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Is anyone else having problems with voicemail setup on they captivates? Every time I try to check my voicemail I get a message about where the mailbox number, I enter my phone number and or says thee is no mailbox with that number. Also when my wife tries to call it just says that I'm not available and when I reject the call it does busy. Does any else have this issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
Go take it to the AT&T store or call them, they forgot to move your voicemail over to the new device. Same thing happened to me.
1) thats not the first time ATT's goofed a VM access #.
2) Consider having your VM swapped to Google Voice, and using it only for VM, you'll still get most of the features plus text conversion and recording via the Voice app and website.
Use Google Voice instead. It is so much better anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
You do not have the proper phone number for your voicemail. This happens to me when I transfer phones around since I always forget to put the proper number on my sim card
dirtblade said:
Use Google Voice instead. It is so much better anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Worthless post here
Sent from my GT-I9000 using XDA App
If you came from a device with visual voicemail, you'll have to call customer care to get it switched back to basic voicemail.
Well, that, or use Google Voice.
So the Infuse does not come with a Virtual Voicemail stock on the phone. Does anyone have any suggestions what to use?
Google voice
Sent from my SAMSUNG-SGH-I997 using XDA App
Set up Google Voice to use your current AT&T number.
Sent from my Infuse 4G
I tried that but the damn thing wont work because when I key those 2 digit numbers they have you do it does not register. It sucks
reissy said:
I tried that but the damn thing wont work because when I key those 2 digit numbers they have you do it does not register. It sucks
Click to expand...
Click to collapse
You have to go to voice.google.com or whatever from your computer.
Sent from my Infuse 4G
I use that pf fusion voicemail or whatever it's called...seems to work ok. Not sure what else is out there. I went on a recommendation from a friend.
MikeyMike01 said:
You have to go to voice.google.com or whatever from your computer.
Sent from my Infuse 4G
Click to expand...
Click to collapse
Ok I got it setup. It is working now. This is the crazy part about last time I tried to setup google voice. When you went to the website to verify your # it would call your phone then have you put in the 2 digit number it gave you. for the longest time it would not recognize the 2 digit # i would put in my phone. Now it works. Thanks for reminding me about google voice! How well does it work for you guys? Does it drain a lot of battery? I have notice my phone takes for ever and a day to charge up and the battery does not last as long as my iphone did.
Better phones use more battery.
I definitely enjoy Google Voice better than the Visual Voicemail on the iPhone. The voicemail to text tends to be pretty inaccurate, but overall it's great.
Sent from my Infuse using my fingers.
just use Visual voicemail )) lol its the one i use. and works great. you get your voicemails by email and text. and its free.
Optimus-Prime said:
just use Visual voicemail )) lol its the one i use. and works great. you get your voicemails by email and text. and its free.
Click to expand...
Click to collapse
That's horrible. I'd never want Voicemail by email/text.
Sent from my Infuse 4G
reissy said:
So the Infuse does not come with a Virtual Voicemail stock on the phone. Does anyone have any suggestions what to use?
Click to expand...
Click to collapse
You mean VISUAL Voice Mail. I have been using YOUMAIL for years and it works great. I used it in place of my iPhone VVM which was always flakey on my jailbroken iPhone. YOUMAIL does so much more.
Quick question about the Google Voice option. Not trying to thread jack and I apologize if it sounds that way. When you switch GV over to your AT&T number, did it do anything to your account? I thought I read that it was like porting out your number so it would kill off the account that was tied to it. Thanks guys
gdbusby said:
Quick question about the Google Voice option. Not trying to thread jack and I apologize if it sounds that way. When you switch GV over to your AT&T number, did it do anything to your account? I thought I read that it was like porting out your number so it would kill off the account that was tied to it. Thanks guys
Click to expand...
Click to collapse
It does. If you port to Google it will shut down your mobile account just as if you ported to another mobile provider. Also note, there is (at this time) no way to get your number OUT OF Google (unless things changed over the last month or so).
MisterEdF said:
You mean VISUAL Voice Mail. I have been using YOUMAIL for years and it works great. I used it in place of my iPhone VVM which was always flakey on my jailbroken iPhone. YOUMAIL does so much more.
Click to expand...
Click to collapse
YouMail is the ticket
Sent from my EVO rocking Evervolv Gingerbread
I concur Youmail works pretty good.
gdbusby said:
Quick question about the Google Voice option. Not trying to thread jack and I apologize if it sounds that way. When you switch GV over to your AT&T number, did it do anything to your account? I thought I read that it was like porting out your number so it would kill off the account that was tied to it. Thanks guys
Click to expand...
Click to collapse
I dont think so. All you are doing is forwarding your # to them for voicemail. to take your phone off forwarding to gv you just do something like ##61#, ##62#, and then ##67# if i am correct. But I think that is on the iphone. Not sure about android.
reissy said:
I dont think so. All you are doing is forwarding your # to them for voicemail. to take your phone off forwarding to gv you just do something like ##61#, ##62#, and then ##67# if i am correct. But I think that is on the iphone. Not sure about android.
Click to expand...
Click to collapse
If you "switch (port)" the number as the poster asked it will cancel your mobile provider's account. You CAN port a number to GV now. If you don't switch/port it the caller has to call your GV number (not the same as your mobile number) for your cell phone to ring to use GV. If you just want GV voice mail that is a totally different thing. To do that, like with YOUMAIL, you setup "conditional call forwarding" which forwards only UNANSWERED CALLS to your GV voice mail.
i have had issues setting up gv on any att rom. waiting for the rogers rom to drop! the i9000 and i9010 and i9088 roms all had zero issues on the captivate setting up gv. the att roms still give me the att vm notification and it never shows in my gv mailbox, then i try to call voicemail from the dialer and it asks me for my gv 4 digit pin. i dont know why i cant get it to switch to the gv notifications and my vm doesnt show in the app, it's rather frustrating!
youmail on the other hand is setup as call forwarding and not in voicemail settings, it works perfectly but i miss the gv transcriptions, even though the voice recognition sux, i can get the jist of the message without listening to it. youmail has a similar service but it is a pay service.
Dani897 said:
i have had issues setting up gv on any att rom. waiting for the rogers rom to drop! the i9000 and i9010 and i9088 roms all had zero issues on the captivate setting up gv. the att roms still give me the att vm notification and it never shows in my gv mailbox, then i try to call voicemail from the dialer and it asks me for my gv 4 digit pin. i dont know why i cant get it to switch to the gv notifications and my vm doesnt show in the app, it's rather frustrating!
youmail on the other hand is setup as call forwarding and not in voicemail settings, it works perfectly but i miss the gv transcriptions, even though the voice recognition sux, i can get the jist of the message without listening to it. youmail has a similar service but it is a pay service.
Click to expand...
Click to collapse
I'm not sure what you guys are talking about. I have been using google voice for about 2-3 years. I only use it for v mail. I have my att v mail number forwarded to a google number and I get v mail, text and email. Works perfectly and the translation in texts is pretty good, although there are usually some pretty funny transpositions.
ahh found the issue, though i dont think i had to do this on any i9000 rom for my captivate (i never got it to work on the captivate rom) log into gmail from a desktop web browser, go to http://google.com/voice (voice.google.com will redirect you here as well) and look in the phone tab, next to your cell number in small blue text it says activate voicemail. when you click the link it brings up a mmi dialer code that will automatically change the forwarding numbers according to your gv number and activate the gv vm box for new mail. this step may be accomplished by the app on international roms because i dont remember ever needing to use my gmail page to set it up before. it might be a matter of permissions, maybe att disallows apps from running certain mmi codes in there roms?
the settings>callsettings>voicemail page is just for the voicemail number that you use from the dialer when you hit 1 or the vm button, even if this is set it doesn't forward to this number without the mmi code being run. the settings>callsettinge>voicecalls>callforwarding page has the forwarding numbers but setting these manually doesn't work for gv because though the calls do get forwarded it wont activate the mailbox, it needs the mmi code to do this.
the code for me looked somewhat like *004*xxxxxxxxx66# im worried it may be unique to my gv number so im not sharing the whole thing as im still not sure how these codes work.
I am running the infuse gb rom. att has reset my voicemail several times and it still doesn't work. is anyone else having this problem
Sent from my SAMSUNG-SGH-I997R using XDA App
whats not working? can you not acess it, can people not leave you messgaes, are you not getting a message waiting indicator, is the mailbox not regonizing your hitting buttons, any error messages heard by you or callers?
I wants me to enter a voicemail number. The at&t store couldn't figure it out either.I install youmail, it says I don't have any messages but I have a voicemail notification
Sent from my SAMSUNG-SGH-I997R using XDA App
Press and hold the 1 button in your dialer. It will dial your voicemail. Back out and check the logs for last call. It will show you the number.
where you able to check via holding the 1 key, or is that when you are told to enter a voicemail number? and you are using youmail and or just downloaded that thinking it would help, att can help with att vmail but not youmail.
Uncle Irish said:
Press and hold the 1 button in your dialer. It will dial your voicemail. Back out and check the logs for last call. It will show you the number.
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Click to collapse
the number in setting matches the number my phone call when i hold 1
Tomdg07 said:
where you able to check via holding the 1 key, or is that when you are told to enter a voicemail number? and you are using youmail and or just downloaded that thinking it would help, att can help with att vmail but not youmail.
Click to expand...
Click to collapse
when i hold 1 i am told to enter a number so they can direct me to the appropriate voicemail box. i installed youmail to try and check my voicemail to get rid of the stupid notification
pm me your number and i can probably help
was the number i sent u programed in your phone?
Tomdg07 said:
was the number i sent u programed in your phone?
Click to expand...
Click to collapse
no it was a different number. thanks for your help. now the vmail notification wont disappear.
EDIT: ok the notification left now
Glad to help!
not sure if you fixed it... but i had the same issue when i first bought my infuse.
turned out that i wasn't even signed up for voicemail on this device (coming from iphone > blackberry).
i went into "manage features" on my ATT dot com, signed up for "enhanced voicemail ($1.99/mo, but i believe this is the most basic voicemail service offered for this phone), and problem was solved.
hope this helps, if you haven't already fixed your issue.
mfpearson said:
not sure if you fixed it... but i had the same issue when i first bought my infuse.
turned out that i wasn't even signed up for voicemail on this device (coming from iphone > blackberry).
i went into "manage features" on my ATT dot com, signed up for "enhanced voicemail ($1.99/mo, but i believe this is the most basic voicemail service offered for this phone), and problem was solved.
hope this helps, if you haven't already fixed your issue.
Click to expand...
Click to collapse
thats because with the iphone the "visual voicemail" 'is attached to the iphone data plan so when switched to new data plan it was removed, you can get basic voice mail for free, main difference btwn basic and enhanced are
Greeting Length - Maximum: 1/2min
Message Length - Maximum: 2/4min
Number of Messages - Maximum: 20/40
Days Messages Kept - New: 22/30
Days Messages Kept - Saved: 14/30
mfpearson said:
not sure if you fixed it... but i had the same issue when i first bought my infuse.
turned out that i wasn't even signed up for voicemail on this device (coming from iphone > blackberry).
i went into "manage features" on my ATT dot com, signed up for "enhanced voicemail ($1.99/mo, but i believe this is the most basic voicemail service offered for this phone), and problem was solved.
hope this helps, if you haven't already fixed your issue.
Click to expand...
Click to collapse
I came from the iPhone also - I was wondering why I didn't wasn't getting my voice-mail.. Instead of paying at&t a just used Google Voice for my voice-mail instead -its just as good as the visual voice-mail.
You mail changes your voicemail number to their number. Call att and ask them for your voicemail mail number the original one. I called and they gave it to me, this was after using Google voice and I wanted my original voicemail back.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
So I got my wife a new HTC One S to replace her HD2 which she had cracked the screen (Worked fine, but good excuse to get a look at a new phone). Everything set up fine, and is working well, but I can't seem to set up Google Voice for VM. Visual VM works (from TMO) but I use and love Google voice on my phone, as it sends you texts with the transcribed message.
If anyone can shed some light on this, every time I change it from my carrier to Google voice on the settings menu (Settings | Calls I think) it gives me an error and stays set to my carrier. Anyone have any ideas.
I have not rooted this phone yet, and as it is the wife's wasn't planning on it, but would like to get Google voice working for voicemail if at all possible. \
Any thoughts/ideas?? I am hoping someone here may know a work around or fix for this...
I also have the same problem. Normally I'd just install a new ROM without the bloatware, but it doesn't appear any are all that stable yet. Will rooting the phone allow you to uninstall stuff like TMobile's apps without having to put on a new ROM?
Anyway, I'm also curious about using Google's Voice.
It is the only issue I have left. I have been doing some research, calling t-mobile and turning off their VM may fix it, but I haven't had to do that on any other phone, so it is my last resort. Hoping someone else here has solved this, or done what I suggested, and validated it as a fix. If all else fails, by the end of the weekend, I will try that approach. Just seems odd that it is locked.
I have also tried *004*[google number here]# with an mmi code error, and **004*[google number here]# which did register, but then reverted just as quickly, when I went to settings|calls to review [I saw it show Google voicemail, only to change instantly back to My carrier]
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
Jason Syn said:
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
Click to expand...
Click to collapse
To avoid issues, I want to avoid rooting. It's the Wife's phone, and if I do anything to it, and she has a problem, I get blamed, even though we all know rooting isn't necessarily bad, and if she has a problem, it is probably the user, not the phone At the end of the day, I will root it if that is the only way to fix this, but I would think a Google phone should support GV out of the box, especially such an integrated feature within ICS. There must be some solution... although it is increasingly looking like I will have to call t-mobile, and remove Visual VM, to get GV to work... Just hoping to avoid that if possible too, as stated before, never had to do that, and always like a backup...
Hoping someone else has solved this and can share their solution. And before anyone asks, it is not a pre-paid plan, which I know has issues...
Found this on another forum, not sure if I can post the link, and it is too late for me to give it a try, but here is the other post, for anyone who wants to give it a shot. Having posted this, there still must be a way to do this without calling t-mobile...
So here's the scoop. Apparently, HTC has disabled the ability to change the voicemail carrier from the device itself. Probably some ploy to get users to use some other service or app. F That. I buy Android phones for a REASON. Anyways...
Here's the fix. Call T-Mobile support. Explain that you need to have the number changed on THEIR end. Just read them the Google Voice number over the phone and have them test it. And voilĂ ! Hope this helps!
Click to expand...
Click to collapse
Changing it on the phone didn't work right away for me but it did work a day or two later when I tried it again.
The *004* code worked for me, but you have to be off wifi calling to use it.
Sent from my HTC VLE_U using XDA
My phone says that I am still using my carrier's VM service, but so far, GV has been doing its work.
Called TMobile, they hard coded the number in on there end, all is now good.
Sent from my Transformer Prime TF201 using xda premium
nygmam said:
Called TMobile, they hard coded the number in on there end, all is now good.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Which number did you ask them to hardcode? and in place of what?
Thnx
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
Sent from my HTC VLE_U using XDA
KT said:
Which number did you ask them to hardcode? and in place of what?
Thnx
Click to expand...
Click to collapse
I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
nygmam said:
I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
Click to expand...
Click to collapse
Thanks.. Will try and see what happens
jmacdonald19 said:
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
Worked for me thanks
Sent from my PYRAMID using xda premium
jmcdonald58 said:
Worked for me thanks
Sent from my PYRAMID using xda premium
Click to expand...
Click to collapse
Thanks for the thread got my gfs GV working thru GV Web page
Sent from my PYRAMID using xda premium
jmcdonald58 said:
Thanks for the thread got my gfs GV working thru GV Web page
Sent from my PYRAMID using xda premium
Click to expand...
Click to collapse
How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
That's when you have to call T-Mobile and have them hard code your GV number
Sent from my CM9 HTC HD2 using xda premium
KT said:
How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
Click to expand...
Click to collapse
It still shows my carrier as the voice mail carrier but I am getting them through GV will check today when I get home but it was working both recorded messages and text
I used their online chat and the rep switched my conditional forwarding to my GV number. Phone still says My Carrier, and it actually worked fine before, but did it just on principal...locking this down just to get a few more bucks from their own crap VV app is just wrong.
[HOW TO] Get Google Voicemail working on CM10 ROMS (An Alternative to the AT&T VVM)
Hi guys. So I cant get the AT&T's visual voicemail to work on the CM10 ROMs due to the way audio files are saved and played (still not sure).
I tried to set up Google Voice and when setting up the application after install, I STILL could not get the voicemail forwarding to the Google Voicemail to work.
HOWEVER! I finally got it to work... Thank you useless AT&T customer service.
The problem was that google voice app tries to set your voicemail on the phone app-->press phone settings--> voicemail.
HERE's THE FIX!
Go to phone app --> "press menu" --> "press phone settings" --> press call forwarding
NOW! In call fowarding settings change the numbers of the following to your google number (make sure to insert +1):
a) forward when busy
b) forward when unanswered
b) forward when unreachable
Thank is appreciated!
Last time I was on CM10 and AOKP, it was as simple as setting it up as changing the Voicemail settings.
zizuno said:
Last time I was on CM10 and AOKP, it was as simple as setting it up as changing the Voicemail settings.
Click to expand...
Click to collapse
Yea, these settings are all weird.
but ill take a temp fix, haha :good:
Take it back works on 10/11/2012
tjsooley said:
Take it back works on 10/11/2012
Click to expand...
Click to collapse
im confused. att vvm works? or google voice now work integrated without this setup?
jee'sgalaxy said:
HERE's THE FIX!
Go to phone app --> "press menu" --> "press phone settings" --> press call forwarding
NOW! In call fowarding settings change the numbers of the following to your google number (make sure to insert +1):
a) forward when busy
b) forward when unanswered
b) forward when unreachable
Thank is appreciated!
Click to expand...
Click to collapse
This finally worked, however not the first time, I had to get a new google voice number and I DID NOT "activate google voicemail on this phone" in the settings. When I pressed the "activate google voicemail" I was getting error messages when I would try and test it.
This is working atleast for me after days of trying.
jee'sgalaxy said:
Hi guys. So I cant get the AT&T's visual voicemail to work on the CM10 ROMs due to the way audio files are saved and played (still not sure).
I tried to set up Google Voice and when setting up the application after install, I STILL could not get the voicemail forwarding to the Google Voicemail to work.
HOWEVER! I finally got it to work... Thank you useless AT&T customer service.
The problem was that google voice app tries to set your voicemail on the phone app-->press phone settings--> voicemail.
HERE's THE FIX!
Go to phone app --> "press menu" --> "press phone settings" --> press call forwarding
NOW! In call fowarding settings change the numbers of the following to your google number (make sure to insert +1):
a) forward when busy
b) forward when unanswered
b) forward when unreachable
Thank is appreciated!
Click to expand...
Click to collapse
awesome, thanks
Got Visual Voicemail to work
Hi all, I actually had the SKY ICS rom installed and I backed up the app and data using rom toolbox and it worked.
Interesting, I'll check those settings.
However, I've never gotten the Google Voice app to set up voicemail correctly even on stock ROMs. The solution has been to leave it set to "carrier" and then follow the instructions on the Google Voice WEBSITE.
The instructions are carrier specific, so for AT&T:
Open the phone app.
Enter the following exactly as written, as if you are dialing someone:
*004*15559991234# (with "5559991234" being your GV number.)
Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!
This changes the forwarding settings on the Carrier's end.
AT&T VVM never worked on CM9 for me but on CM10, I've had zero problems even when everything else is FUBAR.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
LoSt180 said:
Interesting, I'll check those settings.
However, I've never gotten the Google Voice app to set up voicemail correctly even on stock ROMs. The solution has been to leave it set to "carrier" and then follow the instructions on the Google Voice WEBSITE.
The instructions are carrier specific, so for AT&T:
Open the phone app.
Enter the following exactly as written, as if you are dialing someone:
*004*15559991234# (with "5559991234" being your GV number.)
Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!
This changes the forwarding settings on the Carrier's end.
Click to expand...
Click to collapse
I tried all the tricks google said and att said to do. this is the only way for me to have google voice as my voice mail.
I've noticed when setting up Google voice with its built-in setup, you have to switch the tick in voicemail settings to Google voice, then hit the back button til you get back to Google voice app, DO NOT press the configure button in voicemail settings, you must back up til the screen swaps back to Google voice, then it will automatically start the configuration process, and setup is complete. Let me know if this works for you (it took me a while to find it out, found it on some random thread somewhere)
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
litshredder said:
I've noticed when setting up Google voice with its built-in setup, you have to switch the tick in voicemail settings to Google voice, then hit the back button til you get back to Google voice app, DO NOT press the configure button in voicemail settings, you must back up til the screen swaps back to Google voice, then it will automatically start the configuration process, and setup is complete. Let me know if this works for you (it took me a while to find it out, found it on some random thread somewhere)
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
I tried this, but I kept getting error. The in app setup of the voice mail will not work unless you're really lucky. What my method does is that it changes the fowarding number in the SIM I believe. That's why now, if you flash new ROM on top of the previous, the fowarding number will still remain. I found my method to work every single time.
Thanks for your suggestion and input man!
Re: [HOW TO] Get Google Voicemail working on CM10 ROMS (An Alternative to the AT&T VV
Thanks a lot man!
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
jee'sgalaxy said:
HERE's THE FIX!
Thank is appreciated!
Click to expand...
Click to collapse
And given.
FWIW:
OK this an ATT thread, but this fix works on T-Mobile as well. In fact, it should work on any CM10 phone, because all it's doing is setting the same things that Voice would be doing were it not wonky.
I'm pretty sure your carrier can manually set these numbers on their end, too. But as I just found out tonight, you'll have a hell of a time getting Tier 1 tech support to even understand the most basic premise involved. However, I have, in the last year, had TMO successfully set this number as the transfer/voicemail default.
Also, and correct me if I'm wrong, I thought there was a USSD code you could enter from the keypad that would set this transfer number, too.