of even, called att = no help there. So I just went back to Google voice. I like it better anyway cause I can check voicemail on my PC browser. :/
Sent from my HOX w/CM10.1 4.2.2 s-off
Click to expand...
Click to collapse
Ok, I will give that a try, I called AT&T and they gave me the voice mail number. I put it in contacts and called that works, but the app I am using won't find the number and set up. For some reason with this Avatar Rom there is no voicemail number associated with it. Other roms I have had no problem with this app setting up voicemail. One other Rom I played with had the same problem but there was a menu on the dialer with settings to insert a number for voicemail, but this is missing on this one.
Is this the visual voicemail app? If so, you might try removing and reinstalling. Make sure wifi is off when you try to set it up. Mine won't setup after a rom flash unless I turn off wifi and let it connect to data.
iElvis said:
Is this the visual voicemail app? If so, you might try removing and reinstalling. Make sure wifi is off when you try to set it up. Mine won't setup after a rom flash unless I turn off wifi and let it connect to data.
Click to expand...
Click to collapse
I switched to CM 10.1 I think it was and it set up pretty good. Thats basically the same rom for looks that I can see. I have no idea why my voicemail number isn't on the sim card and I can't get it over there .
Still not working here on cm10.1. The wheel keeps spinning after I enter the password.
pOLLYpOCKET said:
Still not working here on cm10.1. The wheel keeps spinning after I enter the password.
Click to expand...
Click to collapse
Doesn't work with 4.2 yet.
Just checked the play store and AT&T updated the Visual Voicemail app, works with 4.2.2 now. Installed and working here!!
Use Google voice. It's awesome anyways
Sent from my HTC One X using xda premium
The_Zodiac said:
Use Google voice. It's awesome anyways
Sent from my HTC One X using xda premium
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Click to collapse
Boo yah! Not only that but it works on WiFi. And if you are like me, you turn your mobile data off. Please you get it transcribed and emailed. AT&T charges and extra four bucks
Sent from my Carbon-ize Evita using xda-developers app