Touch Screen Dead Zones - T-Mobile LG G2

I've got the T-Mobile G2 (D801), running stock KK, rooted, with TWRP, Cloudyfa's latest kernel, and with the most up to date touch firmware. Today however, I started having problems with the touch screen, specifically there's a dead zone, where any touch in the dead zone registers as two touches on the exterior edges of said zone. I tried updating the touch firmware, to no effect. Then I tried a factory reset to no avail. I'm not sure if this is a software issue or if it is hardware related, however it just started happening today. Has anyone had this problem before? Also, is there a way to unroot and go back to the stock recovery without downgrading and taking an OTA update? My phone is still under warranty, so I'm going to get it replaced if I can't fix this issue myself.
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THISISINSANE said:
I've got the T-Mobile G2 (D801), running stock KK, rooted, with TWRP, Cloudyfa's latest kernel, and with the most up to date touch firmware. Today however, I started having problems with the touch screen, specifically there's a dead zone, where any touch in the dead zone registers as two touches on the exterior edges of said zone. I tried updating the touch firmware, to no effect. Then I tried a factory reset to no avail. I'm not sure if this is a software issue or if it is hardware related, however it just started happening today. Has anyone had this problem before? Also, is there a way to unroot and go back to the stock recovery without downgrading and taking an OTA update? My phone is still under warranty, so I'm going to get it replaced if I can't fix this issue myself.
Click to expand...
Click to collapse
I am on my 3rd one for the same reason and i got the 1st in feb this year

gegerva said:
I am on my 3rd one for the same reason and i got the 1st in feb this year
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Click to collapse
That sounds awful. Random question, do you keep your phone in a case?
Sent from my LG-D801 using XDA Free mobile app

THISISINSANE said:
That sounds awful. Random question, do you keep your phone in a case?
Sent from my LG-D801 using XDA Free mobile app
Click to expand...
Click to collapse
Yes i do and when I am at work , it is in a cradle

THISISINSANE said:
I've got the T-Mobile G2 (D801), running stock KK, rooted, with TWRP, Cloudyfa's latest kernel, and with the most up to date touch firmware. Today however, I started having problems with the touch screen, specifically there's a dead zone, where any touch in the dead zone registers as two touches on the exterior edges of said zone. I tried updating the touch firmware, to no effect. Then I tried a factory reset to no avail. I'm not sure if this is a software issue or if it is hardware related, however it just started happening today. Has anyone had this problem before? Also, is there a way to unroot and go back to the stock recovery without downgrading and taking an OTA update? My phone is still under warranty, so I'm going to get it replaced if I can't fix this issue myself.
Click to expand...
Click to collapse
Try going into the developer options and enabling the touch data to see where it is touching at the same time. I have seen similar issue with dirty screens and build up near the edges causing 'phantom touches.

Related

[Q] Green lines through Camera. Broken?

Hey guys,
I've had my Sensation for a couple weeks now and this weird issue just popped up. The Camera seems to have some green lines running through it. These lines appear on any Camera app (Panorama Beta, Camera 360, etc.)...
Restarting the phone fixes it... But only for an hour or so before it just comes back. Is this some sort of hardware failure? Anyone else experienced this before?
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That picture was taken with a Galaxy S2... The irony.
The fact it goes away on a reboot suggests to me it's more likely to be a software issue of some sort, although I wouldn't completely rule out hardware.
Have you performed a factory reset?
I had the same problem. Called tmobile and they had me do a master reset. This fixed the problem. For how long though?
Sent from my HTC Sensation 4G using XDA Premium App
gbrewha said:
I had the same problem. Called tmobile and they had me do a master reset. This fixed the problem. For how long though?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yeah, I imagine a reset will fix it.
But, what's the point? I might as well get them to replace the entire phone. Both scenarios result in me having to start from scratch again. At least I can be assured it wouldn't happen again if I get it replaced.
battery
I had the same issue as you. No need for master reset . Just pull the battery for about a minute and that will work. I never had that issue happen to me again
“Green Lines” and “Distorted Widgets”
I had the very exact problem with my phone as well. My problems first started with the distorted widgets and then about 10 days later, my camera started showing the green lines. -->Please see pictures <--
I went back to the T-Mobile store and showed them these “Green Lines” and they were kind enough to replace my phone for me. I've had my phone for a little more than 15 days and usually TMO will not validate returns past this point. I WOULD HAVE BEEN FURIOUS! Anywho, I resolved it by taking it back and they replaced it. Hope this helps anyone out having the same prob.
Still, I'd like to know what the cause of this is since it seems to be happening on more than just a couple of phones.
With the “Green Lines” and the “Distorted Widgets” problems, I’m beginning to wonder if these issues are related to one of the two LCD manufactures.
“It has been confirmed that the Sensation has two different LCD panels. One made by Acer (AUO) and one made by sharp.”
It would be interesting to find out if all the problems are occurring on either the Sharp or the AUO displays? I can’t confirm which one I had since I returned the phone already, but if any of you still have your phone with the “Green Lines” or “Distorted Widgets”, try finding out which of the two companies makes your screen on the Sensation 4G and compare the results with others. You can find out to d othis in the link above.

AT&T Software Update Ruined my One-X!!

K, let me start out saying this phone is nothing but pure evil. I have gone through 4 since I got my first on June 9th. 1 has been my fault.
With my latest one, I got my replacement, synced all my apps, and did the software update. When it rebooted I got a symbol that had a phone with a red triangle with the exclamation point in it. Then all of my screen animations stopped working and all I got was an illuminated black screen. I restarted it maybe 5 times and all I had was the initial HTC screen with the brown bar that keeps refilling, then the screen goes black. I don't understand what happened because I had updated my previous One-X and it was fine (save for the Wi-fi problem). I didn't install any new apps either. Any help or is it unfixable?
CuckoosNest said:
K, let me start out saying this phone is nothing but pure evil. I have gone through 4 since I got my first on June 9th. 1 has been my fault.
With my latest one, I got my replacement, synced all my apps, and did the software update. When it rebooted I got a symbol that had a phone with a red triangle with the exclamation point in it. Then all of my screen animations stopped working and all I got was an illuminated black screen. I restarted it maybe 5 times and all I had was the initial HTC screen with the brown bar that keeps refilling, then the screen goes black. I don't understand what happened because I had updated my previous One-X and it was fine (save for the Wi-fi problem). I didn't install any new apps either. Any help or is it unfixable?
Click to expand...
Click to collapse
If it's a new replacement and you haven't done anything else other than what you mentioned here, take it back and get a new one because it looks like it got hosed during the update process.
Sent from my Galaxy Nexus using xda app-developers app
RussianMenace said:
If it's a new replacement and you haven't done anything else other than what you mentioned here, take it back and get a new one because it looks like it got hosed during the update process.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yeah that's the plan unless a magician posts on here. BTW what is hosed?
CuckoosNest said:
Yeah that's the plan unless a magician posts on here. BTW what is hosed?
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Sent from my HTC One X
No need to return it, the same exact thing happened to my wife's phone and after ordering a replacement over the weekend, I found a fix. Go to HTC's website and download the newest update. You have to manually install the update. You also have to download HTC Sync manager. The file is in the area of 560MB, and takes 10-15 minutes to update on your phone. The tricky part is since you can't see the screen you have to power down by holding the power button for 10 seconds. If it's like my wife's phone, you will see the white HTC screen and hear the AT&T chime but the screen is black, right? It may take a few tries for the program to recognize your phone as it did mine, but once it does, it re-writes everything on the phone. Also doing this method unforunately you lose everything. Let me know how this works out for you. Here is the direct link to the software upgrade.
http://www.htc.com/us/support/htc-one-x-att/software-updates
You can download the RUU from HTC's website and run it.
http://www.htc.com/us/support/htc-one-x-att/software-updates
Other than that, take it back.

Strange Touchscreen behaviour

Suddenly (well, I had just installed WifiKeyboard when this happened to me, but I don't think it's relevant) my touchscreen develop a dead zone. Just above hardware buttons. If i touch this zone, my phones thinks I'm pressing with one thinger above this zone and with another thinger below it. Just like the picture shows.
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(Note that it's a complete symmetrical dead zone. It's a perfect rectangle)
It's strange. I was on Codename 4.1 JellyBean. I didn't change anything, (I descarted that this might be a Rom problem, I put back the stock rom and the problem persists). I don't rember any serious smash in the last few days. I had already changed the touchscreen once, because I broke it and the jerk that replaced the screen glued it terribly bad so the screen is a little bit loose (i think that maybe something entered through this space and ****ed the screen, but i don't know)
Also read someguys talking about chep chargers that might broke the touchscreen or something like this ( I recently used a blackberry's charger for a day) and that It might be something with the drivers of the touchscreen.
I had no idea.
Any clue?
Thats Strange...
But this thread was to be created in GENERAL SECTION not in the DEVELOPMENT SECTION !!
^^ What he said.^^
Moved to General.
simratcs said:
Thats Strange...
But this thread was to be created in GENERAL SECTION not in the DEVELOPMENT SECTION !!
Click to expand...
Click to collapse
Sorry!
Did you restart your phone?
If that doesn't help, do a factory reset.
samisax said:
Did you restart your phone?
If that doesn't help, do a factory reset.
Click to expand...
Click to collapse
I returned to the stock rom, nothing happened. I erased everything and restarted my phone several times
Maybe screen ins broken? I had same issue , my sl also had a dead touch zone needed to replace display ,i paid 80 Dollars
Sent from my GT-I9003 using xda app-developers app
jutopa said:
I returned to the stock rom, nothing happened. I erased everything and restarted my phone several times
Click to expand...
Click to collapse
Then it's broken.
It's not the software, then it must be the hardware.
Last suggestion: Turn off the phone, take out the battery and touch the pins where the battery goes. Put the battery back in, turn on your phone and see if it works. I've heard of static electricity giving all sorts of problems. Grounding the phone (touching the wiring) might do the trick.
XpreIbo said:
Maybe screen ins broken? I had same issue , my sl also had a dead touch zone needed to replace display ,i paid 80 Dollars
Sent from my GT-I9003 using xda app-developers app
Click to expand...
Click to collapse
I'm sorry you paid 80 dollars for your touchscreen? What a ripoff... I got mine off ebay for around 40...38 to be more precise. 80 is way too much for an SL.

[Q] Capacitive button light not working..fixable?

Hey guys, I was wondering what my options are at this point. One of the lights has stopped working...the button still works though. Will Costco/ATT replace the phone? I'm almost positive they will but does anyone know how long they take? I cant be without a phone for more than a day.
PIC:
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bump
Yes they will replace it. This was seen on some of the first ones that came out. Just ask if they will just trade you a new one on the spot and make sure they let you turn it on to check for any other hardware defects.
Edit: this is assuming your hardware warranty is intact
Sent from my One X using xda premium
stnguyen09 said:
Yes they will replace it. This was seen on some of the first ones that came out. Just ask if they will just trade you a new one on the spot and make sure they let you turn it on to check for any other hardware defects.
Edit: this is assuming your hardware warranty is intact
Sent from my One X using xda premium
Click to expand...
Click to collapse
Yes it is. Thanks! But I doubt they will give me a NEW one. Its been over 3 months.
Same thing happened to my AT&T HOX, It was working normaly then suddenly the recent apps light stopped, the button works perfectly tho...
I did factory reset, cache and davlink cache erase, changed rom and tried almost everything, the light started working again but dimmer, not as bright as home or back...
Today the home key backlight stopped working too (its like a virus spreading) and i got them to work after every reebot and when I answer a call but again, both backlights are dimmer than the original...
What did they say? could you replace the phone? Im still thinking its a software issue rather than hardware... maybe Im wrong!
Please if you find someway to fix it let me know! I will do so too!
Good luck!
JohnArauz said:
Same thing happened to my AT&T HOX, It was working normaly then suddenly the recent apps light stopped, the button works perfectly tho...
I did factory reset, cache and davlink cache erase, changed rom and tried almost everything, the light started working again but dimmer, not as bright as home or back...
Today the home key backlight stopped working too (its like a virus spreading) and i got them to work after every reebot and when I answer a call but again, both backlights are dimmer than the original...
What did they say? could you replace the phone? Im still thinking its a software issue rather than hardware... maybe Im wrong!
Please if you find someway to fix it let me know! I will do so too!
Good luck!
Click to expand...
Click to collapse
No it was a hardware issue. Well at least that's what Costco said. I also factory resetted RUU'd and all that . They are amazing! After 90 days they still gave me a new one no questions asked!
EDIT: If your out of warranty (It hasn't been a year since the phone came out so that's not even possible but oh well) you can take the back off the phone and press the LED panel under the buttons down firmly and they start working again! I tried this on my new one (I know..i'm stupid )

blank screen

hey guys,
any of you had an issue with the screen going blank and never coming back on until the watch is rebooted? ( I have ambient screen on)
everything is still functioning, phone detects it as connected, i get vibration for notifications and can even get screenshots from the watch using the android wear app.
using stock watchfaces, not installed anything yet, only setup android pay, since i only intend to use for notifications and android pay.
this is really frustrating, it's happened 4 times within the first 24 hours...
electric0ant said:
hey guys,
any of you had an issue with the screen going blank and never coming back on until the watch is rebooted? ( I have ambient screen on)
everything is still functioning, phone detects it as connected, i get vibration for notifications and can even get screenshots from the watch using the android wear app.
using stock watchfaces, not installed anything yet, only setup android pay, since i only intend to use for notifications and android pay.
this is really frustrating, it's happened 4 times within the first 24 hours...
Click to expand...
Click to collapse
if you can't touch and wake the device, you may need to send it for RMA. Do not waste time in testing, even it is a software issue. Let them fix it for you or simply replace it.
mcdull said:
if you can't touch and wake the device, you may need to send it for RMA. Do not waste time in testing, even it is a software issue. Let them fix it for you or simply replace it.
Click to expand...
Click to collapse
thanks, yeah that's what I was thinking too. just wondering if this was a common issue.
I'm based in hk too lol, just past the 7 day direct exchange period so i guess i'll just have to wait for a repair.
electric0ant said:
thanks, yeah that's what I was thinking too. just wondering if this was a common issue.
I'm based in hk too lol, just past the 7 day direct exchange period so i guess i'll just have to wait for a repair.
Click to expand...
Click to collapse
Common I dont know, but I have experienced the same thing several times over the last few days. Nothing before that
electric0ant said:
thanks, yeah that's what I was thinking too. just wondering if this was a common issue.
I'm based in hk too lol, just past the 7 day direct exchange period so i guess i'll just have to wait for a repair.
Click to expand...
Click to collapse
It is acceptable if the watch is loaded with many software. But not normal if it is freshly setup. You may try the official rom here and see if it is okay.
I have this problem now.
Screen sometimes starts working at random for a short while but goes back to blurry.
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Mine also goes blank occasionally and only reboot helps, but it's so random, and maybe once a week? so I won't even bother sending for warranty because they might send it back saying that it's not happening to them.
Yesterday it happened while I was tracking my workout so that's a bummer but happily I was able to continue after reboot.
p.s.
I'm using always on display.

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