Two Questions - ONE Q&A, Help & Troubleshooting

Part 1 - I want to buy the white styleswap cover and I am aware of OnePlus is selling it next month. However is there any place I can buy just that piece now? I checked OppoMart and nothing there.
Part 2 - I have a pixel that's stuck in one color. It's yellow I believe but who knows maybe its a different color.
I've tried a handful of methods such as Running an color fixer app(handful of them), leaving it off for a long period, hitting it with an object(end of plastic sylus), applying pressure, and that's it I believe.
Any suggestions for those two Questions?

They're nothing you can really do about a dead pixel, apart from having the display changed. An RMA is probably your best bet for that. And I'm not sure where you think you're going to get a Styleswap cover before they've even been released.
Transmitted via Bacon

timmaaa said:
They're nothing you can really do about a dead pixel, apart from having the display changed. An RMA is probably your best bet for that. And I'm not sure where you think you're going to get a Styleswap cover before they've even been released.
Transmitted via Bacon
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Do u at least have any suggestions on what I can try? I haven't tried putting it in the sun or fridge yet(or just placing an ice pack on it.)
Last two things I've seen that could fix it. :/

You said color fixer app but not sure what that is....I had a stuck pixel before and used an app like Stuck Pixel Tool https://play.google.com/store/apps/details?id=com.blueburn.StuckPixelTool and let it run for quite a while and it took care of the issue. Is that the type of app you meant by color fixer?
Sent from my OnePlus One

Spectre51 said:
You said color fixer app but not sure what that is....I had a stuck pixel before and used an app like Stuck Pixel Tool https://play.google.com/store/apps/details?id=com.blueburn.StuckPixelTool and let it run for quite a while and it took care of the issue. Is that the type of app you meant by color fixer?
Sent from my OnePlus One
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Yup that's what I used and bunch of others.
Did you use that for your OPO?

Didn't have an issue with my OPO...it was my Dell Streak I had a while ago.
Sent from my OnePlus One

Related

Reddish brown tint?

Just got the nexus s and put it on the lowest setting of brightness. What I noticed first was the pulldown bar was brownish red. Is this just a feature of the s.amoled screen or is mine different?
Anyone have this?
Sent from my Nexus S using XDA App
baolongn said:
Just got the nexus s and put it on the lowest setting of brightness. What I noticed first was the pulldown bar was brownish red. Is this just a feature of the s.amoled screen or is mine different?
Anyone have this?
Sent from my Nexus S using XDA App
Click to expand...
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On lowest screen brightness, the pulldown shade is just a more muted shade of the two greys that it is on brighter settings on my phone.
You've got no mods installed?
It doesn't look like grey at all. It looks like a pretty dark maroon. And I don't have any mods to the phone. Do you think the screen is faulty?
Sent from my Nexus S using XDA App
baolongn said:
It doesn't look like grey at all. It looks like a pretty dark maroon. And I don't have any mods to the phone. Do you think the screen is faulty?
Sent from my Nexus S using XDA App
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Does it look normal at middle and highest brightnesses? Should be shades of grey on a stock unmodded phone.
If you go to this link on the web browser in the phone, does the colors match what they look like on your computer? http://www.pptfaq.com/webcal.gif
There's definitely something not normal; not a hint of red or maroon on mine.
You've rebooted, right? Hate to suggest it, but a factory reset might clear any software caused issue before we have to say it's faulty hardware.
the shades of grey between 249 and 251 are reddish/maroon and further down the spectrum, its the same.
could it be a hardware issue? thinking of just going back to BB..
baolongn said:
the shades of grey between 249 and 251 are reddish/maroon and further down the spectrum, its the same.
could it be a hardware issue? thinking of just going back to BB..
Click to expand...
Click to collapse
Yeah, it doesn't sound right to me, without actually seeing the phone.
You're going to have to try two things, the order of which is just a matter of which is more convenient to do:
1) Look at someone else's phone and see if it looks the same. If there's a Best Buy nearby go in and ask to see the demo phone turned on and look at the same screens. If the other phone you look at is the same, maybe it's just your perception, it they're different, then you know for sure you have a problem.
2) Do a factory reset just to make sure there's not a software glitch. After the reset, don't add any new apps or play with any settings until you've checked the colors to see if they're the same or have gone back to the normal greys. If same, bad hardware in my opinion, if back to normal, obviously a software glitch.
The reason I say the order you try either of those above is just personal convenience opinion is that if you're going to exchange the phone, you're going to want to factory reset (and wipe the sd card!!!) before handing the phone back to Best Buy, so if resetting up the phone isn't that big a deal to you, doing it first to troubleshoot might save you a trip to Best Buy. Reset is easy enough, though, to do right in store if you opt for the store visit first.
Let us know what you find out either way.
Will do. Thanks a lot!
Sent from my Nexus S using XDA App
I have the exact same problem. This has happened to me three times, with three different Nexus S. I've seen a non-defective Nexus S working before, so I knew they were defective. Check YouTube reviews in HD and you will see the difference.
I had to drive 200 miles each time, just to swap this phone. During my third (and last visit) I was harassed by a Best Buy Mobile employee, who implied I was lying. He didn't want to swap it for me. It was an unbelievable situation.
He took my cellphone and ID inside and brought it back 15 minutes later saying he compared to another one, and the "defect" was in my settings. I told him it wasn't (I tried everything before driving there), and showed him the brownish/reddish tint. He told me (very impolitely) that unless I could show him the defect, he wouldn't swap it. I told him I would be pleased to, if he brought another Nexus S so I could show him the difference. He declined to do so.
(Please bear in mind that in every single return I've made, I kept the phone in intact conditions. I didn't remove ANY STICKERS. There were no marks -not even finger prints - on it. Everything was wrapped up.)
Still, he swapped my phone, saying "this is your last time, you made me lose more money than the very few dollars I would've made with you".
I was threatened, he wrote "No more returns" in my receipt, and said I would be black listed so there would be no chance of me ever swapping this phone again.
Not surprisingly, the "new phone" has the same problem.
It just amazes me how little costumer service skills was shown. I drove 200 miles. Twice (one of the times I was able to go back to the store before driving back home). I had to leave my job earlier. I need my cellphone for work. Instead of receiving apologies for this very unfortunate problem, I was humiliated in front of the entire store.
I can't exchange it now, am "black listed" and with a defective Nexus S. I will try to contact Samsung as they might be a bit more approachable than Best Buy.
I would have went straight for the store manager if an employee treated me like that. If that didn't do it a call to their corporate HQ would have done wonders. That behaviour is 100% wrong.
Sent from my Nexus S using XDA App
Zardos66 said:
I would have went straight for the store manager if an employee treated me like that. If that didn't do it a call to their corporate HQ would have done wonders. That behaviour is 100% wrong.
Sent from my Nexus S using XDA App
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He told me he was the "Store Manager". When I inquired whether he was the General Manager for the store, he told me Best Buy Mobile is a separate company. I read a bit on it, and apparently this is not entirely true.
I will try to contact corporate HQ. I'm unsure what are the odds of being heard by Best Buy, though.
Thanks for the tip.
Mine has a reddish brown tint as well on lowest brightness. But then again I have a screen protector on. I am on CM7.
Sent from my Nexus S using XDA App
peeturr said:
Mine has a reddish brown tint as well on lowest brightness. But then again I have a screen protector on. I am on CM7.
Sent from my Nexus S using XDA App
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Most likely it isn't the screen protector;
Mine has the same reddish brown tint even in different brightness settings. It just becomes less noticeable, but it's there, and it's different than what a regular Nexus S looks like.
I have this problem on my Nexus too, gawd this pisses me off. I just returned a MT4G because the screen sucked. I have a VIbrant as well and the screen on the Vibrant is a million times better. Good thing I still have exchange time and the 10 dollar a month insurance.
Is this something worth bringing back to bestbuy? Like is it a defect or just a consequence of the technology?
Sent from my Nexus S using XDA App
peeturr said:
Is this something worth bringing back to bestbuy? Like is it a defect or just a consequence of the technology?
Sent from my Nexus S using XDA App
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its not a defect when you buy brand new nexus s it has that but it will go away as you use your phone.
2012iawait said:
its not a defect when you buy brand new nexus s it has that but it will go away as you use your phone.
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It looks terrible, I don't see how it wouldn't be a defect. It turns cyan into a green color, it's ridiculous.
j0hnZ said:
It looks terrible, I don't see how it wouldn't be a defect. It turns cyan into a green color, it's ridiculous.
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I couldn't agree more.
j0hnZ, do you have the same problem?
Sometimes I wonder whether this could be a manufacturing problem with a certain batch/series of phones. I got my Nexus S around the Seattle area.
fishfuse said:
I couldn't agree more.
j0hnZ, do you have the same problem?
Sometimes I wonder whether this could be a manufacturing problem with a certain batch/series of phones. I got my Nexus S around the Seattle area.
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I have the problem, I'm returning it to stock and exchanging it today. I also have a Vibrant and it's supposed to have the same screen but this is ridiculous. I bought mine by the Tacoma Mall yesterday.
j0hnZ said:
I have the problem, I'm returning it to stock and exchanging it today. I also have a Vibrant and it's supposed to have the same screen but this is ridiculous. I bought mine by the Tacoma Mall yesterday.
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Keep us updated if your newer one has the same issues. Considering exchanging mine as well.
Sent from my Nexus S using XDA App
Well I took it in, I compared it against my Vibrant for them. Then we checked it against the demo model, which they said came from another batch. Both of them had the issues, I went ahead and took a different Nexus back and it still has the issue. So I don't know maybe this is just a Nexus S thing that nobody else notices unless they came from a Galaxy S.
To me it takes away from the samoled look, it looks like every other phones screen now. I can't change it though so whatever...

Got the nexus. And one dead pixel.

First one. White 32gb. And I have one dead pixel.everything else is great. Its not too noticeable and I'm sure there are people out there with worse that do not know.
My question is would you send it back over one if everything else is good and you're happy? To possibly get a worse device?
And if I kept it. My one year warranty can't I send it back and rma on the 11th month if I really wanted?
Sent from my Nexus 5 using xda app-developers app
imablackhat said:
First one. White 32gb. And I have one dead pixel.everything else is great. Its not too noticeable and I'm sure there are people out there with worse that do not know.
My question is would you send it back over one if everything else is good and you're happy? To possibly get a worse device?
And if I kept it. My one year warranty can't I send it back and rma on the 11th month if I really wanted?
Sent from my Nexus 5 using xda app-developers app
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Hell yea I would send a new device back over a dead pixel, you shouldn't have dead pixel.
Contact google about RMA asap, don't compromise about the level of quality of your device.
With the amount of pixels in these phones its very likely you will get at least one dead pixel. If it really bothers you that much then go ahead and RMA it. Most likely though you will get another device with 1 or more dead or stuck pixels.
Sent from my HTC One using Tapatalk
xXxG0dzRAgexXx said:
With the amount of pixels in these phones its very likely you will get at least one dead pixel. If it really bothers you that much then go ahead and RMA it. Most likely though you will get another device with 1 or more dead or stuck pixels.
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..so you send it back over and over until you get a perfect one. You aren't paying for a defective phone.
well you paid for a 100% perfect device
surely go for RMA
skttrbrain said:
..so you send it back over and over until you get a perfect one. You aren't paying for a defective phone.
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This is something you could do of course. I would keep it if it werent near the middle of the screen myself but I would also factor in things such as CPU binning, as well as any other defects like the vibration motor. Don't know how common that is since I haven't visited that thread for a while but if I had a near perfect device with a high CPU binning and the pixel wasn't very noticeable I would accept it. If i had a cruddy CPU binning in i would certainly send it in hoping for a perfect screen and high binning. Its a surprise Google RMAs devices with 1 dead pixel. Most displays have a certain threshold that must be reached and its usually higher than 3.
Sent from my HTC One using Tapatalk
Same here. I had one dead pixel...so of course did a RMA. I was like you and contemplated dealing with it, but then I realized I didn't get a discount for the dead pixel So the phone should be perfect.
My RMA replacement shipped today.
All depends on what you're willing to live with. There are 2,073,559 other pixels that are working, so, me, I would live with it. Beats going without the Nexus 5 for an unknown period of time.
mobrien118 said:
All depends on what you're willing to live with. There are 2,073,559 other pixels that are working, so, me, I would live with it. Beats going without the Nexus 5 for an unknown period of time.
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You would keep your nexus til your new one arrives, so your never without a phone. Plus my RMA took about 5 days to get me a new phone, including a weekend.
Sent from my Nexus 5 using Tapatalk
mobrien118 said:
All depends on what you're willing to live with. There are 2,073,559 other pixels that are working, so, me, I would live with it. Beats going without the Nexus 5 for an unknown period of time.
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Why? If you can get a free replacement with minimal effort on your part, why not?
I have 3 that I can see that are brighter. Look like stuck BUT even though I know where they are, I just can't see them at normal brightness levels. The density is tight enough that dust looks bigger. I am not bothering with RMAs. I guess I am not that picky.
got one dead pixel
got one dead pixel on the nav bar to the left of recent button.
going to replace it today itself.
got it yesterday.!
peace from india
skttrbrain said:
..so you send it back over and over until you get a perfect one. You aren't paying for a defective phone.
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You must be a lot of fun at parties.
xXxG0dzRAgexXx said:
With the amount of pixels in these phones its very likely you will get at least one dead pixel. If it really bothers you that much then go ahead and RMA it. Most likely though you will get another device with 1 or more dead or stuck pixels.
Sent from my HTC One using Tapatalk
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I have bought several devices with LCD's over the last couple years and no dead pixels. We are no longer in 2005.
Send it back OP.
I bought today 16 GB black.. I have one dead pixel but its not noticeable in 0% brightness.. Its hard to notice on 100% brightness.
Should I replace mine?
Sent from my Nexus 5 using xda app-developers app
trendiggity said:
You must be a lot of fun at parties.
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I guess I just don't like spending good money on things that are broken and can be freely replaced, but each to their own.
Mandeep148 said:
I bought today 16 GB black.. I have one dead pixel but its not noticeable in 0% brightness.. Its hard to notice on 100% brightness.
Should I replace mine?
Click to expand...
Click to collapse
Does it bother you? If so, then yes. I think you should either way, because even if it doesn't bother you yet, it will play on your mind. You didn't pay for a broken one, even if the defect seems slight!
rogem_kk said:
I have 3 that I can see that are brighter. Look like stuck BUT even though I know where they are, I just can't see them at normal brightness levels. The density is tight enough that dust looks bigger. I am not bothering with RMAs. I guess I am not that picky.
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I don't quite get how spending $400+ and expecting something to be exactly what you paid for is classified as "picky". Maybe you were raised with a silver spoon or something, but this isn't a $10 eBay purchase.
I wasn't "bothered" at all with a simple phone call to Google for my free replacement.
To each his own though.
Sent from my Nexus 5 using Tapatalk

[Q] What is this? Stuck/hot/dead pixel?

I have a crazy pixel in the bottom right corner of my screen. What is phenomenon? When the screen content is changing that pixel starts to flash random colours, but it show the right colour with static images.
Sorry for the crap qualty. If you pay extra attention to to the bottom right corner (on the video it is the upper right corner) of my screen you will see it.
I know some others who have reported this. When did you buy your phone? Is it the white model by any chance?
I know you can avoid seeing it on your homescreen 2 ways: use backgrounds that don't have purpley/blue colours in that area, or use backgrounds that don't move (1080x1920 resolution). Otherwise, it's not noticeable when using immersive mode apps unless you specifically look for it.
Also the video doesn't really show the issue, at one point it flashes red but otherwise no one here will see what you're talking about. I've just experienced it myself so I know what you mean.
bblzd said:
I know some others who have reported this. When did you buy your phone? Is it the white model by any chance?
I know you can avoid seeing it on your homescreen 2 ways: use backgrounds that don't have purpley/blue colours in that area, or use backgrounds that don't move (1080x1920 resolution). Otherwise, it's not noticeable when using immersive mode apps unless you specifically look for it.
Also the video doesn't really show the issue, at one point it flashes red but otherwise no one here will see what you're talking about. I've just experienced it myself so I know what you mean.
Click to expand...
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mine is a black 16gb one, bought in december. The pixel stucked as red for 15 mins but got unstucked, but still flashing randomly. It is pretty noticable for me when watching videos.
I will going to claim my warranty.
bitdomo said:
mine is a black 16gb one, bought in december. The pixel stucked as red for 15 mins but got unstucked, but still flashing randomly. It is pretty noticable for me when watching videos.
I will going to claim my warranty.
Click to expand...
Click to collapse
Let me know how that goes, I'm interested in what Google will tell you and also what your replacement device will be like. Good luck!
bblzd said:
Let me know how that goes, I'm interested in what Google will tell you and also what your replacement device will be like. Good luck!
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Sadly google devices were not available in Austria at the time of buying, so I bought it from mediamarkt for 400 euros. I have to take it to LG. LG repair phones and wont send you new ones like google So I will get back the same device with a new screen if LG willing to replace my screen. :/
bitdomo said:
Sadly google devices were not available in Austria at the time of buying, so I bought it from mediamarkt for 400 euros. I have to take it to LG. LG repair phones and wont send you new ones like google So I will get back the same device with a new screen if LG willing to replace my screen. :/
Click to expand...
Click to collapse
Oh I see. Well if LG is able to tell you anything about this I'd be interested in knowing. Best of luck with the repair, keep us posted with how that goes.
bitdomo said:
I have a crazy pixel in the bottom right corner of my screen. What is phenomenon? When the screen content is changing that pixel starts to flash random colours, but it show the right colour with static images.
Sorry for the crap qualty. If you pay extra attention to to the bottom right corner (on the video it is the upper right corner) of my screen you will see it.
Click to expand...
Click to collapse
Maybe the pixel is copying the colour of a different place on the screen? I had that happen before on some older devices, even one had a whole row like that (which was easier to tell that it was copying the row a few pixels above)
Lethargy said:
Maybe the pixel is copying the colour of a different place on the screen? I had that happen before on some older devices, even one had a whole row like that (which was easier to tell that it was copying the row a few pixels above)
Click to expand...
Click to collapse
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
bitdomo said:
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
Click to expand...
Click to collapse
Unless it becomes a whole row of messed up pixels, it isn't too much anyways lol
bitdomo said:
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
Click to expand...
Click to collapse
That is interesting, I should try the microscope trick. The pixels are so tiny it's hard to notice, but if it flashes red it can catch the corner of my eye.
Today I give my phone to LG service centre because I start to experience the stuck power key malfunction. I also mentioned to the guys at LG about my pixel problem. They acknowledge my pixel problem and stuck power key. Now I am waiting for my phone to be repaired.
I got back my nexus today. They replaced the motherboard and the entire front of the phone. The phone also has new imei number. Only my back cover stayed original. The power key is not that loose like it was before, it sits more firmly.
Wow. That follow up.
RIP crazy pixel ;(

Probably stuck or dead pixel

Hi guys, yesterday i recieved my OPO and i noticed that there is a little dark point ( watchable only on white screen) which probably is a stuck or dead pixel. The point is very very little and amost unwatchable during normal use , but i m very finicky......what can i do? Is possible to obtain a replacement of the phone for only one pixel? Thanks for your suggestions!!!
Only OnePlus can answer that question, there's no point asking here because nobody here is an employee of OnePlus. If it is defective though, they should cover it under warranty.
Transmitted via Bacon
timmaaa said:
Only OnePlus can answer that question, there's no point asking here because nobody here is an employee of OnePlus. If it is defective though, they should cover it under warranty.
Transmitted via Bacon
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But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
Basic warranty policy states that if a device is defective out of the factory you are entitled to a replacement.
Transmitted via Bacon
I have a dead pixel too - but honestly - is it worth making such a big deal out of it?! Why don't you just live with it and save you all the trouble? It's not worth it in my opinion - what if you get another device with a yellow band in exchange? That would be worse wouldn't it? There are bigger problems than just one dead pixel - if it were green all the time that would be much worse.
Numero7 said:
But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
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ugh I have the same situation with my new oneplus one, this didnt happen on my old one but there is a dead/stuck pixel near the top that is green usuallly very hard to notice but sticks out like a sore thumb on black backgrounds. i am just going to deal with it unless it gets much worse is there any way to fix it short of replacing the hardware?
my co-worker has 1 stuck pixel, like you, its only visible on a white background. OPO's defective policy is only for 3 pixels or more. he ended up selling it on craigslist for the price he bought it at.
I have the exact same issue and feel the same way, though I haven't bothered with a ticket yet because I feel lucky to even have one given the extremely short supply. They haven't made a specific statement on dead pixels in the FAQs, but here are a couple close ones:
What is your warranty & return policy?http://oneplus.net/support/answer/what-is-your-warranty-return-policy
What should I do if I receive a defective product?http://oneplus.net/support/answer/what-should-i-do-if-i-received-a-defective-product
Other than that, thishttps://forums.oneplus.net/threads/dead-pixel.68381/#post-3362283 is about the most useful statement I could find from any admin on the topic. >.<
You can also do like I might and wait for your shared invites to come in, use one to buy a new phone, then sell your current one on eBay or something. Just be sure to be honest about any issues with it. Given the low supply you'd probably still get darn close to retail for it.
Sent from my OnePlus One using the XDA mobile app.
Stuck pixel here
Though I bought the phone nearly two months back, got it only today from a friend travelling from the US as my country is unsupported yet for shipping.
I discovered a white stuck pixel that stays on in any damn screen when the phone is on.
Pete Lau was drumbeating so much about being very strict with quality, but if so many people are complaining about the screen, this is not good.
Depending on whether the pixel is actually dead (meaning it either gets no power or shortened) or stuck (crystal can't rotate) you may be able to revive it. There are applications for that purpose in the Play store that very quickly toggle through several colors in the hope of jiggling the pixel free - leave it running for a few hours and check if the screen is fixed.
Numero7 said:
But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
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Click to collapse
Hello! Yes!
I have a stuck pixel at my opo. I can just give you one advise. Don't change it. Just don't care about those pixels and more important: Don't search dead pixels. I wad also like you, and so i ordered 3x htc one x, 3x galaxy s3 and all of them had dead pixels or stuck pixels. Also my galaxy s4 had one, and my lg g2! So every ****in phone has them. It's like a big joke and you need very good luck to get one without.
So now i have my opo, and also have 1 stuck pixel. But you know what, i don't care. You have to learn this.
Otherwise you'll be going crazy. Just be happy with your phone. In some time you will get another phone anyway.
So pfff.
d4fseeker said:
Depending on whether the pixel is actually dead (meaning it either gets no power or shortened) or stuck (crystal can't rotate) you may be able to revive it. There are applications for that purpose in the Play store that very quickly toggle through several colors in the hope of jiggling the pixel free - leave it running for a few hours and check if the screen is fixed.
Click to expand...
Click to collapse
Thanks @d4fseeker. Any tips on which apps we can try?
I had success on a friend's phone a while back with this app:
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
Thank you
d4fseeker said:
I had success on a friend's phone a while back with this app:
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
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Click to collapse
Thank you. Have hit the button as well
Yup! Stuck pixel here, it appeared after having the device for less than a day, it's 1 red pixel, so it's not visible on white background. But dark background its right in my face.
I had a little cluster of white pixels on my m7, never really bothered by it.
The way oneplus handle this, I don't think I'll even bother to try to get a replacement device. Well, that's the price we pay for buying from cheap Chinese manufacturer.
rbrandser said:
that's the price we pay for buying from cheap Chinese manufacturer.
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You do know that "3+ dead/stuck pixels" is what major brands also require for replacement?

[Q] Yellow spot on display

My g flex 2 has a yellowish stain on the lower left corner...the blind people at sprint shut me down for a replacement because they claimed they couldn't see it. I've asked at least 7 other people for a second opinion and they could all see it. What is it, and what should I say to the assholes at sprint the next time I come in?
reflex21 said:
My g flex 2 has a yellowish stain on the lower left corner...the blind people at sprint shut me down for a replacement because they claimed they couldn't see it. I've asked at least 7 other people for a second opinion and they could all see it. What is it, and what should I say to the assholes at sprint the next time I come in?
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I fix phones, sometimes when we get yellow spots on screens after being replaced say like on iPhone devices it mainly is because something is putting pressure on the screen somewhere, most of the time it is something near the lcd flex cable where it connects to the motherboard. Like with iPhone 5 you have a metal shield covering the connectors and if you tighten the screws too much then you get yellow spots on the screen somewhere. Ultimately I'd tell them to check for that, to check that nothing inside is too tight near the connector if the lcd. Would be great if you can post a photo of your screen.
Install Dead Pixel Detect and Fix from Play Store, select the grey color from the options and dim the brightness of your phone.
It's much more visible that way and then go back to where you purchased your phone and show them.
When grey you see lots of uneven spots on your screen.
I have the same problem with mine and it's clearly visible.
Don't let them take you for an idiot (because I am sure they DID see it) and force them to replace your phone. Open the new one in front of them and check if it's ok.
If not ask for another phone.
I got my second one and this display got the same problem. Like already said, its good visible on a grey Background.
I let it change again and when the third one have the same Problem, i will get the HTC M9
D4rk_nVidia said:
I got my second one and this display got the same problem. Like already said, its good visible on a grey Background.
I let it change again and when the third one have the same Problem, i will get the HTC M9
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Mine has it too. It looks like some Chinese guy pissed on that piece of paper used as white background and then put it to our phones. POLED
robdevil said:
Mine has it too. It looks like some Chinese guy pissed on that piece of paper used as white background and then put it to our phones. POLED
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Trust me. You guys aren't the only ones with this very infuriating defect. Got this defect on my new phone (not an LG) and I've got yellow piss stains all over the white screen. ****ing nightmare.
Hey I got mine replaced and the new one has no problem anymore. No yellow spots.
Nice to hear.
Two LG G Flex 2 had already a yellow spot on Display and I hope that the third one arrives without that issue.
Is there any chance they ever go away? Is it the glue?
Is there any way to make the yellow spots go away? Im just curious
Sent from my LG-H955 using XDA Free mobile app
skezza said:
Is there any chance they ever go away? Is it the glue?
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If it is the glue yes. There are some ways to accelerate the procedure but i dont approve
for example uv light or under the sun.
JFYI
I've seen so many of these threads & just want to chime in that I have a Sprint version ordered about a day after release & it has no color issues @ all.
It has been dropped, sat out in the sun & flexed.
I even installed the app to test, no color issues.
The OTA update is failing of course since I rooted it.
Anyway, point is, there are good ones out there.
Good luck everyone.
skezza said:
Trust me. You guys aren't the only ones with this very infuriating defect. Got this defect on my new phone (not an LG) and I've got yellow piss stains all over the white screen. ****ing nightmare.
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hey man.. i just got an exchange because my previous one had two really distinct yellow spots at the top.. but the new one seems to have it spread out across the display and only noticeable on grey backgrounds.. wondering if yours eventually went away or is it still a persistent annoyance.. thanks!

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